Manager CRM Job Vacancies in Tamil Nadu

We are looking for an experienced Enterprise Sales Manager to drive institutional business growth across colleges, universities, and higher education institutions. The role involves enterprise sales, relationship management, solution presentations, strategic account development, and end-to-end ownership of the sales cycle.Key Responsibilities:Develop new business opportunities and build a strong institutional sales pipelineEngage with college and university decision-makers and conduct product demonstrationsManage the complete sales cycle from prospecting and requirement analysis to negotiation and closureBuild and grow strategic institutional accounts through upselling and cross-sellingLead and mentor sales team members and monitor territory and sales performanceCoordinate with Marketing, Product, Technical, and Delivery teams for successful customer onboardingMaintain CRM records, sales reports, forecasts, and market insightsDrive market expansion through institutional partnerships, events, and industry networking

Job SummaryWe are looking for a CRM Manager to manage client relationships, ensure smooth service delivery, coordinate with internal teams, and maintain high levels of client satisfaction. The candidate will act as the main point of contact for clients and ensure timely completion of projects and business commitments.Key ResponsibilitiesHandle client communications through calls, emails, and meetings.Build and maintain strong relationships with existing clients.Coordinate with internal departments to ensure timely project completion.Track client requirements and provide regular updates.Resolve client concerns and ensure customer satisfaction.Monitor project progress and service quality.Maintain client records and CRM data accurately.Follow up with clients for feedback and future business opportunities.Support business growth through client retention and referrals.Prepare daily, weekly, and monthly client activity reports.Manage and guide the CRM team to achieve departmental goals.Ensure smooth execution of company policies and client commitments.Required SkillsExcellent Communication SkillsClient Relationship ManagementTeam Handling & CoordinationProblem-Solving AbilityTime ManagementCRM Software KnowledgeMS Office & Reporting SkillsCustomer Service OrientationQualificationAny Degree / MBA PreferredExperience in CRM, Customer Support, Client Servicing, or Operations Management

As a Customer Relationship Manager, you will play a crucial role in managing and nurturing relationships with our clients to ensure their satisfaction and loyalty. Your responsibilities will include:- Building Strong Relationships: Develop and maintain positive interactions with customers, understanding their needs and preferences to enhance their experience.- Addressing Customer Queries: Handle customer inquiries and concerns promptly, providing effective solutions to ensure a high level of service and customer satisfaction.- Gathering Customer Feedback: Collect feedback from clients about our products and services to identify areas for improvement and support product development.- Cross-Selling Products and Services: Identify opportunities to introduce customers to additional products or services that may benefit them, contributing to overall sales growth.- Maintaining Customer Records: Keep accurate and updated records of customer interactions and transactions in our database, facilitating efficient communication and follow-ups.To excel in this role, you should have:- Excellent Communication Skills: Strong verbal and written communication abilities are essential for effectively interacting with customers and addressing their needs.- Interpersonal Skills: A friendly and approachable demeanor is important for building rapport with clients and fostering a positive relationship.- Problem-Solving Abilities: Be able to think critically and provide effective solutions to customer issues as they arise.- Basic Computer Proficiency: Familiarity with office software and customer management systems will aid in completing daily tasks efficiently.- Adaptability: Willingness to learn and adapt to changing customer demands and company procedures, ensuring continuous improvement in service delivery.

Job Description App Sales Executive (SEO Promotion) NowFloats TechnologiesAbout NowFloats:NowFloats Technologies is Relaince Groups of Companies provides digital enablement solutions that help businesses grow online through automated websites, SEO-driven content tools, and digital marketing products. We work with SMEs, retailers, and service providers to boost their online visibility and customer reach.Role: App Sales Executive (SEO Promotion)Location: CHENNAIExperience: 03 years (Freshers with strong communication skills are welcome)Employment Type: Full-timeKey Responsibilities:Promote and sell NowFloats digital solutions, including the business app, SEO promotion tools, and online visibility packages.Identify potential small and medium businesses (SMBs) and pitch the value of SEO-based online growth.Conduct product demonstrations and assist customers in understanding how the NowFloats app can improve their digital presence.Manage the entire sales cycle: lead generation pitching closing onboarding.Meet weekly and monthly sales targets.Maintain strong customer relationships and ensure seamless onboarding and service adoption.Collaborate with internal teams to ensure clients receive the right support and training.Required Skills & Qualifications:Strong communication and persuasion skills.Basic understanding of SEO, digital marketing, or willingness to learn.Ability to explain app features and digital solutions in simple, clear language.Target-driven, self-motivated, and comfortable with field or tele-sales (as applicable).Good presentation and customer-handling skills.Smartphone and basic tech proficiency.What We Offer:Attractive salary + performance incentives.Training on SEO, digital marketing, and product sales.Career growth opportunities within NowFloats tech and sales teams.Dynamic, fast-paced work environment.

