Customer Relationship Customer CareOutbound CallingCustomer ServiceCustomer SupportCustomer HandlingCustomer ManagementCustomer Communication
Urgent Hiring - Customer Support Executive (Regional Language Process) Role: Customer Support Executive Location: Teynampet, Chennai Languages Required: Tamil / Malayalam / Telugu / Kannada (Any One Mandatory) Qualification: 12th Pass / Any Graduate
Company Description :The Dollar Business is a software technology brand that is partnered with EXIMAPS to provide globally recognised ML-HI solutions.Role & responsibilitiesSourcing new business opportunities through inbound lead follow-up and outbound calls and emails.Understanding customer needs and requirements and accordingly suggesting the best solution.Close new business by qualifying opportunities and securing onlinedemonstrations/meetings with key decision makers.Attend sales meetings, work closely with the team, and keep current with all product information, pricing, and contract terms.Preferred candidate profile:Inside Sales and Lead Generation skillsStrong Communication and Customer Service skillsSales experience is a plusSales Presentation skills is a plusAbility to work in a fast-paced environment and meet sales targetsBachelor's degree in Business Administration, Marketing, or related fieldQualification: Any GraduationShift : Day shift (9:30 am to 6:30 PM) ( Mon-sat)The Dollar Business, Vimbri Media Pvt. Ltd. Level 4, JVL Plaza, 625/501,Anna Salai (Mount Road), Satya Murthy Nagar, Teynampet, Chennai, Tamil Nadu - 600035. (Landmark - Near Metro Station & Bus Stop)Perks and benefitsPF, ESIC and Insurance policiesAttractive incentives best in the industryMobile allowance and etc.
1. Answering phones and explaining the product and services offered by the company.2. Contacting existing customers as well as prospective customers using scripts.3. Obtaining customer information and other relevant data.4. Asking questions to the customer and understanding their specifications.5. Resolving queries and issues related to the