Customer Service Representative Job Vacancies in Mysore

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they dont have enough information to answer customer questions or resolve complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.ResponsibilitiesCustomer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersRequirements and skillsProven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively

Roles and Responsibilities1. Managing Inquiries: Handling incoming calls, emails, and chat inquiries from customers regarding internet services.2. Technical Support: Assisting customers with troubleshooting internet connectivity issues, modem/router setup, and other technical problems.3. Billing and Payments: Addressing billing inquiries, processing payments, and resolving any payment-related issues.4. Service Upgrades and Sales: Informing customers about service upgrades, new plans, and promotions, and assisting with plan changes.5. Complaint Resolution: Handling customer complaints, providing solutions, and ensuring customer satisfaction.6. Account Management: Managing customer accounts, updating information, and ensuring data accuracy.7. Feedback Collection: Gathering customer feedback to improve service quality and customer experience.8. Documentation: Maintaining records of customer interactions, transactions, and issues for future reference

Position: Call Center ExecutivesEmpower Your Ascent! Work From Home - Seizing Opportunities Across IndiaAbout Us: Welcome to Votiko Solutions, a beacon of excellence in the BPO industry and celebrated as the best call center. Beyond delivering exceptional customer engagement, we are committed to fostering individual growth. Join our dynamic team, where your skills are not just recognized but celebrated, and your journey towards success is our shared narrative.Job Overview: As a Call Center Executive, you are the catalyst for delivering unparalleled service. From the comfort of your home, engage in telemarketing, manage diverse inbound and outbound calls, and provide stellar customer support. Votiko provides an inclusive environment where your career aspirations find boundless opportunities to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Propel Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and be a driving force for success in a dynamic work environment.Contact Us: Call us at 8511539085 or 8980851139, or submit your resumes to hr@votiko.comEmbark on a rewarding journey with Votiko Solutions, where your success is our

Job Openings for 2 Customer Service Representative Jobs for Freshers in Mysore, Karnataka, having Educational qualification of : Diploma, Professional Degree, Other Bachelor Degree with Good knowledge in Microsoft Office, Communication Skills, Customer Care, Customer Support, Corporate Social Responsibility etc.,

We have vacant of 2 Customer Service Representative Jobs in Mysore, Karnataka, for Freshers Educational Qualification : Diploma, Professional Degree, Other Bachelor Degree Skill C Language, Microsoft Office, Communication Skills, Customer Care, Customer Support, Corporate Social Responsibility etc.,

We are looking for 2 Customer service representative Posts in Mysore, Karnataka, with deep knowledge in C Language, Microsoft Office, Communication Skills, Customer Care, Customer Support, Corporate Social Responsibility and Required Educational Qualification is : Diploma, Professional Degree, Other Bachelor Degree,

Job Openings for 2 Customer Service Representative Jobs for Freshers in Mysore, Karnataka, having Educational qualification of : Diploma, Professional Degree, Other Bachelor Degree with Good knowledge in C Language, Microsoft Office, Communication Skills, Customer Care, Customer Support, Corporate Social Responsibility etc.,

We are looking for 2 Customer Service Representative Posts in Mysore, Karnataka, with deep knowledge in C Language, Microsoft Office, Communication Skills, Customer Care, Customer Support, Corporate Social Responsibility and Required Educational Qualification is : Diploma, Professional Degree, Other Bachelor Degree,

Salary - fresher - 17kmin 1 year- 23kmin 2 year- up to 5.5 LPA Excellent communication skills to attend/resolve client issues on calls/chat/mail. Excellent verbal, written communication, interpretation and active listening skills Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently Should have good command and Fluency over English, Hindi + Any other regional language will be added advantage. Ability to quickly and efficiently assimilate process knowledge Effective probing & analysing skills and capable of doing a multi-tasking of voice & data entry Should be comfortable working from office. Being proactive and show the utmost respect for customers time Good time management, ensuring all contacts with customers add value Job Location : Mysore Qualification : Must be a B.COM/M.COM (Commerce) Graduate Shift : 8 to 8 rotational shift and week off. notice upto 15 days

All these cities require sales staff Tele salesCounter salesField sales Any Fresher & experienced can apply

Votiko Solutions Private Limited - Empowering Careers, Connecting Talent GloballyType: International BPO Call CenterPosition: Call Center ExecutivesEnhance Your Professional Journey! Work Remotely - Embracing Opportunities NationwideAbout Us: Join Votiko Solutions, a frontrunner in the BPO industry, recognized for its exceptional call center services. We are committed not just to outstanding customer interaction but also to promoting personal growth. Become a member of our dynamic team, where your skills are valued and your journey to success aligns with our collective vision.Job Overview: As a Call Center Executive, your role will be crucial in delivering high-quality service. Work from the ease of your home while participating in telemarketing, managing a variety of inbound and outbound calls, and providing exceptional customer support. Votiko presents a nurturing environment where your career aspirations can flourish.Job Responsibilities:1. Drive telemarketing activities, including lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for both B2B and B2C customers.3. Deliver exceptional customer support through various channels, including calls, emails, and live chat.4. Actively strive to exceed set performance goals.Requirements:1. Minimum of 3 years of experience in an international call center environment.2. Strong command of English with superb communication skills.3. Age restriction of 40 years or younger.4. Proven achievements in telemarketing and customer support positions.5. Must possess a personal laptop and a dependable broadband connection for efficient remote work.Rewards and Opportunities: Competitive salary ranging from 20,000 to 40,000, dependent on experience. Attractive incentives tied to performance outcomes. Flexibility to work from home.Are you prepared to elevate your career as a Call Center Executive in a top call center? Seize this opportunity! Join Votiko Solutions a