Service Operations Manager Jobs

We are looking for an enthusiastic Airport Terminal Services Agent to join our team in Jabalpur, India. This full-time position is ideal for individuals with a passion for customer service and a desire to work in the aviation industry.nnKey Responsibilities:nn- Customer Assistance: You will help passengers with check-in procedures, boarding, and other inquiries, ensuring they have a smooth and pleasant travel experience.n- Luggage Handling: Responsible for managing and guiding luggage from check-in to loading, ensuring that all bags are properly tagged and handled.n- Information Services: Provide accurate flight information and updates to passengers, helping them navigate the terminal and understand airport processes.n- Safety Compliance: Follow all safety regulations and airport protocols, ensuring a safe environment for travelers and staff.n- Team Collaboration: Work closely with other team members and airport staff to coordinate services and address passenger needs efficiently.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess strong communication skills to interact effectively with passengers and team members. A customer-focused attitude and the ability to handle multiple tasks are essential. We also value a willingness to learn and adapt in a dynamic environment, as well as a commitment to providing excellent service at all times. Experience in customer service is a plus, but not necessary, as training will be provided.

We are seeking a dedicated Airport Manager to oversee operations at our Delhi airport. This role is suitable for individuals with 0 to 5 years of experience and requires a minimum education of 12th pass. nnKey Responsibilities:nn1. Operational Management: Ensure the airport runs smoothly on a daily basis. This includes monitoring flights, managing staff, and handling emergencies effectively.nn2. Customer Service Excellence: Provide high-quality service to passengers. You will address customer inquiries and resolve any issues that arise, ensuring a pleasant airport experience.nn3. Staff Coordination: Manage teams working in various departments. This involves scheduling shifts, training new employees, and fostering a positive work environment.nn4. Safety Compliance: Implement and regularly review safety protocols to guarantee the security of passengers and staff. Regular training and drills will be part of this responsibility.nn5. Collaborative Work: Coordinate with airlines, government agencies, and other stakeholders to ensure regulations and policies are followed effectively.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills and the ability to work under pressure. Strong organizational skills are essential for managing multiple tasks simultaneously. A team-oriented mindset is crucial, as you will collaborate regularly with various departments. A proactive attitude towards problem-solving and decision-making will help ensure the airport operates efficiently. Flexibility to work various shifts, including weekends and holidays, is expected in this full-time role.

As an Airport Executive, you will play a vital role in ensuring smooth operations at the airport. You will assist with customer service, coordinate with different departments, and support various airport functions. Your responsibilities and skills will include the following:Key Responsibilities:- Customer Service: Engage with passengers to assist with their queries and ensure they have a pleasant experience at the airport.- Check-in Assistance: Support passengers during the check-in process, helping them with procedures and addressing any issues they may encounter.- Coordination: Collaborate with airline staff, security personnel, and ground services to facilitate timely flight operations and passenger transfers.- Information Dissemination: Provide accurate and timely information regarding flight schedules, gate changes, and other airport announcements to passengers.- Problem Resolution: Address and resolve any passenger concerns or complaints efficiently, ensuring their needs are met promptly.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education and possess effective communication skills in English and local languages. Experience is beneficial, but freshers are welcome to apply. You should demonstrate a customer-oriented attitude, showing patience and friendliness in dealing with passengers. Basic computer skills are essential for managing flight information and customer details. Being a team player, you will need to collaborate with various departments to ensure efficient airport operations. Adaptability in a fast-paced environment is crucial for success in this role.

We are seeking an enthusiastic Airport Terminal Services Agent to join our team in Kanpur, India. This entry-level position is suitable for candidates who have recently completed their 12th grade and are eager to work in a dynamic airport environment. nnAs an Airport Terminal Services Agent, you will be responsible for providing excellent customer service to passengers and ensuring smooth airport operations.nnKey Responsibilities:nn1. Passenger Assistance: Provide support to passengers during check-in, boarding, and baggage handling to ensure a pleasant travel experience.n n2. Flight Information: Keep passengers informed about flight schedules, gate changes, and other relevant information to enhance their airport experience.n n3. Problem Resolution: Address passenger inquiries and resolve issues or complaints in a professional manner, ensuring customer satisfaction.nn4. Safety Compliance: Adhere to safety and security protocols at all times, contributing to a safe environment for both passengers and staff.nnRequired Skills and Expectations:nnCandidates should have strong communication skills, with the ability to interact effectively with diverse individuals. A customer-oriented attitude is essential, along with a capacity to work in a fast-paced environment. Attention to detail and the ability to work as part of a team are also important. Previous experience in customer service will be beneficial but is not required. Willingness to learn and adapt to new challenges is key for success in this role.

