Solicits, develops, and coordinates sales and marketing efforts with Sales and Marketing Departmentto ensure international sales growth along with accurate and timely order entry, proper documentcollection per country requirement, research, billing, and collections for sales orders, coordinatingorders with Production Schedules. Punctual attendance Is essential.Job Duties: Receive and respond to customer inquiries, purchase orders or sales orders via electronic mail,telephone, fax, mail. Coordinate and work with customers on a daily basis from start to finish of each order. Able to prioritize work in a fast paced, multi-tasking environment. Support the Sales Team with their customers and assist where necessary. Determine and/or verify product size, pricing, packaging, labeling and country requirements. Process and maintain contracts and reporting skills to sales team. Manage order changes or determine appropriate substitutions to expedite orders. Coordinate problem resolution with appropriate departments. Work closely with accounting/Exim Bank to gather customer credit applications, checkreferences, etc. to establish customer payment terms. Resolve/follow up on customer concerns on a timely basis to ensure customer satisfaction. Maintain and prepare reports for each country as required by management and agents. Determine appropriate delivery method based on customer needs and type of product. Develop in-depth knowledge of products, pricing, packaging, delivery and contractarrangements. Some travel may be required. Other duties as assigned