Customer Relationship Manager 12th Pass Experience Jobs in Mumbai

We are seeking a dedicated Relationship Officer to join our team in Ghatkopar, Mumbai. This role is essential for building and maintaining positive relationships with clients, ensuring they have a satisfying experience.Key Responsibilities:1. **Client Interaction**: Engage with clients regularly to understand their needs and provide tailored solutions, enhancing customer satisfaction and loyalty.2. **Relationship Building**: Foster strong relationships by maintaining regular communication, addressing concerns, and offering support, which promotes trust and long-term partnerships.3. **Data Management**: Keep accurate records of client interactions and feedback to identify trends, enabling us to improve service offerings continually.4. **Sales Support**: Assist in identifying upsell and cross-sell opportunities that can benefit clients while driving business growth.5. **Reporting**: Prepare reports on client interactions and suggestions for improvements, which will help in strategic decision-making.Required Skills and Expectations:The ideal candidate will have 1 to 3 years of experience in customer service or a related field. A minimum of a 12th-grade education is required, and candidates must be male due to specific team dynamics. Effective communication skills are crucial, along with a friendly demeanor to connect well with clients. Candidates should be proactive, detail-oriented, and able to work independently as well as part of a team. Willingness to learn and adapt in a fast-paced environment is essential for success in this position

Key ResponsibilitiesClient Relationship Management: Acting as the primary point of contact to foster trust and long-term partnerships.Needs Assessment: Understanding client's financial goals or business needs to offer tailored solutions and advice.Sales & Growth: Meeting sales targets by identifying upselling and cross-selling opportunities within existing accounts.Conflict Resolution: Addressing client complaints and concerns promptly and professionally.Reporting & Analysis: Monitoring account performance, maintaining accurate records in CRM systems, and preparing reports on client interactions.Internal Collaboration: Working with marketing, sales, and support teams to deliver a seamless client experience.Required Skills and QualificationsCommunication: Strong verbal and written communication skills for client interaction and negotiation.Interpersonal Skills: Empathy and a customer-centric mindset to build trust.Problem-Solving: Ability to resolve complex customer issues efficiently.Technical Skills: Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office/Google Workspace.Education/Experience: Usually requires a bachelor

Now Hiring: Customer Care ExecutiveWe are looking for a tech-savvy multitasker to join our Blended Chat & Voice team for a leading digital payment app!The Checklist: The Blend: Comfortable toggling between live chat and phone calls. Speed: 35+ WPM typing speed with social-media level grammar. Experience: 1+ years in customer service (Fintech/Banking is a bonus). The Vibe: Patient, helpful, and ready to solve problems in real-time

We are looking for a dedicated and detail-oriented Back Office Executive to support our administrative and operational activities. The ideal candidate will be responsible for handling backend tasks, maintaining records, and ensuring smooth functioning of day-to-day office operations.Key Responsibilities:Maintain and update customer records, documents, and internal databases.Coordinate with the sales and operations teams for data accuracy and process support.Prepare reports, manage documentation, and handle email communication.Assist in processing applications, forms, and internal requests.Perform data entry with a high level of accuracy.Handle follow-ups with internal departments when required.Manage daily office operations and provide administrative support.Ensure confidentiality and proper handling of company data.

Job Description Tele Sales Executive (Insurance Sales)Company: Call 2 ConnectLocation: Malad West, Mumbai (Onsite Work from Office)Industry: Insurance / BFSIClient: HDFC LifePosition Details:Designation: Tele Sales ExecutiveJob Type: Full-time (Work from Office)Shift: Day ShiftWorking Days: Monday to SaturdayWeek Off: 1 Rotational Week OffInterview Mode: Face-to-FaceInterview Timing: 11:00 AM to 4:00 PMInterview Venue:5th Floor, Sanraj 4th Dimension,Raheja Mindspace, Rajan Pada,Malad West, Mumbai 400086.Eligibility Criteria:Education: Minimum 12th Pass / GraduateExperience: Minimum 6 months in Insurance Sales (Life / Health / General Insurance)Skills:Good communication in English & HindiStrong convincing and negotiation skillsGender: Open for Male & Female candidatesCompensation & Benefits:Salary: 25,000/- (fixed)Incentives: Attractive performance-based incentivesKey Responsibilities:Engage with potential customers over calls for HDFC Life insurance products.Understand customer needs and provide suitable insurance solutions.Convince customers and close sales while ensuring excellent customer service.Meet sales targets and contribute to team goals.

