Customer Service Associate Graduate Jobs in Delhi

We are looking for a dedicated Customer Service Associate to join our team in New Delhi. The ideal candidate will be responsible for providing high-quality support to our customers. This is a full-time position where you will work from our office.**Key Responsibilities:**- **Assist Customers:** Help customers with their inquiries via phone, email, or chat, ensuring their questions are answered accurately and promptly.- **Resolve Issues:** Address any problems or concerns customers may have with our products or services, working diligently to find effective solutions.- **Maintain Records:** Document customer interactions and feedback in our system to help improve service and track trends.- **Product Knowledge:** Learn about our products and services thoroughly to provide accurate information and guide customers effectively.- **Team Collaboration:** Work with team members to achieve common goals and improve customer service processes and outcomes.**Required Skills and Expectations:**- Strong communication skills are essential, both verbal and written, to effectively interact with customers.- Ability to work in a fast-paced environment while managing multiple tasks.- Good problem-solving skills to address customer issues efficiently.- Basic computer proficiency and experience with customer service software are advantageous.- A positive attitude and a willingness to learn about the company's products and services.Candidates with 0 to 2 years of experience who hold a degree in B.A, B.Arch, B.C.A, B.B.A, or B.Com are encouraged to apply.

Job Description:We are just starting operations and are seeking a dynamic and customer-oriented Customer Care Executive to join our team. This role is ideal for someone who is passionate about helping consumers, enjoys communicating with people, and thrives in a fast-paced environment. The ideal candidate will manage customer interactions, resolve queries, handle logistics, and ensure seamless parcel shipments.Key Responsibilities:Customer Support: Respond to customer queries via calls, emails, and chats with professionalism and empathy.Logistics Coordination: Handle packaging, marking, and dispatching of parcels to customers.Issue Resolution: Address customer complaints and ensure prompt resolutions to enhance satisfaction.Learn and Adapt: Stay updated with product knowledge, company policies, and logistics processes to provide accurate information.Feedback Management: Record and relay customer feedback to help improve our products and services.Key Requirements:Language Proficiency: Strong command of English (written and spoken).Tech-Savvy: Comfortable using basic computer applications (e.g., MS Office, Email, CRM tools).Logistics Knowledge: Basic understanding of courier and shipment processes (training will be provided).Interpersonal Skills: Strong communication and problem-solving skills with a customer-first mindset.Adaptability: Willingness to learn and grow with the company.Qualifications:Freshers or candidates with 1-2 years of experience in customer care or logistics.A high school diploma or bachelors degree preferred.Prior experience in e-commerce, D2C, or home dcor brands is a plus but not mandatory.

Responsibilities:Contact potential customers via phone to promote and sell travel packages.Provide information on destinations and services, persuade customers to choose our packages.Assist in booking travel arrangements and achieve sales targets.Maintain customer relationships and gather feedback for service improvement.Requirements:Proven telesales experience with excellent communication skills.Ability to meet sales targets and work effectively under pressure.

Job Description:Are you looking for an exciting opportunity to kickstart your career in marketing? Join our dynamic team as a Marketing Executive and work from the comfort of your home! We offer flexible working hours and a commission-based pay structure, making this role ideal for freshers and individuals seeking a career in marketing.What We Offer:Work from Anywhere: No need to commuteyour office is wherever you are.Flexible Timing: Manage your time and work at your convenience.Attractive Commission: Earn unlimited income based on your performanceyour efforts define your earnings.Career Growth: Gain valuable experience and grow your skills in marketing and sales.Key Responsibilities:Promote our products/services through various online and offline channels.Generate leads, engage with potential customers, and convert leads into sales.Build and maintain strong client relationships.Develop creative marketing strategies to boost sales.Eligibility Criteria:Education: Open to all candidates who have completed their education from 12th grade to Post-Graduation.Experience: Freshers are welcomeno prior experience required.Skills: Enthusiasm, communication skills, and a drive to succeed.What Were Looking For:Self-motivated individuals with a passion for marketing and sales.Positive attitude and willingness to learn.Ability to work independently and meet targets.Important Details:Pay Structure: Commission-based (earn as much as you can!)Registration Fee: 200 (one-time, non-refundable).Join us today and embark on a rewarding journey in marketing. Your success is in your hands!How to Apply:Submit your CV and Registration Fee Rs 200 ( UPI 7669754728@axl) screenshot on sampark.gs@gmail.com to kickstart your career with us. Don't miss this opportunity to work flexibly and achieve financial independence.Lets grow together!

Identify new customer's, Building relationship, researching, reporting, coordinating, BDA needs to be able to work in a fast phased and changing environment, they should also have strong leadership and people management skills, strong attention to details and accuracy.

