Relationship Executive Job Vacancies in Kottayam

As a Customer Relationship Executive, you will play a vital role in managing client relationships and ensuring customer satisfaction. Your primary responsibility is to serve as a point of contact for customers, addressing their needs and building trust.**Key Responsibilities:**- **Customer Support:** Provide timely assistance to customers through phone, email, or chat to resolve queries and issues, ensuring a positive experience.- **Relationship Building:** Develop strong relationships with customers to enhance loyalty and encourage repeat business by understanding their preferences and needs.- **Feedback Collection:** Gather customer feedback on products and services, which will help the company improve offerings and address any concerns.- **Account Management:** Monitor customer accounts to ensure they receive necessary support, track their usage, and inform them about new features or services.- **Issue Resolution:** Work collaboratively with other team members to resolve customer complaints and issues, ensuring that solutions meet customer expectations.**Required Skills and Expectations:**- Strong communication skills are essential to engage effectively with customers and convey information clearly.- Ability to demonstrate empathy and patience, especially when dealing with challenging customers or sensitive issues.- Proficiency in using computers and basic software applications as you will manage customer interactions digitally.- A team-oriented attitude is necessary, as you will work with colleagues to provide the best service possible.- A positive attitude and willingness to learn are crucial for personal growth and adapting to the dynamic work environment.

Job Title: Customer Relation ExecutiveCompany: Melker FinanceLocation: [Kerala]Job Type: Full-TimeDepartment: Customer Relations / Sales SupportReports to: Customer Relations Manager / Branch ManagerAbout Melker Finance:Melker Finance is a dynamic financial services company committed to delivering transparent, fast, and accessible financial solutions. We specialize in personal loans, vehicle loans, and business financing, focused on building long-term trust with our customers through excellent service and ethical practices.Job Summary:As a Customer Relation Executive at Melker Finance, you will be the face of the company, responsible for engaging with customers, understanding their financial needs, and offering the most suitable financial products. You will ensure customer satisfaction, manage queries, and assist in building strong, lasting relationships with clients.Key Responsibilities:Greet and assist walk-in and telephone customers with professionalism and empathy.Understand customer needs and recommend suitable loan products or financial solutions.Provide clear information on loan terms, documentation, interest rates, repayment schedules, and eligibility.Follow up with existing clients for document collection, EMI reminders, and renewals.Resolve customer queries, complaints, or issues promptly and escalate complex cases to the appropriate department.Maintain accurate and up-to-date customer records in CRM and other internal systems.Assist in customer feedback collection and suggest improvements to enhance customer satisfaction.Coordinate with internal teams (sales, credit, collection, legal) for a smooth customer experience.Uphold confidentiality and comply with financial regulations and company policies.Qualifications:Bachelor's degree in Business Administration, Finance, or a related field (preferred).13 years of experience in customer service, financial services, or sales (freshers may also apply).Excellent communication and interpersonal skills.Basic knowledge of financial products and services.Proficiency in MS Office and CRM tools.Strong problem-solving skills and customer-oriented mindset.Ability to work under pressure and manage multiple tasks.What We Offer:Competitive salary and incentive structureOn-the-job training and professional developmentFriendly and supportive team cultureOpportunities for growth within the organizationPerformance-based rewards and recognition

Generate new customer leads through various channelsProactively identify sales prospects and conduct business development activities in the geography assignedFollow up on new leads and referrals to generate businessNeed LI exp / Bfsi sales/ card sales/ loan sales/ banking sales/ cross saleswhatsapp cv @7736035911

Dear All,We are hiring for the leading life insurance company. Channel - BancaJob Responsibility-Responsible for managing a key relationship of a very reputed and demanding Bank.Responsible for managing overall business for assigned area (4-5 branches) which involves business development, sales, relationship management, operational and training support, identifying new business opportunities and meeting overall target assigned on new business.Responsible to establish productive, professional relationship with key personnel of assigned business vertical.Requirements- Min 6months exp in bfsi sales is mandatory.Qualification- Min GraduationAge - 22 to 35yrsCTC - up to 3LPA plus good incentives and other benefitsLocations: Aluva, VytillaInterested one's please share your resume on 9759214470 or else mail on skywingsadvisors38@gmail.comRegardsAnjali

Hiring for 10 customer relationship executive Jobs in Kochi/Cochin,Kottayam,Thrissur,Trivandrum/Thiruvananthapuram, with minimum 1 Year Experience,Required Educational Qualification is : Other Bachelor Degree with Good knowledge in CRM etc.

Description Responsible for business target achievement through sale of life insurance products to customers of partner branched Responsible for branch activation & lead generator (LG) activation through regular engagement with partner branch staff. Conduct regular sales activities within branch and catchment areas to generate leads from territory. Maintain discipline & rigor of daily sales activities DSR & LMS input. Ensure adherence to end to end business process with in the specified timelines. Adhering to regulatory requirements & monitoring quality of business. Ensure timely resolution of queries and complaints, and controlling the instances of adverse customer experience.Skill & Knowledge required Should be presentable with good communication skills. Should be good at relationship building/management. Should have excellent communication, inter personal and managerial skills. Should have understanding of Insurance and related financial market products. Local navigation skills of Present city. Ability to work effectively in highly demanding and competitive environment.

