Freshers & Experience || Full Time || Air Ticketing Agent

As an Airport Ticketing Agent, you will be the first point of contact for passengers at the airport, providing essential services for their travel needs. Your role is crucial in ensuring a smooth and pleasant experience for travelers.

**Key Responsibilities:**

- **Ticket Sales:** Assist customers in purchasing tickets for flights, helping them choose the best options based on their travel needs.

- **Check-In Services:** Guide passengers through the check-in process, including verifying their identification, luggage, and travel documents.

- **Customer Support:** Address customer inquiries courteously and effectively, providing them with information on flight schedules, delays, and gate changes.

- **Issue Boarding Passes:** Ensure that passengers receive their boarding passes accurately, enabling them to proceed through security checks efficiently.

- **Handle Payments:** Process ticket payments and manage cash or card transactions, ensuring accuracy and security in financial operations.

- **Problem Resolution:** Work to resolve any issues or complaints that passengers may encounter, maintaining a calm and professional demeanor.

To succeed in this role, you should possess strong communication skills to interact effectively with customers and team members. A pleasant attitude and patience are important in dealing with diverse travelers. Basic computer skills are necessary for managing ticketing systems and handling customer databases. A high school diploma is required, and prior experience in customer service or tourism can be an advantage, but it is not mandatory. Flexibility in working hours is also expected, as shifts may vary.

• Experience

  0 - 1 Years

• No. of Openings

  24

• Education

  12th Pass

• Role

  Airport Ticketing Agent

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office