Customer Operations Fresher Jobs in Delhi NCR

We are looking for an Airport Terminal Services Agent to join our team in Delhi. This entry-level position is ideal for individuals who enjoy working in a fast-paced environment and are passionate about providing excellent customer service.Key Responsibilities:1. **Passenger Assistance**: Help passengers with check-in procedures, baggage claims, and boarding processes to ensure a smooth travel experience.2. **Information Provision**: Offer accurate information about flight schedules, terminal facilities, and services to enhance passenger knowledge and comfort.3. **Baggage Handling**: Safely manage passenger luggage, including proper tagging, loading, and unloading, while ensuring compliance with airline policies.4. **Customer Service**: Address passenger inquiries and concerns promptly and courteously, striving to resolve issues and maintain high satisfaction levels.5. **Documentation**: Ensure that all necessary paperwork is completed accurately and processed according to company guidelines.Required Skills and Expectations:Candidates should have completed at least their 12th grade and possess strong interpersonal skills. It is essential to communicate clearly and effectively, both verbally and in writing. The ability to handle stressful situations and work well under pressure is crucial. Basic computer skills are necessary for managing passenger information and documentation. A strong team player attitude is expected, along with a commitment to providing exceptional service to all travelers. Reliable attendance and punctuality are essential in this role.

As a Boarding Pass Executive based in Ghaziabad, you will play a key role in ensuring a smooth check-in process for travelers. Your main duties will include:- **Preparing Boarding Passes**: You will generate and issue boarding passes to passengers, ensuring that all details are correct and in accordance with airline regulations.- **Assisting Passengers**: Help passengers with any queries related to their boarding passes, including explaining seating arrangements and baggage policies.- **Coordinating with Airlines**: Work closely with various airline representatives to handle any issues or changes related to check-in and boarding processes.- **Maintaining Records**: Keep accurate records of issued boarding passes and passenger information to ensure compliance with security and operational requirements.- **Ensuring Compliance**: Adhere to safety and security regulations to protect passenger data and uphold the integrity of the boarding process.To succeed in this role, candidates should have the following skills and qualities:- **Communication Skills**: Strong verbal and written communication skills are essential to interact effectively with passengers and team members.- **Attention to Detail**: You must be meticulous in checking passenger details to prevent errors that could affect travel plans.- **Customer Service Orientation**: A friendly and helpful attitude is a must, as you will be assisting passengers throughout their check-in experience.- **Problem-Solving Abilities**: You should be able to think on your feet and resolve issues promptly while maintaining a calm demeanor.- **Team Player**: Collaborating with colleagues and airline staff is crucial to ensure an efficient operation. This position is suitable for candidates with no prior experience up to six years, and a minimum education of a 12th-grade pass.

We are seeking dedicated Airport Staff to join our team in Delhi. This role is essential in ensuring smooth operations at the airport, providing excellent customer service to travelers.Key Responsibilities:1. **Customer Service**: Greet passengers, assist with check-in procedures, answer inquiries, and ensure a pleasant travel experience.2. **Baggage Handling**: Manage and help passengers with their luggage, ensuring that bags are safely loaded and unloaded.3. **Screening and Security**: Support security staff in screening passengers and their belongings for safety compliance, ensuring a secure airport environment.4. **Information Desk Support**: Provide accurate flight information and assistance with flight schedules, gate changes, and other travel-related queries.5. **Emergency Procedures**: Be familiar with emergency protocols to assist in evacuations or safety procedures when necessary.Required Skills and Expectations:Candidates should have strong communication skills to interact effectively with passengers and team members. A good sense of responsibility and attention to detail is essential for safety and service excellence. Basic problem-solving skills are necessary to address passenger concerns and ensure their needs are met. Ability to work in a fast-paced environment and handle various tasks simultaneously is important. While previous experience is not required, a willingness to learn and adapt is crucial for success in this role.

