Array ( [0] => customer-support-executive-bpo [1] => mumbai ) BPO Customer Support Executive 12th Pass Fresher Jobs in Mumbai
31

BPO Customer Support Executive 12th Pass Fresher Jobs in Mumbai

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  • 0 - 6 yrs
  • 4.8 Lac/Yr
  • Mumbai
Good Communication Skills Soft Skills Interpersonal Skills Active Listening Troubleshooting Skills Problem Resolution Handling Customer Queries Upselling Customer Relationship International BPO Customer Service Outbound Process BPO Telemarketing Proficiency in English
Job Title:International Customer Support ExecutiveLocation: Mumbai Mumbai (On-site)Job Type:Full-time ________________________________________Job SummaryVC InMotions Private Limited is looking for a fresher and an experienced Telecaller for a US Outbound & Inbound Voice Process. The ideal candidate will be responsible for engaging with existing customers, introducing new products or services, and driving repeat orders through effective communication and persuasion.________________________________________Key Responsibilities Make outbound calls to existing international (US-based) customers Explain and promote new products and services effectively Convince customers to place additional or repeat orders Maintain professional communication and strong customer relationships Follow company guidelines and sales processes________________________________________Required Skills & Qualifications Excellent communication skills Good phone etiquette and customer service skills Ability to work collaboratively in a team environment Minimum 1 year of experience in an international voice process (US preferred) Prior experience in customer service or telemarketing is an advantage Educational Qualification: Any Graduate________________________________________Perks & Growth Exposure to International Market Training and mentorship from senior team members Career growth towards Customer Support Representative (Voice process)________________________________________Salary & Benefits: Competitive salary (Rs. 20,000- Rs. 40,000) based on interview performance and relevant experience ________________________________________
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Malad West Mumbai
Customer Relationship Telephone Handling Customer Care Inbound Calls Good Communication Skills International BPO Executive Customer Support
We are looking for a Customer Support Executive to join our team in Malad West. In this full-time role, your main focus will be to assist and support our customers effectively.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle customer questions and issues via phone, email, or chat, providing clear and accurate information to help resolve their concerns.- **Document Customer Interactions:** Each customer interaction must be logged accurately in our system to ensure that all service requests are tracked and can be referred back to if needed.- **Assist with Product Knowledge:** You will need to understand our products/services well enough to guide customers through usage, features, and benefits, ensuring they have a positive experience.- **Problem Resolution:** Your role will involve identifying issues customers face and working towards finding effective solutions quickly and efficiently.- **Provide Feedback:** Share insights and recurring issues with the management team to help improve our services and enhance customer satisfaction.**Required Skills and Expectations:**- Strong communication skills are essential, both spoken and written, to interact professionally with customers.- A customer-oriented attitude is important, helping you understand and meet customer needs effectively.- Basic computer skills are necessary to manage customer databases and document interactions.- The ability to work well under pressure and in a team environment will be crucial for handling multiple inquiries effectively.- A positive and proactive approach towards learning about the companys products will aid you in better assisting customers.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Vasai East Mumbai
Telecalling Hindi Teacher English Marathi Customer Relationship Customer Care Customer Service Customer Handling Customer Support BPO Voice Domestic BPO Inbound Calls Chat Support Hindi BPO
Job DescriptionPosition: Customer Support ExecutiveLocation: Vasai, MaharashtraIndustry: Anchor Brand / Consumer-Facing ServicesEmployment Type: Full-time - 9-6 fix time - Mon to SatJob SummaryWe are looking for a proactive and customer-focused Customer Support Executive to join our team at our Vasai location. The ideal candidate will be responsible for handling customer queries across multiple channels while simultaneously managing KYC documentation and verification as per company and regulatory guidelines. This role requires strong communication skills, attention to detail, and the ability to multitask efficiently.Key ResponsibilitiesCustomer SupportHandle inbound and outbound customer queries via phone, email, WhatsApp, or chat.Provide accurate information regarding products, services, processes, and policies of the anchor brand.Resolve customer complaints and issues within defined TATs while maintaining high customer satisfaction.Maintain professional and empathetic communication with customers at all times.Escalate complex or unresolved issues to the relevant internal teams.KYC Documentation & VerificationCollect, verify, and process customer KYC documents (Aadhaar, PAN, address proof, etc.).Ensure completeness and accuracy of all KYC records as per company standards.Identify discrepancies or missing documents and follow up with customers for resolution.Maintain proper digital and physical records of KYC documentation.Adhere strictly to compliance, data privacy, and regulatory guidelines.Coordination & ReportingCoordinate with internal teams such as operations, compliance, and