We are looking for an Airport Supervisor to join our team in Kolkata. This role is ideal for individuals who recently completed their 12th grade and are eager to start their career in the aviation industry. nnKey Responsibilities:nn- Supervise Daily Operations: You will oversee the daily activities at the airport, ensuring everything runs smoothly and safely. This includes coordinating with staff and managing schedules.n n- Ensure Customer Satisfaction: Your role involves assisting passengers and addressing their concerns. Providing outstanding service and support is crucial for enhancing the travel experience.nn- Manage Staff: Supervising the team working under you is essential. You will guide and motivate them to maintain high standards of performance and professionalism.nn- Monitor Safety Protocols: Adhering to safety regulations is vital in the airport environment. You will be responsible for enforcing these protocols to guarantee a secure facility for everyone.nnRequired Skills and Expectations:nn- Strong Communication: You need excellent verbal and written communication abilities to interact with staff, passengers, and other stakeholders effectively.nn- Problem-Solving Skills: The ability to think quickly and make decisions under pressure is important for addressing any issues that may arise.nn- Team Leadership: You should be able to lead and inspire your team, fostering a collaborative work environment.nn- Attention to Detail: A keen eye for detail will ensure that all operations run smoothly and comply with necessary standards.nFOR FURTHER INFORMATION CONTACT 9875598230

We are looking for an Airport Supervisor to manage airport operations in Kanpur, India. This full-time role is perfect for individuals with experience ranging from 0 to 6 years and requires only a 10th-grade education.nnKey Responsibilities:nn1. Oversee daily airport operations: Ensure that all airport functions are running smoothly and efficiently, coordinating with different teams for seamless operation.nn2. Manage staff: Supervise airport staff to ensure they perform their duties effectively and provide excellent service to passengers.nn3. Ensure safety and security: Monitor safety protocols and security measures, ensuring that regulations are followed to maintain a secure airport environment.nn4. Handle customer inquiries: Address passenger concerns and queries, providing assistance and ensuring a positive airport experience.nn5. Coordinate with authorities: Work closely with airport and airline authorities to implement policies and resolve operational issues.nnRequired Skills and Expectations:nnCandidates must have good communication skills to effectively interact with passengers and staff. Strong leadership abilities are essential for supervising the team and managing daily operations. Being detail-oriented is crucial for monitoring safety and security measures. A flexible and proactive attitude is also necessary to handle unexpected challenges that may arise during airport operations. Moreover, the ability to work in a fast-paced environment will be important for ensuring smooth operations even during busy periods.

SHARE YOUR RESUME 8282965559nWe are seeking a Cargo Supervisor to join our team in Paschim Medinipur, India. This entry-level role is ideal for candidates who have completed their 10th grade and are eager to start a career in logistics and cargo management.nnAs a Cargo Supervisor, you will oversee the loading and unloading of cargo, ensuring that all procedures are followed, and safety standards are maintained. You will work from the office and collaborate closely with other team members to facilitate smooth operations.nnKey Responsibilities:nn1. Supervise Cargo Handling: Ensure that all cargo is loaded and unloaded efficiently, following established procedures to prevent damage and maintain safety standards.nn2. Coordinate with Team Members: Work closely with other staff to ensure timely processing of cargo and proper communication of any issues that arise during operations.nn3. Monitor Inventory Levels: Keep track of cargo and inventory numbers to ensure that supplies are properly accounted for in the warehouse.nn4. Report Issues: Identify any operational issues or safety hazards and report them to management promptly to maintain a safe and efficient work environment.nnRequired Skills and Expectations:nCandidates should possess strong attention to detail and the ability to work well in a team setting. Good communication skills are essential, along with a proactive attitude toward problem-solving. It is important to have a basic understanding of safety protocols and a desire to learn about cargo operations. Candidates should be committed to maintaining high standards in their work environment.

Join our vibrant team as a Restaurant Hostess in Navi Mumbai, where you'll play a key role in creating a welcoming environment for our guests.nnAs a Restaurant Hostess, you will greet guests as they arrive, ensuring they feel comfortable and valued. You will manage reservations and seating arrangements, coordinating with servers to optimize the dining experience. Additionally, you will assist with maintaining the cleanliness and organization of the front area, ensuring a pleasant atmosphere for all.nnKey responsibilities include:nn- Welcoming guests: You will greet guests with a warm smile and promptly guide them to their tables, setting the tone for their dining experience.n- Managing reservations: You will handle reservation processes efficiently, ensuring that guests are seated in a timely manner without unnecessary waits.n- Coordinating with staff: You will communicate effectively with servers and kitchen staff to ensure smooth operations and quick service.n- Maintaining the front area: You will keep the entrance and waiting area tidy and appealing to enhance the overall guest experience.nnTo excel in this role, a background of 1 to 5 years in a similar position is required, along with a diploma in a relevant field. Ideal candidates should possess excellent communication and customer service skills, a friendly demeanor, and the ability to work well under pressure. A strong attention to detail and the ability to multitask are also essential for success in this position.

Manage daily retail outlet operations and ensure smooth functioning.Handle customer enquiries, spare parts sales, billing, and order processing.Achieve monthly sales targets and develop new customers.Identify and recommend the correct spare parts based on customer requirements.Maintain stock availability and ensure accurate inventory records.Monitor stock receipts, issues, returns, and stock transfers.Coordinate with warehouses and suppliers for timely stock replenishment.Ensure proper storage, arrangement, and display of spare parts.Monitor sales performance, stock movement, and slow-moving items.Handle customer complaints and maintain good customer relationships.Prepare daily sales, stock, and outstanding payment reports.Supervise outlet staff and ensure discipline and productivity.Ensure compliance with company policies and operational procedures.Required SkillsExperience in automobile spare parts sales and retail operations.Knowledge of spare parts identification and inventory management.Good communication, customer handling, and negotiation skills.Basic computer knowledge and familiarity with billing or inventory software.Ability to manage a team and achieve sales targets.

