Technical Service Manager Jobs

We are seeking an International Customer Support Manager to join our team in Bhopal, India. This full-time position is perfect for someone with a passion for helping customers and a desire to work in a dynamic environment.nnKey Responsibilities:nn- Customer Interaction: Engage with international clients to address their inquiries and resolve issues promptly and effectively. This will help enhance customer satisfaction and retention.nn- Support Team Supervision: Lead and motivate a team of customer support representatives, ensuring they deliver high-quality service while meeting performance targets. This involves providing guidance and support when needed.nn- Feedback Management: Collect and analyze customer feedback to identify trends and areas for improvement. This will enable us to enhance our services based on customer needs.nn- Training and Development: Conduct training sessions for the support team to improve their product knowledge and customer service skills. This is essential to maintain a knowledgeable and efficient team.nnRequired Skills and Expectations:nnThe ideal candidate should have a minimum of 1 year of experience in customer support, preferably in an international setting. A 12th-grade education is mandatory. Strong communication skills in English, both verbal and written, are essential. Adaptability, problem-solving skills, and the ability to work well under pressure are also important to thrive in this role. A keen attention to detail and a proactive approach to customer service will significantly contribute to our team's success.

Job Title : Service CoordinatorExperience : 1- 4 yearsLocation : UPSIDC Industrial Area, GhaziabadRole & Responsibilites :Coordinate service calls, breakdowns, AMC & preventive maintenance.Schedule customer visits and assign service engineers.Follow up with engineers for service reports and job closure.Maintain service, customer & AMC records in Excel/CRM.Prepare service quotations and AMC proposals.Coordinate with Sales, Accounts & Service teams.Follow up on pending service calls and payments.Qualification & Skills :Graduate/Diploma in any relevant field.Good communication, coordination & follow-up skills.Good knowledge of MS Excel, Word & Email.Service coordination,customer support experience.

This is a modern, execution-heavy role. You will run field operations through our company app/CRM, ensuring technician attendance, site visits, service reports, and closures are captured in real time. The goal is simple: no complaint should remain unattended or poorly documented, and no deductions should happen due to missed timelines, missing attendance, or incomplete portal compliance.Key Responsibilities Lead Pan-India Field Team (20+): Plan deployment, productivity, discipline, and performance across zones; manage travel, tools, and site readiness. App-Based Monitoring & Work Control: Use the company app to track technician location, attendance, job status, visit evidence, and daily outputs; ensure teams follow the workflow inside the app (not WhatsApp-only operations). Complaint-to-Closure Ownership: Drive end-to-end resolution of complaints, failures, rejections, and performance issues with clear timelines and escalation. Zero-Leakage on Portal Compliance: Ensure every complaint is acknowledged, attended, and closed with proper documentation so there are no payment deductions/penalties due to delayed attendance, missing visit proof, or incomplete reports. Men + Material Coordination: Coordinate spares/material movement, urgent dispatches, and manpower allocation so technicians reach site with the right parts and support. RCA & CAPA Execution: Coordinate technical investigations with QA/QC and Production; run structured RCA (5-Why/8D), ensure CAPA implementation, and prevent repeat issues. Service Documentation Discipline: Ensure complete service visit reports, commissioning/installation records, customer sign-offs, photos/evidence, and closure notes as per railway expectations. Dashboards & SLA Management: Maintain trackers/dashboards for open complaints, aging, repeat issues, response times, and closure quality; run daily/weekly reviews with field teams. Training & Field Readiness: Train technicians on installation standards, safety, professional site conduct, and documentation requirements inside the app. Customer Communication: Coordinate with railway officials/workshop teams to secure access, approvals, and closure acknowledgments smoothly and professionally.Required Skills & Competencies Serving in the railways as a After sales manager for complaint monitoring is MANDATORY to apply for this role. Proven experience managing distributed field service teams in railways/automotive/industrial equipment/safety-critical manufacturing. Strong execution discipline: you can run SLA-based closures and stop issues from aging. Comfort with tech-enabled operations: app-based attendance, job tracking, CRM workflows, dashboard reporting. Strong coordination skills across QA/Production/Stores/Dispatch and external stakeholders. Strong documentation rigor and ability to defend closures with evidence. Good Excel/MIS capability for reporting and analysis.Qualifications B.E./B.Tech/Diploma (Mechanical/Electrical/Production preferred). 4-10 years relevant experience; railways exposure is a strong advantage. Administration job and there is no travel expected. Travel heavy role also available.

