Technical Service Manager Jobs

Production Management: Supervise assembly lines, coordinate with suppliers, optimize workflows, and ensure compliance with safety and quality standards (e.g., ISO certifications). Monitor inventory, reduce waste, and implement lean manufacturing techniques to meet production targets.Sales and Marketing: Develop sales strategies, analyze market trends, forecast demand, and manage dealership networks or direct sales teams. Negotiate with distributors, track sales performance, and handle customer relations to boost revenue.Team Leadership: Hire, train, and lead cross-functional teams (e.g., engineers, salespeople, technicians). Resolve operational issues, conduct performance reviews, and foster collaboration between production and sales departments.Financial Oversight: Budget for production costs, sales expenses, and profitability. Analyze KPIs like production yield, sales volume, and ROI to make data-driven decisions.Compliance and Innovation: Ensure adherence to regulations (e.g., emissions standards, labor laws). Stay updated on industry trends like electric vehicles or autonomous tech, and drive process improvements.Required Skills and CompetenciesTechnical Skills: Knowledge of automotive engineering, supply chain management, and tools like ERP systems (e.g., SAP) or CRM software.Soft Skills: Strong leadership, communication, negotiation, and problem-solving abilities. Analytical mindset for data interpretation and strategic planning.Industry Knowledge: Familiarity with automotive trends, such as sustainability, digital transformation, and global markets.Certifications: Often beneficial, like PMP (Project Management Professional) or Six Sigma for process improvement.Education and ExperienceEducation: Bachelor's degree in Business Administration, Engineering, Automotive Technology, or a related field. Advanced degrees (e.g., MBA) are common for senior roles.Experience: 10-20+ years in automotive production or sales, often starting in roles like production supervisor or sales representative. Experience in multinational companies is advantageous due to global supply chains.

Key Skills:Automotive service operations managementWorkshop and service center administrationCustomer relationship management (CRM)Team leadership and technician supervisionService scheduling and job allocationVehicle diagnostics and troubleshooting knowledgeSpare parts and inventory managementWarranty claim handlingService revenue and profitability managementCustomer complaint resolutionMIS reporting and KPI monitoringKnowledge of DMS (Dealer Management System)Strong communication and interpersonal skillsPreferred Industry: Automobile dealerships, passenger vehicles, commercial vehicles, two-wheelers, EV service centers.Experience: 3-10+ years in automotive service operations with at least 2 years in a supervisory/managerial role.Qualification: Diploma/B.E./B.Tech in Automobile or Mechanical Engineering preferred.

EXPERIENCE IN CONSTRUCTION EQUIPMENT SERVICE MAINTENANCE KNOWLEDGE - We are seeking an experienced Service Manager to lead our service operations in Pune, India. The ideal candidate will have 10 to 15 years of experience and will excel in managing customer service teams while ensuring high-quality service delivery.Key Responsibilities:1. Team Leadership: Manage and motivate a team of service professionals, setting clear goals and performance expectations to drive team success.2. Customer Engagement: Build strong relationships with clients, understanding their needs and ensuring satisfaction through efficient service delivery.3. Service Improvement: Analyze service processes and identify opportunities for improvement to enhance customer experience and operational efficiency.4. Performance Monitoring: Track key performance indicators (KPIs) to assess the effectiveness of service operations and implement corrective actions as necessary.5. Training and Development: Conduct regular training sessions for team members to improve their skills and knowledge in service delivery best practices.6. Coordination with Other Departments: Work closely with other departments to ensure seamless service provision and to resolve any issues that impact customer satisfaction.Required Skills and Expectations:The ideal candidate must hold a graduate degree and possess strong leadership and communication skills. A deep understanding of service management principles and the ability to analyze and solve problems effectively are essential. The candidate should also demonstrate the ability to foster a positive team environment. A results-oriented mindset with a commitment to delivering excellent customer service is crucial for this role.

