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Service Desk Executive Job Vacancies in Mumbai

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  • 1 - 5 yrs
  • 3.8 Lac/Yr
  • 121961
Team Coordinator Desktop Support Customer Support Customer Relationship Microsoft Office Service Desk Corporate Sales Customer Care Payment Followup Human Resource Management Employee Induction Salary Processing
We are looking for a Human Resource Executive based in Ghatkopar West to help manage our HR functions and support the company's growth. The ideal candidate will play a key role in various HR processes and contribute positively to our work environment.**Key Responsibilities:**- **Recruitment and Onboarding:** Assist in attracting, interviewing, and hiring new employees. Ensure a smooth onboarding process for new hires to help them integrate into the company.- **Employee Relations:** Act as a point of contact for employees regarding any HR-related queries or issues. Foster a positive work environment by promoting open communication.- **Performance Management:** Support the performance appraisal process by helping managers set goals and evaluate employee performance, ensuring alignment with the companys objectives.- **Training and Development:** Identify training needs within the organization and coordinate programs to enhance employee skills and knowledge.- **Payroll and Benefits Administration:** Assist in managing payroll processes and employee benefits inquiries, ensuring accuracy and timely processing.- **Compliance and Record Keeping:** Ensure all HR policies and practices comply with local labor laws. Maintain employee records accurately and confidentially.**Required Skills and Expectations:**Candidates should have a degree in B.A, B.B.A, or B.Com and possess 1 to 5 years of experience in HR roles. Strong communication and interpersonal skills are essential to effectively interact with employees at all levels. Proficiency in HR software and Microsoft Office is expected. The ideal candidate should be organized, detail-oriented, and capable of handling multiple tasks in a fast-paced environment. A proactive attitude and a commitment to continuous improvement in HR practices will be highly valued.
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Documentation Record Keeping Data Entry Clerical Support Scheduling Manpower Handling Front Desk Support Front Desk Officer Inventory Management Email Support Executive Communication Database Management System Organizational Skills Time Management Teamwork Customer Service Orientation Adaptability Confidentiality
Job Summary:The Office Assistant provides administrative and clerical support to ensure smooth daily operations of the office. This role includes managing files, handling correspondence, assisting departments, and performing routine office tasks efficiently and accurately. The position requires strong organization, communication, and multitasking abilities.Key Responsibilities: Administrative SupportPerform general clerical duties such as filing, photocopying, scanning, and printing documents.Maintain and organize company records, files, and documents (both physical and digital).Assist in preparing reports, letters, and other office documents.Handle incoming and outgoing mail, emails, and courier services.Support management and other staff with daily administrative requirements. Coordination & SchedulingSchedule and coordinate meetings, appointments, and conference calls.Maintain calendars and assist in planning events or travel arrangements.Record meeting minutes and distribute them as required. Office OperationsMonitor and maintain office supplies and inventory.Ensure office equipment (printers, fax machines, etc.) is in working condition.Coordinate with housekeeping and maintenance teams for office cleanliness and functionality. Front Office & CommunicationAnswer phone calls, respond to inquiries, and direct calls to appropriate personnel.Welcome and assist visitors courteously and professionally.Maintain good communication between departments and external contacts. Support to ManagementAssist senior executives or managers in organizing documents, meetings, and communication.Prepare simple reports, spreadsheets, and presentations when required.Maintain confidentiality with sensitive company and employee information.Required Skills & Competencies:Excellent verbal and written communication skills.Strong organizational and time management skills.Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).Attention to detail and ability to multitask effectively.Professional behavior and customer service orientation.Dependability, integrity, and discretion in handling confidential information.Ability to work independently and as part of a team.Qualifications:Education: Minimum 10+2 or Graduate in any discipline.Experience: 02 years of experience in office administration or clerical work (freshers may apply).Technical Knowledge: Basic computer and email handling skills required.Work Environment:Office-based, typically standard working hours (may vary by organization).May involve occasional overtime or weekend work for special events or deadlines.
