Array ( [0] => customer-service-representative [1] => patna ) Customer Service Representative 12th Pass Jobs in Patna
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Customer Service Representative 12th Pass Jobs in Patna

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Customer Service Representative - Full Time - Freshers

Fly Careers

  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Patna
Customer Service
Passenger Handling: Greeting passengers, assisting at check-in counters, verifying documents, and managing boarding/deplaning.Customer Service: Answering queries, handling complaints, and assisting passengers with special needs, children, or disabilities.Baggage & Cargo: Tagging, loading/unloading luggage, and managing lost or delayed baggage cases.Flight Operations: Coordinating with cabin crew, updating flight schedules, and ensuring on-time departures.Safety & Security: Ensuring compliance with security, conducting boarding checks, and adhering to airport protocols.Cabin Services: Cleaning the aircraft and restocking, water, and refreshments before departure.
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Airline Customer Service Representative Fresher

Flyhie Aviation

  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Patna
Airline Operations Airline Customer Service Representative
- Assist customers with booking flights, changing reservations, and resolving issues related to their travel plans: As an Airline Customer Service Representative, you will be responsible for providing excellent customer service to passengers by assisting them with various aspects of their journey, such as booking tickets, making changes to existing reservations, and addressing any concerns or problems they may have.- Answer customer inquiries via phone, email, and in-person: You will be required to respond to customer queries promptly and professionally through various communication channels, ensuring that their questions are answered and issues are resolved in a timely manner.- Handle customer complaints and escalate to management when necessary: In this role, you will need to manage customer complaints effectively by listening to their concerns, finding solutions to their problems, and escalating issues to higher management if needed to ensure customer satisfaction.- Provide information on flight schedules, fares, and policies: It is essential to have a thorough understanding of the airline's services, including flight schedules, ticket prices, and company policies, in order to provide accurate and helpful information to customers.Skills and Expectations:- Strong communication skills: You must be able to communicate clearly and effectively with customers to understand their needs and provide assistance.- Customer-oriented attitude: Being customer-focused and empathetic is crucial for this role to ensure a positive experience for passengers.- Ability to work under pressure: The airline industry can be fast-paced and demanding, so the ability to work well under pressure and handle stressful situations is essential.- Basic computer skills: Proficiency in using computer systems and software is necessary to assist customers with booking flights and accessing information.
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Airline Customer Service Representative || Freshers & Experienced

Flyhie Aviation

  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Patna
Airline Operations Airline Customer Service Representative Airline Supervisor Airline Customer Service
- Handle customer inquiries and provide accurate information: As an airline customer service representative, you will be responsible for answering customer inquiries via phone, email, or in person. You will need to provide accurate and up-to-date information regarding flight schedules, ticket prices, baggage policies, and other related topics.- Assist customers with booking and reservations: You will assist customers with booking flights, making reservations, and processing payments. This will require you to have a good understanding of the airline's booking system and be able to guide customers through the process efficiently.- Resolve customer complaints and issues: It will be your responsibility to address customer complaints and resolve any issues they may have. This could involve helping customers with lost baggage, flight delays, or other problems they may encounter while traveling with the airline.- Process ticket changes and cancellations: You will need to be familiar with the airline's ticket change and cancellation policies and assist customers with making changes to their bookings or cancelling their tickets when necessary.Required Skills and Expectations:- Excellent communication skills: You must have strong verbal and written communication skills to effectively assist customers and provide them with the information they need.- Customer service experience: While no prior experience is required for this role, any previous experience in customer service will be beneficial.- Basic computer skills: You should be comfortable using a computer and have basic knowledge of software programs such as Microsoft Office.- Ability to work in a fast-paced environment: Working in the airline industry can be fast-paced and stressful at times, so you should be able to work well under pressure and handle multiple tasks simultaneously.
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Freshers & Experience || Full Time || Airport Ground Staff

Fly Careers

  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Patna
Airline Operations Airlines Executive Airline Customer Service Airlines Cabin Crew Airline Customer Service Representative Airline Ground Staff
We are hiring Airport Ground Staff for Passenger Service - Check-In Baggage Handling and Customer Assistance at airport terminals.Responsibilities -Passenger check - in boardingCustomer service at countersBaggage scanning tag printingHelping passengers at gatesCoordination with security airlinesEligibility-10th 12th Pass and AboveAge - 18 37 MaleAge - 18 30 Female Fresher Welcome Good communicationSalary -18000 35000 + PF + ESIC + Overtime + Travel Allowance
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