As an Air Ticketing Executive based in Ahmedabad, you will play a crucial role in the travel industry by handling ticket bookings and customer inquiries. The position is suitable for candidates with 0 to 6 years of experience and requires at least a 10th-grade education.Key Responsibilities:- Booking Air Tickets: Process and manage air ticket bookings for customers according to their travel requirements, ensuring accuracy and timely confirmations.- Customer Service: Assist customers with inquiries and provide information about flight schedules, fares, and travel options, ensuring a smooth communication process.- Handling Reservations: Manage reservations and changes made by clients, ensuring that all modifications are accurately updated in the system.- Ticketing Support: Provide support in issuing electronic tickets and ensure compliance with both company policies and airline regulations.- Coordination with Airlines: Collaborate with airline representatives to resolve any booking issues or discrepancies, facilitating effective communication.- Documentation: Maintain accurate records of ticket sales and customer interactions, aiding in reporting and performance analysis.Required Skills and Expectations:- Good communication skills are essential for interacting with both customers and airline personnel effectively.- Strong attention to detail is necessary for managing bookings and ensuring accuracy in ticketing.- Basic computer skills are required for handling ticketing systems and maintaining records.- Candidates should exhibit a willingness to learn and adapt to the travel industry's dynamic nature.- A positive attitude and customer-centric approach are crucial for providing excellent service.

This is a modern, execution-heavy role. You will run field operations through our company app/CRM, ensuring technician attendance, site visits, service reports, and closures are captured in real time. The goal is simple: no complaint should remain unattended or poorly documented, and no deductions should happen due to missed timelines, missing attendance, or incomplete portal compliance.Key Responsibilities Lead Pan-India Field Team (20+): Plan deployment, productivity, discipline, and performance across zones; manage travel, tools, and site readiness. App-Based Monitoring & Work Control: Use the company app to track technician location, attendance, job status, visit evidence, and daily outputs; ensure teams follow the workflow inside the app (not WhatsApp-only operations). Complaint-to-Closure Ownership: Drive end-to-end resolution of complaints, failures, rejections, and performance issues with clear timelines and escalation. Zero-Leakage on Portal Compliance: Ensure every complaint is acknowledged, attended, and closed with proper documentation so there are no payment deductions/penalties due to delayed attendance, missing visit proof, or incomplete reports. Men + Material Coordination: Coordinate spares/material movement, urgent dispatches, and manpower allocation so technicians reach site with the right parts and support. RCA & CAPA Execution: Coordinate technical investigations with QA/QC and Production; run structured RCA (5-Why/8D), ensure CAPA implementation, and prevent repeat issues. Service Documentation Discipline: Ensure complete service visit reports, commissioning/installation records, customer sign-offs, photos/evidence, and closure notes as per railway expectations. Dashboards & SLA Management: Maintain trackers/dashboards for open complaints, aging, repeat issues, response times, and closure quality; run daily/weekly reviews with field teams. Training & Field Readiness: Train technicians on installation standards, safety, professional site conduct, and documentation requirements inside the app. Customer Communication: Coordinate with railway officials/workshop teams to secure access, approvals, and closure acknowledgments smoothly and professionally.Required Skills & Competencies Serving in the railways as a After sales manager for complaint monitoring is MANDATORY to apply for this role. Proven experience managing distributed field service teams in railways/automotive/industrial equipment/safety-critical manufacturing. Strong execution discipline: you can run SLA-based closures and stop issues from aging. Comfort with tech-enabled operations: app-based attendance, job tracking, CRM workflows, dashboard reporting. Strong coordination skills across QA/Production/Stores/Dispatch and external stakeholders. Strong documentation rigor and ability to defend closures with evidence. Good Excel/MIS capability for reporting and analysis.Qualifications B.E./B.Tech/Diploma (Mechanical/Electrical/Production preferred). 4-10 years relevant experience; railways exposure is a strong advantage. Administration job and there is no travel expected. Travel heavy role also available.

An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-28,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.

We are seeking a dedicated Back Office Executive to join our team in Prayagraj. This is a full-time position ideal for candidates with 0 to 1 year of experience. The role involves supporting daily operations by performing essential administrative tasks within the office environment.Key Responsibilities:1. Data Entry: Accurately input and maintain data in the company's database to ensure timely and precise information retrieval.2. Documentation: Manage, organize, and file documents, ensuring easy access and compliance with company guidelines.3. Communication: Assist in internal and external communication by responding to queries, forwarding messages, and facilitating effective workflows.4. Record Keeping: Maintain accurate records of transactions, communications, and interactions to ensure accountability and traceability.5. Support Services: Provide general administrative support to various teams, helping with reports, scheduling, and office supplies management.Required Skills and Expectations:Candidates must have completed their 12th grade and be eager to learn. Strong attention to detail is essential for maintaining accurate records and data. Proficiency in basic computer applications is required. Good communication skills will help in effectively coordinating with colleagues. A positive attitude and a willingness to face challenges will be key to thriving in this role. Being organized and capable of multitasking will ensure the smooth operation of day-to-day activities in the office.

