Array ( [0] => service-desk [1] => guwahati ) Service Desk Jobs in Guwahati,Service Desk Job Vacancies in Guwahati Assam
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Service Desk Job Vacancies in Guwahati

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Front Office Executive (Female)

Lakshmi North East Solutions (LNES)

  • 2 - 5 yrs
  • 4.0 Lac/Yr
  • Guwahati
Customer Service Receptionist Activities Administrative Skills Coordination Skills Problem Solving Basic Computer Skills Front Desk Data Management Microsoft Office Presentable
Candidate should be well organized, smart and pleasing personality. The ideal candidate should be matured enough to handle the front office operations as well as courteous visitors and guests greeting. The position holds the following eligibility criteria: Required skills & criteria: Diploma or Graduate in any discipline Min 5 yrs of experience as receptionist/ front office executive Proficiency in basic computer applications (MS Word, Excel, email) Preference to be given to married female candidates.Job Responsibilities: Greet and welcome guests & visitors with courtesy and be professional at all times. Answer phone calls, record messages and direct inquiries to the concerned person/ authority. Maintain visitor log register, including details and purpose of the visit and the concerned authority whom to meet. Provide administrative and clerical support like photocopying, filing documents, drafting emails to vendors/clients, & dispatch documents, etc. to site and necessary site coordination post-dispatch. Track office supplies and place orders as and when required. Assist during conducting interviews and make necessary arrangements for the candidates to wait and sit comfortably in the lobby/ reception area. Maintain front desk discipline, cleanliness and office decorum. Coordinate with clients or vendors and schedule meetings with them, if necessary.
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Walk-ins Interview | Hiring For Front Office Executive

Hotel Priority

  • 1 - 7 yrs
  • 1.8 Lac/Yr
  • Guwahati
Good Communication Customer Management Email Marketing Email Writing Data Management Receptionist Activities Customer Service Microsoft Office Problem Solving Convincing Power Front Desk Basic Computer Skills
- Greet and welcome guests as soon as they arrive at the office: The front office executive is responsible for creating a positive first impression by warmly welcoming visitors.- Handling incoming calls and directing them to the appropriate department: It is essential to manage incoming calls efficiently to ensure smooth communication within the organization.- Managing emails and responding to inquiries promptly: The front office executive must be proficient in email writing and communication to address customer queries and concerns.- Maintain a clean and organized reception area: Keeping the front desk tidy and presentable is crucial for creating a professional and welcoming environment.- Assist in data management and documentation: The role involves organizing and maintaining records, ensuring data accuracy, and updating information as needed.Skills and Expectations:- Excellent communication skills: The candidate should be able to communicate effectively and professionally with visitors, clients, and colleagues.- Strong customer management abilities: Handling customer inquiries, complaints, and feedback efficiently is a vital aspect of the role.- Proficiency in Microsoft Office: The candidate must be adept at using Microsoft Office applications for tasks such as email management and data entry.- Problem-solving skills: The ability to think quickly and find solutions to unexpected challenges is essential for this role.- Convincing power: The front office executive should be persuasive in their interactions to handle difficult situations effectively.- Basic computer skills: Knowledge of basic computer operations is necessary for tasks such as email marketing, data entry, and document management.
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Opening For Front Office Executive

The Edge

Data Management Customer Service Receptionist Activities Interpersonal Skills Problem Solving Telephone Handling Convincing Power Coordination Skills Front Desk Basic Computer Skills Administrative Skills Microsoft Office Presentable
We have vacant of 15 Front Office Executive Jobs in Manali (Himachal Pradesh) Experience Required : 1 Year Educational Qualification : 12th Pass, 10th Pass, B.A Skill Data Management, Customer Service, Receptionist Activities, Interpersonal Skills, Problem Solving, Telephone Handling, Convincing Power, Coordination Skills, Front Desk, Basic Computer Skills, Administrative Skills, Microsoft Office, Presentable etc.
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Looking For Front Desk Executive (female Candidates Only)

