Technical Service Manager Jobs

OverviewAn Account Manager is a professional responsible for managing relationships with clients or customers, ensuring their needs are met, and driving business growth. They act as a bridge between a company and its clients, focusing on retention, upselling, and problem-solving. This role is common in sales, marketing, and customer service sectors, such as technology, finance, healthcare, and B2B services. Account Managers often work in teams, reporting to sales directors or executives, and may handle multiple accounts simultaneously.Key ResponsibilitiesClient Relationship Management: Build and maintain strong relationships with key clients, acting as their primary point of contact for inquiries, feedback, and support.Sales and Upselling: Identify opportunities to expand business with existing clients, such as recommending additional products/services and negotiating contracts.Account Strategy: Develop and execute strategies to meet client goals, including performance tracking, reporting on metrics like revenue growth and satisfaction scores.Problem Resolution: Address client issues promptly, coordinating with internal teams (e.g., product, support) to ensure resolutions and minimize churn.Reporting and Analysis: Monitor account performance, prepare regular reports, and analyze data to forecast trends and recommend improvements.Negotiation and Contracts: Handle renewals, pricing discussions, and contract amendments to secure long-term partnerships.Required Skills and CompetenciesSoft Skills: Strong communication (verbal and written), interpersonal abilities, negotiation, and relationship-building. Empathy, adaptability, and problem-solving are crucial for handling diverse client personalities.Hard Skills: Proficiency in CRM software (e.g., Salesforce, HubSpot), data analysis tools (e.g., Excel, Google Analytics), and presentation tools. Knowledge of industry-specific software or regulations may be needed.Other Traits: Time management, resilience under pressure, and a customer-centric mindset. Bilingual abilities can be an asset in global roles.Education and ExperienceEducation: Typically a bachelor's degree in business, marketing, communications, or a related field. Some roles accept associate degrees or equivalent experience.Experience: Entry-level positions often require 1-3 years in sales, customer service, or account coordination. Mid-level roles need 3-5 years, with senior positions demanding 5+ years and proven track records in client retention or revenue growth.Certifications: Optional but beneficial, such as Certified Sales Professional (CSP) or CRM-specific certifications.Work Environment and ScheduleOften office-based or hybrid, with travel for client meetings. Standard 40-hour workweeks, but may include evenings or weekends for urgent client needs. Remote work is increasingly common, especially post-pandemic.Salary and CompensationSalaries vary by location, industry, and experience. In the US, entry-level Account Managers earn $50,000$70,000 annually, mid-level $70,000$100,000, and senior roles $100,000+ plus bonuses (10-20% of base salary). Benefits often include health insurance, commissions, and performance incentives. Global averages are similar, adjusted for cost of living (e.g., higher in tech hubs like San Francisco or London).Career Path and ProspectsEntry Points: Start as a sales representative, customer service rep, or junior account coordinator.Advancement: Progress to Senior Account Manager, Account Director, or roles like Sales Manager or Key Account Manager. With experience, transition into consulting, product management, or executive positions.Job Outlook: Strong demand due to emphasis on customer retention; projected growth of 5-10% in sales roles (per US Bureau of Labor Statistics). Industries like SaaS and e-commerce offer the most opportunities.For tailored advice, consider your industry or locationresources like LinkedIn or Glassdoor provide real job postings and reviews. If you have a specific sector in mind, I can refine this further.

Candidates should be well aware and should have experience in turkey projects New installations of elevator in Residential and commercial projects in high rise towers , with team handling, timely delivery of installations

Position OverviewThe Helpdesk Receptionist as the first point of contact for visitors, clients, and employees, providing front-desk and technical assistance support. This role combines administrative, communication, and helpdesk responsibilities, ensuring smooth day-to-day operations within the organization.The individual handles inquiries, manages office communication channels, maintains service records, and coordinates with various departments to resolve issues efficiently.Key Responsibilities Front Desk & Reception ManagementGreet and welcome visitors, clients, and staff members in a professional manner.Manage the reception area, ensuring cleanliness and organization.Handle incoming phone calls, emails, and messages promptly and courteously.Maintain visitor records and issue visitor passes as per security protocol.Schedule and manage appointments, meetings, and conference room bookings.Coordinate with administration and security teams for daily operations. Helpdesk OperationsAct as the central contact point for all service and support requests (IT, maintenance, housekeeping, etc.).Log, track, and monitor requests through helpdesk/ticketing systems.Assign tasks to the concerned departments and follow up for timely resolution.Provide first-level technical or administrative assistance to users.Escalate unresolved or critical issues to higher support or management teams.Ensure user satisfaction through prompt and efficient service handling. Administrative & Office SupportHandle correspondence, documentation, and filing (physical & digital).Manage courier dispatches, incoming mail, and office supplies inventory.Assist in preparing daily, weekly, or monthly reports for helpdesk activities.Support HR or Admin in organizing internal meetings, travel arrangements, or events.Maintain confidentiality of company and employee information. Customer & Staff InteractionProvide accurate information to visitors, staff, and customers regarding services.Address inquiries and complaints in a professional and solution-oriented manner.Build and maintain positive relationships with internal and external stakeholders.Represent the organization with professionalism, courtesy, and efficiency.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation and problem-solving ability.Proficiency in MS Office Suite and helpdesk/ticketing software.Time management and multitasking under pressure.Attention to detail and accuracy in documentation.Professional appearance and behavior.Ability to maintain confidentiality and handle sensitive information.Educational QualificationMinimum: 10+2 / Diploma in Office Administration, IT, or Customer Service.Preferred: Bachelors Degree in any discipline (Business, Administration, or IT).Certification in Front Office Management, IT Support, or Helpdesk Operations is an added advantage.Experience03 years of experience in front office, helpdesk, or administrative support roles.Prior experience in corporate offices, IT services, hospitality, or facility management preferred.Working ConditionsStandard office environment with regular interaction across departments.May require rotational shifts (in 24x7 support environments).Must be punctual, reliable, and adaptable to fast-paced work settings.

