International BPO Voice Process Graduate Jobs in Ahmedabad

Job description:Job Title: Telecalling Sales ExecutiveLocation: Navrangpura, Ahmedabad (Work From Office Only)Experience: Minimum 1 Year of experienceCompany: Trakky Online Salon Service Booking PlatformAbout Trakky:Trakky is a fast-growing beauty-tech startup revolutionizing how customers discover and book salon services online. We re on a mission to simplify and digitalize the salon appointment experience across India.Role Overview:We are seeking a motivated Telecalling Sales Executive to connect with potential salon partners and assist in onboarding them to the Trakky platform. This is an in-office role for candidates who are persuasive, organized, and comfortable communicating over the phone.Key Responsibilities:Call potential salon leads to explain Trakkys services and benefitsConvert warm leads into partner salons through effective pitching and follow-upsMaintain records of calls, follow-ups, and conversions in the CRM systemAssist with onboarding and collecting required partner documents or informationAchieve daily/weekly targets for calls and successful onboardingProvide basic post-onboarding support or coordination to salon partnersRequirements:Good communication skills in Hindi/Gujarati (English is a plus)Confident phone presence and convincing abilityPrior experience in telecalling or telesales is preferredBasic computer knowledge (Excel, Google Sheets, CRM)Ability to work independently and meet targetsFriendly, persistent, and professional attitudeWork Details:Work Mode: Work From OfficeLocation: Navrangpura, AhmedabadWorking Days: Monday to SaturdayTimings: 11:00 AM 8:00 PM(varies as per Businessrequirement)

Handle inbound and outbound calls for international record retrieval in the US.Communicate effectively with clients and healthcare providers.Navigate databases to retrieve medical records accurately.Ensure compliance with legal and procedural requirements.Maintain confidentiality and data security.Collaborate with team members to meet targets.Provide excellent customer service.Stay updated on relevant regulations.Participate in training for skillenhancement.

SOLVING UK AND US CUSTOMERS QUERIES THROUGH CHAT SUPPORT AND MAIL SUPPORT..

Graduate/MBA/BBA Freshers - Researcher (Voice Process) Researcher will be primarily responsible for conducting the telephonic Surveys/Interviews thru cold calling and collecting the data, manually and leveraging the automation tools. The candidate should have strong written and verbal communication skills in English, Persistence, self-motivation, versatility, critical thinking, problem-solving, communication skills, a sense of humour and an authentic demeanour are assets. Define the lead qualification rules and refine those based on the client feedback. Excellent web research acumen and interest. Adequate knowledge of data collection methods (polls, focus groups, surveys etc) PC proficiency + strong skills in MS Office Suite (Outlook, Word, PPT, Excel) is essential. Understand and leverage the sources of information. Understand the tools to research the data and also capture the data. Own and Drive continuous improvement within the process through Quality initiatives. Collecting and analysing equity fundamentals data for Global market and taking ownership in data quality controls to ensure consistent and high quality data are manufactured in order to meet product requirements. Need to work with considerable latitude under the direction of the Ops Head / Ops Manager and in sync with the vision of the company.SalaryCompetitive Salary. Commensurate with experience. This position will be follow the following 1 month training and learning program around Research Methods and Research Model. Following this the candidate will be on Probation period of 6 months and will not be liable for any offer benefits or vacation pay. CTC Salary 2.5 Lakhs to 3.5 Lakhs annuallyShift Timing Candidate must be flexible to work across shifts such as Australian (early morning), European (Afternoon) and American (Evening). Generally the working hours for the above shifts could be -

[Viddius Solution ] is a global leader in service], dedicated to delivering exceptional customer service on an international scale. We are currently seeking a dynamic and multilingual Customer Service Representative to join our team and contribute to our commitment to providing top-notch service to our diverse customer base.Position: Customer Service Representative (CSR) - International Inbound ServiceLocation: [Ahmedabad] Job Type: Full-TimeResponsibilities:Multilingual Support:Provide exceptional customer service in multiple languages to cater to our diverse international clientele.Handle inbound calls, emails, and chat inquiries with cultural sensitivity and language proficiency.Cross-Cultural Communication:Demonstrate cultural awareness and adapt communication styles to meet the needs of customers from different regions.Foster positive relationships with international customers to enhance overall satisfaction.Issue Resolution:Investigate and resolve customer issues effectively, ensuring a high level of customer satisfaction.Collaborate with international teams to address complex problems and provide timely solutions.Product and Service Knowledge:Stay updated on the company's global products and services to provide accurate information to customers.Assist in the development of training materials to enhance the team's international product knowledge.Documentation and Reporting:Maintain detailed and accurate records of international customer interactions, transactions, and feedback.Generate reports to analyze international customer trends and suggest improvements.Qualifications:Fluency in [list of languages relevant to your customer base].Accent of LanguagePrevious experience in international customer service or a related field.Excellent cross-cultural communication skills.Strong problem-solving abilities and attention to detail.Ability to work flexible hours to accommodate different time zones.Requirements:post graduate

Job Title: International Bpo Voice Process - Chat SupportLocation: Vadodara & GandhinagarSalary: Up to 30k (Based on BPO experience & Interview) Shifts: Night shift and Rotational shift between 6 am - 10 pm (24*7 envirDear Jobseekers,We have an exciting opportunity for the role of Customer Experience Specialist - Chat Support in Vadodara & Gandhinagar locations.We are looking for candidates with excellent communication skills and fluency in English. Fronment)Week Off: Any two rotational week offResponsibilities:Provide excellent customer service through chat support.Respond promptly to customer inquiries.Handle and resolve customer complaints.Identify and escalate issues to the appropriate channels when necessary.Follow up on customer interactions and ensure customer satisfaction.Document all customer interactions in the appropriate system.Meet or exceed quality and productivity goals.Participate in training and coaching sessions as required.Maintain a positive and professional attitude towards customers and colleagues.Be flexible to work in a 24*7 environment with night shifts and rotational offs.Must be able to commute within a local transport boundary of 30kms.

Customer Inquiry to Converted in Sales as Pr Customer Requirement. Provide Company Product Knowledge and Sale the Product Via Chat .100% Non Voice Process .good Incentive Available .fluent English Speaking & Writing

New opening for US Process Tele Sales ExecutiveProfile- Tele Sales Executive (US Process deal with international clients)Shift Night shiftSalary 10k 15 kRequirements graduate/ undergraduate (but not allowed pursuing candidates)Location AhmadabadBoth the above work consist of Voice and Non-voice both work, hence it requires fluent verbal English communication skills, so it is requested with all students / candidates to check there English grammar in below link And whichever candidate is getting Marks of C1, C2, B1 only can apply for this job.Also prepare for this link about how to give you an interview ?And also prepare fluent English and Grammar.