Customer Service ManagerExperience: 5-8 YearsLocation: BangaloreHiring Company: Talent Zone ConsultantBrief JD:We are hiring a Customer Service Manager to lead customer support operations, improve service quality, and ensure high customer satisfaction. The role involves managing teams, monitoring service KPIs, handling escalations, and driving process improvements.Key Responsibilities:Manage day-to-day customer service operations and teams.Monitor CSAT, TAT, SLA and other service KPIs.Handle escalated customer issues and ensure timely resolution.Identify process gaps and implement service improvements.Prepare MIS and performance reports.Coordinate with internal teams to resolve customer concerns.Relevant Skillset:Customer Service, Customer Support, Customer Experience, CSAT, SLA, TAT, Escalation Management, Team Management, CRM, MIS, Service Operations, Process Improvement, Quality Management, Voice Process, E-commerce, BFSI

We are looking for a dedicated Airport Terminal Services Agent in Bhopal, India. This full-time role is suitable for candidates with 0 to 2 years of experience who have completed their 12th grade education. nnAs an Airport Terminal Services Agent, your main responsibility will be to ensure an excellent travel experience for passengers. You will assist with various tasks, including check-in procedures, managing flight information, and providing customer service.nnKey responsibilities include:nn- Passenger Check-In: You will help passengers check in for their flights, ensuring that all necessary documents are in order and guiding them through the process smoothly.n n- Flight Information Management: You will monitor and relay important flight information, including delays and gate changes, to keep passengers updated.nn- Customer Support: You will address passenger inquiries and concerns, providing helpful and timely information to enhance their travel experience.nn- Coordination with Team: You will work closely with other team members and departments to ensure efficient airport operations.nnTo succeed in this role, you should have strong communication skills and a friendly demeanor. Being organized and detail-oriented will help you manage various tasks effectively. Additionally, a willingness to work in a team and adapt to fast-paced environments is essential. If you have a passion for customer service and enjoy working with people, we encourage you to apply.

We are looking for a dedicated Airport Terminal Services Agent in Chandigarh. This entry-level position is ideal for those with up to two years of experience or fresh graduates who have completed their 12th grade. The role involves assisting passengers and ensuring smooth operations within the airport terminal.nnKey Responsibilities:nn- Customer Assistance: You will greet passengers, provide information about flights, and help with check-in procedures. Your friendly demeanor will create a welcoming environment.nn- Baggage Handling: You will assist in managing luggage and ensuring that it is processed correctly. This includes monitoring lost luggage claims and helping passengers with their baggage queries.nn- Safety Compliance: You will ensure that all safety regulations are followed in the terminal. This helps maintain a secure environment for both passengers and staff.nn- Coordination: You will work closely with various airport departments to manage boarding processes and resolve any issues that may arise.nnRequired Skills and Expectations:nnThe ideal candidate should have excellent communication skills to interact effectively with passengers and team members. A team-oriented mindset is essential, as you will work alongside various airport staff to ensure smooth operations. Attention to detail is important for managing flight schedules and baggage handling. A proactive attitude and the ability to handle stressful situations with a calm demeanor are necessary to excel in this fast-paced environment.

As an Airport Terminal Services Agent in Delhi, you will play a crucial role in ensuring a smooth experience for travelers at the airport. This is an entry-level position ideal for energetic individuals who enjoy working in a fast-paced environment.nnKey Responsibilities:nn- Passenger Assistance: Provide exceptional service to passengers by answering queries and assisting with check-in procedures, ensuring their journey begins on a positive note.n n- Check-in Coordination: Manage the check-in process efficiently, ensuring passengers receive their boarding passes and luggage tags correctly to facilitate seamless boarding.nn- Baggage Handling Support: Assist with baggage handling, providing information on baggage claim procedures and resolving any issues related to lost or damaged luggage.nn- Emergency Procedures: Be knowledgeable about airport emergency procedures and protocols to ensure passenger safety and quick responses in unexpected situations.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and be comfortable interacting with diverse groups of people. Strong communication skills are essential, along with a friendly demeanor. A basic understanding of customer service principles will be advantageous. You should be willing to work in an office environment at the airport, demonstrating reliability and a team-oriented attitude. Flexibility to adapt to changing schedules and situations is also important for success in this role.

An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-28,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.

An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 18,000-28,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.

We are looking for enthusiastic individuals to join our team as Ground Staff in Bhopal. This role requires dedication to providing excellent customer service and supporting smooth airport operations.Key Responsibilities:- Customer Service: Assist passengers with check-in, luggage handling, and boarding processes to ensure a pleasant travel experience.- Luggage Management: Safely handle and manage passenger luggage, ensuring it is loaded and unloaded correctly onto flights.- Information Assistance: Provide accurate information regarding flight schedules, gate changes, and other travel-related queries to passengers.- Safety and Security Checks: Conduct safety checks and enforce airport security regulations to maintain a safe environment for travelers.- Collaboration with Team Members: Work closely with other ground staff, pilots, and cabin crew to ensure seamless operations and communication during flights.Required Skills and Expectations:- Candidates should have completed at least the 12th grade and possess a positive attitude.- Strong communication skills are essential for effective interaction with passengers and team members.- Ability to work in a fast-paced environment and manage tasks efficiently under pressure.- A customer-focused mindset, with a willingness to help and assist passengers.- Basic problem-solving skills to address any issues that may arise during service.- Previous experience in a similar role is a plus but not mandatory, making this an excellent opportunity for fresh graduates or those with limited experience.

