As a Restaurant Captain, you will play a crucial role in ensuring an excellent dining experience for our guests. Your primary responsibilities will include:- Supervising Staff: Oversee the performance of servers and kitchen staff, ensuring they maintain high service standards and are well-coordinated during busy periods.- Customer Service: Greet and assist guests, addressing any concerns swiftly and professionally to enhance their dining experience and encourage repeat visits.- Order Management: Take and manage customer orders accurately, communicating them effectively to the kitchen while ensuring timely delivery.- Training Junior Staff: Provide guidance and training for new staff members, sharing best practices to ensure excellent service and team collaboration.- Ensuring Cleanliness: Ensure the dining area is clean, well-organized, and ready for guests at all times, promoting a welcoming atmosphere.- Handling Payments: Process payments efficiently and accurately, handling cash and credit transactions with care, and ensuring that receipts are provided.Required skills and expectations include:- Experience: A background in restaurant service, with 1 to 7 years of experience preferred. This experience should include familiarity with dining service standards.- Interpersonal Skills: Strong communication and interpersonal skills are essential, as you'll interact with both staff and customers regularly.- Attention to Detail: Ability to pay attention to guests' needs and preferences, ensuring that all aspects of their experience are addressed.- Team Player: A positive attitude and the ability to work collaboratively in a team-centered environment.- Time Management: Excellent organizational skills to manage multiple tasks efficiently in a fast-paced setting.