BPO Non Voice Process Female Jobs in Hyderabad

We are looking for an enthusiastic Telecaller to handle customer interactions, generate leads, and support the sales team. The ideal candidate should have good communication skills and a positive attitude.Key ResponsibilitiesMake outbound calls to potential customersHandle inbound inquiries and provide project detailsGenerate and qualify leads for the sales teamMaintain and update customer databaseFollow up with interested clients regularlySchedule site visits and meetingsMaintain call records and reports

Greetings from Intouch CX!We are hiring for International Chat Process only for immediate joiner( Customer support)Interested Candidates can call the below number:Whatsup Your CV Roles & Responsibilities:Support through Chat.Respond to customer complaints in a professional manner.Attempt to resolve complaints successfully in accordance with established guidelines.Coordinate with the co-workers, lead persons and other departments as appropriateActively listen to the customer, and show empathy and patienceAbility to build rapport with the customer.Ability to overcome objections and ask for the business.Key Skills:Preferred candidates with understanding on eCommerce websites.Knowledge of mobile / computing products.Should possess effective written communication skills and comprehension skills.Ability to work in a fast-paced, hectic, changing environmentAbility to organize and follow up multiple tasks/details with accuracy and timelinessExcellent Typing Speed: (At least 30 wpm).Excellent interpersonal, intrapersonal skills, team player.Eligibility Criteria:Undergraduate & above (No backlogs & Not pursuing any regular studies).0 to 5 years of experience in the call center industry, preferably in Chat/Email OperationsMinimum understanding of Customer Service.Immediate joiners are preferred.Willing to work in Night Shifts/ Late Night Shifts.Willing to work from officeInterested Candidates can call the below number:

ResourcesHelp CentreStart of main contentHome How to Write a Job Description TelecallerTelecaller Job Description: Top Duties and QualificationsA telecaller is responsible for gathering leads and producing sales by speaking with prospective and current customers over the phone. Their duties include gathering information from the target market, following up with customers to provide new products or services and documenting customer feedback for follow-up actions.Telecaller Duties And ResponsibilitiesTelecallers discuss with potential customers to inform them of the companys offerings and services. They ensure the prospects are aware of the brand along the journey and influence them to enter the sales funnel. Additionally, they engage with existing customers to collect data on the impacts of the companys merchandise or services, which they subsequently relay to the relevant divisions to improve the user experience. A telecaller may also carry out the following tasks: