International BPO Executive Graduate Fresher Jobs in Pune

We Are Hiring Customer Support (International Voice Process)We are looking for enthusiastic and customer-focused professionals to join our team. If you have strong communication skills and a passion for helping customers, we would love to connect with you.Position: Customer Support International Voice ProcessExperience: 04 YearsQualification: Any Full-Time GraduateWork Mode: Work from Office (Mandatory)Shifts: 247 Rotational Shifts with Weekly OffPrimary Location: BengaluruWalk-in Interviews Available At: Bengaluru, Pune, Hyderabad, and KolkataFreshers are most welcomeKey Responsibilities: Handle customer queries and resolve client issues via calls, chat, and email. Analyze customer concerns and provide effective resolutions. Demonstrate strong problem-solving skills and ownership of customer issues. Ensure a positive customer experience and respect customers time. Manage time effectively and adhere to process guidelines.Requirements: Excellent communication skills in English. Strong analytical and problem-solving abilities. Open to working in a 247 shift environment. Candidate must be fully vaccinated (as per company policy). Interested candidates can apply or share their resumes:Email: barkha.kwalityjobs@gmail.comWhatsApp: +91 9512846484

!! Hiring for Webchat Process !!Qualification : Graduate Need 1 Year of experience International Chat ProcessSalary : Up to 5.5 LPA (41K in-hand)Shift : UK Shift (Rotational shift Rotational off)Location : Pune, HadapsarNote* No Gap of more than 6 months in the last 2 Years*

Hi,We are #hiring for Accenture with the payroll of Adecco for #international voice process Qualification: Graduation/ undergraduateExperience : 0 to 3 yearsLocation : Bangalore Mode : Work from officeSalary : 3 LPA TO 4.8 LPA CTCShift Timing Shift will be in any of US time zones. Candidates should be open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun)Interview Rounds:Versant test (require min 58 score)Communication DiscussionOperations roundOverall, Purpose of Job* Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction.* Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats* Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams* Strive and achieve SLA target and business outcome indicators defined by the clientJob Responsibilities / Authorities* Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool* Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes* Walk customers/ Provide navigational support on self-service portal* Ensure security verification are carried out per company policies and procedures and is lines with the GDPR guidelines* Place outbound calls to customers when required in line with Client / Company guidelines* Work productively whilst maintaining exceptional call/data quality standards in line with targets* Contribute to the team through open and regular communication with peers / supervisors* Adhere to all company or departmental policies and procedures (personnel and operational)* Keep the process repositories like DTPs, Knowledge base, SharePoint updated with the current process* Maintain regular and punctual attendance in line with company policies and procedures* Minimize customer complaints and escalations by providing exceptional service and call controlKnowledge & Skill Requirement* Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer* Good technical aptitude with an ability to learn quickly* Excellent verbal and written communication skills Experience Profile* Prior international BPO work experience preferred* Freshers acceptableInterested candidate call me -8296576618

Location - MUMBAI MALAD WEST & GURUGRAM, Pune9 hours working shift5 Days working Rotational ShiftsSalary upto 40kExcellent communication in EnglishGrad fresher/Experienced & UG with 6 months experienceImmediate Joiner WhatsApp resume - 7011959071

Hello Everyone!Credence Resource Management is looking for Freshers!- Employee Perks : 1) Salary Packages Up To 3LPA2) Unlimited Incentives 3) OT Amounts 4) Free Transportation for Night Shifts5) Medical Insurance 6) Excellent Work Environment- Job Requirements :1) Excellent Communication Skills2) Fluent English 3) Flexibility with Rotational Shift TimingsJob Location : Kharadi, PuneKindly share your CVs,Phone : 9730936953Email - aditi.gupta@in.credencerm.com

