Customer Operations Female Jobs in Delhi NCR

As an Operational Executive in our team based in Delhi, you will play a vital role in ensuring smooth day-to-day operations. This full-time position is designed for fresh graduates or individuals with up to two years of experience. **Key Responsibilities:**- **Administrative Support:** You will assist in daily administrative tasks, including organizing meetings and maintaining records to ensure that the office runs efficiently.- **Data Management:** Responsible for managing and updating databases, you will ensure that all information is accurate and easily accessible.- **Communication Coordination:** Serve as a point of contact for internal and external communications, helping to streamline processes and provide clear information.- **Operational Reporting:** Prepare and present operational reports to the management team, highlighting key metrics and areas of improvement.- **Team Collaboration:** Work closely with different departments to support various projects and initiatives, fostering a collaborative work environment.To be successful in this role, you should have a bachelors degree in B.A, B.Ed, or B.Sc. You need strong organizational skills, excellent communication abilities, and a proactive attitude. Being detail-oriented will help you manage tasks effectively. It's also important to be a team player and adaptable to changing priorities. Having basic computer skills, particularly in spreadsheets and word processing, will be beneficial. This position requires a female candidate, and it is office-based.

We are looking for a Front Office Admin to join our team in Sector 19. This role is perfect for someone who is organized, friendly, and ready to help others. **Key Responsibilities:**- **Welcome Visitors**: Greet and assist visitors as they arrive, making sure they feel welcome and guiding them to the appropriate areas.- **Manage Phone Calls**: Answer phone calls professionally, directing them to the right person or department, while taking detailed messages when necessary.- **Handle Correspondence**: Receive and send mail and packages, ensuring that all correspondence is processed efficiently.- **Maintain Records**: Keep track of administrative tasks and company records accurately, ensuring that everything is organized and accessible.- **Schedule Appointments**: Assist in scheduling meetings and appointments, coordinating with team members to ensure smooth operation.- **Support Administrative Tasks**: Provide support to the office team with various tasks, assisting in daily operations and helping out as needed. **Required Skills and Expectations:**- **Strong Communication Skills**: Must be able to communicate clearly and effectively with colleagues and visitors.- **Organizational Skills**: Should be detail-oriented, with the ability to manage multiple tasks and maintain an organized workspace.- **Basic Computer Knowledge**: Familiarity with basic office software and telephone systems is essential. - **Team Player**: Must work well with others and contribute positively to the team atmosphere. - **Positive Attitude**: A cheerful and approachable demeanor is important for creating a welcoming environment. Ideal candidates are female, have completed 12th grade, and have 0 to 3 years of experience in a similar role. The position is full-time and requires working from the office.

We are looking for a motivated Telesales Executive to contact potential and existing customers over the phone to promote products and services. The candidate will be responsible for generating leads, achieving sales targets, maintaining customer relationships, and updating records in the system. Good communication skills and target-oriented mindset are required.

As a Telecalling Executive, your main responsibility will be to make outbound calls to potential customers and persuade them to purchase products or services. You will also handle incoming calls and address customer inquiries or complaints. Additionally, you will maintain call records and update customer databases.Key Responsibilities:- Make outbound calls to potential customers to promote products or services- Handle incoming calls and address customer inquiries or complaints- Maintain call records and update customer databasesRequired Skills and Expectations:- Excellent communication and persuasion skills- Ability to handle rejection and remain resilient- Basic computer skills to update customer databases- Strong customer service orientation- Ability to work independently and as part of a team- Willingness to work from the office and adhere to company policies and procedures

Job Title: Real Estate Recovery Executive (Female)Department: Sales / Accounts / CollectionsLocation: On-siteExperience: 14 years (Freshers with good communication skills can also apply)Job Summary:We are looking for a Female Real Estate Recovery Executive to manage customer payment follow-ups, outstanding dues, and recovery processes. The role involves coordinating with clients, maintaining payment records, and ensuring timely collection as per company policy.Key Responsibilities:Follow up with clients for pending payments, installments, and duesCoordinate with sales, accounts, and legal teams for recovery casesMaintain customer payment records and recovery reportsHandle customer queries related to payment schedules and receiptsConduct telephonic, email, and in-person follow-ups when requiredEnsure recoveries are done in a professional and ethical mannerPrepare daily/weekly recovery status reportsSupport legal recovery process when escalation is requiredMaintain confidentiality of financial and customer dataRequired Skills & Qualifications:Graduate in any discipline (B.Com / BBA preferred)Good communication and negotiation skillsBasic knowledge of real estate payment structuresComfortable with MS Excel, Word, and CRM softwareAbility to handle pressure and difficult conversations politelyStrong follow-up and coordination skillsPreferred Candidate Profile:Experience in real estate, banking, or finance recoveryPresentable personality with professional attitudeSalary & Benefits:Salary: As per industry standardsCareer growth opportunitiesSupportive work environment

Hiring for 2 Back Office Staff Jobs in Delhi for Freshers,Required Educational Qualification is : 10th Pass with Good knowledge in Back Office Processing, Customer Care, Coordination Skills, Back End Processing, MS Office Word, Basic Computers, Computer Operations, Backend Process, Typing Skills, Basic Computer Skills, Backend, Data Entry etc.

