Customer Service Representative Job Vacancies in Asansol

We are looking for an Airline Customer Service Representative to assist passengers with their travel needs. This role involves helping customers with ticket bookings, answering inquiries, and providing support at the airport.Key Responsibilities:- Assist Customers: Greet and help passengers with their travel inquiries, such as flight schedules, ticket changes, and baggage handling.- Ticketing Support: Process ticket bookings and cancellations accurately, ensuring all information is updated in the system.- Handle Complaints: Listen to customer concerns and resolve issues quickly and professionally to ensure satisfaction.- Provide Information: Inform passengers about airline policies, safety regulations, and other relevant travel details.- Collaborate with Team: Work closely with other staff members to ensure smooth airport operations and maintain high-quality service.Required Skills and Expectations:Candidates should possess excellent communication skills to interact with diverse passengers and understand their needs. A friendly and approachable demeanor is essential. Basic computer knowledge is required to manage booking software effectively. Since this role involves working in a fast-paced environment, the ability to stay calm under pressure is crucial. Candidates should also be reliable and punctual, arriving on time for their shifts. A positive attitude and willingness to learn will contribute significantly to your success in this role. Prior experience is not mandatory, as training will be provided to suitable candidates.

We are looking for a Customer Care Representative to handle customer inquiries, provide product information, resolve issues, and ensure customer satisfaction. The ideal candidate will have excellent communication skills, both verbal and written, as well as a customer-focused approach.Responsibilities:- Handle inbound and outbound customer calls in a professional manner- Provide product information and technical support- Resolve customer complaints and issues in a timely manner- Maintain accurate records of customer interactions

We are seeking a dedicated Airline Customer Service Representative in Durgapur, India. This entry-level position is suitable for candidates with minimal experience, offering a chance to start a career in the airline industry.Key Responsibilities:- **Assist Customers:** Provide friendly support to passengers with inquiries about flights, bookings, and services available.- **Handle Reservations:** Help customers make, change, or cancel flight reservations efficiently while ensuring all information is accurate.- **Manage Complaints:** Address and resolve customer issues with patience and professionalism, ensuring positive experiences.- **Provide Information:** Keep customers informed about flight schedules, prices, and any changes, ensuring clarity and consistency in communication.Required Skills and Expectations:Candidates should have excellent communication skills, both verbal and written, to interact effectively with diverse customers. A friendly and approachable demeanor is essential for creating a welcoming environment. Basic computer skills are necessary for managing booking systems and handling reservation data accurately. Punctuality and a strong sense of responsibility are crucial for maintaining high customer service standards. The ability to work well under pressure and handle multiple tasks simultaneously is important to succeed in this fast-paced role. Candidates must be willing to work from the office for full-time hours. A positive attitude and a passion for helping others will greatly contribute to your success in this role.

we are looking as Customer Service Representative with one of Client in BPOKey Responsibilities: Handle inbound/outbound customer calls professionally Resolve customer queries and complaints effectively Maintain accurate records of customer interactions Follow communication scripts, guidelines, and policies Achieve daily/weekly call targets and service levelsRequirements: Good communication and interpersonal skills Basic computer knowledge Willingness to work in rotational shifts Freshers and experienced candidates welcomeInterested Candidate can share resume to padma.hr@ravinsol.com