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Customer Service Manager 12th Pass Fresher Jobs in Gurgaon

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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Management
Join our dynamic team at the airport as Ground Staff, where you will play a vital role in ensuring smooth operations and excellent customer service for travelers.nnKey responsibilities include:nn- Check-in Assistance: Help passengers with the check-in process, ensuring they receive their boarding passes and luggage tags in a friendly manner.n- Baggage Handling: Safely manage passenger luggage, including loading and unloading bags onto the aircraft.n- Customer Support: Address passenger inquiries and concerns, providing information about flights, services, and airport procedures.n- Safety Compliance: Follow all safety regulations and procedures to maintain a secure environment for passengers and staff.nnRequired skills and expectations:nnCandidates should have completed at least their 12th grade. This entry-level role is suitable for individuals with 0 to 2 years of experience. A positive attitude and excellent communication skills are essential for interacting with passengers and colleagues effectively. Good problem-solving abilities and a sense of responsibility are important for ensuring smooth operation in a busy airport environment. Being a team player and possessing a friendly demeanor will greatly enhance the travel experience for our customers. Enthusiasm for working in the aviation industry is a plus, helping you thrive under the fast-paced demands of the role.
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Ground Staff Executive Jobs For 12th Pass Freshers

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Gurgaon
Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Good Communication Airline Operations Hospitality Interpersonal Skills Passenger Handling Airport Ground Handling Ground Operation Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination Communication Skills Grooming
Join our team as a Ground Staff Executive in Gurgaon and embark on a rewarding career in the aviation industry. Ideal for individuals with a passion for customer service, this role offers an opportunity to develop essential skills while working in a dynamic environment.nnKey Responsibilities:nn1. Customer Service: Interact with passengers to provide assistance with check-in procedures, baggage handling, and general inquiries, ensuring a pleasant travel experience.nn2. Operations Support: Collaborate with various teams to ensure smooth airport operations, including boarding and deplaning processes, enhancing overall efficiency.nn3. Problem Resolution: Address and resolve passenger concerns promptly to maintain high levels of customer satisfaction, demonstrating effective communication and interpersonal skills.nn4. Safety Compliance: Adhere to safety protocols and regulations to guarantee the safety of passengers and airport staff, maintaining a secure environment at all times.nnRequired Skills and Expectations:nnCandidates must have completed at least the 12th grade and should possess strong communication skills. A customer-oriented attitude is essential, along with the ability to work well in a team and handle stress effectively. You should be adaptable to a fast-paced work environment and be willing to learn new procedures. Previous experience is not required, making this an excellent opportunity for those starting their careers. Enthusiasm, professionalism, and a commitment to service excellence are key to succeeding in this role.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Female
  • DLF Phase IV Gurgaon
Customer Relationship Outbound Calling Customer Support Customer Management Customer Handling Customer Service Customer Care Call Center International BPO Cold Calling Customer Communication Revnue Generation
As a Customer Care Executive, you will be the first point of contact for our customers, providing them with support and assistance to ensure a positive experience.Key Responsibilities:1. Customer Interaction: Engage with customers via phone, email, or chat to address their inquiries, resolve issues, and provide product information in a friendly and professional manner.2. Issue Resolution: Listen carefully to customer complaints or concerns and work towards a satisfactory resolution, ensuring that each interaction leaves the customer feeling valued and respected.3. Product Knowledge: Maintain up-to-date knowledge of our products and services, allowing you to offer accurate information and guidance to customers.4. Feedback Collection: Gather customer feedback and report it to the management team to help improve services and products.5. Record Maintenance: Update customer records and documents in the system accurately to ensure reliable data management.Required Skills and Expectations:Candidates should possess excellent communication skills, enabling them to interact effectively with customers. A strong problem-solving mindset is essential to manage and resolve issues promptly. A friendly and positive attitude is crucial for creating a welcoming experience for customers. Basic computer skills are necessary for documentation and record-keeping, and the ability to work in a team-oriented environment is key to succeeding in this role.
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  • Fresher
  • Gurgaon