As a Voice Process Executive in Valasaravakkam, Chennai, you will be responsible for handling inbound and outbound calls to assist customers with inquiries and provide support. You will need to effectively communicate with customers to resolve issues and provide information about products or services.Key responsibilities include answering calls professionally, addressing customer inquiries and resolving complaints, following call scripts when necessary, and maintaining customer satisfaction by providing excellent service. You will also need to accurately document customer interactions and update records in the system.To excel in this role, you should have excellent communication skills, a customer-focused mindset, and the ability to multitask effectively. A graduate degree is required for this position, and previous experience in a customer service or call center role is preferred but not mandatory. Additionally, you should be able to work well in a fast-paced environment, be detail-oriented, and have strong problem-solving skills. Flexibility in working hours may be required for this full-time position.

We are looking for an experienced and result-oriented Showroom Manager to manage daily showroom operations, drive sales performance, and ensure excellent customer experience. The ideal candidate will lead the sales team, maintain operational efficiency, and achieve business targets while upholding company standards.Manage end-to-end showroom operations and ensure smooth daily functioningDrive sales growth by achieving monthly and annual targetsLead, train, and motivate showroom staff to improve productivity and performanceEnsure high standards of customer service and handle customer escalations effectivelyMonitor inventory levels, stock movement, and prevent stock lossMaintain visual merchandising and showroom presentation standardsOversee billing, cash handling, and compliance with SOPsPrepare sales reports, MIS, and performance analysis for managementCoordinate with vendors, service teams, and head officeAnalyze market trends, competitor activity, and customer feedback

CASE MANAGEMENT1.Entering new cases into assignment list2.Maintain & organize physical & digital files for each caseDOCUMENT MANAGEMENTPrepare & submit the property related required documentsObtaining necessary documents from relevant authorities & source including applications for missing documentsEnsure all documents are handled & stored in compliance with company policies & legal requirementsCOMMUNICATION & COORDINATIONCommunicate with external parties, such as property owners,tenants or representatives to obtain necessary documentationProvide regular updates on case progress to property owners or their representative

Hiring for 10 Asst. Sales Manager Jobs in Salem, for Freshers,Required Educational Qualification is : B.B.A, M.C.A with Good knowledge in Communication, CRM, Marketing, Strategic Planning, Solution Sales, Direct Sales, Sales Process, Presentation Skills, Organizational Management, Field Sales, Negotiation Skills, Project Sales, Analytical Skills, New Business Development, Negotiation, Self-motivated, Sales, Communication Skills etc.

About the Role:This role requires a strong understanding of Industrial IoT (IIoT), smart factory solutions, automation, and digital transformation in manufacturing. The ideal candidate will be responsible for new business development, client acquisition, account management, and revenue generation from customers in the South Indian market. (Karnataka, Tamil Nadu, Andhra Pradesh & Telangana).Key Responsibilities:Sales & Business Development Identify and engage potential customers in manufacturing, automotive, oil & gas, energy, and other industrial sectors for IIoT solutions. Develop and execute a territory-specific sales strategy to expand market presence. Generate leads, schedule meetings, and conduct product demos to showcase IIoT solutions. Convert prospects into long-term clients by understanding their pain points and offering Standard/tailored IoT solutions. Meet and exceed sales targets, revenue goals, and market penetration KPIs. Build and maintain strong relationships with key decision-makers (CXOs, Plant Heads, IT Managers, etc.). Work closely with technical teams to provide IIoT solutions based on customer needs. Ensure seamless post-sales support and account management for long-term business growth. Identify upsell and cross-sell opportunities for existing accounts.Market Research & Competitor Analysis Stay updated on market trends, competitor offerings, and emerging IIoT technologies. Provide feedback to the product and marketing teams to refine offerings and improve value propositions. Represent the company at industry conferences, trade shows, and networking events to enhance brand visibility. Maintain accurate records of sales activities using CRM tools and provide weekly/monthly sales reports to management.Required Skills & Qualifications: 4-7 years of experience in B2B sales, preferably in Industrial IoT, automation, or industrial technology solutions. Proven track record in selling IIoT solutions, SaaS platforms, automation software, or smart factory solutions. Strong understanding of manufacturing operations, Industry 4.0, predictive maintenance, remote monitoring, and digital transformation. Excellent communication, negotiation, and presentation skills. Ability to analyze customer pain points and propose tailored technology solutions. Willingness to travel extensively across the South region for client meetings and industry events.Preferred Qualifications: Experience working with PLC/SCADA, IoT analytics. Knowledge of industrial communication protocols such as Modbus, OPC UA, MTConnect. Prior experience in selling to large manufacturing plants, automotive OEMs or smart factories. Engineering background (B.E/B. Tech in Electronics, Instrumentation, Mechanical, or Computer Science) is a plus.For more information, please visit our website and social media pages. Website: www.sfHawk.com Instagram: Smarter Factory Solutions (@sfhawk_) LinkedIn: sfHawk LinkedIn

