Hiring For Higher Secondary Freshers - Hospitality Executive

## **job description: hospitality executive**

### **position overview:**

we are seeking a well-presented, customer-focused **hospitality executive** to provide exceptional service and ensure a memorable experience for guests. the hospitality executive will be responsible for managing guest relations, overseeing service quality, and handling day-to-day hospitality operations to meet and exceed customer expectations.

### **key responsibilities:**

* **guest services:** welcome guests, handle check-in/check-out procedures, and ensure their comfort throughout their stay or visit.

* **customer satisfaction:** address guest inquiries, requests, and complaints promptly and professionally to ensure high levels of satisfaction.

* **operational coordination:** coordinate with housekeeping, food and beverage, and other departments to ensure seamless service delivery.

* **reservation management:** manage bookings, reservations, and guest records efficiently using hospitality management systems.

* **service quality monitoring:** maintain service standards and ensure all areas of the hospitality environment are clean, well-maintained, and guest-ready.

* **event support:** assist in the organization and management of events, meetings, and special guest services as needed.

* **reporting:** prepare daily reports on guest feedback, occupancy levels, and operational issues.

### **key skills:**

* excellent communication and interpersonal skills

* strong problem-solving and conflict resolution abilities

* professional appearance and customer-first attitude

* ability to multitask and manage time efficiently

* proficiency in hospitality software and booking systems

### **qualifications:**

* minimum qualification: diploma or bachelors degree in hospitality, hotel management, or a related field

* previous experience in a hospitality, front office, or customer service role preferred

* fluency in english and local language(s)

* willingness to work flexible hours, including weekends and holidays

* strong organizational skills and attention to detail

• Experience

  Fresher

• No. of Openings

  50

• Education

  12th Pass

• Role

  Hospitality Executive

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  HIG-87, Aliganj Main Rd, near Sahu Agencies Aliganj 226023