Hiring Freshers || Customer Support Executive

Job Responsibilities:-

Provide Tier 2 support to customers via calls, emails, and chats

Ensure 100% issue resolution and customer satisfaction

Follow escalation procedures for unresolved issues

Handle outbound calls as per client requirements

Perform candidate verifications and recruitment support (fresh/rehires)

Navigate and assist customers on self-service portals

Maintain SLA, data quality, and call documentation standards

Required Skills:-

Good technical aptitude and ability to learn quickly

Excellent verbal and written communication skills

Familiarity with tools like ServiceNow, ERP systems, MS Office, and Internet Explorer

Prior BPO experience preferred (not mandatory)

Interview Process: Versant (Score 58+), Communication Discussion

• Experience

  Fresher

• No. of Openings

  100

• Education

  12th Pass

• Role

  Customer Support Executive

• Industry Type

  IT-Hardware & Networking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Office