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Back Office Processing Back Office Analyst Back Office Officer Back Office Sales Domestic BPO Administration Accounts Processing Finance Data Entry Airport Operation Help Desk Operations Baggage Handler Aviation Airline Customer Service Flight Reservation
As a Back Office Executive, you will be responsible for handling various back office operations within the company. Your primary role will involve processing transactions, analyzing data, coordinating with different departments, and providing administrative support. You will also be required to handle accounts processing, financial tasks, data entry, and assist in airport operations such as help desk operations, baggage handling, and flight reservations. Key responsibilities:- Process transactions and data accurately and efficiently- Analyze and interpret data to provide insights and make recommendations.
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Mumbai
Receptionist Activities Administrative Skills Customer Service Front Officer Front Desk Executive Hotel
THE SAHIL HOTELJob Title: Front Office AssociateJob Summary: Represents the hotel to the guest throughout all stages of the guests stay by workingwith all hotel personnel to ensure every guest experiences superior customer care. Responsibilitiesinclude registering guests, assigning rooms, accommodating special requests, and ensuring the guestshave a pleasant stay and smooth checkout.Job Duties:Maintains an inventory of vacancies, reservations and room assignments.Possesses a working knowledge of the reservations department. Takes same day reservationsand future reservations when necessary. Knows cancellation procedures.Knows room locations, types of rooms available, and room rates.Registers arriving guests and assigns rooms.Coordinates room status updates with the housekeeping department by notifying housekeepingof all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.Coordinates guest room maintenance work with the engineering and maintenance division.Uses persuasive selling techniques to sell rooms and to promote other services of the hotel.Knows daily activities and meetings taking place in the hotel.Reports any unusual occurrences or requests to the manager or assistant manager.Manages and resolves all guest complaints in a professional and courteous manner.Processes guest check-outs and handles monetary transactions.Maintains customers privacy.Maintains a high level of professional appearance and demeanor.Performs other duties as assigned.Qualifications:High school diploma or equivalent.Previous hotel-related experience preferred.Ability to communicate with public, hotel staff, and management in a professional manner.Knowledge of surrounding areas and local events.Ability to understand and adhere to proper credit, check cashing, and cash handling policies andprocedures. Able to properly secure guest information.Ability to learn safety, emergency, and accident prevention policies and procedures.Skilled in the use of front office equipment.Knowledge of proper telephone etiquette.Ability to work a flexible schedule, including weekends and holidays.
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Ground Staff Cabin Crew Airport Operation Airport Manager Passport Checking Staff Baggage Service Management Front Desk Executive Ticket Support Executive Airport Guest Relationship Executive Ground Operations Staff Airport Representative Air Ticketing Executive System Support Executive
Airport Ground Staff are responsible for ensuring the smooth functioning of airport operations by handling various roles such as Cabin Crew, Airport Operation, Airport Manager, Passport Checking Staff, Baggage Service Management, Front Desk Executive, Ticket Support Executive, Airport Guest Relationship Executive, Ground Operations Staff, Airport Representative, Air Ticketing Executive, and System Support Executive.Key responsibilities for Airport Ground Staff include:- Assisting passengers during check-in and boarding processes- Ensuring safety and security procedures are followed
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Front Office Executive (Freshers) Mumbai/Thane

