## **Job Description: Hospitality Executive**
### **Position Overview:**
We are seeking a well-presented, customer-focused **hospitality executive** to provide exceptional service and ensure a memorable experience for guests. The hospitality executive will be responsible for managing guest relations, overseeing service quality, and handling day-to-day hospitality operations to meet and exceed customer expectations.
### **Key Responsibilities:**
* **Guest Services:** Welcome guests, handle check-in/check-out procedures, and ensure their comfort throughout their stay or visit.
* **Customer Satisfaction:** Address guest inquiries, requests, and complaints promptly and professionally to ensure high levels of satisfaction.
* **Operational Coordination:** Coordinate with housekeeping, food and beverage, and other departments to ensure seamless service delivery.
* **Reservation Management:** Manage bookings, reservations, and guest records efficiently using hospitality management systems.
* **Service Quality Monitoring:** Maintain service standards and ensure all areas of the hospitality environment are clean, well-maintained, and guest-ready.
* **Event Support:** Assist in the organization and management of events, meetings, and special guest services as needed.
* **Reporting:** Prepare daily reports on guest feedback, occupancy levels, and operational issues.
### **Key Skills:**
* Excellent communication and interpersonal skills
* Strong problem-solving and conflict resolution abilities
* Professional appearance and customer-first attitude
* Ability to multitask and manage time efficiently
* Proficiency in hospitality software and booking systems
### **Qualifications:**
* Minimum Qualification: Diploma or Bachelors degree in Hospitality, Hotel Management, or a related field
* Previous experience in a hospitality, front office, or customer service role preferred
* Fluency in English and local language(s)
* Willingness to work flexible hours, including weekends and holidays
* Strong organizational skills and attention to detail
Experience
Fresher
No. of Openings
50
Education
12th Pass
Role
Hospitality Executive
Industry Type
Hospitals / Medical / Healthcare Equipments
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
HIG-87, Aliganj Main Rd, near Sahu Agencies Aliganj 226023