We are seeking a skilled and highly motivated Service Manager to oversee the repairand maintenance services for LED TV, Air Conditioners, and Washing Machines. Thesuccessful candidate will be responsible for managing optimizing service operations,and enhancing customer experience.Key Responsibilities: Team Leadership: Mentor and manage service technicians to ensure top-qualityservice. Service Operations: Oversee scheduling, dispatch, inventory, and service quality. Center Appointments: Appoint and manage new service centers. Customer Satisfaction: Handle complaints and ensure high customer satisfaction. Technical Support: Troubleshoot complex issues in LED TVs, ACs, and WashingMachines. Process Improvement: Optimize service procedures for better efficiency. Budget Management: Control costs and enhance profitability. Vendor Relations: Manage supplier relationships for parts availability. Quality Assurance: Ensure adherence to industry quality standards.

1. Preparation of long-term & short-term business plans for revenue generation.2. Identify and connect with prospective corporate anchors (large buyers/suppliers).3. Find out details of FMCG / FMEG / any other industry Distributors /Dealers and brief them about lending products.4. Support onboarding of anchors by assisting with proposals, meetings, and internal coordination. Sign service agreements with distributors.5. Help map distributor ecosystems for downstream financing opportunities and daily visits to existing distributors.6. The candidate will look after the Repayment collection part of distributor.7. Candidate will play role of mentors for their own distributors and help in their application process.8. Work cross-functionally with credit, legal, and operations team to drive seamless execution.9. Inventing new business strategies followed by their execution for the growth of the company.10. Co-ordination with head office /Central Office for all distributor related activity.11. Maintain lead data, support sales pipeline management and monthly sales report submission

1. Preparation of long-term & short-term business plans for revenue generation.2. Identify and connect with prospective corporate anchors (large buyers/suppliers).3. Find out details of FMCG / FMEG / any other industry Distributors /Dealers and brief them about lending products.4. Support onboarding of anchors by assisting with proposals, meetings, and internal coordination. Sign service agreements with distributors.5. Help map distributor ecosystems for downstream financing opportunities and daily visits to existing distributors.6. The candidate will look after the Repayment collection part of distributor.7. Candidate will play role of mentors for their own distributors and help in their application process.8. Work cross-functionally with credit, legal, and operations team to drive seamless execution.9. Inventing new business strategies followed by their execution for the growth of the company.10. Co-ordination with head office /Central Office for all distributor related activity.11. Maintain lead data, support sales pipeline management and monthly sales report submission

We have vacant of 18 Account Manager And Incharge Jobs in Saudi Arabia, Singapore, Australia, Portugal, Denmark, Luxembourg, Canada, United Kingdom, United States, Brazil, Experience Required : 10 Years Educational Qualification : B.A, B.Com, B.Sc Skill Account Manager, Accounts Officer, Accounts Head, Head Accounts, National Account Manager, Channel Account Manager, Technical Account Manager, Service Account Manager, Inside Account Manager, Group Account Manager, Management Accountant, Accountant, Office Accountant, Branch Accountant, Depot Accountant etc.

Job Openings for 15 Senior Accountant And manager Required Jobs with minimum 6 Years Experience in Saudi Arabia, United Arab Emirates, United Kingdom, Poland, Singapore, South Africa, Denmark, Australia, New Zealand, Luxembourg, having Educational qualification of : B.A, B.Com, B.Sc, Chartered Accountant with Good knowledge in Head Accounts, Account Manager, Accounts Officer, Accounts Head, National Account Manager, Channel Account Manager, Regional Accounts Manager, Regional Accounts Officer, Technical Account Manager, Service Account Manager, Accountant, Office Accountant, Junior Accountant, Management Accountant, Senior Accountant, SR Accountant, Depot Accountant, Tally Accountant, Accountant Tally, Corporate Accountant, Account manager etc.