Customer Operations Fresher Jobs in Delhi NCR

We are looking for a Customer Service Associate to join our team in Noida. This is a full-time position that requires you to work from our office. You will play a crucial role in helping our customers and ensuring their satisfaction.Key Responsibilities:- Assist Customers: Provide friendly and effective support to customers over the phone, email, and chat for any inquiries they may have.- Problem Solving: Identify customer issues and work towards providing quick and effective solutions to enhance customer experience.- Maintain Records: Keep accurate records of customer interactions and transactions in our system to help track issues and their resolutions.- Follow Up: Contact customers to ensure issues were resolved to their satisfaction and provide further assistance if needed.- Collaborate with Team: Work closely with other team members to share insights and improve customer service processes.Required Skills and Expectations:- Communication Skills: Clear and effective verbal and written communication is essential for assisting customers and relaying information accurately.- Customer Focus: A strong desire to help customers and resolve their issues in a timely manner is important.- Problem-Solving Skills: Ability to think critically and find solutions to customer problems is crucial.- Team Player: Willingness to collaborate with colleagues and contribute to a positive team environment.- Adaptability: Being open to feedback and adjusting methods to improve customer service and efficiency in handling inquiries.No prior experience is required, making this an excellent opportunity for recent graduates or those looking to start a career in customer service.

We are looking for a dedicated Customer Service Associate to join our team in New Delhi. The ideal candidate will be responsible for providing high-quality support to our customers. This is a full-time position where you will work from our office.Key Responsibilities:- Assist Customers: Help customers with their inquiries via phone, email, or chat, ensuring their questions are answered accurately and promptly.- Resolve Issues: Address any problems or concerns customers may have with our products or services, working diligently to find effective solutions.- Maintain Records: Document customer interactions and feedback in our system to help improve service and track trends.- Product Knowledge: Learn about our products and services thoroughly to provide accurate information and guide customers effectively.- Team Collaboration: Work with team members to achieve common goals and improve customer service processes and outcomes.Required Skills and Expectations:- Strong communication skills are essential, both verbal and written, to effectively interact with customers.- Ability to work in a fast-paced environment while managing multiple tasks.- Good problem-solving skills to address customer issues efficiently.- Basic computer proficiency and experience with customer service software are advantageous.- A positive attitude and a willingness to learn about the company's products and services.Candidates with 0 to 2 years of experience who hold a degree in B.A, B.Arch, B.C.A, B.B.A, or B.Com are encouraged to apply.

We are seeking a dedicated Air Ticketing Executive to join our team in Noida. This role is suitable for individuals with 0 to 5 years of experience, and candidates should have at least completed their 10th grade education. Key Responsibilities:1. Booking Air Tickets: You will handle bookings for customers by utilizing various airline reservation systems, ensuring accuracy and promptness in transactions.2. Customer Service: Providing excellent support to clients is essential. You will assist customers with inquiries, resolve issues, and address any concerns regarding their travel plans.3. Fare Calculation: You will be responsible for calculating fares and informing customers of the best flight options, considering their budget and preferences.4. Documentation: Accurately prepare all necessary ticketing documentation and ensure compliance with airline policies and regulations.5. Follow-up: Regularly follow up with clients regarding their travel itineraries and any adjustments, ensuring they are informed of any changes.Requirements:Candidates should have strong communication skills, both verbal and written, to effectively interact with customers and colleagues. Basic knowledge of computers and reservation systems is essential for this role. You should have a keen attention to detail, as accuracy in booking and documentation is crucial. Being a team player and a proactive approach to problem-solving will be highly valued. Flexibility and willingness to learn are also important qualities for success in this position.

As a BPO Telecaller, you will be responsible for engaging with customers over the phone to provide information, answer queries, and assist with their needs. This is a full-time remote position based in Noida, suitable for candidates with minimal experience.Key Responsibilities:- Customer Interaction: Make outbound calls to customers to understand their needs and provide appropriate solutions, ensuring a positive experience.- Product Knowledge: Gain a thorough understanding of the products or services offered to effectively communicate their benefits and handle inquiries.- Lead Generation: Identify potential customers and collect relevant information that can help in converting leads into sales.- Database Management: Update and maintain customer information in the companys database to ensure accuracy and enhance future communications.- Feedback Collection: Gather customer feedback to help improve services and report any recurring issues to the management team for resolution.Required Skills and Expectations:- Strong communication skills in English and any regional language to ensure clear interaction with customers.- Basic knowledge of computer applications, as you will be using software tools to manage calls and data.- Ability to work independently, demonstrating good time management and self-discipline while working from home.- A positive attitude and a willingness to learn are essential, as you will be in a dynamic environment.- Preferred candidates should be male and have completed at least their 12th-grade education.

