Passenger assistance: Greeting passengers, answering questions, and providing directions Check-in: Checking in passengers, rebooking or redirecting passengers with delayed or canceled flights, and providing updates to passengers waiting Baggage handling: Loading and unloading luggage, helping with delayed or lost baggage, and making sure all baggage is delivered Boarding: Helping passengers board the plane and providing stairs for passengers and the flight crew Cabin services: Ensuring passengers are comfortable during their flights Ticket sales: Issuing tickets to passengers Reservations: Taking reservations from passengers who call in Security: Screening passengers and their luggage for security purposes Cleaning: Cleaning up after flights and maintaining a clean and organized work environment Flight operations: Planning, monitoring, and controlling airline flight operations Equipment operation: Operating ground support equipment, such as tugs and conveyor belts Taxiing and parking: Guiding aircraft during taxiing and parking