1. Explain and promote the benefits of Urban Yatra-s travel services to potential clients.2. Handle customer queries via email, WhatsApp, and calls with prompt follow-ups.3. Convert inquiries into confirmed bookings through consistent follow-ups.4. Prepare customized itineraries as per client needs, preferences, and budgets.5. Manage bookings for air tickets, hotels, local transportation, and holiday packages.6. Prepare and maintain MIS reports using advanced Excel tools (VLOOKUP, Pivot Tables, Charts, etc.).7. Share introductory emails, proposals, and marketing flyers with prospects and existing customers.8. Support operations and perform additional tasks assigned by superiors.9. Adapt quickly to new processes and contribute to a collaborative team environment.