12th Pass Job Vacancies in Jammu

Join our dynamic team as an Airport Ground Staff member in Jammu, India. This entry-level role is ideal for individuals eager to start their career in the aviation industry, providing essential support to ensure smooth airport operations. Key Responsibilities:1. Passenger Assistance: Greet and assist passengers with check-in, boarding, and luggage handling, ensuring a friendly and efficient experience.2. Baggage Handling: Manage baggage processes, including loading and unloading of luggage, ensuring all items are handled with care and delivered to the correct destination.3. Ticketing Support: Help passengers with ticket queries and assist in the rebooking process in case of cancellations or delays, providing clear information and support.4. Safety and Security Checks: Conduct routine checks for security and safety protocols, ensuring compliance with airport regulations to maintain a safe environment.5. Communication: Collaborate with other team members and communicate effectively with passengers, providing updates and resolving any concerns as they arise.Required Skills and Expectations:Candidates should possess strong communication skills, enabling clear interaction with diverse passengers. A friendly demeanor and a customer-service orientation are crucial to ensure a positive travel experience. Attention to detail is necessary for handling luggage and conducting safety checks. Additionally, candidates must be able to work well in a team, display adaptability in a fast-paced environment, and be committed to following safety protocols diligently. A minimum education level of 12th pass is required, and previous experience is not mandatory, making this an excellent opportunity for freshers.

We are looking for a Ticketing Manager to join our team in Jammu. This is an exciting opportunity for individuals with up to 5 years of experience in ticketing management. The ideal candidate must have completed their 12th grade and be eager to contribute to our ticketing operations.Key responsibilities include managing daily ticket sales and services. You will ensure that all ticketing processes run smoothly and efficiently. You will also be responsible for handling customer inquiries and resolving any ticket-related issues, providing excellent customer service at all times.In addition, you will oversee the scheduling and organization of events, ensuring that all tickets are accurately accounted for and available for sale. This role requires you to work closely with other departments to coordinate ticketing needs and fulfill client requests.The ideal candidate should possess strong communication skills to interact with customers and team members effectively. Attention to detail is essential, as you will be managing various ticketing systems and data. Basic knowledge of ticketing software and office tools is preferred, but we are willing to train motivated individuals. A customer-focused attitude and the ability to multitask in a fast-paced environment are crucial for success in this role. A positive approach to problem-solving and teamwork will help you thrive in our dynamic setting.

We are seeking an enthusiastic Airport Executive to join our team in Jammu. This entry-level position is ideal for recent graduates who are eager to start their career in the aviation industry.Key Responsibilities:- Customer Service: Assist passengers with check-in, boarding, and baggage inquiries to ensure a smooth travel experience.- Ticketing Operations: Handle ticket sales and modifications, helping travelers with booking and payment processes efficiently.- Information Desk Support: Provide accurate information about flight schedules, terminal services, and airport facilities to passengers and their families.- Assistance with Security Procedures: Guide passengers through security checks and ensure compliance with airport regulations for safety.- Collaborate with Airport Staff: Work closely with other teams, including security and ground staff, to facilitate seamless airport operations.Required Skills and Expectations:Candidates must possess a minimum of a 12th-grade education and can be fresh graduates or have up to two years of experience. Strong communication skills, a friendly attitude, and a customer-oriented mindset are essential. Applicants should be able to work efficiently in a fast-paced environment and handle stressful situations with poise. Basic computer skills and knowledge of the flight process will be advantageous. A willingness to work in shifts and on weekends is also expected.

Job Overview:Ground Staff are responsible for handling all on-ground operations at airports to ensure the safe, smooth, and efficient functioning of flights. They assist passengers during check-in, boarding, and baggage handling, and coordinate with flight and maintenance teams for on-time departures and arrivals.Key Responsibilities:1. Passenger HandlingAssist passengers at check-in counters and boarding gates.Verify passenger documents (tickets, ID, visa, etc.).Provide flight information and guidance regarding baggage, boarding time, and gates.Handle passenger queries, requests, and complaints professionally.Assist special needs passengers (elderly, disabled, unaccompanied minors, etc.).2. Baggage HandlingTag, load, and unload baggage safely and efficiently.Operate conveyor systems and baggage carts.Ensure correct baggage delivery to flights and reclaim areas.Handle lost, delayed, or damaged baggage cases.3. Ramp OperationsDirect aircraft to parking bays using signals or radio communication.Assist in loading and unloading cargo and catering supplies.Coordinate aircraft refueling, cleaning, and maintenance support.Inspect runways and parking areas for safety and cleanliness.4. Coordination and CommunicationMaintain clear communication between flight crews, ground control, and airport departments.Ensure flight schedules are maintained with minimum delays.Report any irregularities or safety issues to the supervisor or duty officer.5. Safety and ComplianceFollow all aviation safety and security regulations.Conduct safety checks and ensure ground handling equipment is functioning properly.Maintain confidentiality and adhere to company policies.Skills and Competencies:Excellent communication and interpersonal skills.Strong organizational and multitasking ability.Knowledge of airport codes, schedules, and procedures.Ability to work under pressure and handle stressful situations calmly.Basic computer literacy (MS Office, check-in software, etc.).Teamwork and customer service orientation.Educational Qualification:Minimum: 10+2 (Higher Secondary) or equivalent.Preferred: Diploma or certification in Aviation, Airport Management, or Hospitality.Experience:Entry-level positions available for freshers.

Ground staff are the people who keep airport and airline operations running smoothly on the ground. They assist passengers, handle check-in and boarding, coordinate baggage, support aircraft turnaround, and make sure safety and service standards are met.Key ResponsibilitiesWelcome passengers and verify travel documents.Issue boarding passes and assign seats.Accept and tag baggage according to airline rules.Make boarding announcements and manage queues.Assist elderly passengers, families, VIPs, and passengers with reduced mobility.Coordinate with cabin crew and flight operations for departure readiness.Handle delays, cancellations, and rebooking support.Ensure security and safety procedures are followed.Different Areas of WorkGround staff roles may vary depending on department:Passenger ServiceCheck-in, boarding gates, arrivals assistance.Ramp / ApronMarshalling, headset communication, pushback coordination.Baggage ServicesLost & found, mishandled baggage reports.Customer Support / Help DeskFlight information and special requests.Daily DutiesReporting before flight opening time.Preparing counters and system logins.Verifying manifests and passenger loads.Closing flights and submitting reports.Skills & CompetenciesStrong communication and grooming.Customer service mindset.Ability to work in shifts, weekends, holidays.Patience in high-pressure situations.Teamwork and coordination.Basic computer knowledge.Educational Qualification10+2 or graduation (aviation/hospitality preferred).Training in customer service or airport operations is helpful.