9

Customer Service Manager Graduate Experience Jobs in Navi Mumbai

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Front Office Duty Manager - Full Time

Unique Manpower Consultancy

  • 1 - 7 yrs
  • 6.5 Lac/Yr
  • Navi Mumbai
Budget Management Decision-making Hospitality Industry Knowledge Multitasking Organization Problem-solving Sales Skills Inventory Control Team Management Guest Relations Time Management Customer Service Emergency Response Conflict Resolution Leadership Computer Skills Attention to Detail Communication Adaptability Training
We are looking for a Front Office Duty Manager to oversee daily operations at our office in Navi Mumbai. The ideal candidate will have a background in customer service and team management, with 1 to 7 years of relevant experience. nnThe Front Office Duty Manager will be responsible for managing guest relations, ensuring a welcoming atmosphere and resolving any issues that arise. You will lead the front office team, providing guidance and support to ensure high standards of service. This role also includes overseeing check-in and check-out procedures, maintaining effective communication with other departments, and implementing front office policies and procedures.nnKey responsibilities include:nn- Guest Relations Management: Engage with guests to provide exceptional service, addressing their needs and concerns promptly and professionally.n- Team Leadership: Supervise front office staff, offering training and support to maintain service excellence and foster a positive work environment.n- Operational Oversight: Ensure front office operations run smoothly, including managing schedules and coordinating with other departments as necessary.n- Quality Control: Monitor the front offices performance, implementing improvements as needed to enhance guest experiences.nnCandidates should have strong communication and interpersonal skills, a customer-focused attitude, and the ability to manage a team effectively. Experience in handling conflict and problem-solving is essential. This full-time position is office-based, requiring a proactive and organized individual to thrive in a dynamic environment.
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • CBD Belapur Navi Mumbai
Warehouse Operations Documentation Logistics Software Shipping Coordination Time Management Problem Solving Vendor Relations Supply Chain Customer Service Inventory Management Teamwork Transportation Order Processing International Shipping
The Logistics Assistant will be responsible for coordinating and managing various logistics tasks to ensure efficient operations. Key responsibilities include overseeing inventory management, coordinating shipments, tracking orders, and maintaining accurate records. The ideal candidate should have 1-2 years of experience in logistics, a graduate degree, strong attention to detail, excellent communication skills, and the ability to work well in a fast-paced environment. This position is full-time and requires the candidate to work from the office in CBD Belapur, Navi Mumbai.
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  • 1 - 5 yrs
  • 4.0 Lac/Yr
  • Airoli Navi Mumbai
Customer Relationship BFSI Customer Service Negotiation Skills Team Management Skills Interpersonal Skills
A VRM (Virtual Relationship Manager) channel in insurance is a remote sales and service channel that uses phone and digital platforms to sell insurance products and manage customer relationships. A job description for this role involves tasks like contacting prospects, selling products, building client relationships remotely, providing customer service, and meeting sales targets through virtual interactions like telecalling. Key responsibilitiesSales and lead management: Reaching out to new and existing customers to present products, generate leads, and close deals over the phone.Customer relationship management: Building and maintaining relationships with customers through regular virtual interaction, addressing questions, and providing solutions.Customer service: Providing end-to-end service, including handling queries, managing policy details, and assisting with renewals and claims.Performance and compliance: Meeting sales quotas, achieving Key Performance Indicators (KPIs), and adhering to security protocols and quality standards.
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Technical Support Customer Relationship Document Management
Key Responsibilities: Coordinate service calls and maintenance schedules for printing machines Liaise between customers and service engineers to ensure timely service delivery Maintain service records and documentation Handle customer inquiries and follow up on service status Prepare service reports and assist in warranty and AMC (Annual Maintenance Contract) management Call up customers to check the parts requirement.Pls Note: Candidate from Mumbai, Navi Mumbai, Thane only apply.
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Customer Care Executive Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Candidate needs to handle customer queries and service related issues
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Customer Relationship Outbound Calling Customer Service Customer Management Cold Calling International BPO Customer Support Customer Care Customer Communication Customer Handling Call Center
Mumbai, Bhayander
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Customer Service Officer

