Hospitality Job Vacancies in Sitapur

## **Job Description: Hospitality Executive**### **Position Overview:**We are seeking a well-presented, customer-focused **hospitality executive** to provide exceptional service and ensure a memorable experience for guests. The hospitality executive will be responsible for managing guest relations, overseeing service quality, and handling day-to-day hospitality operations to meet and exceed customer expectations.### **Key Responsibilities:*** **Guest Services:** Welcome guests, handle check-in/check-out procedures, and ensure their comfort throughout their stay or visit.* **Customer Satisfaction:** Address guest inquiries, requests, and complaints promptly and professionally to ensure high levels of satisfaction.* **Operational Coordination:** Coordinate with housekeeping, food and beverage, and other departments to ensure seamless service delivery.* **Reservation Management:** Manage bookings, reservations, and guest records efficiently using hospitality management systems.* **Service Quality Monitoring:** Maintain service standards and ensure all areas of the hospitality environment are clean, well-maintained, and guest-ready.* **Event Support:** Assist in the organization and management of events, meetings, and special guest services as needed.* **Reporting:** Prepare daily reports on guest feedback, occupancy levels, and operational issues.### **Key Skills:*** Excellent communication and interpersonal skills* Strong problem-solving and conflict resolution abilities* Professional appearance and customer-first attitude* Ability to multitask and manage time efficiently* Proficiency in hospitality software and booking systems### **Qualifications:*** Minimum Qualification: Diploma or Bachelors degree in Hospitality, Hotel Management, or a related field* Previous experience in a hospitality, front office, or customer service role preferred* Fluency in English and local language(s)* Willingness to work flexible hours, including weekends and holidays* Strong organizational skills and attention to detail

Job Title:Airport Ground StaffLocation:LucknowAge Limit : 18 to 30 yearsJob Overview:We are looking for well-groomed, energetic, and customer-focused individuals to join our ground operations team. The role involves assisting passengers, handling baggage, managing check-in and boarding processes, and ensuring smooth airport operations.Key Responsibilities:* Assist with check-in, boarding, and passenger queries* Handle baggage and ensure timely loading/unloading* Guide passengers through security and boarding areas* Coordinate with flight and ground crew* Provide special assistance to passengers when neededRequirements:* Age: 18 to 30 years* Education: Minimum 10+2; aviation diploma preferred* Language: Fluent in English and local language* Flexible to work in shifts, weekends, and holidays* Presentable appearance and strong communication skills

*Position Overview:**We are seeking energetic, responsible, and customer-oriented **ground staff** to manage a variety of tasks at the airport, including assisting passengers, handling baggage, and ensuring smooth ground operations. Ground staff play a crucial role in maintaining excellent service standards and efficient flight operations.* Greet and assist passengers at check-in counters, boarding gates, and arrival areas.* Issue boarding passes, check luggage, and manage ticketing processes.* Assist special passengers such as elderly travelers, unaccompanied minors, and people with disabilities.* Handle passenger inquiries and flight-related information and resolve complaints professionally.* Coordinate with other airport departments to ensure on-time departures and arrivals.* Ensure compliance with airline and airport safety protocols and security regulations.---### **Eligibility Criteria:*** **Educational Qualification:**Minimum 10+2 (higher secondary) from a recognized board. Graduation is preferred.* **Age Limit:**Typically between **18 and 27 years** (may vary slightly depending on the airline).* **Height & Physical Standards:**Some airlines may have minimum height requirements (generally around 155 cm for females and 165 cm for males).Should be physically fit with good eyesight and hearing.* **Language Skills:**Proficiency in English and local language(s). Additional languages are an advantage.* **Other Requirements:*** Good communication and interpersonal skills* Customer-friendly attitude* Ability to work in shifts, including weekends and holidays* Well-groomed appearance.

### **Position Overview:**We are looking for enthusiastic, well-groomed, and customer-focused individuals to join our airline as **cabin crew. The cabin crew is responsible for ensuring the safety, comfort, and excellent in-flight experience of all passengers while maintaining the highest standards of service and professionalism.### **Key Responsibilities:*** **Passenger Safety:** Conduct pre-flight safety checks and brief passengers on emergency