Responsibilities:1. Make outbound calls to potential international customers to introduce products or services2. Answer incoming calls from customers to address inquiries and resolve issues3. Provide excellent customer service by addressing customer concerns and inquiries in a professional and courteous manner4. Achieve weekly and monthly sales targets set by the company5. Keep accurate records of customer interactions and transactions6. Follow up with customers to ensure satisfaction and resolve any issues7. Collaborate with sales and marketing teams to

We are looking for an expert customer service executive to join our organization. The customer service executive must be able to manage a team of customer support professionals. The candidate should be comfortable with creating policies and procedures that improve a customers experience while looking for support.The ideal candidate will be able to view the issues from a customers perspective and offer the best solution. The candidate must display a wide range of interpersonal skills to be deemed fit for the job. A candidate with a proven record of offering successful customer service will be preferred.

Job Roles:1. Communicate with customers to collect on overdue and unpaid bills2. Utilize effective verbal communication & customer service skills while communicating with customers to resolve account delinquency3. Able to manage difficult customer issues Candidate Requirements:1. Good written & oral communication2. US Shifts 3. Sunday fixed off & Alternate Saturday working

Bajaj Hiring Malayalam voice process personal Loan Sales Hiring only Work From Home process Both Male and Female Candidates are required Working Time 9am to 7pm Monday to Saturday Best Incentives Available Maximum Incentive upto 60 Thousand Rupees.Interested candidates contact on what's app or call 9786264386 RV HARIKRISHNAN (TL)

Domestic/ International Voice process Freshers/experience both can apply Day / night shift Cab Facility for night shifts Incentives unlimited

A Customer Support Executive assists customers with product inquiries, issues, and complaints via phone, email, or chat. They provide information about products/services, troubleshoot problems, and ensure customer satisfaction. Responsibilities include resolving concerns promptly, maintaining records, and escalating complex issues. Good communication, patience, and problem-solving skills are essential for this role.

DescriptionWe are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services. A successful telemarketer must be friendly and persuasive. You must be able to understand the customers requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints. The goal is to promote business growth by expanding the companys clientele.ResponsibilitiesCold call people using a given phone directory to sell products or solicit donationsAnswer incoming calls from prospective customersUse scripts to provide information about products features, prices etc. and present their benefitsAsk pertinent questions to understand the customers requirementsPersuade the customer to buy by demonstrating how merchandise or services meet their needsRecord the customers personal information accurately in a computer systemDeal with complaints or doubts to safeguard the companys reputationGo the extra mile to meet sales quota and facilitate future salesKeep records of calls and sales and record useful informationRequirementsProven experience as telemarketer or similar sales/customer service roleProven track record of successfully meeting sales quotas preferably over the phoneWorking knowledge of relevant computer programs (e.g. CRM software) and telephone systemsExcellent communication and presentation skillsProficient in EnglishSkilled in negotiation and dealing with complaintsPersistent and results-orientedPatient and able to handle customer rejectionHigh school diploma; BSc/Ba is a plus

Dear candidates,Warm greeting from Intelli career.Excellent opportunity with top MNC.Job role:- International voice processLocation:- Pune (Yeravada)Job type:- Full timeWho can apply:- Graduates (Fresher)Experience with upto 1 year can applySalary:- Upto 3.00 L paOffice timing :- UK shift (work from office)5 days working with 2 days week off rotational ** Immediate joiners are preferred

International BPO - Voice Process (US collections process)Position Title - Executive - Customer ServiceLocation PuneHighlights:Best In Market Salaries from 2.4 lakhs up-to 4 lakhs6 week new hire training programUnlimited Incentive Plan with transparent KRA'sEnhance your Analytical/Decision Making & Negotiation skillsCross functional Growth opportunities within 6 months for experienced candidatesFree Medical/Life insuranceEmployee Centric PoliciesFree Home Pick & Drop TransportationFixed shifts8 hour shifts [Including the 45 min break]Free transport [Home pick-up & drop]Profile Summary:As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client.Position requirements:Good English verbal skills requiredThis job requires you to work US shifts scheduled between 5:30 pm & 10:30 amSunday fixed Off & Alternate Saturday WorkingCandidates with experience in collections or mortgage services will have an advantageAbout the CompanyCredence and its group companies are subject matter experts in the Revenue Cycle and Accounts Receivable Management for Healthcare, Telecommunications, Utilities, Media & entertainment companies.We are 2200+ employees strong who provide exceptional performance thats customer friendly & compliant; and deliver world class results to ensure brand integrity.From our large Fortune 100 clients to over a hundred US Small Business clients, we have helped each of them drive their financial results to new levels by ramping up quickly, reacting immediately, beating deadlines, and overcoming challenges under extreme pressure while delivering Transformational Results!

