Relationship Executive Job Vacancies in Firozabad

Sales and Support Executive Reports To: The Sales and Support Executive will report to Subject Matter Expert. Job Overview: As a Sales and Support Executive at Dirghayu Research Work, you will drive business growth by converting leads into clients and ensuring exceptional customer support. Success in this role means meeting or exceeding sales targets, building strong client relationships, and maintaining high client satisfaction. Your contributions will directly impact the companys reputation and revenue, positioning Dirghayu as a trusted leader in research solutions. This role is integral to expanding our client base and delivering value to students, researchers, and professionals worldwide. Responsibilities and Duties: Make outbound calls to prospective leads and follow up regularly to convert them into sales. Explain the company's services, including research papers, review articles, theses, and dissertations, in a clear and professional manner. Address client inquiries promptly and provide accurate information to ensure a seamless customer experience. Maintain and update the CRM system with lead information, sales progress, and client interactions. Collaborate with team members to achieve individual and company-wide sales targets. Identify client needs and suggest appropriate services to enhance customer satisfaction and drive sales. Resolve client concerns or escalate issues to the appropriate department for swift resolution. Prepare and share periodic sales reports with management to track performance and identify areas for improvement. Stay updated on the company's services and industry trends to effectively address client questions and objections. Participate in team meetings and training sessions to improve product knowledge and sales techniques. Qualifications: Bachelors degree in any field (preferably in business, marketing, or a related discipline). Proven experience in sales, customer service, or a similar role (minimum 1 year preferred). Strong communication and interpersonal skills, with the ability to engage clients professionally over the phone. Proficiency in CRM software and basic computer applications, including MS Office. Excellent organizational and time management skills to handle multiple leads and tasks efficiently. Self-motivated, goal-oriented, and able to work independently with minimal supervision. Fluent in English and Hindi (additional languages are a plus). A friendly, approachable, and confident demeanor with a focus on customer satisfaction. Willingness to learn and adapt to the companys services and processes. No specific physical requirements, but the ability to sit and work at a desk for extended periods is necessary.

Industry - Banking SectorBank Name - ICICI BankProfile - Senior Relationship OfficerQualification -Minimum Graduate with Good Communication Skill.Salary - 22000/- to 30000/- + incentiveAge Below - 29 Years OldGender - Male & Female Can ApplyLocation - Aligarh, Agra, FirozabadDuties & Responsibilities---YES BANK is a 'Full Service Commercial 'Bank' providing a complete range of products, services and technology driven digital offerings, catering to Retail, MSME as well as corporate clients.COMPENSATION POLICY INTRODUCTION & OBJECTIVE: At YES BANK, we are committed to our mission of building the World's Best Quality Bank in India, by providing our customers with an unparalleled Customer experience. Service quality is of paramount importance to us.Note - Charges Apply Only Interested Candidate Apply

As a Customer Relationship Executive, you will play a key role in maintaining and nurturing relationships with our customers. Your primary focus will be to ensure customer satisfaction and enhance their experience.**Key Responsibilities:**- **Customer Interaction:** Engage with customers through various channels to understand their needs and assist them with inquiries, ensuring prompt and effective responses.- **Problem Resolution:** Address customer complaints and issues swiftly, working towards solutions that enhance customer satisfaction while also maintaining company standards.- **Feedback Collection:** Gather and analyze customer feedback to provide insights and suggestions for service improvements, helping to shape better customer experiences.- **Data Management:** Maintain accurate records of customer interactions and transactions in our database, ensuring information is up-to-date and accessible for future reference.- **Coordination with Teams:** Collaborate with internal departments to streamline processes and resolve customer issues quickly, ensuring a smooth operational flow.**Required Skills and Expectations:**You should possess excellent communication skills, both written and verbal, to interact effectively with customers. A problem-solving mindset is essential to quickly address and resolve issues. Strong organizational skills will help you manage multiple customer requests efficiently. A team-oriented attitude is important as you will work closely with colleagues across various functions. Additionally, a basic understanding of customer relationship management (CRM) systems is preferred. A pleasant demeanor and patience will facilitate positive interactions, enhancing overall customer satisfaction. Experience in customer service is a plus but not mandatory, making this role suitable for recent graduates or individuals looking to start their careers.

According to the new education policy of India, establishing relationships with colleges for providing vocational training and completing vocational training.

1. Liaising with the affiliated bank2. Collecting various documents from bank as per the needs.3. Visiting procured site/properties to keep the check and do the necessary arrangements.4. Coordinating with the existing bank for more business.5. Getting pending bills cleared from the clients.6. Legal paperwork coordination between the bank, court & company.Mandatory - Two wheelerLegal/Law background will be a plus.