Customer Service Manager Graduate Jobs in Navi Mumbai

The Logistics Assistant will be responsible for coordinating and managing various logistics tasks to ensure efficient operations. Key responsibilities include overseeing inventory management, coordinating shipments, tracking orders, and maintaining accurate records. The ideal candidate should have 1-2 years of experience in logistics, a graduate degree, strong attention to detail, excellent communication skills, and the ability to work well in a fast-paced environment. This position is full-time and requires the candidate to work from the office in CBD Belapur, Navi Mumbai.

Job profile: customer care executive

A VRM (Virtual Relationship Manager) channel in insurance is a remote sales and service channel that uses phone and digital platforms to sell insurance products and manage customer relationships. A job description for this role involves tasks like contacting prospects, selling products, building client relationships remotely, providing customer service, and meeting sales targets through virtual interactions like telecalling. Key responsibilitiesSales and lead management: Reaching out to new and existing customers to present products, generate leads, and close deals over the phone.Customer relationship management: Building and maintaining relationships with customers through regular virtual interaction, addressing questions, and providing solutions.Customer service: Providing end-to-end service, including handling queries, managing policy details, and assisting with renewals and claims.Performance and compliance: Meeting sales quotas, achieving Key Performance Indicators (KPIs), and adhering to security protocols and quality standards.

Key Responsibilities: Coordinate service calls and maintenance schedules for printing machines Liaise between customers and service engineers to ensure timely service delivery Maintain service records and documentation Handle customer inquiries and follow up on service status Prepare service reports and assist in warranty and AMC (Annual Maintenance Contract) management Call up customers to check the parts requirement.Pls Note: Candidate from Mumbai, Navi Mumbai, Thane only apply.

Mumbai, Bhayander

Need 50 Nos Male Female for Customer service. Good Communication. Salary - 15000 to 20000.Weekly and monthly Incentives. Immediately Joining.

Role: - To manage the guests at the reception or front desk by greeting them, coordinating with the concerned people for meeting and providing excellent customer service.Responsibilities: - Maintain cordial relations with customers, welcoming clients in a friendly & professional way as they walk-in & exit the sales office. Filling in the walk-ins forms of clients and ensuring all details of guests are taken on the guest information form. Assigning a sales manager as approved by the site head. Handling booked clients and concerns in a efficient and timely manner. Ensure clients are attended on time. Assist the sales team with all required documents and providing any support required. Maintain database and MIS. Maintain the marketing collaterals and all support documents at site. Regular after-sales follow-up, and handle customer grievances, complaints and claims. Handling guest complaints and concerns in an efficient and timely manner. Coordination with housekeeping and pantry and to ensure that proper hospitality services are given to the clients/visitors. Maintain the basic hygiene system at site and responsible to upkeep of the sales office for better customer experience and to ensure that the sitting arrangement in overall office premises i.e. meeting room, conference room etc. are maintained in proper order. Handling the couriers. i.e. receiving & making the courier entries & delivering them to the right person. Should work closely with the sales Maintaining the stock of Pantry and stationery, to handle admin activities for the Sales office including petty cash. Coordinating and multitasking job duties in a busy environment.Desired Profile: - Candidate should be a female with graduation in any field age between 21 to 25 years. Has at least one year experience in guest relations or customer relations. Has excellent communication skills, both verbal and written. Has excellent coordination and organizing skills.

Job Profile :Work closely with the Business Team, Sales, Supply, Operations and Tech teams to provide inputs and suggestions on how to operationalize new business opportunities.Maintain and coordinate reporting, requests and follow ups which enable the company HOD to meet ongoing deliverables to committees and control frameworksSupport resource tracking, affiliate service monitoring, marketing and field supervision processes Assist with cost monitoring and reconciliations

JOB VACANCY FOR CUSTOMER SERVICE EXECUTIVE (MALE / FEMALE) AT THANE LOCATIONJob Description -We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.Roles and Responsibilities - Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.Maintaining a pleasant working environment for your team.Requirements - A bachelors degree in administration or a related field.A minimum of 3 years experience.Excellent interpersonal and written and oral communication skills.Ability to lead a team.Knowledge of CRM systems.Computer skills.Knowledge of mediation and conflict resolution techniques is preferable.

Process : Phonepe Customer serviceShift Timing : Day RotationalShift : 7 am to 12 am (male)7 am to 9 am (Female)Working Days : 6Week Off : one rotational offAge : 35Location. : MahapeGrad/Undergrad with minimum 1 year customer service exp. is mandat Good Communication Salary : Up-to 18k Interview Rounds HROpsVersant -4

Job descriptionRoles and ResponsibilitiesResponsible for business deliverables for driving sales and achieving business targetsResponsible for the supervision, direction and coordination of the day-to-day operations at the centrePlanning and coordinating daily work assignments and operationsHandling front desk activitiesTo constantly monitor the level of service quality at the centre and devise strategy to improve any shortfallsTo ensure client satisfaction and maximize salesTo work cohesively with the team at the centre comprising doctors and nutritionists to monitor the progress of all clientsEnsuring doctors and nutritionists follow stipulated best practicesEnsure all documentation, record keeping is completed by self and the teamCoordinating all aspects of patient care with the appropriate team membersTo interact with patients/clients visiting at the centre and make them comfortableEnsuring quality service to each clientTo motivate the team for daily and monthly targets & maintain discipline amongst teamMonitoring and maintaining high standards of service and hygiene.Managing and regulating stocks and suppliesof herbs and nutritional foods.Checking and securing cash receipts.Ensuring all payments, collections from clients are deposited to banks and maintain regular accounting records.Budgeting to ensure maximum profitability of the operation.Escalating requests for repairs and other centre needs/issuesEnsuring client satisfaction by providing fast and efficient serviceWork honestly and sincerely towards achieving the targets of the organizationEnsure regular maintenance of doctor and nutritionists cabins.Ensure the clinic has all regulatory permits and certifications as required.Required Candidate profileGraduate or higherStrong sales and customer service attitude and experienceStrong communication skills in Englis

Job Location :- Navi Mumbai_BelapurJob Role :- 1. Helping investor in investing in Mutual Fund schemes and interacting regarding scheme related information, updating about NAV, Providing fund information and guidance, suggesting better investment options. helping them to expand their portfolios.2. Advisory Role i.e. Investment Advisor, Mutual Fund investment, KYC Clarification, Handling queries and grievances, Redemption, etc.3. Maintain Portfolio of HNI Clients, Connect with them related to SIP Schemes, Redemption, KYC Verification and queries , Investment,etc. 4. Give information regarding current market trend and guide investors for investment procedure. 5. Connect to investors through Inbound & Outbound calls.Professional Skills, Criteria & Benefits :- Excellent command on English is must.Both Freshers & experience can applyTelecalling experience in Mutual Fund Domain is a added advantage.Opportunity to work with Corporate Clients.Get product training & Soft skill training, etc.Reference Code :- Ankita CAMS HRInterested candidates can Walk-in with their updated resume on below mentioned details. Contact details :-Feel free to contact if any query Regards,Ankita SoniCAMS HRD