backend support.Update customer interactions, KYC status, and remarks in CRM or internal systems.Prepare basic daily/weekly reports related to customer queries and KYC processing.Required Skills & CompetenciesExcellent verbal and written communication skills (English, Hindi; Marathi preferred).Strong customer-handling and problem-solving abilities.Good attention to detail, especially for documentation and verification tasks.Basic computer knowledge (MS Excel, Word, CRM tools).Ability to multitask and work under deadlines.High level of integrity and confidentiality handling sensitive customer data.Eligibility CriteriaMinimum qualification: HSC / Graduate (any stream).03 years of experience in customer support, backend operations, or KYC process preferred.Freshers with good communication skills may also apply.Candidates from VasaiVirar or nearby locations preferred.Working Hours & Benefits6 days working (as per company policy).Fixed salary + performance-based incentives.On-the-job training provided.Growth opportunities within the organization.Why Join Us?Opportunity to work with a reputed anchor brand.Stable role with a mix of customer interaction and backend operations.Skill development in customer support, compliance, and documentation processes.
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Customer Relationship Excel Customer Management Customer Service Customer Care Customer Handling BPO Voice Domestic BPO Customer Support Good Communication Skills Hindi BPO Chat Support Telephone Handling
Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target
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Sales BPO Voice BPO Sales Domestic BPO Hindi BPO Voice Process Inbound Calls Outbound Calling Outbound Sales Outbound Telesales Representative Telesales Executive Customer Care Customer Support
Urgent Openings Kotak 811 (Sales Process)Qualification: HSC / GraduatesFreshers can applyGood Hindi communication and average English requiredSalary: 15,000 in-hand + incentivesRotational week offLocation: Thane, Dhokali NakaTwo rounds of interviewInterested candidates can apply immediately. Contact On: HR Pratiksha - 8698488197 (Call /WhatsApp)
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Communication Customer Support Sales Chat Support International BPO Voice Process Chat Process Executive Domestic BPO International BPO
The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.
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  • Fresher
  • 2.3 Lac/Yr
  • Beyond Thane Mumbai
Customer Relationship Outbound Calling Customer Service Customer Support International BPO
Customer Service ExecutiveCompany: Altruist Technologies Pvt. Ltd.Process: OneAssist Inbound Customer ServiceLocation: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai 400710Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-TimeShift Timing: Rotational Day Shifts08:00 AM 05:00 PM09:00 AM 06:00 PM10:00 AM 07:00 PM11:00 AM 08:00 PMInterview Mode: Face-to-FaceInterview Time: 11:00 AM 05:00 PMWork Days: Monday to SaturdayWeekly Off: RotationalJob Description:Altruist Technologies Pvt. Ltd. is hiring Customer Service Executives for an inbound process under OneAssist. The role involves resolving customer queries and providing support over calls in a professional manner.Key Responsibilities:Handle inbound calls from customers and resolve queries efficiently.Ensure customer satisfaction through effective communication.Maintain call records and adhere to process compliance.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Freshers and candidates with a minimum of 6 months BPO experience are welcome.Age Limit: 18 to 34 years.Gender: Male & Female candidates eligible.Communication Skills:Non-lingual (Good English): 16,000 in-handLinguistic Candidates (Regional Language): 18,000 in-handCompensation & Benefits:Salary: 16,000 18,000 (based on language proficiency)Incentives: Performance-based incentives available
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  • 0 - 1 yrs
  • Mumbai
Good Communication Skills Domestic BPO
1)Provide exceptional service via voice calls, promptly addressing inquiries and issues.2)Manage high volumes of calls with professionalism and efficiency.3)Troubleshoot and resolve issues quickly, following procedures and escalating when needed.4)Ensure clear, empathetic communication, making customer feel supported.5)Continuously improve retention processes based on feedback and performance data. (As required)Achieve and exceed sales targets through effective communication and persuasion (As required)
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Good Communication Skills Customer Relationship Customer Care Customer Support Customer Handling Customer Service BPO Voice Telephone Handling
Job Responsibilities:-Provide Tier 2 support to customers via calls, emails, and chatsEnsure 100% issue resolution and customer satisfactionFollow escalation procedures for unresolved issuesHandle outbound calls as per client requirementsPerform candidate verifications and recruitment support (fresh/rehires)Navigate and assist customers on self-service portalsMaintain SLA, data quality, and call documentation standardsRequired Skills:- Good technical aptitude and ability to learn quicklyExcellent verbal and written communication skillsFamiliarity with tools like ServiceNow, ERP systems, MS Office, and Internet ExplorerPrior BPO experience preferred (not mandatory)Interview Process: Versant (Score 58+), Communication Discussion
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Customer Relationship Customer Service Customer Care Customer Handling BPO Voice Telephone Handling Domestic BPO Good Communication Skills Cold Calling Inbound Calls Customer Support Chat Support Hindi BPO