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This full-time position allows you to work from the comfort of your home, and we welcome freshers who have completed their 12th grade to apply. Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls, emails, and chats from customers, providing accurate information and assistance about our products and services.- Resolve Customer Issues: Identify problems customers are facing, troubleshoot effectively, and offer solutions to ensure customer satisfaction.- Maintain Customer Records: Accurately log customer interactions and update information in the system to keep track of requests and resolutions.- Follow Up with Customers: Reach out to customers who have pending issues to ensure they are resolved and the customer is satisfied with the solution provided.- Provide Product Knowledge: Keep yourself updated on product details and features to answer questions confidently and promote services effectively.Required Skills and Expectations:We expect the ideal candidate to possess strong communication skills, both written and verbal, to interact effectively with customers. A patient and positive attitude is crucial for dealing with customer complaints. Basic computer skills and familiarity with using customer service software would be beneficial. You'll need to demonstrate strong problem-solving abilities and work well independently, showing a willingness to learn and adapt to new challenges in a fast-paced environment.
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  • 0 - 4 yrs
  • 5.5 Lac/Yr
  • Gurgaon
Customer Care Associate BPO Communication Convincing Power Problem Solving Time Management International Customer Care Executive Voice Process Chat Support Night Shift International BPO Non Voice Process Customer Relationship Customer Guidance
We are looking for a friendly and motivated Customer Service Associate to join our team in Gurgaon. This role is perfect for individuals who enjoy helping others and want to start or grow their career in customer service. Key Responsibilities:1. Assist Customers: Answer customer inquiries through phone, email, or chat, ensuring they receive accurate information and support.2. Resolve Issues: Handle customer complaints or problems effectively, working to find quick solutions and ensuring customer satisfaction.3. Document Interactions: Keep detailed records of customer interactions and transactions to improve service quality and maintain accurate data.4. Provide Product Knowledge: Stay informed about our products and services to offer knowledgeable assistance and recommend suitable options to customers.Required Skills and Expectations:Ideal candidates will have excellent communication skills and a positive attitude. You should be able to work well in a team and have a strong desire to help others. A high school diploma (12th pass) is required, but prior experience in customer service is not mandatory; training will be provided. Candidates should be comfortable using computers and navigating various software applications. A patient demeanor and the ability to think on your feet are essential for addressing customer needs and concerns effectively.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Gurgaon
Customer Relationship Customer Care Customer Service Customer Handling Customer Support Customer Management Customer Communication
We are looking for a dedicated Customer Service Executive to join our team in Gurgaon. This position is ideal for individuals who are eager to start their career in customer service and have a passion for helping others.Key Responsibilities:- Interact with Customers: Handle customer inquiries via phone, email, or in person, ensuring they receive clear and accurate information about our products and services.- Resolve Issues: Identify customer problems and provide effective solutions, ensuring a high level of customer satisfaction and support.- Document Interactions: Maintain detailed records of customer interactions, including inquiries and complaints, to help improve service quality.- Follow-up: Proactively follow up with customers regarding their issues or requests to ensure timely resolution and to demonstrate excellent service.- Provide Feedback: Share insights and feedback from customers with the management team to drive product improvements and enhance the overall customer experience.Required Skills and Expectations:- Strong communication skills in English and Hindi, both written and spoken, to interact effectively with customers.- A good understanding of basic computer skills, which is necessary for managing customer records and using support software.- Ability to work independently and as part of a team, demonstrating reliability and a positive attitude.- Problem-solving skills to address customer concerns in a calm and efficient manner.- Willingness to learn and adapt, as the role may involve dealing with diverse customer needs and various products. Candidates must hold at least a 12th-grade education and be ready to work from the office in Gurgaon. We welcome fresh graduates and individuals with less than a year of experience to apply.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Sales Planning Customer Relationship Budget Management
Need sales manager to sell gym subscription and manage gym
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Customer Relationship Excel Customer Management Customer Service Customer Care Customer Handling BPO Voice Domestic BPO Customer Support Good Communication Skills Hindi BPO Chat Support Telephone Handling
Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target
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Jobs by Popular Location

Freshers For Airport Manager - Gurgaon/Greater Noida

Skyview India Academy Private Limited

Airport Supervisor Airport Operation Aviation Customer Manager Problem Solving Airline Customer Service Ground Operation
We are looking for a proactive and organized individual to oversee daily airport operations, ensuring safety, efficiency, and compliance with regulations. The Airport Manager coordinates between various departments, manages staff, handles budgets, and works to improve passenger experience. Strong leadership and problem-solving skills are essential. Only applicants aged 18 to 27 are eligible to apply.
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Hiring Fresher / Steward / Secondary School