SHARE YOUR RESUME 8282965559nAs an Air Cargo Executive based in Samastipur, Bihar, you will play a crucial role in the handling and management of air cargo operations. This position is ideal for individuals starting their careers in logistics and aviation.nnKey Responsibilities:nn1. Cargo Management: Oversee the proper handling and storage of cargo to ensure all items are ready for shipment.n n2. Documentation: Prepare and process necessary documents, including shipping labels and customs paperwork, to ensure compliance with regulations.nn3. Customer Service: Communicate with clients to provide information regarding their cargo and address any concerns or inquiries.nn4. Coordination: Work closely with airlines, freight forwarders, and other stakeholders to facilitate smooth operations and timely deliveries.nnRequired Skills and Expectations:nnCandidates should have a minimum educational qualification of 10th pass and ideally some familiarity with air cargo processes. Strong communication skills are essential, as you will interact with customers and partners regularly. Attention to detail is crucial for handling documentation accurately. The role also requires the ability to work in a fast-paced environment and manage multiple tasks effectively. Freshers are encouraged to apply, as this position provides an excellent opportunity to learn and grow in the air cargo industry. Being punctual and having a strong work ethic will be key to your success in this full-time role.

SHARE YOUR RESUME 8282965559nWe are seeking a dedicated Air Cargo Executive to join our team in Kolkata. This entry-level position is ideal for individuals looking to start their careers in the air cargo industry.nnKey Responsibilities:nn1. Cargo Handling: Assist in the loading and unloading of air cargo, ensuring that all packages are handled safely and efficiently.nn2. Documentation: Prepare and maintain shipping documents, ensuring that all paperwork is accurate and compliant with regulations.nn3. Customer Service: Communicate with clients regarding cargo status and address any inquiries or issues they may have.nn4. Inventory Management: Help monitor cargo inventory levels and report any discrepancies or shortages to management.nn5. Coordination: Work with various teams, including logistics and operations, to ensure smooth transportation of cargo.nnRequired Skills and Expectations:nnCandidates must have completed their 10th grade education and should possess good communication skills. Attention to detail, responsibility, and the ability to work well under pressure are essential. As this is an entry-level position, prior experience is not necessary, but a willingness to learn and adapt is important. Successful candidates will demonstrate teamwork and a proactive approach to problem-solving in a dynamic work environment.

We are looking for a friendly and organized Restaurant Hostess to join our team in Navi Mumbai. The ideal candidate will create a welcoming atmosphere for our guests and ensure they have a positive dining experience.nnKey Responsibilities:nn- Greeting Guests: Welcome guests with a warm smile and friendly demeanor, making them feel comfortable as they arrive at the restaurant.n- Managing Reservations: Keep track of dining reservations and seating arrangements, ensuring efficient flow and minimal wait times for guests.n- Seating Guests: Lead guests to their tables, provide menus, and inform them of any specials or promotions available during their visit.n- Communication: Collaborate with waitstaff and kitchen staff to relay guest requests and ensure smooth service throughout the dining experience.n- Maintaining Cleanliness: Ensure the entrance and waiting area are clean and inviting, contributing to an overall pleasant atmosphere.nnRequired Skills and Expectations:nCandidates should have 1-2 years of experience in a similar role, demonstrating excellent interpersonal and communication skills. A graduate degree is required. The ideal candidate should be detail-oriented, able to multitask efficiently, and have a genuine passion for providing outstanding customer service. A friendly, professional appearance and demeanor are essential, as is the ability to work in a fast-paced environment while remaining calm and composed. This is a full-time position that requires working from the office.

Join our team in Jodhpur as an Airport Passenger Service Associate, where you will play a key role in ensuring a pleasant travel experience for passengers. This full-time position is perfect for individuals with varying levels of experience, from recent graduates to those with up to five years of experience.nnYou will be responsible for assisting travelers both at the airport and throughout the boarding process. Your duties will include checking in passengers, ensuring their luggage is handled properly, and providing information about flights and airport services. You will also address any passenger queries or concerns professionally and effectively.nnSuccessful candidates should have a positive attitude, excellent communication skills, and a strong focus on customer service. Being approachable and friendly is essential, as you will often be the first point of contact for travelers. Punctuality and the ability to work in a fast-paced environment are crucial, along with a willingness to adapt to changing schedules or tasks. nnA minimum educational qualification of 12th grade is required. You should be comfortable working in an office-based environment at the airport and possess a basic understanding of how the airport operations work. Fluency in English and any additional languages will be an advantage, helping you engage with a diverse range of passengers.

We are seeking a motivated Airport Manager to oversee airport operations in Raipur, Chhattisgarh. This role is ideal for individuals who are disciplined and eager to develop their careers in the aviation sector.nnKey responsibilities include:nn1. Operational Oversight: You will ensure the smooth functioning of airport activities, including passenger services, cargo handling, and airport security.nn2. Team Management: You will lead a team of staff members, providing guidance and support to promote effective communication and teamwork.nn3. Safety Compliance: You will work to maintain high safety standards and ensure compliance with regulatory requirements and best practices within the industry.nn4. Customer Service: You will strive to deliver excellent customer experiences by addressing passenger inquiries and resolving complaints promptly.nn5. Coordination with Agencies: You will collaborate with government authorities and airport-related agencies to ensure compliance and enhance operational efficiency.nnRequired skills and expectations include:nn- A minimum of a 12th-grade education is required.n- Strong communication skills are essential for effectively interacting with team members and passengers.n- Basic organizational skills to manage various airport operations and tasks efficiently.n- A proactive attitude toward problem-solving and the ability to work well under pressure.n- Flexibility to work varied hours, depending on airport needs. nnThis position is suitable for candidates with 0-5 years of experience who are eager to contribute and grow in the airport industry.