Production Management: Supervise assembly lines, coordinate with suppliers, optimize workflows, and ensure compliance with safety and quality standards (e.g., ISO certifications). Monitor inventory, reduce waste, and implement lean manufacturing techniques to meet production targets.Sales and Marketing: Develop sales strategies, analyze market trends, forecast demand, and manage dealership networks or direct sales teams. Negotiate with distributors, track sales performance, and handle customer relations to boost revenue.Team Leadership: Hire, train, and lead cross-functional teams (e.g., engineers, salespeople, technicians). Resolve operational issues, conduct performance reviews, and foster collaboration between production and sales departments.Financial Oversight: Budget for production costs, sales expenses, and profitability. Analyze KPIs like production yield, sales volume, and ROI to make data-driven decisions.Compliance and Innovation: Ensure adherence to regulations (e.g., emissions standards, labor laws). Stay updated on industry trends like electric vehicles or autonomous tech, and drive process improvements.Required Skills and CompetenciesTechnical Skills: Knowledge of automotive engineering, supply chain management, and tools like ERP systems (e.g., SAP) or CRM software.Soft Skills: Strong leadership, communication, negotiation, and problem-solving abilities. Analytical mindset for data interpretation and strategic planning.Industry Knowledge: Familiarity with automotive trends, such as sustainability, digital transformation, and global markets.Certifications: Often beneficial, like PMP (Project Management Professional) or Six Sigma for process improvement.Education and ExperienceEducation: Bachelor's degree in Business Administration, Engineering, Automotive Technology, or a related field. Advanced degrees (e.g., MBA) are common for senior roles.Experience: 10-20+ years in automotive production or sales, often starting in roles like production supervisor or sales representative. Experience in multinational companies is advantageous due to global supply chains.

Job Description - Customer ManagerCompany: Broad Air Conditioning India Pvt. Ltd.Position: Customer Manager - HVAC Chillers & VAMLocation: Surat, GujaratIndustry: HVAC / Air Conditioning / Chillers / VAMDepartment: Sales & Customer ManagementExperience: 2-5 years in HVAC, preferably Chillers and VAMEmployment Type: Full-timeAbout the RoleBroad Air Conditioning India Pvt. Ltd. is looking for an experienced Customer Manager to manage and develop business relationships with customers, consultants, contractors, OEMs and channel partners in the Surat and South Gujarat market.The ideal candidate should have strong technical and commercial knowledge of HVAC systems, chillers and VAM (Vapor Absorption Machines) and proven experience in handling industrial, commercial and institutional customers.Key ResponsibilitiesDevelop and maintain strong relationships with existing and prospective customers.Generate new business opportunities for chillers, VAM and HVAC solutions across Surat and surrounding markets.Identify upcoming projects in industries such as pharmaceuticals, chemicals, textiles, hospitals, hotels, commercial buildings and manufacturing.Meet customers, consultants, MEP consultants, EPC contractors and project decision-makers regularly.Understand customer requirements and recommend appropriate HVAC/chiller/VAM solutions.Prepare and coordinate technical and commercial proposals with the engineering and application teams.Manage the complete sales cycle from enquiry generation to negotiation, order booking and execution handover.Follow up on quotations, technical submittals, commercial negotiations and purchase orders.Develop relationships with consultants and ensure company products are specified in relevant projects.Monitor competitor activities, market trends, pricing and new project opportunities.Coordinate with service, application, project and internal sales teams to ensure customer satisfaction.Handle customer complaints and coordinate internally for timely resolution.Maintain accurate sales pipeline, enquiry status, forecast and customer records.Achieve assigned sales, revenue and customer-development targets.Conduct regular market visits and prepare reports on business opportunities and customer activities.Required Technical KnowledgeThe candidate should have a good understanding of:Chilled water HVAC systemsAir-cooled and water-cooled chillersVAM / Vapor Absorption ChillersCooling towers and associated HVAC equipmentHVAC system design fundamentalsHeat load and basic equipment selection conceptsEnergy-efficient HVAC solutionsIndustrial and commercial air-conditioning applicationsHVAC project execution and commissioning basicsDesired Candidate ProfileBachelor's/Diploma degree in Mechanical Engineering, HVAC, Refrigeration & Air Conditioning or a related field.3-6 years of relevant experience in HVAC sales/customer management.Experience specifically with chillers, VAM or large HVAC systems will be strongly preferred.Existing relationships with consultants, contractors, end users and industrial customers in Surat/South Gujarat will be an advantage.Strong communication, negotiation and presentation skills.Good commercial understanding and ability to manage sales negotiations.Willingness to travel extensively within Surat and surrounding industrial areas.Ability to work independently and coordinate effectively with cross-functional teams.Strong customer relationship management and business-development skills.Key Performance Indicators (KPIs)Sales and order-booking achievementNew customer acquisitionChiller/VAM project pipeline developmentConsultant and contractor engagementConversion of enquiries into ordersCustomer retention and repeat businessCollection/payment follow-up supportMarket coverage and customer visitsAccuracy of sales forecastingTarget Customer SegmentsThe candidate will primarily develop business across:Pharmaceutical and chemical industriesTextile and manufacturing industriesHospitals and healthcare facilitiesHotels and hospitalityCommercial buildingsData centres and critical cooling applicationsIndustrial plantsEPC contractorsMEP/HVAC consultantsReal-estate and infrastructure projectsInstitutional customersCompensationSalary: Competitive and commensurate with experience and industry standards.The position may include performance-based incentives linked to sales and business-development targets.Ideal CandidateAn ideal candidate is a customer-focused HVAC professional with strong chiller/VAM sales experience, an established network in the Surat/South Gujarat market, and the ability to convert technical requirements into commercial business opportunities.

