We are looking for a motivated Hotel Executive to join our team in Shillong. This role is perfect for freshers or individuals with up to two years of experience. The Hotel Executive will assist in ensuring smooth hotel operations and provide excellent guest services.
Key Responsibilities:
1. **Guest Check-in and Check-out**: You will greet guests upon arrival, assist with the check-in process, and ensure a seamless check-out experience, handling payments and reservations.
2. **Customer Service**: Engage with guests to address their needs and resolve any issues. Your aim will be to create a welcoming atmosphere and encourage repeat visits.
3. **Room Management**: Keep track of room availability and maintain accurate records of bookings. You will communicate with housekeeping to ensure rooms are ready for new guests.
4. **Marketing Support**: Assist in promoting hotel services and facilities to attract more guests. Encouraging customer feedback will also be important for improving services.
Required Skills and Expectations:
Candidates should have strong communication skills and a friendly demeanor to interact effectively with guests and team members. Being organized and detail-oriented is essential to manage multiple tasks and maintain accuracy in bookings. Basic computer skills are necessary for handling reservations and managing guest information. A positive attitude and willingness to learn will be highly valued in this dynamic environment.
Experience
0 - 2 Years
No. of Openings
250
Education
12th Pass
Role
Hotel Manager
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR CALL ON THIS NUMBERT*-6001751983