We are seeking a dedicated Air Ticketing Executive to join our team in Noida. This role is suitable for individuals with 0 to 5 years of experience, and candidates should have at least completed their 10th grade education. Key Responsibilities:1. **Booking Air Tickets**: You will handle bookings for customers by utilizing various airline reservation systems, ensuring accuracy and promptness in transactions.2. **Customer Service**: Providing excellent support to clients is essential. You will assist customers with inquiries, resolve issues, and address any concerns regarding their travel plans.3. **Fare Calculation**: You will be responsible for calculating fares and informing customers of the best flight options, considering their budget and preferences.4. **Documentation**: Accurately prepare all necessary ticketing documentation and ensure compliance with airline policies and regulations.5. **Follow-up**: Regularly follow up with clients regarding their travel itineraries and any adjustments, ensuring they are informed of any changes.Requirements:Candidates should have strong communication skills, both verbal and written, to effectively interact with customers and colleagues. Basic knowledge of computers and reservation systems is essential for this role. You should have a keen attention to detail, as accuracy in booking and documentation is crucial. Being a team player and a proactive approach to problem-solving will be highly valued. Flexibility and willingness to learn are also important qualities for success in this position.

We are looking for an Airport Ramp Executive to join our team in Delhi. This position is suitable for candidates with 0 to 4 years of experience and requires at least a 12th-grade education.As an Airport Ramp Executive, you will be responsible for ensuring the safe and efficient handling of aircraft at the airport ramp. You will work closely with ground crew and other airport personnel to facilitate smooth operations.Key responsibilities include:1. **Aircraft Marshalling**: Guiding incoming and outgoing aircraft to and from the parking areas. You will communicate clearly with pilots to ensure their safe arrival and departure.2. **Baggage Handling**: Loading and unloading passenger baggage and cargo from the aircraft. This includes ensuring that all items are handled carefully and accurately.3. **Equipment Operation**: Operating ground support equipment like tugs and belt loaders efficiently and safely. You must be trained and familiar with these tools to perform your duties effectively.4. **Safety Compliance**: Following all safety protocols and procedures on the ramp. This ensures a safe working environment for yourself and other employees.5. **Team Collaboration**: Working as part of a team to ensure all ramp operations run smoothly. Good communication and teamwork skills are essential.Candidates must be reliable, punctual, and able to work in a fast-paced environment. A strong sense of responsibility and attention to detail is critical for this role.

We are looking for a dedicated Customer Care Associate to join our team in Sector 63. This full-time role is perfect for recent graduates or those with up to 3 years of experience. The ideal candidate will have completed at least their 12th grade and will work in our office to help provide excellent support to our customers.**Key Responsibilities:**- **Answer Customer Inquiries:** Respond to customer questions through various channels, ensuring they receive accurate and timely information.- **Resolve Issues:** Address and troubleshoot customer complaints with a positive attitude, working to find solutions that satisfy both the customer and the company.- **Maintain Records:** Keep detailed notes of customer interactions and issues in the system to help with future follow-ups.- **Follow Up:** After resolving an issue, reach out to customers to confirm satisfaction and ensure their needs have been met.- **Team Collaboration:** Work closely with team members and other departments to ensure smooth operations and high-quality service delivery.**Required Skills and Expectations:**Candidates should have strong communication skills, both verbal and written, to effectively interact with customers. A friendly and approachable demeanor is essential, along with the ability to remain calm under pressure. Basic computer knowledge is required to navigate customer management systems. Candidates should be detail-oriented and organized to handle multiple tasks efficiently. A willingness to learn and adapt to new situations is also important, as this role involves continual improvement and customer service excellence.

Job Title: Hospitality ManagerCompany: Skytech AviationJob Location: IGI Airport, New DelhiJob Type: Full-TimeExperience: Freshers OnlyGender: Male & Female Both Can ApplyAge Criteria: 18 to 26 YearsJob Description:Skytech Aviation is hiring Hospitality Managers for IGI Airport, New Delhi. This role is ideal for candidates who have a passion for customer service and hospitality, and want to build a career in the aviation industry.Key Responsibilities:Ensure high-quality customer service for passengersAssist passengers with inquiries, guidance, and supportManage passenger comfort and overall experience at the airportCoordinate with ground staff and other departmentsHandle customer complaints in a professional mannerMaintain a welcoming and professional environmentRequired Skills:Excellent communication skills (Hindi & English)Pleasing personality and well-groomed appearanceStrong customer service and interpersonal skillsAbility to handle pressure and multitaskPositive attitude and leadership qualitiesInterview Details:Location: 3rd Floor, C-5, Above Sandoz Restaurant, Opposite Metro Pillar No. 418, Rajouri Garden, New Delhi - 110027contact person :78383 79094

We are looking for a dedicated Airport Executive to join our team in Delhi. This entry-level position is perfect for candidates who have recently completed their 12th grade and are eager to start a career in the aviation industry. As an Airport Executive, you will play a key role in ensuring a smooth experience for passengers at the airport. Key Responsibilities:1. **Passenger Assistance**: You will greet passengers, help them with check-in procedures, and answer any questions they may have to ensure a pleasant travel experience.2. **Baggage Handling**: You will assist in managing baggage claims and lost items, ensuring that all procedures are followed for a quick resolution.3. **Ticketing Support**: You will help passengers with ticket confirmations and changes, guiding them through the various options available.4. **Safety Compliance**: You will be responsible for following safety protocols and responding to any emergencies or incidents, keeping both passengers and staff safe.5. **Team Collaboration**: You will work with other airport staff to facilitate smooth operations, ensuring effective communication across teams.Required Skills and Expectations:We are looking for candidates who have good communication skills to interact positively with passengers and team members. A professional attitude, a willingness to learn, and the ability to handle stressful situations calmly are vital. Basic computer skills are also required to manage electronic systems and assist with ticketing.

Require 60 candidates either male or female for a BPO in noida for non voice process. The BPO work for banks in ncr. It manages the customers of banks. It require candidates who will be involved in emailing process with the customers of banks. The candidates will have to do emails to the same customers and solve their queries and issues whatever they have. The communication will be done through emailing between the candidates and customers. Both male and female candidates can apply for the job. Freshers and experienced both can apply for the job. Freshers will get 17k and experienced candidates will get 19k salary per month respectively. Interested candidates can apply for the same job and can contact to Mr Nitin.

We are looking for a dedicated Airport Supervisor to join our team in Delhi. This role is important for ensuring that all airport operations run smoothly and safely while providing excellent service to passengers.Key Responsibilities:1. **Team Coordination**: You will supervise airport staff, ensuring they follow procedures and work efficiently as a team.2. **Operations Management**: Oversee daily airport operations, including check-in, security, and boarding processes, to ensure timely performance.3. **Passenger Assistance**: Provide outstanding customer service by assisting passengers with queries, helping with luggage, and addressing concerns.4. **Safety Compliance**: Monitor all safety regulations, ensuring that the airport environment adheres to required standards and protocols.5. **Reporting**: Prepare reports on daily operations, staff performance, and passenger feedback to improve services continually.Required Skills and Expectations:Candidates should have a minimum of 10th-grade education and ideally have 0-5 years of experience in a similar role. Strong communication skills are essential for effectively interacting with staff and passengers. You should be able to work in a fast-paced environment, showing leadership qualities and a commitment to teamwork. Flexibility in shifts is necessary as airport operations run 24/7. Candidates must also be adaptable to changes and able to respond calmly to unexpected situations.

We are seeking dedicated individuals to fill the role of Ground Staff in Delhi. This position is suitable for candidates with 0 to 5 years of experience and a minimum education level of 10th grade. The role involves ensuring efficient ground operations at the airport.Key Responsibilities:1. **Check-in Assistance**: Assist passengers during the check-in process by providing information and facilitating a smooth experience.2. **Baggage Handling**: Ensure the proper loading and unloading of baggage onto and from aircraft, maintaining safety and efficiency.3. **Customer Service**: Address passenger inquiries and resolve issues, ensuring a positive experience throughout their journey.4. **Safety Compliance**: Follow all safety regulations and procedures to maintain a secure working environment at the airport.5. **Coordination with Teams**: Collaborate with other ground staff and departments to ensure timely flight operations.Required Skills and Expectations:Candidates should possess strong communication skills, as interacting with passengers and team members is crucial. A friendly demeanor is essential for providing excellent customer service. Successful candidates will be able to work under pressure and adapt to varied tasks in a dynamic environment. Basic problem-solving skills and attention to detail are also important. Flexibility in work hours, including evenings and weekends, may be necessary. This role is a great opportunity for those keen on starting their careers in the aviation industry.