Burma Burma Restaurant & Tea Room

  • Fresher
  • 1.8 Lac/Yr
  • Gurgaon Sector 65
Time Management Menu Planning Physical Stamina Menu Knowledge Customer Service Skills Personal Grooming & Hygiene
Welcome guests warmly and assist them to their tables.Present menus, explain dishes, and offer recommendations when required.Accurately take food and beverage orders and communicate them to the kitchen/bar.Serve food and beverages promptly and courteously as per service standards.Set up tables with cutlery, napkins, water, and condiments before service.Clear and reset tables after guests leave, ensuring cleanliness at all times.Assist with buffet setups, special requests, and guest needs during service.Maintain a clean and organized workstation, including service stations and equipment.Handle basic billing procedures and coordinate with the cashier if required.Comply with food safety, hygiene, and grooming standards.
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Time Management Navigation Skills Customer Service
Job Description:Dominos is hiring Delivery Executives to deliver pizzas and other food items to customers quickly and safely. Join our team for a fun work environment, flexible shifts, and great earning potential.Responsibilities:Deliver orders on time while ensuring food quality.Maintain a polite and professional attitude with customers.Follow traffic and safety rules.Assist in store operations when needed.Requirements:Valid two-wheeler driving license.Own vehicle (preferred).Basic communication skills.Punctual and customer-friendly.Perks:Flexible working hours.Incentives and tips.
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Good Communication Skills Technical Editing Customer Service Customer Handling Customer Management Customer Care Outbound Calling International BPO Customer Support
Teleperformance Gurgaon & JaipurCompany: TeleperformanceDesignation: Customer Support Executive (CSE) / Technical Support Executive (TSE)No. of Openings: 100Location: Jaipur, Gurgaon (Work from Office)Salary: 27,000 - 35,000 CTC per month (based on interview) + Attractive performance-based incentivesJaipur Location Perk: 15 days hotel accommodation for outstation candidatesMode of Interview: VirtualHR RoundOperations RoundRequirements:Education: Undergraduate/GraduateExperience: Freshers and Experienced candidates can applyJaipur: Open to candidates from anywhere in India who can relocate immediately after selectionGurgaon: Local candidates preferredSkills:Excellent communication skills in EnglishStrong technical mindsetNo grammatical errors or MTI (Mother Tongue Influence)Good thought process and command over tenses
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Customer Relationship Outbound Calling Customer Service Customer Care Customer Management International BPO Customer Communication Cold Calling
Job Openings for 30 Customer Support Executive Jobs for Freshers in Noida Sector 59,Noida Sector 8,Gurgaon Sector 18, having Educational qualification of : Secondary School, B.A, B.C.A, B.B.A, B.Com, B.Ed, BAMS, Bachelor of Hotel Management, B.Pharma, B.Sc, B.E, B.Tech, LLB, MBBS, BVSC, Other Bachelor Degree with Good knowledge in Customer Relationship,Outbound Calling,Customer Service,Customer Care,Customer Management,International BPO,Customer Communication,Cold Calling etc.
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Customer Support Executive

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Good Communication Skills Customer Support Customer Management International BPO Customer Service
- Handle inbound/outbound calls from clients- Provide emotional support and guidance to clients- Assess clients' concerns and provide appropriate solutions- Maintain accurate records of client interactions- Collaborate with team members to achieve goals- Generate new business leads and convert them into sales- Build and maintain relationships with clients via phone calls- Meet and exceed monthly sales targets- Research and stay up-to-date on industry trends and competitor activity- Collaborate with team members to achieve sales goals
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Udyog Vihar Phase IV Gurgaon
Customer Service Email Management
JOB Role: To provide human intelligence services to support leading US websites. Services include the review of user-generated content, email customer support, live chat and data entry.Eligibilities -- Male Candidates Only. Age between 20 to 30 Years- 12th Pass/ Graduation in any stream.- Excellent English reading and written communication skills- Knowledge of email management tools and software- Good knowledge of Social Media platforms- Ready to work in 3 Rotational Shifts.- Formal Attire- Work from office.
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Customer Representative (0-1 Years)

