Hiring For Higher Secondary Freshers - Hospitality Executive

Skyview India Academy Private Limited

## **Job Description: Hospitality Executive**

### **Position Overview:**

We are seeking a well-presented, customer-focused **hospitality executive** to provide exceptional service and ensure a memorable experience for guests. The hospitality executive will be responsible for managing guest relations, overseeing service quality, and handling day-to-day hospitality operations to meet and exceed customer expectations.

### **Key Responsibilities:**

* **Guest Services:** Welcome guests, handle check-in/check-out procedures, and ensure their comfort throughout their stay or visit.

* **Customer Satisfaction:** Address guest inquiries, requests, and complaints promptly and professionally to ensure high levels of satisfaction.

* **Operational Coordination:** Coordinate with housekeeping, food and beverage, and other departments to ensure seamless service delivery.

* **Reservation Management:** Manage bookings, reservations, and guest records efficiently using hospitality management systems.

* **Service Quality Monitoring:** Maintain service standards and ensure all areas of the hospitality environment are clean, well-maintained, and guest-ready.

* **Event Support:** Assist in the organization and management of events, meetings, and special guest services as needed.

* **Reporting:** Prepare daily reports on guest feedback, occupancy levels, and operational issues.

### **Key Skills:**

* Excellent communication and interpersonal skills

* Strong problem-solving and conflict resolution abilities

* Professional appearance and customer-first attitude

* Ability to multitask and manage time efficiently

* Proficiency in hospitality software and booking systems

### **Qualifications:**

* Minimum Qualification: Diploma or Bachelors degree in Hospitality, Hotel Management, or a related field

* Previous experience in a hospitality, front office, or customer service role preferred

* Fluency in English and local language(s)

* Willingness to work flexible hours, including weekends and holidays

* Strong organizational skills and attention to detail

• Experience

  Fresher

• No. of Openings

  50

• Education

  Higher Secondary, Secondary School, I.T.I., B.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management, B.Sc, B.Tech

• Role

  Hospitality Executive

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  HIG-87, Aliganj Main Rd, near Sahu Agencies Aliganj 226023