Skywings Advisors Private Limited

Excellent in Communication. Customer Service Skills Computer Skills
Welcoming and Assisting Visitors:Greeting guests, directing them to the appropriate personnel or department, and ensuring a positive and professional first impression. Managing Incoming Communication:Answering phone calls, screening and forwarding calls, managing emails, and handling mail and package distribution. Administrative Support:Maintaining the reception area, scheduling appointments, coordinating meetings, ordering office supplies, and providing support to various departments. Maintaining Records:Keeping track of visitor logs, maintaining files, and ensuring accurate records of important documents. Ensuring Security:Maintaining the security of the office by following established procedures and controlling access to the premises. Handling Inquiries:Providing basic information about the company and its services, answering questions, and resolving basic customer issues. Other Tasks:Performing various clerical duties such as filing, photocopying, and faxing.
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Hiring Freshers || Airport Ground Staff

Flysky Job Solutions

Ground Staff Cabin Crew Airport Operation Airport Manager Passport Checking Staff Baggage Service Management Front Desk Executive Ticket Support Executive Airport Guest Relationship Executive Ground Operations Staff Airport Representative Air Ticketing Executive System Support Executive
Airport Ground Staff are responsible for ensuring the smooth functioning of airport operations by handling various roles such as Cabin Crew, Airport Operation, Airport Manager, Passport Checking Staff, Baggage Service Management, Front Desk Executive, Ticket Support Executive, Airport Guest Relationship Executive, Ground Operations Staff, Airport Representative, Air Ticketing Executive, and System Support Executive.Key responsibilities for Airport Ground Staff include:- Assisting passengers during check-in and boarding processes- Ensuring safety and security procedures are followed
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Walk-in Urgent Opening For Customer Care Executive

Sky group of business

Service Desk Customer Care Customer Service Voice Process Troubleshooting Skills English Language Hindi BPO Domestic Calling
The Customer Service Associate (CSA) is responsible for providing superior customer service by focusing on the individual needs of each customer and recommending the appropriate service while directing the customer as to where to go next, according to the outlined procedures that follo
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Interview For Hotel Manager || 12th Pass - Freshers

The Edge

House Keeping Waiter Waitress Room Service Commis Chef Commis Chef 1 Cook Front Desk Sales Pr Executive Bell Boy Captain
As a Hotel Manager, your responsibilities will include overseeing all aspects of the hotel operations to ensure a seamless and memorable guest experience. You will be responsible for managing the housekeeping staff, waiters, waitresses, room service team, commis chefs, cooks, front desk agents, sales team, PR executives, bell boys, and captains.Your skills should include strong leadership and management abilities, excellent communication skills, attention to detail, problem-solving skills.
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Openings For Customer Service Associate || Freshers & Experienced

Flysky Job Solutions

Customer Management Customer Support Passenger Handling Airport Passenger Service Associate Passenger Service Executive Guest Handling Guest Service Manager Help Desk Operations Help Desk Engineer Help Desk Coordinator IT Help Desk Coordinator
We have vacant of 35 Urgent Hiring For Customer Service Associate Jobs in Bangalore, Coimbatore, Guntur, Trivandrum/Thiruvananthapuram, Nagpur, Jamnagar, Kolkata, Jaipur, Guwahati, Bhubaneswar, for Freshers Educational Qualification : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS Skill Customer Management, Customer Support, Passenger Handling, Airport Passenger Service Associate, Passenger Service Executive, Guest Handling, Guest Service Manager, Help Desk Operations, Help Desk Engineer, Help Desk Coordinator, IT Help Desk Coordinator etc.
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Freshers For Front Office Executive - Guwahati

Lakshmi North East Solutions (LNES)

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Guwahati
Basic Computer Skills Presentable Office Work Front Desk Coordination Skills Administrative Skills Telephone Handling Receptionist Activities Customer Service
- Greet guests upon arrival with a warm and professional demeanor.- Efficiently process check-ins and check-outs, ensuring all guest details are accurately recorded.- Handle guest reservations, ensuring accurate and timely entry into the hotels reservation system.- Assist guests with booking inquiries, room availability, special requests, and preferences.- Provide exceptional customer service by addressing guest queries, concerns, and special requests promptly and efficiently.- Ensure all guest documentation is completed, including registration cards and payment details.- Verify identification and payment method at check-in.- Ensure all guest preferences and special requests are noted and communicated to relevant staff.- Answer incoming calls to the front desk, responding to guest inquiries or transferring calls to the appropriate department.- Assign rooms to guests based on availability and preferences while ensuring the optimal room type for their stay.- Prepare and issue guest bills, ensuring all charges are correctly applied and explaining any discrepancies.- Communicate guest preferences and special requests to housekeeping, restaurant, and other departments for a seamless guest experience.- Keep the lobby area welcoming and presentable at all times, representing the hotel's brand image.- Ensure that the hotels security procedures are followed, including verifying guest identification and room keys.- Encourage guests to provide feedback on their stay and assist with any post-departure queries or issues.- Prepare daily financial reports and submit them to the finance department.- Prioritize urgent guest requests while ensuring consistent service to all guests.
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Receptionist Jobs For Freshers - Guwahati

