1.Demonstrating products: Showcasing how a product works, its features, and capabilities 2.Interacting with customers: Answering questions, providing samples, and building rapport 3.Setting up displays: Setting up stalls, booths, or promotional stands 4.Preparing sales reports: Recording sales and preparing reports for managers 5.Learning about products: Learning about a product's best features and staying up to date on product developments 6.Working with supervisors: Meeting with supervisors to understand sales goals and marketing strategies 7.Attending training events: Learning new sales strategies and staying up to date on product developments 8.Representing the company: Representing the company in-store and at industry events 9.Following up on purchases: Following up on purchases, suggesting purchase options, and inviting customers to events 10.Maintaining customer databases: Maintaining customer databases and providing feedback on customer preferences
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Sales representatives are the principal point of contact between a business and its customers. Sales reps ensure current customers have the right products and services, identify new markets and customer leads, and pitch prospective customers. In many ways the face of the company, sales representatives may do everything from answering phones to monitoring the competition, all while maintaining good customer relations and pursuing new sales opportunities.