Job Title: Customer Service ExecutiveLocation: Work from Home (Remote)About Us:Kritiz Consultancy is a business process outsourcing company specialized in HR outsourcing and hiring solutions. We are seeking a highly motivated and experienced Customer Service Executive to join our team.Job Summary:We are looking for a talented Customer service executive to build and maintain strong relationships with our clients. The ideal candidate will have excellent communication and interpersonal skills, with a strong background in financial markets.Responsibilities:Build and maintain relationships with clients, customers.Identify new business opportunities and generate revenue.Promote and market products and services.Collaborate with internal teams to achieve business objectivesRequirements:- Should have knowledge of financial market and capital market.- Should be familiar with equity brokers, capital market participants, sub broker.- Excellent communication and interpersonal skills- Strong analytical and problem-solving skills- Ability to work independently in a remote environmentWhat We Offer:- Competitive salary package: 18k -23k- Opportunity to work with a leading financial market participants- Work from home opportunity- Professional growth and development opportunities
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  • Fresher
  • 1.8 Lac/Yr
  • Mumbai
Customer Care Customer Communication Customer Handling Customer Relationship Customer Support Customer Service Customer Management International BPO Cold Calling Outbound Calling Call Center
Earn Upto 12,000 to 20,000 every month working from home,Customer management work for freshers, Great opportunity for students and ladies.
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Customer Relationship Client Management Csat Hindi BPO English Domestic BPO International BPO Executive BPO Operations
Customer support executiveFreshers are eligibleGraduation is MandatoryExcellent English + HindiSalary : Upto20,000 take homeMale/female both eligible6 days working, 1 rotational weekoffShift: 8 hours shift between 8am to 8pmJob Types: Full-time, PermanentPay: 16,000.00 - 25,000.00 per monthTo apply connect on 9315931366
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Mumbai
Domestic Chat Live Chat Support Operation Customer Service Customer Care Customer Support Domestic BPO CSE Customer Management Inbound Call Center BPO Non Voice Chat Process Chat Support BPO
Job Openings for 3 Chat Process Executive Jobs with minimum 1 Year Experience in Mumbai, having Educational qualification of : Higher Secondary, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree with Good knowledge in Domestic Chat, Live Chat, Support Operation, Customer Service, Customer Care, Customer Support, Domestic BPO, CSE, Customer Management, Inbound, Call Center, BPO Non Voice, Chat Process, Chat Support, BPO etc. candidate who are fresher or experienced both can apply for this position company will give good salary and other benefits also,
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Customer Care Customer Support Voice Process International BPO Voice Process BPO Voice Email Drafting Chat Support
Hi,We have opening for the position of Customer Support Executive.Below is the JD and company's profile.Company's Name : SantosaTech PVT. LTD. which is associated with Datagain INC. Website- www.datagainservices.comDesignation- Customer Support ExecutiveExperience- minimum 6 months required in relevant field.Salary- Decent hike on your last drawnShift Timing- 8.30pm-5.30am (Fixed Night Shift)Working Days- Monday to FridayMode- Hybrid 3 days work from home, 2 days work from officeProcess- Finance Related Blended Process (80% email process, 20% calling process)Please Note : Arrange your laptop/computer windows 10/11 version with wifi 50 mbps.
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Good Communication Skills Technical Editing Customer Service Customer Handling Customer Management Customer Care Outbound Calling International BPO Customer Support
Teleperformance Gurgaon & JaipurCompany: TeleperformanceDesignation: Customer Support Executive (CSE) / Technical Support Executive (TSE)No. of Openings: 100Location: Jaipur, Gurgaon (Work from Office)Salary: 27,000 - 35,000 CTC per month (based on interview) + Attractive performance-based incentivesJaipur Location Perk: 15 days hotel accommodation for outstation candidatesMode of Interview: VirtualHR RoundOperations RoundRequirements:Education: Undergraduate/GraduateExperience: Freshers and Experienced candidates can applyJaipur: Open to candidates from anywhere in India who can relocate immediately after selectionGurgaon: Local candidates preferredSkills:Excellent communication skills in EnglishStrong technical mindsetNo grammatical errors or MTI (Mother Tongue Influence)Good thought process and command over tenses
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Outbound Calling Domestic BPO Customer Support Voice Process International Call Center Cold Calling BPO Non Voice Inbound Voice Process Call Center Sales
JOB DETAILS Answer incoming calls, making outbound calls and respond to customer's queries in a timely manner Strong phone and verbal communication skills along with active listening Identify, obtain, and clarify customer information by answering telephone calls, establishing a dialogue with the customers and verifying information. Follow the call center communication scripts when handling different topics Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way. Document all call information according to standard operating procedures Familiarity with CRM systems and practices Meet personal/team qualitative and quantitative targets Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively Recognize, document, and alert the management team of trends in customer calls Follow up customer calls where necessary Upsell products and servicesContactASC GROUP8499084053
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Gujarati Language Interpreter