We are looking for enthusiastic Airport Staff to support our operations in Aurangabad, India. This full-time role is suitable for individuals with 0 to 5 years of experience, and candidates should have completed their 12th grade. nnKey Responsibilities:nn- Customer Service: Interact with passengers in a friendly manner, providing assistance with check-in, boarding, and flight information. Ensure that all inquiries are handled promptly and efficiently.n n- Managing Check-In: Help passengers at the check-in counters, including verifying travel documents, issuing boarding passes, and tagging luggage to ensure smooth travel procedures.n n- Safety Procedures: Demonstrate a strong understanding of airport safety protocols and assist in implementing these measures to ensure a secure environment for both staff and passengers.nn- Coordination: Work closely with other airport teams, including security and ground staff, to ensure timely operations and address any issues that arise throughout the day.nnRequired Skills and Expectations:nnCandidates must possess excellent communication skills and be able to work well under pressure. A positive attitude and a customer-oriented mindset are crucial for providing outstanding service. Teamwork and flexibility are essential, as staff will be required to collaborate across different departments. Attention to detail and a commitment to safety will enhance the effectiveness of airport operations. Candidates should be ready to adapt to varying tasks and schedules as needed.

We are seeking a dedicated Airport Ticketing Executive to join our team in Kolkata. This role is ideal for individuals with up to 2 years of experience who are passionate about the travel industry and customer service.nnKey Responsibilities:nn1. Ticket Booking: Handle ticket reservations for domestic and international flights, ensuring accuracy and efficiency in booking procedures.n2. Customer Service: Assist passengers with inquiries regarding flight schedules, ticket changes, and travel policies, ensuring a positive customer experience.n3. Documentation: Prepare and check travel documents to ensure all necessary paperwork is in order before passenger travel.n4. Coordination: Work closely with airlines and other travel partners to resolve any issues related to ticketing and customer service.n5. Sales Skills: Promote additional services and upgrades to clients, enhancing their travel experience while meeting company targets.nnRequired Skills and Expectations:nnCandidates must have a minimum educational qualification of completing the 10th grade. We prefer individuals with 0-2 years of experience in ticketing or customer service roles. Strong communication skills in English and Hindi are essential. Candidates should be detail-oriented, organized, and able to work effectively in a busy environment. A readiness to collaborate as part of a team and to address customer needs promptly is also expected. This full-time position requires office presence, emphasizing the importance of professionalism and dedication to service within the airport environment.

We are looking for a dedicated Airport Ticketing Executive in Purnia, India. This role is suitable for individuals with 0 to 2 years of experience who have completed at least 10th grade. The ideal candidate will assist customers with ticket bookings and travel inquiries.nnKey Responsibilities include:nn1. Customer Service: Greet and assist passengers with their ticketing needs, providing clear information regarding flight schedules and travel options.n n2. Ticket Booking: Process ticket reservations and issue boarding passes, ensuring accuracy and compliance with airline policies.nn3. Travel Assistance: Address customer queries related to travel itineraries, baggage rules, and any travel-related issues.nn4. Coordination with Airlines: Communicate effectively with airlines to resolve booking issues or changes, ensuring customer satisfaction.nn5. Record Keeping: Maintain accurate records of ticket sales and assist in reporting daily transactions to the management.nnRequired skills and expectations include:nn- Communication Skills: Strong verbal communication skills to interact effectively with customers and airline personnel.n n- Attention to Detail: Ability to manage bookings with precision and maintain accurate records.nn- Problem-Solving Skills: Capable of addressing customer concerns and finding solutions quickly.nn- Team Player: Collaborate with team members to ensure smooth operations in the ticketing office.nnThe role requires a candidate who can work full-time from the office and is keen to learn and grow in the airline industry.

We are looking for an enthusiastic Airline Manager to join our team in Mumbai. This is a full-time role for candidates with 0 to 5 years of experience. The ideal candidate will help oversee operations and ensure customer satisfaction in the airline industry.nnKey Responsibilities:nn1. Manage Operations: Supervise airport and flight operations to ensure everything runs smoothly, coordinating with various teams to enhance service efficiency.nn2. Customer Service: Address passenger inquiries and complaints effectively, ensuring a high level of satisfaction and resolving any issues that may arise.nn3. Staff Coordination: Work closely with team members, providing guidance and support to ensure all staff follow company policies and maintain high standards of service.nn4. Safety Compliance: Ensure that all flights and operations comply with safety regulations and company policies to maintain a secure environment for passengers and staff.nn5. Reporting: Prepare regular reports on operations, customer feedback, and performance metrics to share with management and help improve services.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills and the ability to work well in a team. A customer-focused attitude and problem-solving skills are essential for addressing passenger concerns effectively. Attention to detail and the ability to multitask in a fast-paced environment are also important. A minimum education of 10th pass is required for this position.

