We are looking for a Ground Staff Supervisor to oversee daily operations and ensure all tasks are completed efficiently and safely. This position is based in Lakhimpur, India, and is suitable for candidates with 0 to 2 years of experience. A minimum educational qualification of 12th pass is required.
Key Responsibilities:
1. **Supervision of Ground Staff**: You will manage and guide ground staff, ensuring they perform their duties effectively. This includes training new employees and assisting them in their daily tasks.
2. **Operational Support**: You will assist in daily operations such as check-ins, baggage handling, and boarding processes, making sure that everything runs smoothly and on time.
3. **Quality Control**: Regularly monitor the quality of services provided by the ground staff. You will provide constructive feedback to improve performance and maintain high service standards.
4. **Safety Compliance**: Ensure that all safety protocols are followed by ground staff. You will be responsible for conducting regular safety checks and addressing any issues that arise.
5. **Reporting**: You will prepare daily reports on operations, staff performance, and issues encountered, providing valuable insights for management.
Required Skills and Expectations:
Candidates should have strong communication and interpersonal skills, enabling effective interaction with team members and passengers. Attention to detail, organizational skills, and the ability to work in a fast-paced environment are essential. You should be proactive, able to solve problems quickly, and willing to work flexible hours as needed.