IT Service Desk Job Vacancies in Delhi NCR

Hiring Job Internship Fresher BCA, BSc, B.Com Graduate.Any Degree with 60%Pass Out Years Only - 2021-22-23Profile: Trainee Desktop EngineerInterested candidates' comments.Apply and Join Online: https://forms.gle/PhnD1pP13iavZbVPA Check Offers: https://bit.ly/3uUGPtV For Detail Contact HR on WhatsApp No: 9811722064

Must have 2 wheelerSalary + Convyance

Job Openings for 20 Desktop Support Jobs with minimum 1 Year Experience in Delhi, having Educational qualification of : Secondary School with Good knowledge in Server Support,Service Desk,IT Helpdesk,Desktop Administration etc.

IT engineers are high-level IT personnel who design, install, and maintain a company's computer systems. They are responsible for testing, configuring, and troubleshooting hardware, software, and networking systems to meet the needs of the employer.

Designation: IT SupportExperience : 0-1 YearLocation: 59-Sector, Noida, Uttar PradeshResponsibilities :Desktop SupportHardware KnowledgeNetwork knowledge (routing and switches)Job Type: Full-timeSalary: 15,000.00 - 25,000.00 per month

Software support for existing customers etc. Coordinate with sales resource or tele-caller to fix appointments for installations/implementations/troubleshooting etc. Understand requirements of the business, and fulfil them using software. Identify customization/training requirements from the new prospect. Installation of Product at new customer site along with basic training. Implementation/troubleshooting on the product, and data.

Should install and maintain the companys software and equipment. Identification of problems in computers systems and providing technical solutions.Should be able to troubleshoot various technology issues. Help new employees to set up their work station. Should be up to date with the upgrades and maintain the systems updated. Assist new employees on how to use the system software and apps.

We have vacant of 1 IT Engineer Job in Rajendra Place, for Freshers Educational Qualification : Higher Secondary Skill Networking, Desktop Support, Service Desk, IT Helpdesk, IT E etc.

we are hiring for IT Engineer/ System Engineer1. Wipro Based Online Job InternshipJob Profile: System EngineerFor Demo Dial HR

Job Openings for 10 Desktop Support Engineer Jobs with minimum 2 Years Experience in Ghaziabad, Lucknow, Kanpur, Gorakhpur, Aligarh, Varanasi, Jhansi, Meerut, having Educational qualification of : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Hardware Networking, Computer Hardware, Desktop Support, Service Desk, IT Helpdesk etc.,

Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician

Roles and Responsibilities : -Should be able to troubleshoot laptops, desktops, firewall, router, printer etc.Knowledge of Windows and Chrome OS is a must be required.Troubleshooting problems related to PC, Printers/Scanner, Local Area Network, Mail Configuration, Data Migration etc.Good knowledge of video conferencing, Hangout meet, google drive etc.Resolving queries as and when required by providing assistance as per defined areas.Service level agreement, vendor management, incident management, problem.Maintain installed PCs, networks, telephone systems and peripherals with routine.Providing assistance on Windows Power Shell, setting up Network Printer/Scanner, DataRecovery, Local Lan Setup (Punching IO, Crimping Cat6 Cables along with Wall Mounted.Issues/Problems.Back Up Management.

We provide service and support for all the gadgets Like Computer, Laptop, Apple computer, Android and iPhone, Rental, Sale, Purchase them. Repair the gadgets Like phone computer mac and network setup.Knowledge About -Windows 7,8,10,11Android Mac OSiOSNetworkingPrinter, Scanner Troubleshooting with all It GadgetsByke Driving Follow up with clients and vendorsProducts SaleMobile troubleshooting Reports MakingAgent With Byke

IT SALES EXECUTIVEJob description- Proven experience as a IT Sales Executive- Inbound Outbound Calling to prospects/customers.- Thorough understanding of marketing and negotiating techniques.- Fast learner and passion for technical sales.- Proficiency in English and Hindi- Self-motivated with a results-driven approach.Qualification and experience:- B tech, M tech, BCA, MCA Knowledge or Experience in IT sales is must.- Minimum one year of experience.- Inbound and Outbound Calling to prospects/customers- Aggressive Candidates may apply- Fresher can also apply- Proficiency in English and Hindi language is must.Salary: As per Industry StandardsJob location: Delhi / Gurgaon (on site job)Preference: Experienced/ fresherIndustry type : IT servicesEmployment type: Full type and permanentRole: BD IT Sales

Our selected candidate must : Resolve system malfunctions, and provide technical information. Installation & configuration. Provide technical help. It is a Full Time job in Noida for 1 - 2 years of experience in job category.

Follow the proper escalation matrix provided with respect to the nature of call. Generate daily/weekly reports on the activities being undertaken on regular basis Resolution to the end users on phone to their problems related to products. Manage large amounts of incoming calls Provide accurate, valid and complete information by using the right methods/tools. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies. Excellent communication and presentation skills. Ability to multi-task, prioritize, and manage time effectively

Position: Technical SupportExperience: 2+ YearsSalary: Negotiable as per your last CTCLocation: Noida 62Shift: RotationalJob Description: Sales and technical support in the installation and activation of all products Excellent English reading, writing, and speaking with technical expertise in Microsoft software products Open to work as a technical resource to troubleshoot customer installation, activation, and post-sale issues with the products sold by the organization Create technical documents for customers and agents to manage specific issues Provide support on chat, phone, and through tickets, maintaining customer service response times to be as close to real-time as possibleRequirements: Attention to detail Positive attitude while dealing with customers Familiar with ZenDesk for managing chats, phone, and support emailBenefits: Saturday and Sunday Off Flexibility Cab Facility

Work as part of the 24x7 Shift system on the IT Service Desk Answer calls & e-mails from our customers Act as a point of escalation for queries from colleagues and as part of the Major Incident process Assist the Service Management Specialists in the production of regular & Adhoc reports Act as a champion for corporate processes such as Incident, Problem & Change management, taking feedback to develop and maintain the processes and supporting procedures, ensuring an efficient and effective consistent service is delivered in line with customer SLAs Support the Service Desk Manager with people management activities such as managing staffing levels (Leave & Training) Assist in delivering briefings to Service Desk staff on issues or changes that may affect volumes and work patterns at the Service DeskPersonal skills and Experience: A flexible approach to work at all times and the commitment to ensure tasks are completed to deadline Exceptional customer service & communication skills Experience working with both internal teams and external suppliers Effective prioritization and execution of tasks in a high pressure environmentIdeally experience on a Service Desk supporting the following technologies: Service Now (Incident, Problem, Service Request & Change) End user computing Active Directory O365 and OKTA skills Infrastructure Monitoring tools Remote support tools

Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician

Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician