Communication Trainer Female Jobs in Pune

Online co-commerc company distributorship as a work

About Us:Topmentor is a leading educational solutions provider committed to guiding students and professionals towards their academic and career goals. We provide online courses related to Data Science.Position Overview:As a Customer Relationship Manager at Topmentor, you will play a critical role in connecting with potential candidates, understanding their educational needs, and converting these interactions into successful admissions. Your primary responsibilities will include reaching out to prospects, conducting engaging conversations, and providing detailed information about our programs to encourage enrollment.Key Responsibilities:Prospect Outreach: Initiate and maintain contact with potential candidates through phone calls and other communication channels.Needs Assessment: Conduct in-depth discussions with candidates to understand their educational and career objectives.Program Promotion: Provide clear and compelling information about Topmentors programs, services, and benefits to prospective students.Conversion: Convert prospects into admissions by addressing their queries, overcoming objections, and guiding them through the enrollment process.Customer Support: Offer ongoing support and assistance to candidates throughout the admission process, ensuring a smooth and positive experience.Reporting: Maintain accurate records of all interactions and updates in our CRM system. Provide regular reports on conversion rates and progress.Requirements:Fluency in English: Excellent verbal and written communication skills in English are essential.Skills: Strong interpersonal skills, persuasive communication, and the ability to build rapport with diverse audiences.Benefits:Competitive SalaryWorking Hours 9:30- 5:30Informal dress codeCell phone & Internet reimbursement

Understand customer need and handle their queriesClose sales and achieve quarterly targetsGenerate leads and make calls to potential customersManage time to handle multiple ca

Roles & Responsibility:-What youll do,1) identify training and development needs within an organisation through job analysis, appraisal schemes and regular consultation with business managers and human resources departments. 2) design, expand and manager training and development programmes based on the needs of the organisation and the individualcreate and/or deliver a range of training using face-to-face, digital and blended learning optionsproduce training materials for in-house courses.3)plan and assess the 'return on investment' of any training or development programme, considering the costs of planned programmes and keeping within budgets. 4) develop effective induction programmes for new staff, apprentices and graduate traineesmonitor and review the progress of trainees through appraisals, questionnaires and discussions with managers, and provide trainees with timely and constructive feedback.5) evaluate training and development programmes, and prepare reports for management in areas such as usage, engagement and performance6) amend and revise programmes as necessary, in order to adapt to changes occurring in the work environment and industry developments7) help line managers and trainers solve specific training problems, either on a one-to-one basis or in groups8) Promote a work culture of continuing professional development (CPD).9) research new technologies and methodologies in workplace learning and present this research.

Should have minimum 3 to 5 Years of experience as an Executive Assistant to the MD / Director of a Company.Educational Qualification:- GraduatesRoles Responsibilities:-Answering Directing phone calls, taking, organizing and distributing messages/correspondence.Maintaining Company Schedules.Maintaining and ordering office supplies.Scheduling meetings and conferences.Typing, preparing and collating reports.Organizing documents and paperwork and maintaining a filing system.Organising servicing meetings (producing agendas and taking minutes).Managing databases all Lists like Insurance, Credit Cards etc.Prioritising workloads.Liasing / coordinating with relevant organisations and clients - Manufacturing Party's, Trade Marks, Company Secretary.Working in a receptionist capacity to greet clients, customers and visitors.Answering calls.Supervising Staff new Employees.Implementing administrative procedures.Skill Set Required:-Proven experience as an executive assistant or other relevant administrative support experience.In-depth understanding of entire MS Office suite (WORD EXCEL MUST).Manage information flow in a timely and accurate manner.Excellent Follow Up Skills.Ability to organize a daily workload by priorities.Must be able to meet deadlines in a fast-paced quickly changing environment.Professional Level Verbal And Written Communications Skills.A proactive approach to problem-solving with strong decision-making skills.

Good Personality , Good Communication , Soft Skill & Computer skills