Lakshmi North East Solutions (LNES)

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Female
  • Guwahati
Customer Service Front Desk Management Visitor Reception Administrative Support Customer Interaction Appointment Coordination Client Relations Document Management Communication Skills Office Organization Data Entry
- Greeting Visitors: Welcome and assist customers, clients, and visitors with a friendly and professional demeanor, ensuring they feel valued.- Directing Inquiries: Answer phone calls, emails, and online queries, directing them to the appropriate department or personnel.- Appointment Scheduling: Schedule appointments for test drives, service bookings, and meetings with sales or service personnel.- Document Management: Maintain and organize paperwork, customer records, and important documents, ensuring they are accurate and up-to-date.- Sales Coordination: Assist the sales team by providing initial information to customers about available vehicles, promotions, and services.- Promotional Material Distribution: Distribute brochures, catalogs, and other marketing materials to customers and visitors.- Reception Area Management: Maintain a clean, organized, and professional reception area, ensuring it reflects the companys brand and reputation.- Waiting Area Assistance: Ensure that customers and visitors in the waiting area are comfortable and attended to, offering refreshments or information as necessary.- Internal Communication: Communicate effectively with different departments (Sales, Service, Spare Parts, Finance, etc.) to relay information and ensure smooth operations.- Handling Inquiries: Respond to customer inquiries about automobile models, service packages, and dealership services, ensuring accurate and up-to-date information is provided.- Invoice Management: Assist with the preparation of invoices, receipts, and payment tracking for vehicle purchases or service bills.- Brand Ambassador: Act as a brand ambassador, showcasing the companys products and services to customers and visitors with enthusiasm and professionalism.- Support for Test Drives: Assist with the logistics and coordination of test drives, ensuring the customer experience is seamless and positive.
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B.A/B.B.A Freshers For Assistant Manager Front Office

Lakshmi North East Solutions (LNES)

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Six Mile Guwahati
Guest Services Customer Relation Executive Reservation Management Guest Inqueries Front Desk Operations Hospitality Administrative Support Customer Satisfaction Guest Record Management Communication Skills Multitasking Time Management
- Guest Reception and Check-in/Check-out: Greet and welcome guests, assist them with check-in/check-out, and ensure that their stay starts and ends smoothly.- Handling Guest Inquiries: Answer guests questions, provide information about hotel services, facilities, and local attractions, and assist with any special requests.- Reservation Management: Assist with managing guest reservations, ensuring that the system is updated, and helping with any booking modifications or cancellations.- Phone and Email Management: Handle phone calls, redirect inquiries to the relevant departments, and respond to emails regarding reservations or guest concerns.- Guest Requests and Complaints: Address guest requests and complaints promptly, either resolving them directly or escalating them to higher authorities when necessary.- Check and Maintain Guest Records: Ensure all guest information is correctly entered into the system and updated during their stay. Maintain confidentiality of guest data.- Front Desk Operations: Keep the front desk area neat and organized. Ensure the front desk supplies (forms, brochures, maps) are always well-stocked and available for guests.- Billing and Payment Handling: Assist in processing payments, handling cash and credit card transactions, and generating accurate bills for guests.- Assisting with Room Assignments: Allocate rooms to guests as per availability, preferences, and booking details, ensuring they are happy with their accommodation.- Coordinating with Other Departments: Communicate guest needs to other departments such as housekeeping, room service, and maintenance to ensure a seamless guest experience.- Guest Check-out Process: Assist guests with check-out procedures, ensuring any outstanding charges are settled and that they leave with all necessary documentation (e.g., receipts).
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