We are Hiring for international voice process undergrad/grad freshers can applysalary:17k-30kexcellent communication required both way cab provided

Role:- Customer care executive for International BPO, voice processWork experience:- Freshers can apply ( 0 - 3 yrs )Shift:- UK shift timingsRequirements:- Good communication skills in English languagePick up and drop facility providedJob location Magarpatta Pune

We are looking for 6 International Telecaller Posts in Pune, Maharashtra with deep knowledge in English Communication skills,Customer Associate,Customer Care Agent,English Fluency and Required Educational Qualification is : Advanced/Higher Diploma, Professional Degree, B.A, B.B.A

Job descriptionInternational BPO - Voice Process (US collections process)Position Title - Executive - Customer ServiceLocation PuneHighlights:Best In Market Salaries from 2.4 lakhs up-to 4 lakhs6 week new hire training programUnlimited Incentive Plan with transparent KRA'sEnhance your Analytical/Decision Making & Negotiation skillsCross functional Growth opportunities within 6 months for experienced candidatesFree Medical/Life insuranceEmployee Centric PoliciesFree Home Pick & Drop TransportationFixed shifts8 hour shifts [Including the 45 min break]Free transport [Home pick-up & drop]Profile Summary:As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client.Position requirements:Good English verbal skills requiredThis job requires you to work US shifts scheduled between 5:30 pm & 10:30 amSunday fixed Off & Alternate Saturday WorkingCandidates with experience in collections or mortgage services will have an advantageAbout the CompanyCredence and its group companies are subject matter experts in the Revenue Cycle and Accounts Receivable Management for Healthcare, Telecommunications, Utilities, Media & entertainment companies.We are 2200+ employees strong who provide exceptional performance thats customer friendly & compliant; and deliver world class results to ensure brand integrity.From our large Fortune 100 clients to over a hundred US Small Business clients, we have helped each of them drive their financial results to new levels by ramping up quickly, reacting immediately, beating deadlines, and overcoming challenges under extreme pressure while delivering Transformational Results!

1. Excellent verbal and written communication in English is must2. Should have basic knowledge on ITIL process and international Client handling over the phone and email3. Meet established service level metrics for call response, technical support and customer service4. Provide Help Desk Support for End users and Level 1/2 support of IT Infrastructure and Applications5. Log Incidents/call tickets into Ticketing tool, monitor incoming customer ticket queues for assignment, follow-up and resolution6. Follow and complete IT Service desk opening and closing checklists7. Research and update knowledge base for solutions that can be used to provide first call or contact resolution8. Perform installation/troubleshooting/configuring of MS outlook Client, MS Office, Applications software, Antivirus Software, Internet explorer and basic network troubleshooting9. Use remote tools such as Remote Desktop support, Dame Ware/Bomgar, Team viewer etc..(Its an optional) to troubleshoot and resolve end-users laptops, desktops.10. Provide follow-up service to End-users to ensure that service provided by Help Desk has addressed their needs in a timely and efficient manner11. Candidates should be open to work in 24*7 shifts environment