Job Description - Customer ManagerCompany: Broad Air Conditioning India Pvt. Ltd.Position: Customer Manager - HVAC Chillers & VAMLocation: Surat, GujaratIndustry: HVAC / Air Conditioning / Chillers / VAMDepartment: Sales & Customer ManagementExperience: 2-5 years in HVAC, preferably Chillers and VAMEmployment Type: Full-timeAbout the RoleBroad Air Conditioning India Pvt. Ltd. is looking for an experienced Customer Manager to manage and develop business relationships with customers, consultants, contractors, OEMs and channel partners in the Surat and South Gujarat market.The ideal candidate should have strong technical and commercial knowledge of HVAC systems, chillers and VAM (Vapor Absorption Machines) and proven experience in handling industrial, commercial and institutional customers.Key ResponsibilitiesDevelop and maintain strong relationships with existing and prospective customers.Generate new business opportunities for chillers, VAM and HVAC solutions across Surat and surrounding markets.Identify upcoming projects in industries such as pharmaceuticals, chemicals, textiles, hospitals, hotels, commercial buildings and manufacturing.Meet customers, consultants, MEP consultants, EPC contractors and project decision-makers regularly.Understand customer requirements and recommend appropriate HVAC/chiller/VAM solutions.Prepare and coordinate technical and commercial proposals with the engineering and application teams.Manage the complete sales cycle from enquiry generation to negotiation, order booking and execution handover.Follow up on quotations, technical submittals, commercial negotiations and purchase orders.Develop relationships with consultants and ensure company products are specified in relevant projects.Monitor competitor activities, market trends, pricing and new project opportunities.Coordinate with service, application, project and internal sales teams to ensure customer satisfaction.Handle customer complaints and coordinate internally for timely resolution.Maintain accurate sales pipeline, enquiry status, forecast and customer records.Achieve assigned sales, revenue and customer-development targets.Conduct regular market visits and prepare reports on business opportunities and customer activities.Required Technical KnowledgeThe candidate should have a good understanding of:Chilled water HVAC systemsAir-cooled and water-cooled chillersVAM / Vapor Absorption ChillersCooling towers and associated HVAC equipmentHVAC system design fundamentalsHeat load and basic equipment selection conceptsEnergy-efficient HVAC solutionsIndustrial and commercial air-conditioning applicationsHVAC project execution and commissioning basicsDesired Candidate ProfileBachelor's/Diploma degree in Mechanical Engineering, HVAC, Refrigeration & Air Conditioning or a related field.3-6 years of relevant experience in HVAC sales/customer management.Experience specifically with chillers, VAM or large HVAC systems will be strongly preferred.Existing relationships with consultants, contractors, end users and industrial customers in Surat/South Gujarat will be an advantage.Strong communication, negotiation and presentation skills.Good commercial understanding and ability to manage sales negotiations.Willingness to travel extensively within Surat and surrounding industrial areas.Ability to work independently and coordinate effectively with cross-functional teams.Strong customer relationship management and business-development skills.Key Performance Indicators (KPIs)Sales and order-booking achievementNew customer acquisitionChiller/VAM project pipeline developmentConsultant and contractor engagementConversion of enquiries into ordersCustomer retention and repeat businessCollection/payment follow-up supportMarket coverage and customer visitsAccuracy of sales forecastingTarget Customer SegmentsThe candidate will primarily develop business across:Pharmaceutical and chemical industriesTextile and manufacturing industriesHospitals and healthcare facilitiesHotels and hospitalityCommercial buildingsData centres and critical cooling applicationsIndustrial plantsEPC contractorsMEP/HVAC consultantsReal-estate and infrastructure projectsInstitutional customersCompensationSalary: Competitive and commensurate with experience and industry standards.The position may include performance-based incentives linked to sales and business-development targets.Ideal CandidateAn ideal candidate is a customer-focused HVAC professional with strong chiller/VAM sales experience, an established network in the Surat/South Gujarat market, and the ability to convert technical requirements into commercial business opportunities.

As an Inside Sales Manager, you will play a crucial role in driving sales and supporting the growth of our IT solutions. This position requires strong leadership and communication skills, along with a passion for technology and sales.Key Responsibilities:- Lead the Sales Team: Manage and motivate the inside sales team to achieve revenue targets and maintain high performance.- Develop Sales Strategies: Create and implement effective sales strategies to generate leads and close deals in the IT sector.- Train and Mentor Staff: Provide guidance and training to the sales team on sales techniques and product knowledge to enhance their skills.- Monitor Sales Performance: Regularly analyze sales metrics to assess team performance and identify areas for improvement.- Build Client Relationships: Establish strong relationships with potential and existing clients to understand their needs and provide tailored solutions.- Collaborate with Marketing: Work closely with the marketing team to align sales strategies with marketing campaigns and ensure consistent messaging.Required Skills and Expectations:- Candidates should have 3 to 5 years of experience in IT sales or a related field, demonstrating a solid understanding of technology solutions.- A Bachelors degree in B.C.A, B.B.A, B.Com, B.Sc, or B.E is required to support the technical aspects of the sales process.- Strong leadership abilities and experience in managing a sales team effectively.- Excellent communication and negotiation skills to interact with clients and foster strong relationships.- A proactive mindset, with the ability to identify opportunities and tackle challenges creatively.