Required skills :- B2B sales in freight forwarding industry, familiarity with CRM software ad sales tools, in depth knowledge of Air freight operations, experience with international markets, Managing budget preparations and sales plan. Need candidate from freigt forwarding or E_ commerce industry only. Candidates must have experience in dealing with international markets. Familiarity with CRM software and sales tracking tools.

-Scan and analyze the current and past database of queries, requests, and complaints across platforms, synthesizing insights to understand customer concerns. -Conduct root cause analysis to identify areas for prevention or correction across various verticals based on the scanning results. -Utilize CRM technology and relevant tools to gather, interpret, and manage data points, ensuring effective execution of CRM activities for Malabar Gold & Diamonds. -Oversee the setup of CRM software in new stores, ensuring seamless integration and functionality while coordinating with the technical team. -Train store staff on CRM operations, emphasizing the benefits, processes, and importance of generating in-store data to enhance customer engagement. - Monitor CRM performance, analyzing metrics related to customer satisfaction, retention, and loyalty, and report findings to senior management for strategy refinement.

ROLES:Delivering the overall business for the region.Responsible for managing the customer relationships in the region and on ground execution of the key strategy business imperatives.Plan and strategize the business targets for the whole month analysing the past performance of the team.RESPONSIBILITY:Develop Sales Strategies and set sales target for the whole team.Recruit salesforce, manage them and train them as per the company's requirements.Analyze the market trends and monitor sales performance from time to time.Ensure accurate sales forecasting and account planning on weekly or monthly basis as per company's requirements.Identify new customers and build healthy customer relationship base.Implement market campaigns.REQUIREMENTS:Must be a Graduate holding Bachelors degree in Business Administration or B.Com degree from any recognised university.Must have a qualified Masters degree from a recognized university.Have at least 5 years experience in FMCG sales management.Have worked as Sales Representative or Area Sales Manager in the past.organizations at FMCG INDUSTRY.Have a proven track record of meeting sales targets at FMCG INDUSTRY

RolesDelivering the overall business for the region.Responsible for managing the customer relationships in the region and on ground execution of the key strategy business imperatives.Plan and strategize the business targets for the whole month analyzing the past performance of the team.ResponsibilityDevelop Sales Strategies and set sales target for the whole team.Recruit salesforce, manage them and train them as per the company's requirements.Analyze the market trends and monitor sales performance from time to time.Ensure accurate sales forecasting and account planning on weekly or monthly basis as per company's requirements.Identify new customers and build healthy customer relationship base.Implement market campaigns.REQUIREMENTS:Must be a Graduate holding Bachelor's degree in Business Admns or B.com degree from any recognised university.Must have a qualified Masters degree from a recognised university.Have atleast 5 years of sales Experience in FMCG sector/ industry.Have worked as sales Representative , ASM or SO at FMCG sector/ industry in the past organizations.have a proven track record of meeting sales targets in FMCG sector/industry.

Dear candidates ,We are hiring for Banca Channel ( Team handling )role.Role & responsibilitiesHandle Sales team of a particular State/Region as a whole which includes Managers and Front-Line Sales Team.Drive sales and achieve targets through the bank branches.Achieving sales targetsActivate & Penetrate branches for Insurance SalesArranging training programs for bank staff on products and selling skillsIncreasing productivity of bank branchRelationship Management.EducationUG: Any GraduateExperience required: minimum 2 year in life insurance(team handling)CTC: 8 to 10lpa + IncentiveKindly mail on Skywingsadvisors9@gmail.com & contact on 7302599921RegardsJyoti Verma

The job of the Progeny Administration Officer (PAO): Managing the subscribers who join Anubhuti AI as Progeny. The Progeny Administration Officer is an administrator who can manage all the tasks such as checking their qualifications and skills, verifying the applications and documents to provide them with the NAVAMSA Scheme and benefits they can choose based on their skills, directly visiting the applicant's residence to verify their documents/evidence and clarifying their doubts related to the plan. Furthermore, it is the direct duty of the Progeny Administration Officer to directly monitor each progeny with the help of HRMS and CRM and to fulfill the grievances and requests of the Progenys in a timely manner.