International BPO - Voice Process (US collections process)Position Title - Executive - Customer ServiceLocation PuneHighlights:Best In Market Salaries from 2.4 lakhs up-to 4 lakhs6 week new hire training programUnlimited Incentive Plan with transparent KRA'sEnhance your Analytical/Decision Making & Negotiation skillsCross functional Growth opportunities within 6 months for experienced candidatesFree Medical/Life insuranceEmployee Centric PoliciesFree Home Pick & Drop TransportationFixed shifts8 hour shifts [Including the 45 min break]Free transport [Home pick-up & drop]Profile Summary:As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client.Position requirements:Good English verbal skills requiredThis job requires you to work US shifts scheduled between 5:30 pm & 10:30 amSunday fixed Off & Alternate Saturday WorkingCandidates with experience in collections or mortgage services will have an advantageAbout the CompanyCredence and its group companies are subject matter experts in the Revenue Cycle and Accounts Receivable Management for Healthcare, Telecommunications, Utilities, Media & entertainment companies.We are 2200+ employees strong who provide exceptional performance thats customer friendly & compliant; and deliver world class results to ensure brand integrity.From our large Fortune 100 clients to over a hundred US Small Business clients, we have helped each of them drive their financial results to new levels by ramping up quickly, reacting immediately, beating deadlines, and overcoming challenges under extreme pressure while delivering Transformational Results!Contact Simran Uttmani

Responsibilities:1. Handle inbound and outbound calls in an international voice process.2. Assist customers with queries and provide solutions in a professional manner.3. Maintain customer satisfaction by delivering high-quality service.4. Follow communication procedures, guidelines, and policies.5. Meet monthly targets and KPIs set by the management.6. Update customer information accurately in the CRM system.7. Work in US shift timings to cater to customers in different time zones.

Hello Everyone!Credence Resource Management is looking for Freshers!- Employee Perks : 1) Salary Packages Up To 3LPA2) Unlimited Incentives 3) OT Amounts 4) Free Transportation for Night Shifts5) Medical Insurance 6) Excellent Work Environment- Job Requirements :1) Excellent Communication Skills2) Fluent English 3) Flexibility with Rotational Shift TimingsJob Location : Kharadi, PuneKindly share your CVs,Phone : 9730936953Email - aditi.gupta@in.credencerm.com Hello Everyone!Credence Resource Management is looking for Freshers!- Employee Perks : 1) Salary Packages Up To 3LPA2) Unlimited Incentives 3) OT Amounts 4) Free Transportation for Night Shifts5) Medical Insurance 6) Excellent Work Environment- Job Requirements :1) Excellent Communication Skills2) Fluent English 3) Flexibility with Rotational Shift TimingsJob Location : Kharadi, PuneKindly share your CVs,Phone : 9730936953Email - aditi.gupta@in.credencerm.com

Hello Everyone!Credence Resource Management is looking for Freshers!- Employee Perks : 1) Salary Packages Up To 3LPA2) Unlimited Incentives 3) OT Amounts 4) Free Transportation for Night Shifts5) Medical Insurance 6) Excellent Work Environment- Job Requirements :1) Excellent Communication Skills2) Fluent English 3) Flexibility with Rotational Shift TimingsJob Location : Kharadi, PuneKindly share your CVs,Phone : 9730936953Email - aditi.gupta@in.credencerm.com

Hello Everyone!Credence Resource Management is looking for Freshers!- Employee Perks : 1) Salary Packages Up To 3LPA2) Unlimited Incentives 3) OT Amounts 4) Free Transportation for Night Shifts5) Medical Insurance 6) Excellent Work Environment- Job Requirements :1) Excellent Communication Skills2) Fluent English 3) Flexibility with Rotational Shift TimingsJob Location : Kharadi, PuneKindly share your CVs,Phone : 9730936953Email - aditi.gupta@in.credencerm.com