As an Operational Executive in our team based in Delhi, you will play a vital role in ensuring smooth day-to-day operations. This full-time position is designed for fresh graduates or individuals with up to two years of experience. Key Responsibilities:- Administrative Support: You will assist in daily administrative tasks, including organizing meetings and maintaining records to ensure that the office runs efficiently.- Data Management: Responsible for managing and updating databases, you will ensure that all information is accurate and easily accessible.- Communication Coordination: Serve as a point of contact for internal and external communications, helping to streamline processes and provide clear information.- Operational Reporting: Prepare and present operational reports to the management team, highlighting key metrics and areas of improvement.- Team Collaboration: Work closely with different departments to support various projects and initiatives, fostering a collaborative work environment.To be successful in this role, you should have a bachelors degree in B.A, B.Ed, or B.Sc. You need strong organizational skills, excellent communication abilities, and a proactive attitude. Being detail-oriented will help you manage tasks effectively. It's also important to be a team player and adaptable to changing priorities. Having basic computer skills, particularly in spreadsheets and word processing, will be beneficial. This position requires a female candidate, and it is office-based.

We are looking for a dedicated Banking Officer to join our team. The ideal candidate will help ensure smooth banking operations and provide excellent service to customers.Key Responsibilities:- Customer Support: Assist customers with account inquiries, transactions, and resolve issues to enhance their banking experience.- Account Management: Help open new accounts and manage existing accounts, ensuring that all information is accurate and up-to-date.- Transaction Processing: Handle various banking transactions, including deposits, withdrawals, and transfers, while ensuring compliance with bank policies.- Sales Support: Promote bank products and services to customers, helping them find suitable financial solutions based on their needs.- Record Keeping: Maintain accurate records of customer interactions and transactions, ensuring confidentiality and security of sensitive information.- Compliance: Ensure all banking activities adhere to regulatory guidelines and internal policies to maintain operational integrity.Required Skills and Expectations:Candidates should have a minimum education of 12th pass, with a desire to learn and grow in the banking sector. Strong communication skills are essential to effectively interact with customers. Candidates should demonstrate customer service orientation, showing patience and understanding. Basic numerical skills and attention to detail are necessary for handling transactions accurately. A proactive attitude and teamwork are expected, as this role requires collaboration with colleagues to achieve common goals. Previous experience in a customer-facing role is an advantage, but not mandatory.

Job Title: Sales Manager (Real Estate)Location: NoidaExperience: 0

We are looking for a Front Office Admin to join our team in Sector 19. This role is perfect for someone who is organized, friendly, and ready to help others. Key Responsibilities:- Welcome Visitors: Greet and assist visitors as they arrive, making sure they feel welcome and guiding them to the appropriate areas.- Manage Phone Calls: Answer phone calls professionally, directing them to the right person or department, while taking detailed messages when necessary.- Handle Correspondence: Receive and send mail and packages, ensuring that all correspondence is processed efficiently.- Maintain Records: Keep track of administrative tasks and company records accurately, ensuring that everything is organized and accessible.- Schedule Appointments: Assist in scheduling meetings and appointments, coordinating with team members to ensure smooth operation.- Support Administrative Tasks: Provide support to the office team with various tasks, assisting in daily operations and helping out as needed. Required Skills and Expectations:- Strong Communication Skills: Must be able to communicate clearly and effectively with colleagues and visitors.- Organizational Skills: Should be detail-oriented, with the ability to manage multiple tasks and maintain an organized workspace.- Basic Computer Knowledge: Familiarity with basic office software and telephone systems is essential. - Team Player: Must work well with others and contribute positively to the team atmosphere. - Positive Attitude: A cheerful and approachable demeanor is important for creating a welcoming environment. Ideal candidates are female, have completed 12th grade, and have 0 to 3 years of experience in a similar role. The position is full-time and requires working from the office.