We are seeking a dedicated Ground Staff Supervisor to manage and coordinate daily ground operations at our Delhi location. This role is ideal for individuals with 0 to 5 years of experience who are eager to lead a team and ensure smooth airport operations.Key Responsibilities:- **Team Management**: Supervise and lead a team of ground staff, ensuring all tasks are completed efficiently and effectively.- **Operations Coordination**: Oversee daily ground operations, including check-in, baggage handling, and boarding procedures, ensuring they meet safety and service standards.- **Customer Service**: Address passenger inquiries and resolve any issues that arise during ground operations, maintaining a high level of customer satisfaction.- **Training and Development**: Provide training and ongoing support to new staff members, fostering a positive work environment while enhancing team performance.- **Safety Compliance**: Ensure all safety protocols and regulations are strictly followed during operations to maintain a safe environment for both staff and passengers.Required Skills and Expectations:Candidates should possess strong leadership abilities and excellent communication skills to effectively interact with both team members and passengers. Attention to detail is crucial, along with the ability to manage multiple tasks in a fast-paced environment. A minimum education of 10th grade is required, and a proactive attitude will be highly valued. Flexibility in working hours and a commitment to service excellence are essential for success in this role.

We are looking for enthusiastic individuals to join our team as Airport Terminal Services Agents in Noida, India. This role is essential in ensuring a smooth and pleasant travel experience for passengers. Ideal candidates should be team-oriented and committed to delivering excellent customer service.Key responsibilities include:1. **Passenger Assistance**: Provide support to passengers during check-in and boarding processes, helping them with their luggage and ensuring all travel documents are in order.2. **Information Services**: Offer accurate information regarding flight schedules, gate assignments, and airport facilities, ensuring passengers feel well-informed.3. **Problem Resolution**: Handle passenger inquiries and resolve issues related to delays, baggage, or other concerns, maintaining a calm and professional demeanor.4. **Safety Compliance**: Uphold all airport safety regulations and procedures, ensuring a secure environment for passengers and staff.To be successful in this role, candidates are expected to possess excellent communication skills, both written and spoken, to interact confidently with diverse passengers. A strong customer service orientation is essential to ensure a positive travel experience. Teamwork is crucial, as you will work closely with different departments within the airport. Adaptability is important, as the airport environment can be dynamic and fast-paced. Being detail-oriented and organized will also help in managing tasks effectively. A minimum education of 12th grade is required, and no prior experience is necessary, making this an excellent opportunity for entry-level candidates.

Job Title: Airport Ground Staff (Fresher)Company Name: Skytech AviationInterview Location : Delhi Rajouri Garden Job Type: Full-TimeJob Description:Skytech Aviation is hiring Airport Ground Staff (Freshers Only) for the aviation sector. Male and female candidates who are passionate about working in the airline and airport industry are welcome to apply.Job Location: Indira Gandhi International Airport (IGI Airport), DelhiEligibility Criteria:Experience: Freshers OnlyGender: Male & Female both can applyAge Limit: 18 - 26 YearsEducation: Minimum 12th PassJob Responsibilities:Assisting passengers during check-in and boardingProviding customer support at airport countersHelping passengers with baggage and documentationCoordinating with airline staff for smooth passenger servicesEnsuring a comfortable travel experience for passengersSkills Required:Good communication skillsPolite and professional behaviorPresentable personalityBasic knowledge of English and HindiBenefits:Attractive SalaryProfessional TrainingCareer opportunities in the aviation industryContact Number: 7982271981

Job Title: Airport Ground Staff (Fresher)Company Name: Skytech AviationJob Type: Full-TimeJob Description:Skytech Aviation is hiring Airport Ground Staff (Freshers Only) for the aviation sector. Male and female candidates who are passionate about working in the airline and airport industry are welcome to apply.Job Location: Indira Gandhi International Airport (IGI Airport), DelhiEligibility Criteria:Experience: Freshers OnlyGender: Male & Female both can applyAge Limit: 18 - 26 YearsEducation: Minimum 12th PassJob Responsibilities:Assisting passengers during check-in and boardingProviding customer support at airport countersHelping passengers with baggage and documentationCoordinating with airline staff for smooth passenger servicesEnsuring a comfortable travel experience for passengersSkills Required:Good communication skillsPolite and professional behaviorPresentable personalityBasic knowledge of English and HindiBenefits:Attractive SalaryProfessional TrainingCareer opportunities in the aviation industryContact Number: 7838379094