Porwal Diagnostics & Medical Research Centre Pvt. Ltd.

Manages Patient Interactions Schedules Appointments and Handles Administrative Tasks While Billing Executive Focuses On Processing Bills and Managing Payments. Microsoft Office Receptionist Activities Problem Solving Coordination Skills Interpersonal Skills Basic Computer Skills Customer Service Presentable Office Work Front Desk Data Management Telephone Handling Convincing Power Written Communication
Looking for jobs in healthcare industry in India? We are hiring a Front Office and Billing Executive to manage front desk operations and billing processes efficiently. If you have strong communication, organizational skills, and a passion for administrative excellence, this is the perfect opportunity for you!Key Responsibilities: Front Office ManagementHandle incoming and outgoing mail and packagesMaintain a professional and organized front office environmentAssist with scheduling appointments and meetingsGreet and assist patients, visitors, and clients professionally Billing & Administrative TasksProcess medical billing, payments, and insurance claimsCoordinate with various departments and stakeholders for seamless operationsPerform basic administrative tasks, including data entry and document filingEnsure accurate patient record-keeping and billing compliance Customer Service & SecurityResolve customer inquiries and direct them to the appropriate partiesMaintain security by following procedures and monitoring logbookProvide excellent communication and interpersonal support to patients and staffSkills & Qualifications: Good multitasking, time management, and organizational skills Proficiency in hospital billing software and front desk operations Ability to work in a fast-paced healthcare environmentWhy Join Us?This is a great opportunity to build your career in the healthcare sector! Whether you're looking for medical job vacancies, office assistant jobs, or healthcare jobs hiring, this role offers stability, growth, and a chance to be part of the best healthcare jobs.Apply now and take your first step into a rewarding career!Contact Person: Deepak D (Manager Administration)Contact No.: 8806315830
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Service Desk Associate

Mindcom Technologies India Pvt. Ltd.

  • 1 - 3 yrs
  • 2.8 Lac/Yr
  • Mumbai
Network Troubleshooting Service & Application Engineer Incident Analyst OEM IT Security
ServiceDesk L1 & L2: Accept incidents/requests. Log incident/request tickets in IT service desk tool. Tickets to be recorded with correct category, severity, description, and workplace user information as per the predefined matrix. Assign incidents/requests to the appropriate technical resolver group and categorize them into the appropriate severity or priority group. Route incidents to vendors for issues pertaining to DC, Network, security, and application support services. End-user workplace tickets to be managed by Customer's end-user support vendor. Follow up with Customer's technical team for incident/request status and manage notifications, including necessary escalations. Escalate tickets that have breached service levels. Log calls with Customers vendors and coordinate for hardware, firmware, and OEM-related calls for assets listed in Service Baselines (pertaining to DC/DR, network, security, and application support services scope). Vendor coordination, handling functional escalation from helpdesk executives. Remote support to Customers end-users by remote device management.
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Trainee Technical Service Desk Engineer

Evision Technoserve Private Limited

Information Technology Engineer Information Technology Analyst System Analysis System Security Linux System Engineer System Engineer System Engineer L2 System Maintenance Engineer IT System Engineer Cisco Certified Network Associate Ccna AWS Cloud En
Hiring Fresher IT Support Engineer/ Hardware/ Network Engineer/ Networking/ Fresher!!!5 Days working, Flexible timing, Paid Sick Leaves, Leave encashment, Yearly Appraisal!!!Designation IT Support Engineer/ Hardware/ Network Engineer/ Networking/ FresherJob Location Kolkata, Mumbai, Bangalore, Hyderabad, PuneExperience FresherIT Support Engineer Roles and Responsibilities Installation and configuration of WAN, LAN Take care of Computer, Laptop, Networking Hardware and Software To identify, reproduce & resolve Networking problems of internal users Knowledge of web hosting Install, maintain and troubleshoot network equipment Maintain network routing Fix any hardware or software issues. Installation of Software, printers, outlook, web browsers. Perform regular maintenance checks. Keeping a record of all IT equipment.IT Support Engineer Desired Candidate Profile knowledge of routers, LANs, switches Troubleshooting and other related IT work. The Candidate should be dynamic and ready to accept the responsibility for the field maintenance and installationNote: BE-B-Tech, BCA, Bsc, BBA, B.Com, Diploma.Job Types: Full-time, PermanentSalary Offered: 2.4 LPA to 3.5 LPA
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  • 3 - 6 yrs
  • 2.0 Lac/Yr
  • 121961
Sales Coordinator Service Desk Executive
Need to Handle Showroom Clients, Making Quotations, Service Complaints need to arrange Technicians & Answer about Machines Complaints to Clients. Arrange Spare Parts from distributors, Can send emails, Advance Excel.
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  • 1 - 2 yrs
  • 1.5 Lac/Yr
  • Bandra West Mumbai
Service Desk Customer Care Customer Service Troubleshooting Skills International Call Center
The purpose of the Customer Service Executive role atRight Properties is to provide exemplary service to clients,addressing their inquiries and concerns withprofessionalism and efficiency. This includes ensuringclear communication, facilitating property visits, andupholding the company's commitment to customersatisfaction.Context:In a fast-paced real estate environment, where transactions canbe complex and emotions run high, exceptional customer serviceis a key differentiator for Right Properties. The Customer ServiceExecutive plays a crucial role in maintaining positive clientexperiences and reinforcing the company's reputation forreliability and integrity.
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Service Desk Coordinator (female Candidates Preferred)