International BPO - Voice Process (US collections process)Position Title - Executive - Customer ServiceLocation PuneHighlights:Best In Market Salaries from 2.4 lakhs up-to 4 lakhs6 week new hire training programUnlimited Incentive Plan with transparent KRA'sEnhance your Analytical/Decision Making & Negotiation skillsCross functional Growth opportunities within 6 months for experienced candidatesFree Medical/Life insuranceEmployee Centric PoliciesFree Home Pick & Drop TransportationFixed shifts8 hour shifts [Including the 45 min break]Free transport [Home pick-up & drop]Profile Summary:As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client.Position requirements:Good English verbal skills requiredThis job requires you to work US shifts scheduled between 5:30 pm & 10:30 amSunday fixed Off & Alternate Saturday WorkingCandidates with experience in collections or mortgage services will have an advantageAbout the CompanyCredence and its group companies are subject matter experts in the Revenue Cycle and Accounts Receivable Management for Healthcare, Telecommunications, Utilities, Media & entertainment companies.We are 2200+ employees strong who provide exceptional performance thats customer friendly & compliant; and deliver world class results to ensure brand integrity.From our large Fortune 100 clients to over a hundred US Small Business clients, we have helped each of them drive their financial results to new levels by ramping up quickly, reacting immediately, beating deadlines, and overcoming challenges under extreme pressure while delivering Transformational Results!Contact Simran Uttmani

International BPO - Voice Process (US collections process)Position Title - Executive - Customer ServiceLocation PuneHighlights:Best In Market Salaries from 2.4 lakhs up-to 4 lakhs6 week new hire training programUnlimited Incentive Plan with transparent KRA'sEnhance your Analytical/Decision Making & Negotiation skillsCross functional Growth opportunities within 6 months for experienced candidatesFree Medical/Life insuranceEmployee Centric PoliciesFree Home Pick & Drop TransportationFixed shifts8 hour shifts [Including the 45 min break]Free transport [Home pick-up & drop]Profile Summary:As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client.Position requirements:Good English verbal skills requiredThis job requires you to work US shifts scheduled between 5:30 pm & 10:30 amSunday fixed Off & Alternate Saturday WorkingCandidates with experience in collections or mortgage services will have an advantageAbout the CompanyCredence and its group companies are subject matter experts in the Revenue Cycle and Accounts Receivable Management for Healthcare, Telecommunications, Utilities, Media & entertainment companies.We are 2200+ employees strong who provide exceptional performance thats customer friendly & compliant; and deliver world class results to ensure brand integrity.From our large Fortune 100 clients to over a hundred US Small Business clients, we have helped each of them drive their financial results to new levels by ramping up quickly, reacting immediately, beating deadlines, and overcoming challenges under extreme pressure while delivering Transformational Results!Contact Simran Uttmani

International BPO - Voice Process (US collections process)Position Title - Executive - Customer ServiceLocation PuneHighlights:Best In Market Salaries from 2.4 lakhs up-to 4 lakhs6 week new hire training programUnlimited Incentive Plan with transparent KRA'sEnhance your Analytical/Decision Making & Negotiation skillsCross functional Growth opportunities within 6 months for experienced candidatesFree Medical/Life insuranceEmployee Centric PoliciesFree Home Pick & Drop TransportationFixed shifts8 hour shifts [Including the 45 min break]Free transport [Home pick-up & drop]Profile Summary:As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client.Position requirements:Good English verbal skills requiredThis job requires you to work US shifts scheduled between 5:30 pm & 10:30 amSunday fixed Off & Alternate Saturday WorkingCandidates with experience in collections or mortgage services will have an advantageAbout the CompanyCredence and its group companies are subject matter experts in the Revenue Cycle and Accounts Receivable Management for Healthcare, Telecommunications, Utilities, Media & entertainment companies.We are 2200+ employees strong who provide exceptional performance thats customer friendly & compliant; and deliver world class results to ensure brand integrity.From our large Fortune 100 clients to over a hundred US Small Business clients, we have helped each of them drive their financial results to new levels by ramping up quickly, reacting immediately, beating deadlines, and overcoming challenges under extreme pressure while delivering Transformational Results!Contact Simran Uttmani