Center Manager

Anjali Mukerjee Health Total

Job description

Roles and Responsibilities

Responsible for business deliverables for driving sales and achieving business targets

Responsible for the supervision, direction and coordination of the day-to-day operations at the centre

Planning and coordinating daily work assignments and operations

Handling front desk activities

To constantly monitor the level of service quality at the centre and devise strategy to improve any shortfalls

To ensure client satisfaction and maximize sales

To work cohesively with the team at the centre comprising doctors and nutritionists to monitor the progress of all clients

Ensuring doctors and nutritionists follow stipulated best practices

Ensure all documentation, record keeping is completed by self and the team

Coordinating all aspects of patient care with the appropriate team members

To interact with patients/clients visiting at the centre and make them comfortable

Ensuring quality service to each client

To motivate the team for daily and monthly targets & maintain discipline amongst team

Monitoring and maintaining high standards of service and hygiene.

Managing and regulating stocks and suppliesof herbs and nutritional foods.

Checking and securing cash receipts.

Ensuring all payments, collections from clients are deposited to banks and maintain regular accounting records.

Budgeting to ensure maximum profitability of the operation.

Escalating requests for repairs and other centre needs/issues

Ensuring client satisfaction by providing fast and efficient service

Work honestly and sincerely towards achieving the targets of the organization

Ensure regular maintenance of doctor and nutritionists cabins.

Ensure the clinic has all regulatory permits and certifications as required.

Required Candidate profile

Graduate or higher

Strong sales and customer service attitude and experience

Strong communication skills in Englis

Experience : 3 - 6 Years

No. of Openings : 3

Education : Any Bachelor Degree

Role : Center Manager

Industry Type : Education / Teaching / Training / Colleges /Institutes / Universities

Gender : Female

Job Country : India