Bharat Skool, the next generation of EdTech, is on a mission to redefine learning experiences for students, and we're looking for driven Business Development Associates. At Bharat Skool, we're spearheading innovative changes in the education system. Our founder, Nishant Jindal, a 5x entrepreneur with 6 years in the IIT Delhi startup ecosystem, an IIT JEE AIR-247 ranking, and author of 2 Amazon bestsellers, is leading the charge. We need talented individuals to work closely with Nishant and make a significant impact in education. As a Business Development Associate, you have to :- Generating Leads: Develop and execute strategies to build a strong pipeline of potential clients and partners. Team Collaboration: Work with marketing, product, and customer success teams to align . Sales and Negotiation: Prepare and deliver presentations, proposals, and pitches, and negotiate deals to achieve sales targets. Strategic Insights: Provide data-driven insights and strategic decisions.Submit your application through this Google Form: https://lnkd.in/gDgcWqAe

Job Descriptiontrekyaari is Hiring for the Profile of Customer Care Executive for Palam Branch, Delhi8000 K to 15000 K per Month in Hand Salary+incentive Alsoqualification-12th Pass/both Undergraduate and Graduate Freshers and Experienced Applyif Interested Send Resume On 8506808100required Candidate Profilefresherenglish Speaking Candidates Must Applyonly Interested Candidates Apply. location-sadh Nagar palam dwarka Sec- 6, 7, 8, 9, 10ramphal Chowkkailash Puri indra Park sagar Pur mangla Purimahavir Enclavedashrath Puriuttam Nagar madhu Vihar jankpuridabri Mor

The Customer Success Associate (CSA) is a high-energy strategy-focused customer advisor responsible for developing customer relationships that promote retention and loyalty. The CSA will define, develop and execute effective customer adoption and success strategies. The CSA is able to discuss and advise on core functionality & features of the software beyond the fundamentals, and the art of what is possible. The CSA helps customers realize business results by serving as the post-sale conduit for our customers, and also ensures that our engineering teams understand the in-depth feedback through the eyes of our customers.JOB RESPONSIBILITIES Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal. Strive to continually drive faster time to value and improve overall customer satisfaction & reduce churn. Understand customers objectives and how they translate to outcomes. Develop new & improve existing new user guides & documentation of the product features & capabilities. Identify opportunities for up-sell and cross-sell. Bring intelligent product feedback and recommendations from customers back to Product & Tech teams. Conduct ongoing operational reviews and suggest process improvements.

Meeting and completing account opening formalities with strict adherence to KYC norms (Field verification Mandatory). Engaging customer with multiple products at the time of account Opening( viz: Mobile banking/Net banking registration /RD- FD activation).

HELLO , Greetings from Work Force ManagementCall @ WhatsApp -Nandani Mega Hiring for Multiple companies for Night shifts & Day shifts for Experience and Freshers in Delhi NCR Location - Delhi , Gurgaon and Noida 1 - Openings for Noida location for Domestic & International customer service Process-Any Grad/ Undergrad/ Post Grad with minimum 6 to 12 months of experience in Customer care, can apply .-Avg / Good Communication Skills Required .-Salary UpTo - 3lpa to 5Lpa + Incentives-6 Days working / Night Shifts with rotational Offs-Location - Noida-Blended Process & Fully Voice 2 - Openings for Customer care and Sales Process-Any Grad / Post Graduate with -Minimum 1 year of experience in -Customer service or in Sales / Max - 3 to 4 yrs .-Good Communication Skills Required-Salary UpTo 3.5 Lpa + Incentives.-6 days Working / 1 Rotational Off.-Location - Jasola3 - Openings for Customer care & Sales for Gurgaon-Any Grad / Undergrad/ Post Grad Fresher -Experience candidates can also apply.-Min- 6 months Experience Required-Max - 4 yrs in Cce or In sales-Good Communication Skills Required.-Salary UpTo 3.5 Lpa to 4Lpa + unlimited Incentives.-6 days Working / 1 Rotational Off.-Location - Gurgaon4- Openings for Inside sales for Education Counselor-Any Grad / Post Graduate Fresher can Apply-Experience Person can also Apply-Minimum -6 months Experience in Sales , Upselling etc .-Maximum - 3 to 4 yrs Required.-Good Communication Skills Required.-6 Days Working / 1 Rotational Off.-Location - Delhi and NoidaFor More Information kindly share your Updated resume on this undermentioned numberThanks And RegardsNandiniWorkforce Management

: Customer Support Executive - Axis BPO Process (inbound customer service + credit card upselling process) - Sector 127, Noida - BPO : Full-Time: Under Graduates/Graduates: Fresher (Graduates) UG with Minimum 1 Year BPO voice process experience (Customer service in Tele Banking/Tele Sales) : Versant score should be more than 4 Basic telephonic etiquettes and customer skills Candidate should be able to communicate in English and Hindi Customer-focused and attentive : Answers inquiries by clarifying desired information Determines requirements by working with customers Resolves problems by clarifying desired information Cross-sell and upsell products/services1. Shifts-Proper day shifts ,6 days working + 1 day Rotational week off2. Direct walkin interview process : Free pick and drop shuttle service till specified locations (Metro stations-Noida Sector-37, 52, 59 & Noida City Centre) : Updated CV Aadhar cardThis is a customer-centric role with a focus on telephonic communication and customer service.Candidates should possess the required language skills and be customer-focused.Experience in Tele Sales or Tele Banking is preferred for candidates with at least 1 year of experience.Posting by: Harshit Juneja ./ - +

Requirements:Excellent communication skills in both English and Regional Languages.Experienced candidates are preferred.Strong sales and negotiation skills.Ability to thrive in a fast-paced environment.A proven track record in sales is a plus.

