Relationship Executive Job Vacancies in Sector 2

As a Customer Care Executive, you will be the frontline representative engaging with customers to ensure their needs are met effectively and efficiently.**Key Responsibilities:**- **Customer Interaction:** Communicate with customers through phone, email, or chat to address inquiries and resolve issues.- **Problem Resolution:** Identify customer problems and provide timely solutions or escalate them to the appropriate department when necessary.- **Product Knowledge:** Maintain a deep understanding of the companys products and services to assist customers accurately.- **Feedback Collection:** Gather customer feedback and suggestions to help improve services and enhance customer satisfaction.- **Record Keeping:** Document customer interactions and transactions in the companys system for future reference and analysis.- **Collaboration:** Work with team members and other departments to ensure a seamless customer experience.**Required Skills and Expectations:**- Excellent communication skills, both verbal and written, to interact effectively with customers and team members.- Strong problem-solving abilities to handle customer inquiries and resolve issues efficiently.- Attention to detail to accurately record customer information and feedback.- A positive attitude and a strong sense of empathy to understand customer needs and provide personalized service.- Basic computer skills, including familiarity with software applications and customer management systems.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- A willingness to learn and adapt to new challenges, especially for freshers looking to build their careers in customer service.

Key Responsibilities: To generate leads from given database & Identify decision makers withintargeted leads and initiate the sales process. To penetrate all targeted accounts and originate sales opportunities for thecompany's products and services. To set up and deliver sales presentations, product/service demonstrations ondaily basis. To ensure systematic follow-up with the client organizations to take the sales pitchto time-bound closure. To ensure that all payments are collected as per the company's payment terms

Company Ebixcash Global Services Pvt. Ltd. Industry BPO Profile Telesales Executive Process Axis Bank Location Noida , Sector 128 ( 3rd floor, Tower 3, Axis house , Sector 128, Noida ) Qualification Graduate/ Postgraduate (Except B.tech ) Salary 16k CTC 21K CTC Experience Fresher & Experience both can apply Shift 9 hours ( 09 :30am 06:30pm ) Working 5.5 Days / Sunday fixed off / 2nd and 4th Saturday off An EbixCash Global Services job description typically involves providing customer support and handling inquiries across various channels like phone, email, and chat, often focusing on managing customer journeys within the company's digital payment and travel services, with roles ranging from basic customer service representatives to specialized positions like technical support or collections agents, depending on the specific department and client needs; essentially, it's a BPO (Business Process Outsourcing) role centered around delivering excellent customer experience through efficient query resolution and account management within the EbixCash ecosystem. Key aspects of an EbixCash Global Services job might include: Customer interaction:Responding to customer queries regarding payments, travel bookings, account details, and resolving issues through phone calls, emails, and live chat. Transaction processing:Handling payment transactions, verifying details, and ensuring accurate processing of customer requests. Account management:Managing customer accounts, updating information, and assisting with account related issues. Sales support:Promoting additional services or products to customers based on their needs. Skills :- 1. Excellent communication skills in English (both verbal and written)2. Should have a knowledge of Banking Products and Sales Strategies Strong problem-solving abilities3.Ability to work under pressure and meet deadlines4.Familiarity with computer systems and CRM tools5. Ability

CRE Job Description:- Were looking for Relationship Executive to join our team and help us build strong relationships with our clients. 1) Client Handling: Interacting with clients face to face and over phone calls. Handling meeting of the clients coming to our office for shoots. Explaining clients about our services in details. Resolving clients issues.2) Client Servicing: Maintaining Proper formal relationship with clients and looking into timely delivery of the services to the clients. Looking into shoot line-ups for the clients who are already registered with us.3) Data Entry - Maintaining Proper data of the clients.4) Calling - New Calls to clients on hot leads provided by company. Follow-up calls. Shoot line-up calls.5) Reports Submitting Daily, Weekly & Monthly reports on time.6) Additional work might be given as and when required.

This is a full-time & Work from home for a Business Development Executive located in Noida . The Business Development Executive will be responsible for new business development, business communication, and account management. The Business Development Executive will also be responsible for building and maintaining relationships with potential clients, engaging with them to understand their needs and requirements, providing them with solutions, and closing deals to achieve sales targets.