Vertex India Global Services Private Limited

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Customer Service Customer Care Agent Customer Relationship Customer Care Customer Handling Customer Management
Job descriptionAs a Customer Support Representative, you will be the front line of communication between our company and our valued customers. Your primary responsibility will be to provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience.Key Responsibilities: Respond to customer inquiries via phone, email, chat, or social media promptly and professionally. Listen to customers' concerns, questions, and feedback, and provide accurate and helpful responses. Ensure a high level of customer satisfaction through excellent service. Investigate and resolve customer issues, such as product or service complaints, billing inquiries, or technical problems. Follow company policies and procedures to address customer concerns efficiently. Escalate complex issues to the appropriate department for further resolution. Stay up-to-date with product knowledge to provide accurate information and assistance to customers. Gather customer feedback and suggestions and communicate them to the relevant departments. Collaborate with the team to identify trends in customer inquiries and work on improving processes to enhance customer satisfaction.Pre-requisites: Communication Skills Empathy & Patience Problem-Solving Skills Attention to Details Teamwork & ProfessionalismAsk: 24X7 Rotational Shifts 5 Days a week English and Hindi Language Telugu proficiency B-2 Preferred industry - Gaming and E-Commerce CTC: 20-25k/Month
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Gurgaon Sector 20
Customer Relationship Outbound Calling Customer Service Customer Handling Cold Calling Customer Care Call Center Customer Communication Customer Management Customer Support
Good communication skills Customer support Handling callsSolving customer queries Interested candidates can call HR Sonal 7703812770
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  • 0 - 5 yrs
  • 4.8 Lac/Yr
  • Gurgaon
International BPO Customer Service Customer Relationship Customer Support Customer Communication Call Center Customer Care Customer Management Customer Handling
Opening for Customer Support Voice in a top leading MNC Gurgaon!!!About The Client-Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services.Job Description -UG + Grads both are ok with min 6 months and above experience candidates can applyWork Timing - Rotational shift/Night shiftMode - Work From OfficeJob Location - Gurgaon (Candidates applying should be staying in Gurgaon/Delhi NCR area.....pick & drop facility would be available)Eligibility - Excellent in English Communication is must.Nature - Contract 12 months (While this is a Contract role, the possibility of On-boarding on Client payroll may happen in case of exceptional performance and a business need at our Clients end)Requirements Need Excellent Communication skills. Good Knowledge in Customer Handling. Candidate needs to be ok with rotational shift & Night shift. Immediate joiner would be preferred.Salary- CTC 40000 upto monthly + Other. (depends on last CTC and experience)Shift- Rotational shift and night shift5 days working , 2 rotational week offNotice period: Immediate joiners or max 30 days noticeQualification-UG + Grads both are okExperience: 6 months to 5 years experience in Customer service industry candidates can apply.BenefitsLaptop And Other Assets Will Be Provided By CompanyP.F+ E.S.I + Others facility.Company will give both way cab facility
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Customer Relationship Officer

Kickass Adventures Pvt. Ltd.

  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Sushant Lok Phase I Gurgaon
Communication Skills Customer Service Customer Handling Fluent English
ABOUT US :-Mystery Rooms Is A Unique Escape Game Concept And The Fastest Growing Entertainment Brand Already Operational In 18 Cities PAN India. Mystery Rooms Is A Challenging Race Against The Clock Where The Sole Motive Is To Get Yourself Out Of A Theme Based Room Before Time.To Know More About The Company Kindly ReferRoles And Responsibilities :-? To Manage Bookings And Customer Queries? Monitor Movements In The Backend Department? Complete The Assigned Task? Manage Customers At The Front Desk, Give Briefing Of The Games? Have A Mindset Of Hospitality Service? Communication And Interpersonal Skills Are Necessary For Customer Interactions.? Able To Multitask, Set Priorities And Handle End-To-End Customer Requirements? Aptitude Towards Delivering High Quality Customer Service With Good Organisational And Interpersonal SkillsRequirement :-1. Candidate Must Be Capable Of Handling The Branch Operations Responsibly.2. Graduated/Pursuing Graduation Is A Must.3. Well-Versed In Spoken English.4. Should Be Energetic, Ambitious With Pleasing Personality And Must Have A Customer Service Mindset.Benefits:-? ADDITIONAL INCENTIVE PROVIDED? ESI PROVIDED BY THE COMPANY? PAID OVERTIME ? CASUAL AND FUN WORK ENVIRONMENT
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Airport Customer Service Associate Fresher