Location: Okhla Phase 2, Delhi Role and Responsibilities: As a Telecalling Executive for the Doctor's Connect Team at HealthMug, your primary responsibility will be to engage with Ayush doctors and onboard them onto our innovative health and wellness platform. This is a crucial role in expanding our network of healthcare professionals and providing them with the resources they need to thrive. Key responsibilities include: Outbound Calls: Make outbound calls to Ayush doctors to introduce HealthMug's platform and services. Effectively communicate the benefits of joining our platform for holistic health solutions. Onboarding: Guide doctors through the onboarding process, ensuring a seamless and positive experience. Collect and verify essential information for the creation of their profiles on HealthMug. Product Knowledge: Stay informed about HealthMug's products and services to effectively convey their value to doctors. Provide basic training on using our platform and tools. Requirements: Education: Bachelor's degree in any relevant field. Experience: Proven experience in telecalling, preferably in the healthcare or pharmaceutical sector. Communication Skills: Excellent verbal communication and active listening skills. Empathy: Ability to understand and empathize with the needs of Ayush doctors. Basic understanding of sales principles and the ability to effectively communicate value propositions.

Customer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits.

WE ARE URGENTLY HIRING FOR LEADING FOR MNC COMPANYProfile: Inbound Voice Process: Handling all incoming calls of the customersand these calls may be regarding various types of issues. When a call is received from a customer, a customer care representative will try to resolve the issueQualification: Should be Graduated Freshers can also apply with excellent communication skillsJob location - Moti Nagar? Inhand 15000/-? For an initial 18 days, you will get 5000/- as a stipend for training.Roles and Responsibilities:? Quick and attentive speaking with the clients.? Convincing skills and? Able to understand customers concern and queries.? Successful closing of escalated calls.WORKING MODEL? Day shift? 9 hours? 6 days working? 1 Rotational off? WORK FROM OFFICE*(FOR BOYS - 7AM TO 10 PM window) (FOR GIRLS 7AM to 8PM window)

Roles and Responsibilities:- Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer query quickly and efficiently. Understanding key customer individual needs and addressing these. A team player with leadership skills. Maintain a positive attitude focused on customer satisfaction.Skills Required:- Should be good in communication both in Verbal Communication Self-motivated

Job Descriptions Providing complete information about the product to the customer.Solving all product related issues of the customers.Giving the right pitch to the potential customers and prospect, so they end up buying the product.Maintaining MIS of customer data.Maintaining and updating the information of the customers regularly.Making products reports by collecting and analysing the information provided by the customers.Build support and establish long term relationships with customers.Successfully create business from new and existing customers.Confident in client-facing (in-person, calls and emails) with strong interpersonal and communication skills.Aligning customer experience strategies with marketing initiatives as well as informing customers about new products

You shall be responsible for achieving weekly/monthly sales targetTele calling and regular following up with the clientsAbility to work under target & sales pressureThe candidate should be able to work within a teamReinvent ways of pitching to candidates and closing the sales on callsReady to stretch limits to achieve goals.Excellent communication and selling skills mandatory

Job Descriptiontrekyaari is Hiring for the Profile of Customer Care Executive for Palam Branch, Delhi8000 K to 15000 K per Month in Hand Salary+incentive Alsoqualification-12th Pass/both Undergraduate and Graduate Freshers and Experienced Applyif Interested Send Resume On 8506808100required Candidate Profilefresherenglish Speaking Candidates Must Applyonly Interested Candidates Apply. location-sadh Nagar palam dwarka Sec- 6, 7, 8, 9, 10ramphal Chowkkailash Puri indra Park sagar Pur mangla Purimahavir Enclavedashrath Puriuttam Nagar madhu Vihar jankpuridabri Mor

Building relationships: BDAs work to build and maintain relationships with clients, executives, and managers. They do this by engaging with clients to understand their needs and expectations. Market research: BDAs conduct market research to identify new business opportunities. Developing plans: BDAs develop business plans and agendas to increase growth and profits. Communication: BDAs need to have excellent written and oral communication skills. They use these skills to build relationships and offer the company's products. Project management: BDAs need to be able to lead a team and manage risk. Attention to detail: BDAs need to pay close attention to detail, especially when keeping records of sales activity. Data analysis: BDAs use data analysis to detect fraud and prevent it from happening.

Team management Target achievement Recruiting/ team building Team working capabilities Customer service support Objection handling Problem solving Situational handling Leadership skills Self descipline Self motivation