Customer Support Engineer Graduate Fresher Jobs in Pune

As a Customer Support Engineer, you will be essential in helping customers resolve technical issues while providing top-notch service. Your role will involve working directly with clients to ensure their satisfaction and understanding of our products.**Key Responsibilities:**- **Technical Support:** Assist customers with product-related issues, guiding them through troubleshooting steps to resolve their concerns effectively.- **Customer Interaction:** Engage with clients via phone, email, or in-person to gather information about their technical needs and provide timely solutions.- **Documentation:** Maintain detailed records of customer interactions and technical issues in our support system to ensure accurate tracking and follow-up.- **Feedback Collection:** Gather customer feedback regarding our products and services, reporting insights to improve our offerings and service quality.- **Collaboration:** Work closely with the engineering and product teams to escalate complex issues and support product improvements.**Required Skills and Expectations:**A successful candidate will have a Bachelors degree in Engineering (B.E). Candidates should be comfortable working in a team environment and exhibit strong problem-solving skills. Excellent communication skills are essential for effectively conveying technical information to customers. A customer-focused attitude is vital, along with the ability to handle stressful situations calmly. Candidates with 0 to 5 years of experience will be considered, making this an ideal opportunity for recent graduates as well as those with some work experience. Being detail-oriented and organized will help you manage customer queries efficiently.

Trainee service engineer for Testing , commissioning servicing of PA systems , fire alarm system , electronics cards etc at our factory in Pune or at different projects sites within India . job requires travelling within and outside of India

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Hostess SKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All India

To follow the sales plan and objectives shot term and long term goals.To visit the customers for product and sales promotion and to generate enquiries. To present the products and organization at customer end. To discuss with customers to understand the customer requirements. To send news letters to customers for generation of enquiries. To arrange to send quotations to customers against generated enquiries. To make follow up with customers for orders , advance payments , delivery and outstanding payments. To attend customers for any issue raised by the customer as and when required. To provide the required technical / commercial details , informations to customers for any specific requirement from customer. To gather / collect the customer related information during the customer visits. To coordinate with manufacturing / back office team for delivery status , or for any other specific requirements from customer. To coordinate with back office team for order cancellation , order diversification ,, if any or for dispatch clearance etc. . To coordinate with other concern areas for customer related issues if any.To fill , update and send daily activity reports and dash bords to H.O. as per frequency defined.To prepare and update customer data base.To follow the defined and implemented system and to maintain records.

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air hostess.SKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team

Job Title: Installation Executive Educational Qualification: Diploma in Engineering or ITI with 0-2 years of experience in installation of equipment/devices with automation capabilities.Positive attitudeTeam Player and problem solving capabilityAbility to travel with short noticeReporting To: Manager Shared Services Travel: 90%Job Responsibilities: Travel to customer / client location for installation activities. Ensure the availability of components / parts to be installed at customer location. Communication pre-installation requirements to customer / client. Installation of the products as per the installation manuals and demonstration of the safety, maintenance, and operation procedures to customer / client representatives. Documentation of installation, operation and maintenance checklists and issuance of documents to customers. Ensure installation kits availability all the time. Timely installation of the products and suggesting areas where products should be set up to ensure the increased efficiency. Troubleshooting problems with existing equipment. Testing old and new installation connections. Providing customers with verbal and written operating instructions for new equipment. Ensure the cleanliness of area after installation job completion. Recording and maintaining key parts related stock levels. Provide feedback on the installation challenges related to products and support required if any. Generation of invoice for the installation, repair and maintenance services. Ensure the maintenance contracts are executed in timely manner and adhered as per the schedule.

Education Diploma/Bachelors Degree in electrical/Electronics/Instrumentation(Preferable) MS-CIT (For basic computer knowledge) Certification is not mandatory.Requirements Good Verbal and Written communication skill Must have basic panel wiring knowledge Willing to go On-site Driving license is mandatory.Roles & Responsibilities Conduct machine trials. Prepare trial reports and other Customer Support process documents. Diagnose and troubleshoot technical issues either by taking remote access or by visiting customer place. Communicate clients via call, E-Mail, SMS. Properly escalate unresolved issues to appropriate internal teams. Resolve customer issues in timely and accurate manner.Note: - Only Male candidates are applicable.Freshers can also apply.