Technical Support

Position: Technical SupportExperience: 2+ YearsSalary: Negotiable as per your last CTCLocation: Noida 62Shift: RotationalJob Description:• Sales and technical support in the installation and activation of all products• Excellent English reading, writing, and speaking with technical expertise in Microsoft software products• Open to work as a technical resource to troubleshoot customer installation, activation, and post-sale issues with the products sold by the organization• Create technical documents for customers and agents to manage specific issues• Provide support on chat, phone, and through tickets, maintaining customer service response times to be as close to real-time as possibleRequirements:• Attention to detail• Positive attitude while dealing with customers• Familiar with ZenDesk for managing chats, phone, and support Benefits:• Saturday and Sunday Off• Flexibility• Cab Facility

• Experience

  1 - 2 Years

• No. of Openings

  5

• Education

  Graduate

• Role

  Technical Support

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office