Network Techlab India Private Limited

  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Andheri East Mumbai
Internal Communication Service Desk Executive Call Coordinator Service Desk Coordinator
Hiring for 1 Service Desk Coordinator Job in Andheri East, for Freshers,Required Educational Qualification is : Other Bachelor Degree with Good knowledge in Internal Communication,Service Desk Executive,Call Coordinator,Service Desk Coordinator etc.
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  • 1 - 3 yrs
  • 1.8 Lac/Yr
  • Andheri Mumbai
Service Desk Customer Service Representative
Job Title: Customer Service AgentJob Summary: We are seeking a proactive and dynamic Customer Service Agent to join our team. The ideal candidate will be responsible for handling various customer service duties, including making outbound calls to new customers to schedule appointments for sales representatives, following up on outstanding payments, processing orders, and providing administrative support to the manager. The Customer Service Agent plays a crucial role in ensuring exceptional customer service and contributing to the overall success of the company.Responsibilities:1. Appointment Scheduling: Initiate outbound calls to new customers to schedule appointments for sales representatives. Coordinate with the sales team to ensure timely and accurate scheduling of appointments. Maintain a detailed record of appointments and update the calendar accordingly.2. Payment Follow-Up: Contact customers to follow up on outstanding payments and resolve any payment-related issues. Provide assistance and guidance to customers regarding payment methods and billing inquiries. Collaborate with the finance department to ensure timely payment processing and resolution of payment discrepancies.3. Order Management: Receive and process orders from customers via phone, email, or online platforms. Ensure accuracy of orders and address any customer concerns or modifications. Coordinate with the warehouse or relevant departments to facilitate order fulfillment and delivery.4. Customer Support: Serve as the primary point of contact for customer inquiries, complaints, and requests. Provide exceptional customer service by addressing customer concerns promptly and professionally. Resolve customer issues or escalate them to the appropriate department for further assistance.5. Administrative Support: Assist the manager with various administrative tasks, including data entry, filing, and document preparation. Maintain organized records and documentation rela
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IT Support Executive

Ace Skills Edutech

  • 1 - 3 yrs
  • 7.0 Lac/Yr
  • Mumbai
Hardware Networking IT Helpdesk IT Service Desk IT Infrastructure Support LAN Support Walk in
IT Support Housing Finance MumbaiJob Responsibility:Collaborate with the procurement team to acquire IT assetsMaintain in place IT asset tracking system to monitor the location, status, and lifecycle of all assetsMaintain relationships with IT vendors, negotiate contracts, and stay informed about new technologies and industry trends.Installing & configuration of network serversCoordinate the deployment of IT assets to end-usersConduct regular audits to verify the accuracy of asset recordsShould be responsible for implementing, configuration & Troubleshooting of networks & devices supplied by the companyKey Skills: Key Skills:Ability to work independently and as part of the team and strong communication skillsExcellent problem-solving and troubleshooting skillsHighly motivated, self-sufficient and ability to learn quicklyMandatory:Proven experience in IT asset management, networking role.proficient in networking and infrastructureIndustry: OpenGender: OpenExperience: 1-3 Years of experienceJob Location: Andheri, Mumbai (Head Office)Working Days: 6 daysQualification: B.Tech/B.E. in Any SpecializationNotice Period: Immediate to 30 days onlyRelocation candidates: NO
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Opening For IT Support Executive