Qualifications: - Bachelors degree in Business, Marketing, or a related field; an MBA is preferred.- Excellent communication, negotiation, and interpersonal skills.- Proficiency in CRM software, MS office and the ability to generate reports and insights.- Strong problem-solving skills, with a client-focused attitude and the ability to think on your feet.

*Sales managers plan, direct, or coordinate the delivery of a product or service to the customer. *They set sales goals, analyze data, and develop training programs for organizations' sales representatives.*They mentors and coaches sales representatives to help them succeed. *They consults with potential customers and resolves customer complaints. *Their responsibilities are to contribute their goal of generating profit for their company and hitting sales targets.

Position: Sales and Marketing ExecutiveLocations: Pondicherry and ChennaiExperience: 1-2 years or 5 yearsIndustry: Construction / Prefabricated Solutions / ArchitectureJob Responsibilities:Sales Strategy Execution:Assist in developing and executing sales strategies to meet business goals in the construction and prefabricated solutions industry.Identify potential clients and markets, and approach new leads through direct contact, email, or phone.Marketing Initiatives:Support marketing campaigns, including social media, digital marketing, and events.Assist in the creation of marketing materials like brochures, presentations, and advertisements.Client Relationship Management:Maintain strong relationships with existing clients while building new client bases in Pondicherry and Chennai.Regular follow-ups and communication with clients to ensure customer satisfaction.Market Research:Conduct market research to identify sales opportunities and new marketing trends.Analyze competitors and provide insights to improve the business's market position.Sales Reporting:Maintain records of sales activities, and generate regular reports for management review.Track performance against targets and suggest improvement strategies.On-site Visits:Occasionally visit construction sites or client offices to better understand client requirements and showcase products.Required Skills:Strong communication skills in English and Tamil.Basic understanding of sales strategies and marketing principles.Proficient in MS Office (Word, Excel, PowerPoint).Experience in digital marketing or construction industries is a plus.Ability to work in a fast-paced environment and handle multiple tasks.Qualifications:Masters degree in Marketing, Business Administration, or related field.1-2 years of experience in sales or marketing roles, preferably in the construction or real estate industry. Interested candidate send your resume to gowriauro@gmail.com

Key Responsibilities:Client Relationship Management:Develop and maintain strong, long-lasting client relationships.Act as the main point of contact for assigned clients, understanding their needs and objectives.Conduct regular meetings and communication with clients to ensure satisfaction and address any concerns.Client Onboarding:Oversee the onboarding process for new clients, ensuring a smooth transition and setting clear expectations.Collaborate with internal teams to ensure that client needs are understood and met effectively.Account Management:Monitor client accounts and performance metrics to ensure service delivery aligns with agreed-upon objectives.Identify opportunities for upselling or cross-selling additional products and services to enhance client satisfaction.Issue Resolution:Address and resolve client issues or complaints promptly and professionally.Work with relevant internal departments to facilitate solutions and ensure client concerns are resolved.Reporting and Documentation:Maintain accurate records of client interactions, transactions, and feedback.Prepare and present regular reports on client account status, performance, and growth opportunities.Strategic Planning:Develop and implement client engagement strategies to increase client retention and satisfaction.Gather and analyze client feedback to inform service improvements and strategic planning.Collaboration:Collaborate with sales, marketing, and product teams to align client expectations with company offerings.Participate in internal meetings to provide insights on client needs and market trends.

Position Overview:The Client Relationship Manager is responsible for managing and nurturing relationships with key clients to ensure their satisfaction and loyalty. This role involves acting as the primary point of contact for clients, understanding their needs, and ensuring that the company's products or services meet or exceed their expectations.Key Responsibilities:Client Engagement:Develop and maintain strong relationships with key clients to understand their business needs and objectives.Act as the main point of contact for client inquiries, issues, and feedback.Conduct regular check-ins and meetings with clients to review their satisfaction and address any concerns.Account Management:Oversee and manage client accounts, ensuring that services are delivered effectively and according to agreed-upon terms.Monitor account performance and provide clients with regular updates and reports.Collaborate with internal teams to ensure that client needs are met and any issues are resolved promptly.Client Retention:Identify opportunities for upselling or cross-selling additional products or services.Implement strategies to enhance client satisfaction and retention.Address and resolve client complaints or issues in a timely and professional manner.Project Coordination:Coordinate with project teams to ensure that client projects are completed on time and within scope.Communicate project progress and milestones to clients.Ensure that all client requirements are clearly defined and met.Strategic Planning:Develop and execute client engagement strategies to drive long-term relationships and business growth.Provide insights and recommendations to clients based on market trends and company capabilities.Reporting and Documentation:Maintain accurate records of client interactions, transactions, and feedback.Prepare and present regular reports on account status, performance, and client satisfaction.Team Collaboration:

