Hiring For Higher Secondary Freshers - Hospitality Executive

Job Description: Hospitality Executive

Position Overview:

We are seeking a well-presented, customer-focused hospitality executive to provide exceptional service and ensure a memorable experience for guests. The hospitality executive will be responsible for managing guest relations, overseeing service quality, and handling day-to-day hospitality operations to meet and exceed customer expectations.

Key Responsibilities:

Guest Services: Welcome guests, handle check-in/check-out procedures, and ensure their comfort throughout their stay or visit.

Customer Satisfaction: Address guest inquiries, requests, and complaints promptly and professionally to ensure high levels of satisfaction.

Operational Coordination: Coordinate with housekeeping, food and beverage, and other departments to ensure seamless service delivery.

Reservation Management: Manage bookings, reservations, and guest records efficiently using hospitality management systems.

Service Quality Monitoring: Maintain service standards and ensure all areas of the hospitality environment are clean, well-maintained, and guest-ready.

Event Support: Assist in the organization and management of events, meetings, and special guest services as needed.

Reporting: Prepare daily reports on guest feedback, occupancy levels, and operational issues.

Key Skills:

Excellent communication and interpersonal skills

Strong problem-solving and conflict resolution abilities

Professional appearance and customer-first attitude

Ability to multitask and manage time efficiently

Proficiency in hospitality software and booking systems

Qualifications:

Minimum Qualification: Diploma or Bachelor€™s degree in Hospitality, Hotel Management, or a related field

Previous experience in a hospitality, front office, or customer service role preferred

Fluency in English and local language(s)

Willingness to work flexible hours, including weekends and holidays

Strong organizational skills and attention to detail

• Experience

  Fresher

• No. of Openings

  50

• Education

  12th Pass

• Role

  Hospitality Executive

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  HIG-87, Aliganj Main Rd, near Sahu Agencies Aliganj 226023