As a Business Development Executive you are responsible for identifying new business opportunities, building and maintaining client relationships, and driving revenue growth. Duties may include market research, creating business strategies, negotiating contracts, and collaborating with cross-functional teams to achieve organizational goals. Strong communication, sales, and analytical skills are essential for success in this role.

Job Role: Relationship ManagerWork type : Work from Home ( voice process )Working Hours : Flexible working hoursLanguages : MalayalamRequirements: Smartphone, Internet connectionOFFICE ADDRESSffreedom app, Brigade Software Park, Banashankari 2nd stage, Bangalore, Karnataka,570070

[1:44 pm, 24/09/2022] Arun Aliyan: Looking for Malayalam candidates only.Responsibilities of candidates include: Guiding and helping our customers to use our application and services Generating sales leads that develop into new customers Identifying and assessing customers needs to achieve satisfaction[1:44 pm, 24/09/2022] Arun Aliyan: Features and benefits:Daily Incentives + Special Incentives,No sales target,Permanent Work from home,Flexible work hours.Selection Process: Telephonic Interview. One week of training will be provided for selected candidates and there will be 10 assessments (includes 7 theory and 3 practicals) Candidates who successfully complete training and 10 assessment will be appointed as Certified Relationship Managers

Business Development. Generate leads and close sales for Solar plants for commercial and residential customers to meet given monthly sales target. Lead Generation, Lead Qualification, Lead conversion to Deal, Deal conversion to Sale closure. Good communication skill and technical knowledge of Solar products are essential. Must have driving license and two wheeler. Ability to to learn and understand new technologies a must.

1. Build contacts with potential clients to create new business opportunities2. Keep prospective client database updated3. Make cold calls for new business leads4. Support in writing new business proposals5. Maintain knowledge of all product and service offerings of the company6. Arrange meetings for senior management with prospective clients7. Follow company guidelines and procedures for the acquisition of customers.

Life insurance sales through assigned Bank Branches.Coordinating between Bank and company from Lead generation to policy conversion.Follow up with Operations of Banks.To build mutually beneficial relationships with Bank and help in acquisition of clients.Customer Requirement Gathering and Analysis for better product pitching.Handling Objections and grievances and providing them with timely solutions.Guiding / mentoring new team members with required deliverable and company values.Required Skills:Need Freshers /Experienced on Urgent basis !1. Sound knowledge about Life Insurance Sales.2.Good Communication and Interpersonal Skills3.Interest in banking sales / field sales4.Excellent communication skills.5.Should be sales driven.6.High level of energy.

Life insurance sales through assigned Bank Branches.Coordinating between Bank and company from Lead generation to policy conversion.Follow up with Operations of Banks.To build mutually beneficial relationships with Bank and help in acquisition of clients.Customer Requirement Gathering and Analysis for better product pitching.Handling Objections and grievances and providing them with timely solutions.Guiding / mentoring new team members with required deliverable and company values.Required Skills:Excellent communication skills.Should be sales driven.High level of energy.Target Achievement Drive sales and achieve targets through the bank branches Sales Support Support the Customer Relationship Officer in the branch for his/ her sales effort, in terms of generating benefit illustrations, accompanying on client calls Relationship Management Bank is the key customer of the Business Development Manager, and he/she must engage an open and trusting relationship with the Branch Managers/officers/staff Engage the employees of the bank branches in regular discussions to transfer knowledge about insurance. Ensure that all service Lead Generation

Responsible for preparing and maintaining insurance policy records. Also handled the tasks of checking premium records on a regular basis Assisted Insurance sales team in achieving monthly sales target. Provided support to insurance sales financial department and handled additional duties and responsibilities as requiredLife insurance sales through assigned Bank Branches.Coordinating between Bank and company from Lead generation to policy conversion.Follow up with Operations of Banks.To build mutually beneficial relationships with Bank and help in acquisition of clients.Customer Requirement Gathering and Analysis for better product pitching.Handling Objections and grievances and providing them with timely solutions.Guiding / mentoring new team members with required deliverable and company values.Required Skills:Excellent communication skills.Should be sales driven.High level of energy.

We are looking for a motivated and enthusiastic Customer Relationship Executive to join our team in Kottayam. This position is ideal for freshers passionate about building strong customer relationships and providing excellent service.**Key Responsibilities:**- **Customer Interaction:** Engage with customers in person or over the phone to understand their needs and respond to their inquiries, ensuring they feel valued and understood.- **Issue Resolution:** Address customer complaints or concerns promptly and effectively, working to resolve issues to enhance customer satisfaction and loyalty.- **Feedback Collection:** Actively seek feedback from customers regarding their experiences, which helps improve services and understand client needs.- **Data Management:** Maintain accurate and up-to-date customer records in the database, ensuring all information is organized and easy to access.- **Product Knowledge:** Stay informed about the companys products and services to provide accurate information and support to customers.**Required Skills and Expectations:**- Strong communication skills are essential for articulating information clearly and effectively to customers.- A friendly and approachable demeanor is necessary to make customers feel comfortable and important.- Basic computer skills are required for managing customer data and communication.- A problem-solving mindset will help in addressing customer concerns efficiently.- A positive attitude and a strong willingness to learn are crucial, especially for freshers entering the workforce.We encourage aspiring professionals to apply and take the first step in their career in customer relationship management.