As a Restaurant Captain, you will play a crucial role in ensuring an excellent dining experience for our guests. Your primary responsibilities will include:
- Supervising Staff: Oversee the performance of servers and kitchen staff, ensuring they maintain high service standards and are well-coordinated during busy periods.
- Customer Service: Greet and assist guests, addressing any concerns swiftly and professionally to enhance their dining experience and encourage repeat visits.
- Order Management: Take and manage customer orders accurately, communicating them effectively to the kitchen while ensuring timely delivery.
- Training Junior Staff: Provide guidance and training for new staff members, sharing best practices to ensure excellent service and team collaboration.
- Ensuring Cleanliness: Ensure the dining area is clean, well-organized, and ready for guests at all times, promoting a welcoming atmosphere.
- Handling Payments: Process payments efficiently and accurately, handling cash and credit transactions with care, and ensuring that receipts are provided.
Required skills and expectations include:
- Experience: A background in restaurant service, with 1 to 7 years of experience preferred. This experience should include familiarity with dining service standards.
- Interpersonal Skills: Strong communication and interpersonal skills are essential, as you'll interact with both staff and customers regularly.
- Attention to Detail: Ability to pay attention to guests' needs and preferences, ensuring that all aspects of their experience are addressed.
- Team Player: A positive attitude and the ability to work collaboratively in a team-centered environment.
- Time Management: Excellent organizational skills to manage multiple tasks efficiently in a fast-paced setting.
Experience
1 - 7 Years
No. of Openings
03
Education
12th Pass
Role
Restaurant Captain
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
Super Mall, Sector 12, Karnal, Haryana