We are looking for a Ground Staff Supervisor in Mumbai, India. This role is ideal for individuals with 0 to 5 years of experience and requires at least a 12th-grade education. nnKey Responsibilities:nn1. Supervise Ground Staff: Oversee daily activities and ensure all ground staff members perform their duties effectively and efficiently.n n2. Coordinate Operations: Work closely with other departments to streamline processes and ensure smooth ground operations.nn3. Training and Development: Provide guidance and training to new staff to maintain high standards of service and adherence to company protocols.nn4. Monitor Performance: Evaluate the performance of ground staff regularly and provide feedback to enhance productivity and service quality.nn5. Safety Compliance: Ensure all safety regulations and protocols are followed by staff to maintain a secure working environment.nnRequired Skills and Expectations:nnCandidates must possess strong leadership and communication skills to effectively manage a team. Attention to detail is crucial for monitoring operations and ensuring compliance with safety standards. The ability to work well under pressure and solve problems quickly is essential. Candidates should also demonstrate a commitment to fostering a positive team environment, ensuring staff are motivated and well-trained. A proactive approach to tasks and strong organizational skills will help you excel in this role.

We are seeking a dedicated Airline Customer Service Executive in Delhi, India. This full-time position is ideal for candidates with 0 to 5 years of experience who have completed at least the 10th grade. The role involves assisting customers with their airline needs and providing exceptional service.nnKey Responsibilities:nn1. Customer Assistance: Respond promptly to customer inquiries regarding flight schedules, bookings, and travel policies, ensuring a positive travel experience for every passenger.nn2. Issue Resolution: Address and resolve customer complaints or issues effectively, maintaining a calm demeanor and striving for customer satisfaction.nn3. Information Sharing: Provide accurate information about airline services, including baggage policies and flight delays, to ensure customers are well-informed.nn4. Booking Support: Assist customers in making, changing, or canceling their flight reservations, ensuring smooth transactions and adherence to airline protocols.nn5. Collaboration: Work closely with other team members and departments to coordinate and enhance customer service delivery.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills, both verbal and written, enabling clear interactions with customers. A friendly and approachable attitude is essential, as is the ability to work well under pressure. Strong problem-solving capabilities and a customer-centric mindset are crucial for success in this role. Candidates should also be comfortable working in a fast-paced office environment and be willing to learn and adapt to different situations.

We are looking for a dedicated Ground Staff Supervisor to oversee and coordinate the activities of our ground staff in Gorakhpur. This role is ideal for individuals with a passion for excellent service and efficient operations.nnKey Responsibilities:nn- Supervision: Oversee daily operations of ground staff, ensuring tasks are performed efficiently and effectively.n n- Training and Development: Provide guidance and training to new staff members, helping them understand their responsibilities and company standards.nn- Customer Interaction: Address passenger inquiries and concerns, ensuring a positive experience while maintaining high service standards.nn- Safety Compliance: Monitor safety procedures and uphold company policies, ensuring a safe working environment for staff and passengers.nn- Team Coordination: Collaborate with other departments to streamline operations and enhance service delivery.nnRequired Skills and Expectations:nnCandidates should possess at least a 10th-grade education and may have up to 6 years of relevant experience. Strong communication and interpersonal skills are essential, as this role involves interacting with both staff and passengers. The ideal candidate should demonstrate leadership abilities, be proactive in problem-solving, and maintain a positive attitude under pressure. Attention to detail and the ability to manage multiple tasks effectively will contribute to success in this role. A commitment to teamwork and a passion for service excellence are also key expectations for applicants.

Join our team as an Airline Supervisor in Chennai, India. This full-time position offers an exciting opportunity for individuals with 0 to 6 years of experience. Ideal for those who have completed at least the 10th standard.nnAs an Airline Supervisor, you will be responsible for overseeing daily operations at the airport. Your role includes ensuring smooth workflow and coordinating between different departments to provide excellent service to passengers. nnKey responsibilities include:nn- Team Management: Supervise and guide staff to maintain productivity levels while fostering a positive work environment.n- Customer Service: Address passenger inquiries and resolve issues promptly to enhance customer satisfaction.n- Operational Oversight: Monitor flight schedules, check-in processes, and boarding procedures to ensure everything runs smoothly.n- Compliance and Safety: Ensure adherence to all airline regulations and safety procedures, maintaining a secure environment for both employees and passengers.n nRequired skills and expectations include:nn- Strong communication skills to interact effectively with staff and passengers.n- Problem-solving abilities to handle unexpected situations efficiently.n- Ability to work under pressure and manage time effectively in a fast-paced environment.n- Basic computer skills for managing operational tasks and documentation.nnIf you are organized, energetic, and ready to take on new challenges, we encourage you to apply for this rewarding position.