Relationship ManagerCompany: Eureka Outsourcing Solutions (EOS) Aditya Birla ProcessLocation: Majiwada, Thane, Maharashtra 400607Job Type: Full-Time Work from OfficeIndustry: BPO (BFSI Process)Job Description:Eureka Outsourcing Solutions is hiring Relationship Managers for their Aditya Birla BFSI process. This role involves managing customer relationships through inbound/outbound calls, focusing on sales or service within the BFSI sector.Key Responsibilities:Handle inbound and outbound customer interactions professionallyPromote and cross-sell financial products and services (insurance, mutual funds, NBFCs, etc.)Address customer queries and resolve concerns promptlyMaintain quality communication and adhere to call center standardsEligibility Criteria:Education: 12th Pass / GraduateExperience: Minimum 2 years of call center experience in the BFSI sector (NBFCs, banks, insurance, mutual funds)Gender Preference: FemaleCommunication: Must have English Versant 6 level (good communication skills mandatory)Job Details:Shift Timing: Day Shift 9:30 AM to 6:30 PMWorking Days: Monday to SaturdayWeekly Off: 1 rotational offSalary: As per last drawn (Open Bracket)Interview Mode: Face-to-Face

Job Title: Relationship ManagerCompany: Eureka Outsourcing Solutions (EOS) Aditya Birla ProcessLocation: Majiwada, Thane, Maharashtra 400607Job Type: Full-Time Work from OfficeIndustry: BPO (BFSI Process)Job Description:Eureka Outsourcing Solutions is hiring Relationship Managers for their Aditya Birla BFSI process. This role involves managing customer relationships through inbound/outbound calls, focusing on sales or service within the BFSI sector.Key Responsibilities:Handle inbound and outbound customer interactions professionallyPromote and cross-sell financial products and services (insurance, mutual funds, NBFCs, etc.)Address customer queries and resolve concerns promptlyMaintain quality communication and adhere to call center standardsEligibility Criteria:Education: 12th Pass / GraduateExperience: Minimum 2 years of call center experience in the BFSI sector (NBFCs, banks, insurance, mutual funds)Gender Preference: FemaleCommunication: Must have English Versant 6 level (good communication skills mandatory)Job Details:Shift Timing: Day Shift 9:30 AM to 6:30 PMWorking Days: Monday to SaturdayWeekly Off: 1 rotational offSalary: As per last drawn (Open Bracket)Interview Mode: Face-to-Face

Our company doing business in Animal feed industries we need driving licence two' and four wheeler. If you have two wheeler then applied for this job. Company giving petrol charges.

Making sure all the leads of the clients after placing orders are met.Ensuring your existing clients are satisfied through after-sales service.Always ask them for true feedback.Servicing the client after receiving the order till the time of collection of payment.Resolve the queries and questions of all the clients.Give or support the participants/clients about company products or services.Acting as a point of contact for complaints and escalating issues to the concern.Understand client queries and solve them in any manner.Min Qualification:UG: Any GraduateMin. Experience: 3 to 5 Year Experience in similar fieldJob Type: Permanent

Job Title: Relationship ManagerCompany: Eureka Outsourcing Solutions (EOS) Aditya Birla ProcessLocation: Majiwada, Thane, Maharashtra 400607Job Type: Full-Time Work from OfficeIndustry: BPO (BFSI Process)Job Description:Eureka Outsourcing Solutions is hiring Relationship Managers for their Aditya Birla BFSI process.This role involves managing customer relationships through inbound/outbound calls, focusing on sales or service within the BFSI sector.Key Responsibilities:Handle inbound and outbound customer interactions professionallyPromote and cross-sell financial products and services (insurance, mutual funds, NBFCs, etc.)Address customer queries and resolve concerns promptlyMaintain quality communication and adhere to call center standardsEligibility Criteria:Education: 12th Pass / GraduateExperience: Minimum 2 years of call center experience in the BFSI sector (NBFCs, banks, insurance, mutual funds)Gender Preference: FemaleCommunication: Must have English Versant 6 level (good communication skills mandatory)Job Details:Shift Timing: Day Shift 9:30 AM to 6:30 PMWorking Days: Monday to SaturdayWeekly Off: 1 rotational offSalary: As per last drawn (Open Bracket)Interview Mode: Face-to-Face

