Service Desk Fresher Jobs in Guwahati

As a Hotel Manager, your responsibilities will include overseeing all aspects of the hotel operations to ensure a seamless and memorable guest experience. You will be responsible for managing the housekeeping staff, waiters, waitresses, room service team, commis chefs, cooks, front desk agents, sales team, PR executives, bell boys, and captains.Your skills should include strong leadership and management abilities, excellent communication skills, attention to detail, problem-solving skills.

Airport Ground Staff are responsible for ensuring the smooth functioning of airport operations by handling various roles such as Cabin Crew, Airport Operation, Airport Manager, Passport Checking Staff, Baggage Service Management, Front Desk Executive, Ticket Support Executive, Airport Guest Relationship Executive, Ground Operations Staff, Airport Representative, Air Ticketing Executive, and System Support Executive.Key responsibilities for Airport Ground Staff include:- Assisting passengers during check-in and boarding processes- Ensuring safety and security procedures are followed

- Guest Reception and Check-in/Check-out: Greet and welcome guests, assist them with check-in/check-out, and ensure that their stay starts and ends smoothly.- Handling Guest Inquiries: Answer guests questions, provide information about hotel services, facilities, and local attractions, and assist with any special requests.- Reservation Management: Assist with managing guest reservations, ensuring that the system is updated, and helping with any booking modifications or cancellations.- Phone and Email Management: Handle phone calls, redirect inquiries to the relevant departments, and respond to emails regarding reservations or guest concerns.- Guest Requests and Complaints: Address guest requests and complaints promptly, either resolving them directly or escalating them to higher authorities when necessary.- Check and Maintain Guest Records: Ensure all guest information is correctly entered into the system and updated during their stay. Maintain confidentiality of guest data.- Front Desk Operations: Keep the front desk area neat and organized. Ensure the front desk supplies (forms, brochures, maps) are always well-stocked and available for guests.- Billing and Payment Handling: Assist in processing payments, handling cash and credit card transactions, and generating accurate bills for guests.- Assisting with Room Assignments: Allocate rooms to guests as per availability, preferences, and booking details, ensuring they are happy with their accommodation.- Coordinating with Other Departments: Communicate guest needs to other departments such as housekeeping, room service, and maintenance to ensure a seamless guest experience.- Guest Check-out Process: Assist guests with check-out procedures, ensuring any outstanding charges are settled and that they leave with all necessary documentation (e.g., receipts).

We have vacant of 35 Urgent Hiring For Customer Service Associate Jobs in Bangalore, Coimbatore, Guntur, Trivandrum/Thiruvananthapuram, Nagpur, Jamnagar, Kolkata, Jaipur, Guwahati, Bhubaneswar, for Freshers Educational Qualification : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS Skill Customer Management, Customer Support, Passenger Handling, Airport Passenger Service Associate, Passenger Service Executive, Guest Handling, Guest Service Manager, Help Desk Operations, Help Desk Engineer, Help Desk Coordinator, IT Help Desk Coordinator etc.

- Greet clients, visitors, and guests in a professional and friendly manner, ensuring a positive first impression of the company.- Answer phone calls, screen calls, and route them to the relevant department or personnel.- Respond to client inquiries and emails, providing basic information or forwarding detailed queries to the appropriate team members.- Schedule and coordinate appointments, meetings, and consultations for clients with the relevant accountants or tax professionals.- Maintain an organized calendar, ensure no scheduling conflicts, and send reminders to clients and staff about upcoming meetings.- Receive and manage client documentation, ensuring it is logged accurately and directed to the correct department.- Assist with client billing inquiries, ensuring timely communication of payment due dates and outstanding balances.- Ensure the front desk area is stocked with necessary office supplies, including forms, brochures, and client-facing materials.- Sort, distribute, and manage incoming mail, packages, and other deliveries, ensuring they reach the appropriate department or personnel.- Assist with the preparation of client-facing documents, forms, and reports, ensuring they are accurate, organized, and presentable.- Safeguard sensitive client information, ensuring confidentiality is maintained at all times in accordance with company policies and legal requirements.- Maintain a clean and organized front desk and reception area, ensuring that it remains presentable and professional.- Develop a rapport with clients and visitors, providing excellent customer service and ensuring their needs are met efficiently.- Oversee the booking and preparation of conference rooms and meeting spaces, ensuring all necessary equipment (projectors, whiteboards, etc.) is available and set up.- Manage multiple tasks simultaneously, including answering phone calls, greeting clients, scheduling meetings, and handling administrative duties.

- Greet visitors, clients, and staff with a professional and friendly demeanor, providing assistance as required.- Answer and direct phone calls, manage incoming and outgoing mail, and respond to general inquiries.- Provide administrative assistance to senior management and other departments as needed (e.g., scheduling meetings, preparing reports, handling correspondence).- Coordinate meetings, conferences, and appointments, ensuring all logistics are arranged (e.g., booking rooms, preparing meeting materials).- Assist in managing databases, entering and updating information related to clients, vendors, or employees.- Maintain records related to pharmaceuticals inventory, orders, and deliveries when required.- Serve as a point of contact for clients and vendors, ensuring effective communication and prompt response to inquiries.- Maintain confidentiality of sensitive information related to pharmaceutical products, client details, and company operations.- Organize travel arrangements for executives, including booking flights, hotels, and transportation for business trips.- Draft and send professional emails, letters, and communications on behalf of senior management.- Assist in managing employee records, scheduling interviews, or helping with the recruitment process.- Assist with basic financial tasks like preparing and processing invoices, tracking payments, and managing petty cash.

1. Greet and welcome visitors, clients, and guests in a professional and friendly manner.2. Address inquiries and provide information about the companys services or products.3. Direct visitors to appropriate departments or personnel.4. Handle complaints and resolve issues promptly and effectively.5. Answer incoming phone calls, directing them to the appropriate staff or department.6. Handle outgoing phone calls and emails, maintaining a professional tone.7. Take and relay messages accurately.8. Schedule and confirm appointments for clients and staff.9. Manage calendars for executives and other key personnel.10. Coordinate meeting rooms and ensure all necessary arrangements (like refreshments or equipment) are in place.11. Perform general administrative tasks, such as filing, data entry, and document preparation.12. Handle office supplies and maintain inventory levels.13. Assist in preparing reports, presentations, and other business documents as needed.14. Maintain cleanliness and organization of the reception area and front desk.15. Ensure a welcoming and professional atmosphere at all times.16. Handle incoming and outgoing mail and packages.17. Maintain guest and visitor logs.18. Keep track of office appointments, meetings, and events.19. Manage and update the companys database with contact details of clients, suppliers, and other stakeholders.20. Ensure sensitive company information is kept confidential.