We are looking for a dedicated Store Keeper to manage the storage and inventory processes effectively at our facility in Dhanbad. The ideal candidate will be responsible for overseeing the handling of goods, maintaining accurate records, and ensuring the smooth operation of the store.Key Responsibilities:- Inventory Management: Track and record the quantity of goods received and stored, ensuring all products are accounted for accurately.- Stock Organization: Arrange products in the storage area logically and neatly to facilitate easy access and stock retrieval when needed.- Receiving Goods: Inspect incoming shipments carefully for quality and accuracy, and report any discrepancies or damages.- Distribution Coordination: Assist in the distribution of products to relevant departments, ensuring that all items are delivered promptly and in good condition.- Record Keeping: Maintain daily logs of inventory movements, including shipments received and items distributed, to keep accurate and up-to-date records.Required Skills and Expectations:Candidates should have completed at least their 10th grade education. The role is suited for individuals with 0 to 2 years of experience. Strong organizational skills and attention to detail are essential for managing inventory accurately. Candidates must also possess good communication skills to effectively collaborate with team members. A positive attitude and a willingness to learn are important, as this role offers opportunities for professional growth within the organization. The position requires full-time commitment, with a work-from-office arrangement.

The role of Store Incharge requires an enthusiastic individual to manage daily operations in a retail environment in Jamshedpur. This position is suitable for candidates with little to no experience, making it ideal for recent graduates or those looking to begin a career in retail.Key Responsibilities:- Inventory Management: Oversee the stock levels of products to ensure a consistent supply, taking regular counts and updating records as needed. This ensures that customers find what they need and that the store operates smoothly.- Customer Service: Assist customers with their inquiries and provide support as necessary, helping create a positive shopping experience. Your friendly approach will encourage repeat business.- Sales Support: Help in promotional activities and suggest products to customers, contributing to overall sales targets. Your efforts can make a significant impact on the store's performance.- Store Organization: Maintain cleanliness and order in the store, ensuring products are displayed neatly and the environment is welcoming. A well-organized store enhances customer satisfaction.- Team Collaboration: Work closely with team members and management to fulfill store objectives and address any issues. Teamwork is essential for achieving common goals.Required Skills and Expectations:Candidates should possess good communication skills and the ability to work effectively in a fast-paced environment. A positive attitude and willingness to learn are essential, alongside basic problem-solving abilities. Being detail-oriented will help ensure tasks are completed accurately, contributing to a well-run store. A minimum education level of 10th pass is required for this position.

We are looking for a motivated Sales Executive to join our team in Bokaro. This role is ideal for individuals who are eager to start their career in sales and possess a strong desire to succeed.Key Responsibilities:- Customer Interaction: Engage with customers to understand their needs and provide them with appropriate product information, helping to build strong customer relationships.- Sales Generation: Actively promote and sell our products to achieve set sales targets, ensuring you contribute positively to the overall sales goals of the company.- Market Research: Gather and report information about competitors and market trends, allowing the company to adapt and enhance its sales strategies.- Follow-Up: Maintain regular communication with potential and existing customers to ensure satisfaction and encourage repeat business.- Team Collaboration: Work closely with other members of the sales team, sharing insights and strategies that can help improve overall performance.Required Skills and Expectations:Candidates should have a basic understanding of sales principles and a keen interest in learning more. Strong communication skills are essential for effectively engaging with customers. The candidate should show good interpersonal skills and a positive attitude towards teamwork.We value individuals who are adaptable, eager to learn, and ready to take on challenges. A high school diploma (10th Pass) is the minimum educational requirement, and we welcome those with 0 to 2 years of experience in sales or customer service to apply.

As an Air Ticketing Executive, you will play a vital role in the travel industry by handling customer inquiries and managing ticket reservations effectively.Key Responsibilities:- Customer Interaction: Communicate directly with clients to understand their travel needs and provide relevant flight options.- Ticket Booking: Process flight bookings according to client preferences, ensuring accurate data entry and adherence to the company's policies.- Itinerary Management: Prepare and manage travel itineraries, ensuring all details are correct and clearly communicated to customers.- Problem Resolution: Address and resolve any issues that may arise related to ticketing or travel arrangements in a timely manner.- Follow-Up: Maintain communication with clients after bookings to confirm travel details and provide any necessary updates.- Documentation: Ensure all ticketing-related documents are processed and filed correctly for future reference.Required Skills and Expectations:- You should possess strong communication skills to relay information effectively and assist customers with their queries.- Proficiency in using ticketing software and systems is preferred; training may be provided for suitable candidates.- Attention to detail is crucial, as accurate data entry will be a part of your responsibilities.- You need to be proactive in resolving customer issues and providing excellent service throughout the ticketing process.- A positive attitude and the ability to work in a team environment will help you thrive in this role.Candidates with a passion for travel and customer service are encouraged to apply, regardless of experience level.

Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 20,000 - 28,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.

Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 20,000 - 28,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.

We are seeking dedicated individuals for the role of Ground Staff in Dehradun, India. This position is ideal for those looking to start their career and requires a commitment to providing excellent service in a busy environment.nnKey Responsibilities:nn1. Customer Service: Greet and assist passengers, ensuring their travel experience is smooth and pleasant.n2. Check-In Assistance: Help passengers with the check-in process, including baggage handling and issuing boarding passes.n3. Coordination: Work closely with team members to ensure all flight operations run efficiently and on time.n4. Safety Compliance: Adhere to safety regulations and procedures to ensure a safe environment for passengers and staff.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess a strong commitment to teamwork and customer service. Good communication skills are essential, as you will be interacting with passengers and colleagues daily. Flexibility in working hours is necessary, as this role may require working on weekends and holidays. A positive attitude and a willingness to learn are crucial for success in this position. nnIf you are eager to gain experience in the aviation industry and thrive in a dynamic environment, we encourage you to apply for this full-time position working from our office in Dehradun.