We are looking for a dedicated Airport Terminal Services Agent to join our team in Gurgaon, India. This role is essential in ensuring smooth operations at the airport terminal and enhancing passenger experiences.As an Airport Terminal Services Agent, your key responsibilities will include assisting passengers during check-in, helping with boarding procedures, and providing information about flights and services. You will also handle baggage claims and address queries to ensure that all passengers feel supported throughout their journey. Maintaining a friendly and professional demeanor is crucial as you interact with travelers from diverse backgrounds.To succeed in this role, candidates should possess good communication skills in both English and Hindi to assist passengers effectively. Basic computer skills are essential for managing check-in systems and handling flight information. A strong focus on customer service is necessary to ensure a positive experience for all passengers. Being able to work in a fast-paced environment and adapt to changing situations will be important in carrying out daily tasks efficiently. Candidates should be at least 12th-grade pass and have 0-2 years of experience in customer service, preferably in the aviation sector. This position requires enthusiasm, a team-oriented attitude, and the ability to work flexible hours, including weekends and holidays, to accommodate flight schedules.

We are looking for dedicated Airport Staff to join our team in Gurgaon. This is a full-time position suitable for candidates with 0 to 2 years of experience, and a minimum education of 12th pass.**Key Responsibilities:**- **Customer Service:** Assist passengers with their inquiries and provide information about flights, gates, and services available at the airport.- **Check-In Support:** Help passengers during the check-in process, ensuring they have the correct documentation and tickets.- **Baggage Handling:** Assist in the safe and efficient handling of passengers' luggage, including loading and unloading bags from aircraft.- **Security Procedures:** Adhere to airport security protocols, ensuring all areas are secure and passengers are aware of safety regulations.- **Flight Monitoring:** Keep track of flight schedules and updates, communicating any changes to passengers and staff promptly.- **Cleanliness Maintenance:** Ensure that public areas and facilities are kept clean and well-maintained for the comfort of travelers.**Required Skills and Expectations:**- Strong communication skills to interact effectively with passengers and colleagues.- Good problem-solving abilities to address passenger concerns or issues as they arise.- A team player who can work collaboratively in a fast-paced environment.- Basic computer skills to utilize check-in systems and communicate effectively.- Must be punctual and reliable, showcasing a strong work ethic.- An approachable and friendly demeanor is essential to create a positive experience for travelers.

We are looking for dedicated and enthusiastic Airport Staff to join our team in Delhi. This full-time role is ideal for individuals with a passion for customer service and an interest in the aviation industry. Key Responsibilities:- Customer Service: Greet passengers, provide information, and assist them with check-in and boarding procedures to ensure a smooth travel experience.- Baggage Handling: Safely manage luggage loading and unloading, ensuring all items are handled with care and follow airline regulations.- Security Checks: Support airport security by helping to screen passengers and luggage, maintaining safety protocols.- Coordination: Work closely with other staff members and departments to ensure timely flight schedules and efficient operations.- Problem Solving: Address passenger inquiries and resolve any issues that arise promptly and professionally.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication skills in both English and Hindi. The role demands a friendly attitude and a strong commitment to providing high-quality customer service. Applicants should be able to work in a fast-paced environment and manage multiple tasks efficiently. A positive outlook, teamwork ability, and attention to detail are essential for success in this role. Prior experience is not required, making it an excellent opportunity for newcomers eager to start their career in the aviation sector.

We are seeking a Boarding Pass Executive to join our team in Delhi. This role is ideal for candidates with a passion for customer service and a commitment to ensuring a smooth travel experience for passengers.In this position, you will be responsible for assisting travelers in the boarding process. This includes checking boarding passes, ensuring passengers have the correct documentation, and answering any questions they may have.