As an Inside Sales Manager, you will play a crucial role in driving sales and supporting the growth of our IT solutions. This position requires strong leadership and communication skills, along with a passion for technology and sales.Key Responsibilities:- Lead the Sales Team: Manage and motivate the inside sales team to achieve revenue targets and maintain high performance.- Develop Sales Strategies: Create and implement effective sales strategies to generate leads and close deals in the IT sector.- Train and Mentor Staff: Provide guidance and training to the sales team on sales techniques and product knowledge to enhance their skills.- Monitor Sales Performance: Regularly analyze sales metrics to assess team performance and identify areas for improvement.- Build Client Relationships: Establish strong relationships with potential and existing clients to understand their needs and provide tailored solutions.- Collaborate with Marketing: Work closely with the marketing team to align sales strategies with marketing campaigns and ensure consistent messaging.Required Skills and Expectations:- Candidates should have 3 to 5 years of experience in IT sales or a related field, demonstrating a solid understanding of technology solutions.- A Bachelors degree in B.C.A, B.B.A, B.Com, B.Sc, or B.E is required to support the technical aspects of the sales process.- Strong leadership abilities and experience in managing a sales team effectively.- Excellent communication and negotiation skills to interact with clients and foster strong relationships.- A proactive mindset, with the ability to identify opportunities and tackle challenges creatively.

Candidates should be well aware and should have experience in turkey projects New installations of elevator in Residential and commercial projects in high rise towers , with team handling, timely delivery of installations

We are looking for an experienced Account Manager to join our team in the UAE. The ideal candidate should have 9 to 15 years of experience and a relevant educational background. Key Responsibilities: - Client Relationship Management: Maintain and strengthen relationships with existing clients to ensure customer satisfaction and retention. - Account Strategy Development: Create business strategies tailored to each client that align with their needs and our business objectives. - Project Coordination: Work closely with internal teams to ensure timely delivery of services and solutions that meet client expectations. - Financial Oversight: Monitor project budgets and ensure that financial targets are met while providing value to clients. - Reporting and Insights: Provide regular performance reports to clients and internal stakeholders, showcasing achievements and areas for improvement. - New Business Development: Identify opportunities for expanding the business within existing accounts and pursue new client prospects.Required Skills and Expectations: The candidate should have a strong background in client management, with excellent communication and interpersonal skills to foster relationships. Problem-solving abilities are crucial for addressing challenges and delivering solutions. A proven ability to work collaboratively with teams and manage multiple projects simultaneously is essential. The candidate should also be adept at using financial and business analysis skills to drive decision-making. A relevant degree such as B.A, B.Com, B.Sc, Chartered Accountant, or other professional qualifications is necessary for this role.

We have vacant of 18 Account Manager And Incharge Jobs in Saudi Arabia, Singapore, Australia, Portugal, Denmark, Luxembourg, Canada, United Kingdom, United States, Brazil, Experience Required : 10 Years Educational Qualification : B.A, B.Com, B.Sc Skill Account Manager, Accounts Officer, Accounts Head, Head Accounts, National Account Manager, Channel Account Manager, Technical Account Manager, Service Account Manager, Inside Account Manager, Group Account Manager, Management Accountant, Accountant, Office Accountant, Branch Accountant, Depot Accountant etc.

Job Openings for 15 Senior Accountant And manager Required Jobs with minimum 6 Years Experience in Saudi Arabia, United Arab Emirates, United Kingdom, Poland, Singapore, South Africa, Denmark, Australia, New Zealand, Luxembourg, having Educational qualification of : B.A, B.Com, B.Sc, Chartered Accountant with Good knowledge in Head Accounts, Account Manager, Accounts Officer, Accounts Head, National Account Manager, Channel Account Manager, Regional Accounts Manager, Regional Accounts Officer, Technical Account Manager, Service Account Manager, Accountant, Office Accountant, Junior Accountant, Management Accountant, Senior Accountant, SR Accountant, Depot Accountant, Tally Accountant, Accountant Tally, Corporate Accountant, Account manager etc.