Sales Coordinator Job Vacancies in Mumbai Harbour

All types of job available Any can apply Salary 25000 to 35000Mumbai Pune Gujarat Jobs available In tele performance

BPO Voice process Inbound Outbound Banking proessEmail Chat Process

Position Business Associate Location All Mumbai Experience 1- 3 yrsCTC 20k -30k (inhand)Qualification Graduate Languages: Marathi, Hindi, English.Bike and Bike license mandatory Working days :- 5 daysTimings 10 to 7 Roles and Responsibilities: Reach out to the target number of clients in the assigned sectors on a daily basis Detail out Porters offerings to the clients and understand their requirements Identify new requirements to be converted into products depending on client feedback Make prospecting lists using industry understanding and online sources Actively track conversion to make sales process improvements Make cold calls and follow-up calls to leads/prospects to assist in the conversion Build short-term relationships with prospects to improve chances of setting up meetings Highlight any trends and concerns to senior management Perform market studies for new zones depending on business potential and other parameters. Perform New Projects and Central Activities with Minimal supervision and core competency.

skills Required:Outstanding communication & listening skills.Excellent customer service skills.The integrity to respect private and confidential information.The capacity to work well in a high pressure work environment.Attention to detail.A professional phone manner.Good computer and maths skills.Experience in customer support/ Customer Service will be added advantageResponsibility:Maintaining Good relationships with Channel Partners .Visiting the Channel Partners on a frequent basis for business.Ensuring customer queries are answered to their satisfaction.Using computerized systems to access the details of customers.Helping customer to complete process.Handling customer complaints or handing them over to a supervisor.

Recruit team and manag team this company as broking related

General Description of the JobThe job involves 1. Providing quality and efficient customer service to customers through daily management of a team of upto 30 employees to include hiring, motivating, recognizing and rewarding, coaching, training and problem solving 2. Assist Team Manager with development, process improvement, analysis and implementation of efficiency or quality initiatives3. Monitor resource utilization & performanceRole & Responsibilities 1. Supervising the performance and providing daily direction to a team of Team Coaches and CSRs to deliver to Organization goals of Service standards and Productivity standards 2. Provide statistical and performance feedback and coaching on a regular basis to each team member. Write and administer performance reviews for skill improvement. 3. Achieve stretched targets and be able to take decisions and manage complex/ difficult conflict situations with either customers or employees4. Assisting Team Manager with process improvement initiatives by coordinating with either other teams in the Company or within Customer Support for system efficiency enhancement projects, implementation on the floor of engagement programs, reward and recognition programs and staffing , training and scheduling issues 5. Effectively manage customer escalations 6. Ensure complete participation and contribution in organization/process level initiatives (e.g. FTR Enhancement, Absenteeism & Attrition control) that may be implemented from time to time to improve quality and efficiency7. Be available for employees that experience work and / or personal problems providing appropriate coaching, counseling, direction and resolutionEducation Requirements/ Skills Any Graduate / MBA Total experience 8+ Minimum 1-3 years of experience as a Team Leader in a domestic/international BPO Strong interpersonal, problem solving, negotiating and verbal & written communication skills Strong computer knowledge and tech

Responsibilities of candidates include: Doing cold calling Identifying sales opportunities Closing business deals Negotiating Following up with customers Meeting , Visiting