Candidates should be well aware and should have experience in turkey projects New installations of elevator in Residential and commercial projects in high rise towers , with team handling, timely delivery of installations

Position OverviewThe Helpdesk Receptionist as the first point of contact for visitors, clients, and employees, providing front-desk and technical assistance support. This role combines administrative, communication, and helpdesk responsibilities, ensuring smooth day-to-day operations within the organization.The individual handles inquiries, manages office communication channels, maintains service records, and coordinates with various departments to resolve issues efficiently.Key Responsibilities Front Desk & Reception ManagementGreet and welcome visitors, clients, and staff members in a professional manner.Manage the reception area, ensuring cleanliness and organization.Handle incoming phone calls, emails, and messages promptly and courteously.Maintain visitor records and issue visitor passes as per security protocol.Schedule and manage appointments, meetings, and conference room bookings.Coordinate with administration and security teams for daily operations. Helpdesk OperationsAct as the central contact point for all service and support requests (IT, maintenance, housekeeping, etc.).Log, track, and monitor requests through helpdesk/ticketing systems.Assign tasks to the concerned departments and follow up for timely resolution.Provide first-level technical or administrative assistance to users.Escalate unresolved or critical issues to higher support or management teams.Ensure user satisfaction through prompt and efficient service handling. Administrative & Office SupportHandle correspondence, documentation, and filing (physical & digital).Manage courier dispatches, incoming mail, and office supplies inventory.Assist in preparing daily, weekly, or monthly reports for helpdesk activities.Support HR or Admin in organizing internal meetings, travel arrangements, or events.Maintain confidentiality of company and employee information. Customer & Staff InteractionProvide accurate information to visitors, staff, and customers regarding services.Address inquiries and complaints in a professional and solution-oriented manner.Build and maintain positive relationships with internal and external stakeholders.Represent the organization with professionalism, courtesy, and efficiency.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation and problem-solving ability.Proficiency in MS Office Suite and helpdesk/ticketing software.Time management and multitasking under pressure.Attention to detail and accuracy in documentation.Professional appearance and behavior.Ability to maintain confidentiality and handle sensitive information.Educational QualificationMinimum: 10+2 / Diploma in Office Administration, IT, or Customer Service.Preferred: Bachelors Degree in any discipline (Business, Administration, or IT).Certification in Front Office Management, IT Support, or Helpdesk Operations is an added advantage.Experience03 years of experience in front office, helpdesk, or administrative support roles.Prior experience in corporate offices, IT services, hospitality, or facility management preferred.Working ConditionsStandard office environment with regular interaction across departments.May require rotational shifts (in 24x7 support environments).Must be punctual, reliable, and adaptable to fast-paced work settings.

We are looking for an experienced Account Manager to join our team in the UAE. The ideal candidate should have 9 to 15 years of experience and a relevant educational background. Key Responsibilities: - Client Relationship Management: Maintain and strengthen relationships with existing clients to ensure customer satisfaction and retention. - Account Strategy Development: Create business strategies tailored to each client that align with their needs and our business objectives. - Project Coordination: Work closely with internal teams to ensure timely delivery of services and solutions that meet client expectations. - Financial Oversight: Monitor project budgets and ensure that financial targets are met while providing value to clients. - Reporting and Insights: Provide regular performance reports to clients and internal stakeholders, showcasing achievements and areas for improvement. - New Business Development: Identify opportunities for expanding the business within existing accounts and pursue new client prospects.Required Skills and Expectations: The candidate should have a strong background in client management, with excellent communication and interpersonal skills to foster relationships. Problem-solving abilities are crucial for addressing challenges and delivering solutions. A proven ability to work collaboratively with teams and manage multiple projects simultaneously is essential. The candidate should also be adept at using financial and business analysis skills to drive decision-making. A relevant degree such as B.A, B.Com, B.Sc, Chartered Accountant, or other professional qualifications is necessary for this role.

We have vacant of 18 Account Manager And Incharge Jobs in Saudi Arabia, Singapore, Australia, Portugal, Denmark, Luxembourg, Canada, United Kingdom, United States, Brazil, Experience Required : 10 Years Educational Qualification : B.A, B.Com, B.Sc Skill Account Manager, Accounts Officer, Accounts Head, Head Accounts, National Account Manager, Channel Account Manager, Technical Account Manager, Service Account Manager, Inside Account Manager, Group Account Manager, Management Accountant, Accountant, Office Accountant, Branch Accountant, Depot Accountant etc.

Job Openings for 15 Senior Accountant And manager Required Jobs with minimum 6 Years Experience in Saudi Arabia, United Arab Emirates, United Kingdom, Poland, Singapore, South Africa, Denmark, Australia, New Zealand, Luxembourg, having Educational qualification of : B.A, B.Com, B.Sc, Chartered Accountant with Good knowledge in Head Accounts, Account Manager, Accounts Officer, Accounts Head, National Account Manager, Channel Account Manager, Regional Accounts Manager, Regional Accounts Officer, Technical Account Manager, Service Account Manager, Accountant, Office Accountant, Junior Accountant, Management Accountant, Senior Accountant, SR Accountant, Depot Accountant, Tally Accountant, Accountant Tally, Corporate Accountant, Account manager etc.