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Resource pro We are looking for an HR Manager to oversee all aspects of human resources practices and processes. What is an HR Manager? To us, an HR Manager is the go-to person for all employee-related issues. This means that your HR Manager duties will involve managing activities such as job design, recruitment, employee relations, performance management, training & development and talent management. The job of HR Manager is important to business success. People are our most important asset and youll be the one to ensure we have a happy and productive workplace where everyone works to realize our established mission and objectives. Promoting corporate values and shaping a positive culture is a vital aspect of a complete HR Manager job description and specification. Responsibilities Develop and implement HR strategies and initiatives aligned with the overall business strategy Bridge management and employee relations by addressing demands, grievances or other issues Manage the recruitment and selection process Support current and future business needs through the development, engagement, motivation and preservation of human capital Develop and monitor overall HR strategies, systems, tactics and procedures across the organization Nurture a positive working environment Oversee and manage a performance appraisal system that drives high performance Maintain pay plan and benefits program Assess training needs to apply and monitor training programs Report to management and provide decision support through HR metrics Ensure legal compliance throughout human resource managementRequirements Proven working experience as HR Manager or other HR Executive Demonstrable experience with Human Resources metrics Knowledge of HR systems and databases Ability to architect strategy along with leadership skills Excellent active listening, negotiation and presentation skills Competence to build and effectively manage interperson

Business analysis and systems analysis.Define business process flows and workflowsRepresent the organization in client meetings, document meeting outcomes, and co-ordinate all internal & external follow-ups to close issues in support of the project requirementsWork as level 1 analyst for the technical issues raised by the clients.Accountable for analysis, recreation and resolution of client raised technical issues. If issue calls for escalation to the next level, refer to appropriate resource while retaining ownership of resolution through to completion.Provide timely responses to client technical issues via telephone, e-mail and ticket tracking database.Coordinate the resolution of issues through the management of software releases.Act as an advocate for the client within the company through or thorough understanding of the clients business practices and values.Provide appropriate reports to management on a timely basis.Successfully deliver high-quality service on schedule and match the client expectations effectivelyRational problem solving and ownership on decision making.Keep up to date on market trends, customer feedback, and new products/companies within the industry.Other duties as assigned