Visa Powertech Pvt Ltd

  • 3 - 7 yrs
  • 3.0 Lac/Yr
  • Vashi Navi Mumbai
Customer Support Customer Service
Job Profile :Work closely with the Business Team, Sales, Supply, Operations and Tech teams to provide inputs and suggestions on how to operationalize new business opportunities.Maintain and coordinate reporting, requests and follow ups which enable the company HOD to meet ongoing deliverables to committees and control frameworksSupport resource tracking, affiliate service monitoring, marketing and field supervision processes Assist with cost monitoring and reconciliations
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  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Ghansoli Navi Mumbai
Customer Relationship Customer Care Customer Support CSE Customer Management Customer Care Consultant Customer Associate
Process : Phonepe Customer serviceShift Timing : Day RotationalShift : 7 am to 12 am (male)7 am to 9 am (Female)Working Days : 6Week Off : one rotational offAge : 35Location. : MahapeGrad/Undergrad with minimum 1 year customer service exp. is mandat Good Communication Salary : Up-to 18k Interview Rounds HROpsVersant -4
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Center Manager (Female)

Anjali Mukerjee Health Total

Direct Sales B2c Sales Center Manager Customer Service Manager
Job descriptionRoles and ResponsibilitiesResponsible for business deliverables for driving sales and achieving business targetsResponsible for the supervision, direction and coordination of the day-to-day operations at the centrePlanning and coordinating daily work assignments and operationsHandling front desk activitiesTo constantly monitor the level of service quality at the centre and devise strategy to improve any shortfallsTo ensure client satisfaction and maximize salesTo work cohesively with the team at the centre comprising doctors and nutritionists to monitor the progress of all clientsEnsuring doctors and nutritionists follow stipulated best practicesEnsure all documentation, record keeping is completed by self and the teamCoordinating all aspects of patient care with the appropriate team membersTo interact with patients/clients visiting at the centre and make them comfortableEnsuring quality service to each clientTo motivate the team for daily and monthly targets & maintain discipline amongst teamMonitoring and maintaining high standards of service and hygiene.Managing and regulating stocks and suppliesof herbs and nutritional foods.Checking and securing cash receipts.Ensuring all payments, collections from clients are deposited to banks and maintain regular accounting records.Budgeting to ensure maximum profitability of the operation.Escalating requests for repairs and other centre needs/issuesEnsuring client satisfaction by providing fast and efficient serviceWork honestly and sincerely towards achieving the targets of the organizationEnsure regular maintenance of doctor and nutritionists cabins.Ensure the clinic has all regulatory permits and certifications as required.Required Candidate profileGraduate or higherStrong sales and customer service attitude and experienceStrong communication skills in Englis
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  • 1 - 2 yrs
  • 5.5 Lac/Yr
  • Navi Mumbai
Guest Seating Host Stand Management Menu Knowledge Multitasking Organization POS System Operation Problem-solving Teamwork Reservation Management Hospitality Time Management Customer Service Cash Handling Stress Management Attention to Detail Adaptability Patience Communication Conflict Resolution Up-selling
We are looking for a friendly and organized Restaurant Hostess to join our team in Navi Mumbai. The ideal candidate will create a welcoming atmosphere for our guests and ensure they have a positive dining experience.nnKey Responsibilities:nn- Greeting Guests: Welcome guests with a warm smile and friendly demeanor, making them feel comfortable as they arrive at the restaurant.n- Managing Reservations: Keep track of dining reservations and seating arrangements, ensuring efficient flow and minimal wait times for guests.n- Seating Guests: Lead guests to their tables, provide menus, and inform them of any specials or promotions available during their visit.n- Communication: Collaborate with waitstaff and kitchen staff to relay guest requests and ensure smooth service throughout the dining experience.n- Maintaining Cleanliness: Ensure the entrance and waiting area are clean and inviting, contributing to an overall pleasant atmosphere.nnRequired Skills and Expectations:nCandidates should have 1-2 years of experience in a similar role, demonstrating excellent interpersonal and communication skills. A graduate degree is required. The ideal candidate should be detail-oriented, able to multitask efficiently, and have a genuine passion for providing outstanding customer service. A friendly, professional appearance and demeanor are essential, as is the ability to work in a fast-paced environment while remaining calm and composed. This is a full-time position that requires working from the office.
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