Job Title: Hospitality ManagerCompany: Skytech AviationJob Location: IGI Airport, New DelhiJob Type: Full-TimeExperience: Freshers OnlyGender: Male & Female Both Can ApplyAge Criteria: 18 to 26 YearsJob Description:Skytech Aviation is hiring Hospitality Managers for IGI Airport, New Delhi. This role is ideal for candidates who have a passion for customer service and hospitality, and want to build a career in the aviation industry.Key Responsibilities:Ensure high-quality customer service for passengersAssist passengers with inquiries, guidance, and supportManage passenger comfort and overall experience at the airportCoordinate with ground staff and other departmentsHandle customer complaints in a professional mannerMaintain a welcoming and professional environmentRequired Skills:Excellent communication skills (Hindi & English)Pleasing personality and well-groomed appearanceStrong customer service and interpersonal skillsAbility to handle pressure and multitaskPositive attitude and leadership qualitiesInterview Details:Location: 3rd Floor, C-5, Above Sandoz Restaurant, Opposite Metro Pillar No. 418, Rajouri Garden, New Delhi - 110027contact person :78383 79094

We are looking for a Front Office Administrator who will play a key role in managing the front desk and providing excellent customer service. The ideal candidate will have great communication skills and a friendly attitude.Key Responsibilities:- Greeting Visitors: Welcome guests and clients as they enter the office, providing a warm and professional atmosphere.- Managing Phone Calls: Answer and direct incoming calls with clarity and efficiency, ensuring that inquiries are handled promptly.- Scheduling Appointments: Assist in organizing meetings and appointments, maintaining a well-structured calendar for the office.- Handling Mail: Sort and distribute incoming mail and packages, ensuring that correspondence reaches the right person or department.- Maintaining Reception Area: Keep the front desk and reception area tidy and organized, providing a neat space for clients and staff.- Data Entry and Record Keeping: Assist in updating and maintaining office records and databases, ensuring that information is accurate and accessible.Required Skills and Expectations:Candidates should have completed at least the 12th grade and possess strong verbal and written communication skills. Being friendly, approachable, and having a positive attitude are critical for this role, as you will be the first point of contact for visitors. Basic computer skills are necessary for managing calls and scheduling appointments. Attention to detail and the ability to multitask will help ensure smooth daily operations in the office environment. Candidates should be eager to learn and adapt to new challenges.

Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.

We are looking for a dedicated Airport Executive to join our team in Delhi. This entry-level position is perfect for candidates who have recently completed their 12th grade and are eager to start a career in the aviation industry. As an Airport Executive, you will play a key role in ensuring a smooth experience for passengers at the airport. Key Responsibilities:1. Passenger Assistance: You will greet passengers, help them with check-in procedures, and answer any questions they may have to ensure a pleasant travel experience.2. Baggage Handling: You will assist in managing baggage claims and lost items, ensuring that all procedures are followed for a quick resolution.3. Ticketing Support: You will help passengers with ticket confirmations and changes, guiding them through the various options available.4. Safety Compliance: You will be responsible for following safety protocols and responding to any emergencies or incidents, keeping both passengers and staff safe.5. Team Collaboration: You will work with other airport staff to facilitate smooth operations, ensuring effective communication across teams.Required Skills and Expectations:We are looking for candidates who have good communication skills to interact positively with passengers and team members. A professional attitude, a willingness to learn, and the ability to handle stressful situations calmly are vital. Basic computer skills are also required to manage electronic systems and assist with ticketing.

We are looking for a motivated Telesales Executive to contact potential and existing customers over the phone to promote products and services. The candidate will be responsible for generating leads, achieving sales targets, maintaining customer relationships, and updating records in the system. Good communication skills and target-oriented mindset are required.

Job Summary:We are seeking a proactive and customer-focused Customer Support Executive to handle inbound and outbound customer interactions for our banking process. The ideal candidate will assist customers with account-related queries, transactions, product information, and issue resolution while ensuring high levels of customer satisfaction and compliance with banking regulations.Key Responsibilities:Handle inbound/outbound customer calls, emails, and chats related to banking servicesAssist customers with account inquiries, balance details, transactions, and service requestsResolve complaints and escalate complex issues to the appropriate departmentEducate customers about banking products such as savings accounts, credit cards, loans, and digital banking servicesEnsure adherence to banking policies, KYC norms, and compliance standardsMaintain accurate records of customer interactions in the CRM systemAchieve assigned performance targets (AHT, CSAT, Quality scores, etc.)Required Qualifications:Graduate in any discipline (Commerce/Finance preferred)03 years of experience in banking, financial services, or BPO (Freshers may apply)Strong verbal and written communication skillsBasic understanding of banking products and financial termsProficiency in MS Office and CRM systemsAbility to work in rotational shifts