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Gurgaon
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Air Ticketing Airport Ticketing Air Freight Air Traffic Control Air Cargo Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills Airport Ramp Air Ticketing Reservation Good Communication Personality Development
As an Airport Customer Service Associate, you will play a crucial role in ensuring a positive experience for travelers at the airport. This full-time position is based in Gurgaon, India, and is open to candidates with 0 to 5 years of experience and a minimum educational qualification of 12th pass.nnKey responsibilities include assisting passengers with check-in processes. You will help ensure that travelers have all necessary documentation ready and address any queries they may have. You will also handle boarding procedures, providing guidance to passengers about their flight details and gate information to facilitate smooth transitions. Addressing customer complaints and concerns is also vital in this role, as you will strive to resolve issues promptly and effectively, ensuring customer satisfaction.nnRequired skills include excellent communication abilities, which are essential for interacting with a diverse range of passengers. A friendly and approachable attitude will help create a welcoming environment. You should also possess good problem-solving skills to manage any unexpected situations that may arise. Attention to detail is important to ensure that all processes are followed correctly. nnFinal expectations include a strong commitment to teamwork and collaboration, as you will work closely with other airport staff. Additionally, flexibility in working hours is necessary, as airport operations run around the clock. Your role is vital in maintaining high customer service standards and contributing to an enjoyable travel experience for all passengers.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Gurgaon
Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills
Join our team as an Airport Terminal Services Agent in Gurgaon, India. This role is perfect for individuals looking to start their career in aviation while providing excellent customer service at the airport. nnAs an Airport Terminal Services Agent, you will be responsible for various duties that ensure passengers have a smooth travel experience. Your key responsibilities will include:nn- Check-In Assistance: You will guide passengers through the check-in process, helping them with luggage handling and issuing boarding passes.n n- Customer Support: Provide information about flight schedules, gate changes, and other travel inquiries, ensuring travelers feel informed and supported.nn- Boarding Management: Assist in boarding procedures by checking boarding passes and making sure that passengers are boarding safely and efficiently.nn- Handling Unforeseen Issues: Address any issues or disruptions that may arise, such as flight delays or cancellations, while maintaining a calm and professional demeanor.nnTo succeed in this role, you should have strong communication skills and a friendly attitude toward customers. Attention to detail is crucial for handling various passenger needs and ensuring compliance with airline policies. Being able to work in a fast-paced environment and remain calm under pressure is essential. A completion of the 12th grade is required. We welcome candidates with 0 to 2 years of experience, making this an ideal entry-level opportunity in the airport services industry.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Gurgaon
Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills
Join our team as an Airport Terminal Services Agent in Gurgaon, India. This role is perfect for those ready to start their career in the aviation industry. You will assist passengers with their travel needs, ensuring a pleasant airport experience.Key Responsibilities:1. Check-In Assistance: Help passengers with check-in procedures and ensure their baggage is properly tagged and processed, ensuring a smooth start to their journey.2. Customer Support: Answer passenger inquiries regarding flight information, boarding gates, and other travel-related questions, providing excellent customer service.3. Passenger Handling: Ensure passengers are directed to the correct gates and assist with any special needs, including unaccompanied minors and disabled passengers, ensuring safety and comfort.4. Luggage Management: Monitor baggage handling services, reporting any issues or discrepancies to ensure timely transfer and delivery of luggage.5. Emergency Response: Be prepared to assist in emergency situations, following safety protocols to ensure the well-being of passengers.Required Skills and Expectations:Candidates should have completed at least the 12th grade and possess strong communication skills in English and Hindi. A friendly and approachable demeanor is essential, along with the ability to work well under pressure. Good organizational skills and attention to detail are crucial for ensuring passenger needs are met efficiently. As this is a full-time position, candidates should be flexible to work in shifts and handle a fast-paced environment effectively.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination Communication Skills
We are looking for a Ground Hostess to join our team in Gurgaon, India. This is a full-time position suitable for candidates with 0 to 2 years of experience and a minimum educational requirement of completing the 12th grade. As a Ground Hostess, you will be the first point of contact for passengers at the airport or venue. Your role involves assisting travelers with check-in, providing information about flights, and ensuring a smooth boarding process. You will play a vital role in enhancing the overall customer experience.Key Responsibilities include:1. Check-in Assistance: Greeting passengers, checking their tickets, and assisting them with the check-in process to ensure timely boarding.2. Information Provider: Offering accurate and helpful information regarding flights, gate changes, and airport services to passengers.3. Customer Support: Addressing passenger queries or concerns and providing solutions to ensure a pleasant travel experience.4. Coordination: Working closely with other staff members to maintain operational efficiency and assist during peak travel times.Required Skills and Expectations:Successful candidates should have excellent communication skills and a friendly demeanor. Being customer-oriented and able to work well under pressure is crucial. Basic computer skills are required to manage check-in systems. A positive attitude and the ability to work as part of a team are essential for creating a welcoming environment for all travelers.
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