Key Responsibilities:Front Office Management: Greet and welcome visitors, clients, and vendors in a professional manner. Answer, screen, and forward incoming phone calls and emails promptly. Maintain the reception area, ensuring it is tidy and presentable at all times. Handle visitor registrations, issue visitor passes, and maintain visitor logs. Manage incoming and outgoing mail, couriers, and deliveries.Administrative Support: Maintain office supplies inventory and place orders when necessary. Coordinate with vendors, service providers, and maintenance teams. Support HR and Admin teams with documentation, filing, and record-keeping. Assist in organizing meetings, conferences, and office events. Manage travel and accommodation arrangements for employees and guests. Prepare basic reports, letters, and spreadsheets as required.Office Coordination: Monitor office facilities, ensuring all equipment (phones, printers, AC, etc.) is functional. Handle petty cash and maintain records of office expenses. Ensure adherence to office policies and procedures. Coordinate with housekeeping and security for office upkeep.Qualifications and Skills: Bachelors degree in any discipline 1-3 years of experience in front office, reception, or administrative roles. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in MS Office (Word, Excel, Outlook). Professional appearance and a customer-focused attitude.

We are looking for a Back Office Executive to join our team at Twist And Treat. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers 10000 - 17000 and a dynamic environment with opportunities for growth.Key Responsibilities:Handle customer calls in a professional and efficient mannerAddress customer queries, concerns, and complaints with a problem-solving approachMaintain accurate records of customer interactions and follow-upsProvide timely and relevant information to customers to resolve their issuesWork collaboratively with other teams to escalate and resolve complex issuesMeet performance targets, including call handling time, customer satisfaction, and issue resolution ratesJob Requirements:The minimum qualification for this role is Diploma and 0.5 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

50 % data management & excel work.Maintain and update databases using excel.Create and manage Reports, charts and data analysis.HR hiring calls (50%)Schedule interviews, coordinate with candidates, and ensure a smooth hiring process.

### **Job Title:** Customer Care Executive (Female)**Company:** Black Jones Eyewear**Location:** Teliwara, Sadar Bazar, Delhi (Near Imli Wali Masjid)**Employment Type:** Full-time---### **About Black Jones Eyewear**Black Jones is a trusted eyewear brand with 6+ years in the market, known for delivering stylish, high-quality sunglasses and eyeglasses. We are looking for a dedicated Customer Care Executive to strengthen customer relationships and enhance our brand reputation.---### **Job Responsibilities:*** Call and connect with **customers who purchased on Amazon, Flipkart, and Myntra**.* Ask about their product experience and overall satisfaction.* If customers are happy with the product, **convince them politely to give a 5-star rating and positive review** on the respective platform.* Maintain a record of customer interactions and feedback.* Coordinate with the internal team to resolve customer concerns effectively.---**Qualifications & Skills:*** Minimum qualification: **12th Pass**.* Good communication skills in **Hindi and English (both)**.* Friendly, confident, and customer-oriented personality.* Ability to build trust and rapport with customers.* Basic knowledge of **Amazon, Flipkart, and Myntra apps** will be an advantage.---**Work Location:** Teliwara, Sadar Bazar, Delhi (Near Imli Wali Masjid)---**Salary & Benefits:*** Competitive salary (as per experience & skills).* Performance-based incentives.* Supportive and growth-oriented work environment.

Job Description: We are currently seeking a dedicated and efficient individual to join our wealth management firm. Responsibilities include (i) Client Service Requests a. Receive and process client service requests in a timely mannerb. To ensure timely fulfilment of client service requests by liaising with various AMC (Asset Management Companies) and other service providers.c. Track and monitor the status of service requests to ensure timely completion(ii) Back Office reporting a. Maintain accurate records of client interactions and transactions. b. Prepare regular reports on client engagement and outreach activities. c. Update client profiles and ensure compliance with regulatory requirements.(iii) Making calls to set up appointments and meetings a. Co-ordinate and schedule meetings with prospective and existing clients.b. Manage calendar for our founder and ensure optimal scheduling efficiency.c. Provide necessary information and materials to clients in preparation for the meetingsThe ideal candidate will be organized, detail-oriented, and adept at managing client inquiries promptly. Strong communication skills and a keen understanding or willingness to learn about the financial markets will be beneficial.