Wehire Talent solutions

Voice Process International Voice Process Domestic Voice Process Telecaller BPO Customer Support Executive BPO Telecaller
Wehire Talent Solutions Job role - Language Interpreter Location- Remote *Excellent communication in English language is mandatory *Must be fluent in Gujarati Language Native speakers only - 5 days working,2 rotational offs- comfortable with night shifts and 24/7 rotational shifts.Education - 12th pass Freshers and Experienced both are eligibleAge- 18 to 45 years Salary - upto 5.5lpa - Desktop will be provided after selection ContactAakanksha (hr)Contact- 7987939547
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  • 0 - 5 yrs
  • Mumbai
Customer Relationship Customer Communication Outbound Calling Customer Care Communication Skill Fluent in English Customer Handling Call Center International International BPO
Tech Mahindra is hiring Customer Service Advisors for chat support (UK Shift) in Mumbai. Freshers and experienced candidates (minimum 6months of experience) with good communication skills are welcome. Immediate joiners preferred. Send your resume to PratikshaDhananjay.jadhav@Techmahindra.com or WhatsApp to 9136481200.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Maharashtra Nagar Mumbai
Outbound Calling Telecaller Work From Home
We have vacant of 50 bpo customer support executive Jobs in Maharashtra Nagar, Mumbai, for Freshers Educational Qualification : Higher Secondary, Secondary School, Other Bachelor Degree Skill outbound calling etc.doccument pan card adhar card linked mob no and bank account details
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Hiring For Customer Service Associate

Red Hibiscus Info Solution

BPO Operations Inbound Process Customer Service Representative Customer Care Executive Email Support Chat Support Customer Service Associate
To Solve the Customer Queries Over the Call.good Communication Skillfor International Process;5 Days Working, 2 Rotational Week Offfor Domestic Process; 6 Days Working, 1 Rotational Week Off
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Customer Support Executive

Creative Consultant & Contractor

Customer Relationship Outbound Calling Customer Service Customer Care Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Hiring for 2 Customer Support Executive Jobs in Mumbai,Nagpur, for Freshers,Required Educational Qualification is : Higher Secondary, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree with Good knowledge in Customer Relationship,Outbound Calling,Customer Service,Customer Care,Customer Support,Customer Handling,Customer Management,International BPO,Cold Calling,Customer Communication,Call Center etc.candidates who are intrested and ready to join those candidates can apply for the post. mostly company will prefer experience candidates. company will give good salary and other banifts also.
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Nepali Language Interpreter

Wehire Talent solutions

Voice Process International Voice Process Domestic Voice Process Telecaller Domestic BPO BPO Customer Support Executive
Wehire Talent Solutions Job role - Nepali Language Interpreter Location- Remote *Excellent communication in English language is mandatory*Must be fluent in Nepali language Native speakers only - 5 days working,2 rotational offs- comfortable with night shifts and 24/7 rotational shifts.Education - 12th pass Freshers and Experienced both are eligibleAge- 18 to 45 years Salary - upto 5.5lpa - Desktop will be provided after selection ContactAakanksha (hr)Contact- 7987939547
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International BPO Executive International BPO Voice Process Email Support Email Drafting Outbound Calling Client Interaction
Hi,We have opening for the position of Customer Support Executive.Below is the JD and company's profile.Company's Name : SantosaTech PVT. LTD. which is associated with Datagain INC.Website- www.datagainservices.comDesignation- Customer Support ExecutiveExperience- minimum 6 months required in relevant field.Salary- Decent hike on your last drawnShift Timing- 8.30pm-5.30am (Fixed Night Shift)Working Days- Monday to FridayMode- Hybrid 3 days work from home, 2 days work from officeProcess- Finance Related Blended Process (80% email process, 20% calling process)Please Note : Arrange your laptop/computer windows 10/11 version with wifi 50 mbps
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