Creative Consultant & Contractor

IT Helpdesk IT Service Desk SQL Database Administrator Backup Management MS Office Package Walk in
We have job opportunity for the post of IT Customer Support executive at Mumbai, Nagpur, N Gandhidham, candidate who are fresher or experienced both accepted, company will give training for fresher n salary also will give ,
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Customer Service Representative Billing Front Office Administrator Front Desk Representative Airport Executive
He/She has to give support to the customerBilling knowledgeFood counter handlingGround floor handlingEnglish communication.
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IT Support Executive

Algoiq Software Solutions Pvt Ltd

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Virar West Mumbai
Desktop Support IT Helpdesk IT Service Desk IT Software Service
1. Installation of EXE & Web-Based Software at Client PC/ Server Machine.2. Troubleshooting for Software Related issues.3. Attend support calls and resolve issues that arrived at the client's side.4. Create a ticket for each and every problem and get it resolved as soon as possible.5. Co-ordinate with the IT member for new implementation and close support tickets.
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IT Support Executive

Lead India Private lltd

Hardware Networking Desktop Support IT Helpdesk IT Service Desk IT Infrastructure Support LAN Support IT Support Work From Home Walk in
Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
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IT Helpdesk Executive

Hirehut Technologies

IT Helpdesk Technical Helpdesk IT Service Desk IT Support LAN WAN-Wide Area Network Installation Technician Work From Home Walk in
Job briefWe are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the companys reputation and business. Primary responsibilities Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone. Write training manuals. Train computer users. Maintain daily performance of computer systems. Respond to email messages for customers seeking help. Ask questions to determine nature of problem. Walk customer through problem-solving process. Install, modify, and repair computer hardware and software. Clean up computers. Run diagnostic programs to resolve problems. Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Install, configure, and upgrade PC software. Follow up with customers to ensure issue has been resolved. Gain feedback from customers about computer usage. Run reports to determine malfunctions that continue to occur. Keep inventory of all equipment, software, and license users. Monitor and respond quickly to incoming requests relate to IT issues.Requirements Proven experience as a help desk technician or other customer support role Tech savvy with working knowledge of office automation products, databases and remote control Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and resolve basic technical issues Proficiency in English
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Desktop Support Executive

Procain Consulting & Services Pvt. Ltd.

  • 0 - 6 yrs
  • 2.3 Lac/Yr
  • Mumbai
Networking Server Support Desktop Support Service Desk Windows Technical Support Desktop Engineering Desktop Administration Hardware Engineering Work From Home
Job SummaryConfiguring and Troubleshooting Windows 7 & 10, offer Remote-Assistance to Client computers.Knowledge in Installing, Upgrading and Deploying Windows Server 2012 and Services.Troubleshooting experience in Desktop and LaptopKnowledge of DHCP, DNS, TCP/IP FileKnowledge in troubleshooting network connectivity, Network printers and User access issues.Excellent ability to handle significant workload with experience in managing multiple projects.Experience in Outlook configuration and troubleshooting issuesExperience in printer installation and configurationMaintaining and configuring of printers via Lan & Server ,Troubleshooting printer issues.Maintaining and Accessing Remote User system and Troubleshootingexcellent communication skills are mandatoryResponsibilities and DutiesDesktop SupportDesktop EngineeringTroubleshootingMinimum 7 months of exp is mandatoryOral and Written Communication skills must be very goodimmediate joiner is preferableInterested candidate can directly call: Soma Saha, Assistant Manager (HR),whatsapp: any timeOther benefits:PFGratuityHealth & accidental insurance5 working daysPaid sick timePaid time offPermanent & fulltime role
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IT Support Executive

Lead India Private lltd

Hardware Networking Desktop Support IT Helpdesk IT Service Desk IT Infrastructure Support LAN Support Work From Home Walk in
Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
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IT Support Executive

Lead India Private lltd

Hardware Networking Desktop Support IT Helpdesk IT Service Desk IT Infrastructure Support LAN Support Work From Home Walk in
Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
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