Outbound Calling Fresher Jobs in South Kolkata

We are looking for a Call Center Executive to join our team in Kolkata South. In this role, you will play a vital part in providing excellent customer service and support. You will be responsible for handling inbound and outbound calls, assisting customers with their inquiries, and ensuring their satisfaction.**Key Responsibilities:**- **Answer Incoming Calls:** Respond to customer inquiries promptly and professionally, ensuring they receive the information they need.- **Resolve Customer Issues:** Address customer complaints and concerns effectively, aiming for quick resolutions that satisfy the customer.- **Maintain Records:** Keep accurate records of customer interactions and transactions for future reference and analysis.- **Follow Up:** Reach out to customers as needed to follow up on issues, ensuring that they are happy with the solutions provided.- **Provide Product Information:** Share details about products and services, helping customers make informed decisions.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers and team members.- **Problem-Solving Skills:** Ability to think quickly and provide effective solutions to customer issues.- **Basic Computer Knowledge:** Familiarity with computer software and systems for logging calls and accessing customer information.- **Team Player:** Willingness to collaborate with colleagues to enhance the customer experience and achieve team goals.- **Adaptability:** Openness to learn and adapt to new processes and technologies in a fast-paced environment. This is a full-time, in-office position suitable for individuals with 0 to 3 years of experience who have completed their 12th grade.

Role Overview:The Customer Relationship Executive will be responsible for maintaining healthy relationships with clients, ensuring smooth service delivery, collecting feedback, and providing consistent support to enhance customer satisfaction and loyalty.Key Responsibilities:Client Communication & Support:Maintain regular communication with clients to understand their needs and concerns.Provide timely and effective solutions to ensure customer satisfaction.Support clients throughout their service journey.Customer Feedback Handling:Collect, document, and share customer feedback with internal teams.Work with relevant departments to resolve issues quickly and efficiently.Service Coordination:Coordinate with operations and other internal teams for smooth service delivery.Maintain accurate records of all client interactions, follow-ups, and updates.Relationship Building:Build strong rapport and trust with clients to increase brand loyalty.Understand customer preferences and recommend suitable services or solutions.Multitasking & Reporting:Manage multiple customer accounts simultaneously.Prepare basic performance and activity reports to share with management when required.Requirements:Strong communication and interpersonal skills.Ability to manage customer concerns with patience and professionalism.Basic skills in documentation and report preparation.Ability to coordinate with multiple teams and multitask effectively.Prior experience in customer service or client-handling roles is preferred.Why Join Us:Competitive salary with incentive opportunities.Friendly and supportive team environment.Opportunity to grow in a well-established beauty and personal care brand.

Hiring: Customer Support Associate (UK Non-Voice)Join our BPO team for a UK non-voice process. Handle customer and take survey training will be provided!Requirements: Good written English, basic computer skills,freshers welcome.Schedule: 6 days/week, Sunday fixed off.Perks: Training, growth, attractive salary + incentives.Location: Work from office only (Behala-Taratala)

We are hiring 30 enthusiastic individuals to join our team as Call Center Representatives. In this role, you will call Airtel prepaid customers to help them with their mobile recharges. Both men and women aged between 20 to 30 years can apply. Please note, we are seeking candidates who are not Bengali and can speak Hindi fluently.Key Responsibilities:Call Airtel prepaid customers to assist with mobile recharges.Explain different recharge plans to customers.Answer any questions customers have about recharges.Keep records of calls and ensure customers are satisfied.Salary & Benefits:Monthly salary up to rs.10,000/-Benefits include Provident Fund (PF) and Employee State Insurance (ESIC).Work Details:Work Hours: 10:00 AM to 7:00 PMLocation: Gariahat, Kolkata.Call : 7596958886Qualifications & Skills:Completed Higher Secondary (HS) or hold a Graduate degree.Must speak Hindi fluently.Basic knowledge of mobile recharge services is a plus.Energetic, polite, and focused on helping customers.If you meet these requirements and are interested in this opportunity, we encourage you to apply.

Position: Telecaller Client Coordination Timing: 10:00 AM to 7:00 PM (Monday to Saturday) Salary: 10,000 + Performance-Based Incentives Bonus: Mobile Recharge Included Company: Fly Fusion Address: 2D, Shib Sakhti Apartment, 167, Rajdanga, Nabapally, Kolkata 700107 Bus Stop: Nabapally Landmark: Near Pink Pose Pet Shop & Clinic Call / WhatsApp: +91 8967484486 Website: www.flyfusion.in www.flyfusion.co.in Key Responsibilities:Follow-up with leads and existing clientsManage phone and WhatsApp communicationShare software demos and updatesMaintain daily records and reports Who Can Apply:Female Candidates PreferredBasic Computer & WhatsApp KnowledgeGood Communication Skills (Hindi/Bengali/English)

Calling, client hadling, voice process

Hiring for International UK Process,Freshers and Experienced candidates can apply,Fixed shift + Fixed salary + Benefits(pf&esi) Training will be provided.

1). Self-motivated candidate.2). Always think positive.3). Creative with good communication.4). Looking good and discipline with punctuality.

Telecalling for banking products

we are looking for Telecaller. Cold calling and office administration work, candidate should have good communication skill.

- We are looking for a Tele Caller/Tele Sales Executive for Software & IT Industry. The candidate must be Smart, Confident & Ready to take Target and work under Pressure. The candidate will be responsible for all aspects of the sale of IT services. The applicant must have prior experience in lead generation campaigns, acquiring new customers through a variety of channels, nurturing leads, and follow-ups.Candidates should have the ability to maintain good relationships with our new and existing customers. Candidate should be responsible for research, track, and update the leads through various channels to achieve sales and revenue.Desired Skills: Fluent in English, Hindi and Bengali Good interpersonal skills Fresher/experience both can apply. Experienced candidates should have experience in telesales of IT services, inbound and outbound. Should be flexible in delivering their work day by day Effective telephone manner Must be ready to take TargetsResponsibilities - Calling the Leads and understanding their requirement Sharing project details with the client, and convincing the client to come for a Site Visit Follow-up with the client, till the Site Visit After the site visit, follow-up with the client and try to close the dealQualification: Any graduate with excellent communication skills in English, Hindi and Bengali.Knowledge in Word, Excel, and PowerPoint will be preferred.Location: Kolkata, India.Salary: Best in Industry + incentives + performance bonus.Experience: 0-3 years