We are looking for 20 Sales Officer Posts in Janakpuri, Delhi, Uttam Nagar, Delhi, Nawada, Delhi, Tilak Nagar, Delhi, with deep knowledge in Sales Call, Cold Calling, Pre Sales, Home Loans, Business Loan, o, Loan Operations, Customer Relationship, Sales Operations, Co-ordinator, Tele Caller, Tele Sales Officer, Convincing Power, Negotiation Skills, Sales, Sales Target, Lead Management, Communication Skills, Target Achievement, Problem Solving, Lead Generation and Required Educational Qualification is : Higher Secondary, Secondary School, Sales Officer NR Finanzas Service Company OverviewNR Finanzas Service Pvt Ltd is a dynamic financial services company specializing in personal loans, business loans, and credit card solutions. We empower individuals and businesses with accessible, transparent, and tech-enabled financial products. Position SummaryAs a Sales Officer, you will be the face of NR Finanzas, responsible for acquiring new customers, promoting loan and credit card products, and ensuring a seamless onboarding experience. Your role is pivotal in driving revenue and building lasting client relationships. Key ResponsibilitiesPromote and sell loan products (personal, business, instant) and credit cards to eligible customersConduct field visits, tele-calling, and digital outreach to generate leadsExplain product features, eligibility criteria, and repayment terms clearlyAssist customers with documentation and application processesAchieve monthly sales targets and conversion ratiosMaintain accurate records of leads, follow-ups, and closures in Excel/ CRMProvide post-sales support and resolve customer queriesStay updated on RBI guidelines, lending norms, and competitor offerings Skills & CompetenciesStrong sales and negotiation skillsExcellent communication and presentation abilitiesCustomer-centric approach with problem-solving mindsetFamiliarity with loan processing systems and credit scoring toolsAbility to work independently and meet deadlines QualificationsGraduate in any discipline (12th/ Graduate)13 years of experience in financial product sales (loans/credit cards)Knowledge of KYC norms and lending regulations Work EnvironmentLocation: Janakpuri East - New Delhi / Noida - UPReporting to: Sales Manager / Branch HeadWorking Hours: 9:30 AM 6:30 PM (Monday to Saturday) Compensation & BenefitsFixed Salary: 18,000 27,000/monthIncentives: Attractive performance-based commissionsBenefits: Health insurance, allowance, travel reimbursement, training programs

Telecaller Job DescriptionJob Title: Telecaller / Telemarketing ExecutiveDepartment: Sales / Customer Service / Call CenterLocation: [NOIDA SECTOR 65 ]Employment Type: Full-time / Part-time / ContractJob Summary:We are looking for a motivated and customer-focused Telecaller to join our team. The primary responsibility is to make outbound calls to prospective customers, promote products/services, generate sales, or gather feedback. The ideal candidate should have excellent communication skills and a passion for customer engagement.Key Responsibilities:Make outbound calls to potential customers to introduce and explain products or services.Answer inbound customer calls, respond to inquiries, and resolve complaints or issues.Maintain a record of calls and customer responses in the CRM system.Follow up on previous interactions and ensure customer satisfaction.Generate leads and set appointments for the sales team (if applicable).Meet daily/weekly/monthly call and conversion targets.Provide accurate information and handle objections professionally.Stay updated on product knowledge, pricing, and promotions.Requirements:Education: High school diploma or equivalent. A degree in communication, marketing, or related field is a plus.Experience: Prior experience in telecalling, telesales, or customer support is preferred.Skills:Excellent verbal communication in [language(s), e.g., English, Hindi, etc.].Strong persuasion and negotiation skills.Ability to handle rejection and remain positive.Basic computer and data entry skills.Work Environment:Office-based or remote (as applicable).May require working in shifts, including weekends or eveningsBenefits:Performance-based incentivesTraining and career growth opportunities

We are new Start up looking for a beautiful female receptionist with basic computer knowledge

A Receptionist's job is to be the first point of contact for visitors and callers, managing the front desk, and providing essential administrative support. They greet visitors, answer and direct calls, maintain a tidy reception area, and assist with various office tasks.

Manage both admin and operational work. Quotation and invoice making, Inside sales, back office work. Lead generation, cold calling, sales support.Requirements & Skills:1. High school diploma or equivalent; Associates degree or administrative training is a plus2. Prior experience in an administrative or clerical role preferred3. Strong organizational and time-management skills4. Proficiency with Microsoft Office Suite (Word, Excel, Outlook) or Google Workspace5. Good verbal and written communication skills6. Friendly, proactive, and team-oriented attitude7. Ability to handle sensitive information with confidentiality9:30 AM - 6:30 PM Monday to Saturday

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)Greet and welcome guestsAnswer questions and address complaintsAnswer all incoming calls and redirect them or keep messagesReceive letters, packages etc. and distribute themPrepare outgoing mail by drafting correspondence, securing parcels etc.Check, sort and forward emailsMonitor office supplies and place orders when necessaryKeep updated records and filesMonitor office expenses and costsTake up other duties as assigned (travel arrangements, schedules etc.)Requirements and skills

We are looking for a Back Office Executive to join our team at Twist And Treat. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers 10000 - 17000 and a dynamic environment with opportunities for growth.Key Responsibilities:Handle customer calls in a professional and efficient mannerAddress customer queries, concerns, and complaints with a problem-solving approachMaintain accurate records of customer interactions and follow-upsProvide timely and relevant information to customers to resolve their issuesWork collaboratively with other teams to escalate and resolve complex issuesMeet performance targets, including call handling time, customer satisfaction, and issue resolution ratesJob Requirements:The minimum qualification for this role is Diploma and 0.5 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.