Skill & Experience 4-8 years of CRM or email marketing expertiseGood communication skills and ability to lead CRM initiatives independentlyGood knowledge of Adobe Campaign Classic is mandatoryAble to develop and build segments within a marketing automation platformExpertise in driving customer engagement through dynamic email, push, in-app messaging, and SMS on Adobe Campaign Classic.Competency in coding JavaScript, HTML and CSS is desirable Ability to work in a fast-paced, high-growth environmentA desire to work across multiple channels and to be involved in designing and ndelivering marketing automationKnowledge/experience of rolling contract/ Saas/e-commerce business highly desirable. Experience of working in a multinational / multi-market organisation is highly desirable

We are seeking an experienced Sr. Manager NRI Sales to manage inbound and outbound NRI sales leads and drive property sales across international markets. The role involves client advisory, relationship management, coordination across internal teams, and delivering a seamless end-to-end sales experience for NRI customers aligned with their investment goals.Key Responsibilities:Handle inbound and outbound NRI sales leads through digital platforms, referrals, and channel partnersUnderstand client requirements and recommend suitable properties based on investment objectivesCommunicate project USPs, pricing, payment plans, legal processes, and handover timelines clearly to NRI clientsCoordinate virtual site visits and manage communications across multiple time zonesBuild and maintain long-term client relationships through personalized engagementWork closely with CRM, Legal, and Documentation teams for smooth post-sales supportTrack sales pipeline, update CRM systems, and submit weekly performance reports to the HODStay updated on real estate market trends and NRI-specific compliance regulationsRequired Skills & Qualifications:8+ years of experience in real estate sales, with strong exposure to NRI clienteleProven experience in managing international customers and virtual sales processesStrong communication, negotiation, and relationship-building skillsGraduation/Post-Graduation in Business, Marketing, or a related fieldPrior exposure to international real estate exhibitions or NRI campaigns is an added advantageUS Visa holder candidates will be given preference

RolesDelivering the overall business for the region.Responsible for managing the customer relationships in the region and on ground execution of the key strategy business imperatives.Plan and strategize the business targets for the whole month analysing the past performance of the team.ResponsibilityDevelop Sales Strategies and set sales target for the whole team.Recruit salesforce, manage them and train them as per the company's requirements.Analyze the market trends and monitor sales performance from time to time.Ensure accurate sales forecasting and account planning on weekly or monthly basis as per company's requirements.Identify new customers and build healthy customer relationship base.Implement market campaigns.RequirementsMust be a Graduate holding Bachelors degree in Business Administration or B.Com degree from any recognised university.Must have a qualified Masters degree from a recognised university.Have atleast 5 years experience in sales management.Have worked as Sales Representative or Area Sales Manager in the past.organizations.Have a proven track record of meeting sales targets.

ROLES:Delivering the overall business for the region.Responsible for managing the customer relationships in the region and on ground execution of the key strategy business imperatives.Plan and strategize the business targets for the whole month analysing the past performance of the team.RESPONSIBILITY:Develop Sales Strategies and set sales target for the whole team.Recruit salesforce, manage them and train them as per the company's requirements.Analyze the market trends and monitor sales performance from time to time.Ensure accurate sales forecasting and account planning on weekly or monthly basis as per company's requirements.Identify new customers and build healthy customer relationship base.Implement market campaigns.REQUIREMENTS:Must be a Graduate holding Bachelors degree in Business Administration or B.Com degree from any recognised university.Must have a qualified Masters degree from a recognised university.Have atleast 5 years experience in sales management.Have worked as Sales Representative or Area Sales Manager in the past.organizations.Have a proven track record of meeting sales targets.

RolesDelivering the overall business for the region.Responsible for managing the customer relationships in the region and on ground execution of the key strategy business imperatives.Plan and strategize the business targets for the whole month analysing the past performance of the team.ResponsibilityDevelop Sales Strategies and set sales target for the whole team.Recruit salesforce, manage them and train them as per the company's requirements.Analyze the market trends and monitor sales performance from time to time.Ensure accurate sales forecasting and account planning on weekly or monthly basis as per company's requirements.Identify new customers and build healthy customer relationship base.Implement market campaigns.