Desktop Support Engineer

  • icon job experience 2 - 6 Years
  • icon job opening 10 Openings
  • icon salary Rs.2.0 - 2.75 Lakh/Yr
  • icon job location Mumbai

Key Skills

Hardware Networking Computer Hardware Desktop Support Service Desk

Job Description

Address user tickets regarding hardware, software and networking

Walk customers through installing applications and computer peripherals

Ask targeted questions to diagnose problems

Guide users with simple, step-by-step instructions

Conduct remote troubleshooting

Test alternative pathways until you resolve an issue

Customize desktop applications to meet user needs

Record technical issues and solutions in logs

Direct unresolved issues to the next level of support personnel

Follow up with clients to ensure their systems are functional

Report customer feedback and potential product requests

Help create technical documentation and manuals

Experience : 2 - 6 Years

No. of Openings : 10

Education : Any Bachelor Degree

Role : Desktop Support Engineer

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India

About RTEX HR Services Private Limited

RTEX HR Services Private Limited is a growing name in the placement sector of India, offering a range of services to the clients in the region. Our company is based in Chandigarh, India and we have been operating as a placement service provider since 2016. Operating under the commendable guidance of Mr. Abhishek Mishra, we have been catering to corporates and candidates throughout Chandigarh. As a company, we aspire to become a preferred talent acquisition partner of our clients. We are specialize in Employment Agency, HR Services, Career Counseling and Business Training.


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