Call for more details 7387698878

Job brief:We are looking for a competitive Field Sales Representative to develop salesstrategies and attract new clients to join our travel company. As a SalesExecutive, you'll be responsible for driving sales growth, building strongrelationships with clients, and identifying new business opportunities. Yourgoal will be to exceed sales targets while providing exceptional customerservice.Responsibilities:Sales Growth: Meet and exceed sales targets by identifying and pursuing newbusiness opportunities.Client Relationship Management: Build and maintain strong relationships withexisting clients to ensure repeat business and referrals.Product Knowledge: Develop and maintain in-depth knowledge of our travelproducts and services.Sales Strategy: Develop and implement effective sales strategies to achievetargets.Customer Service: Provide exceptional customer service to ensure clientsatisfaction and loyalty.Reporting and Analysis: Track sales performance, analyze data, and provideinsights to improve sales strategies.Tie -Up: Visit Corporates for meetings and do tie-ups.Requirements:Experience: 1-3 years of sales experience in the travel industry or a relatedfield.Skills: Excellent communication, negotiation, and interpersonal skills.Product Knowledge: Familiarity with travel products and services (desirable).Target-Oriented: Ability to meet and exceed sales targets.Team Player: Ability to work collaboratively with the sales team.

Role DescriptionThis is a full-time on-site role for a Travel Consultant located in Mumbai. The Travel Consultant will be responsible for arranging travel, providing travel consulting services, communicating with customers, and managing travel-related tasks.QualificationsTravel Arrangements and Travel Consulting skillsCommunication and Customer Service skillsTravel Management skillsExcellent organizational and time management skillsAttention to detail and problem-solving abilitiesAbility to work well under pressure and in a fast-paced environmentExperience in the travel industry is a plus

Position Overview:We are seeking a motivated and results-driven Sales professionals to join our growing team. In thisrole, you will be responsible for generating leads through cold calling, building relationships withclients, and closing sales to help us achieve our ambitious growth targets.Key Responsibilities: Identify and pursue new sales opportunities through cold calling, networking, and referrals. Calling Potential Leads Lead generation Appointment confirmation Customer engagement Feedback sharing onto customer feedback Sales process Task prioritization Build and maintain strong relationships with clients Meet and exceed sales targets

Leads will be given by company to upsell life insurances

Attend leads given by company

Customer Relation Executive (CRE) (Need fluent in English) Roles & Responsibility : To be responsible for making outbound calls on a daily basis using data provided.To work closely with the Sales Manager and Sales team to ensure leads are generated within various business sectors.Handling Customers & their complaintsFeedback callingsHandling AppointmentsManaging and scheduling appointments for proceduresTo convert the calls to new business leads.To achieve agreed personal and departmental targets captured from calling data provided.To inform potential clients on the companys products and services.To gather relevant School and Corporate information.To use company databases to gain potential leads.To be proactive in identifying opportunities for new business.To input and maintain guest information onto the company database.To ensure guest satisfaction at all times.Handle telephone queries.To build relationships with colleagues and clients.To deal with clients in a professional manner at all times aligned to our brand values.To ensure service is prompt, polite, and professional standards are kept.Location : Churchgate (Near Railway station)

Job Description: Customer Care ExecutivePosition Overview:A Customer Care Executive plays a pivotal role in ensuring customer satisfaction and retention. They are responsible for addressing customer inquiries, resolving complaints, and providing support across various communication channels. This role demands excellent communication skills, empathy, and problem-solving abilities to effectively assist customers and maintain positive relationships with them.Key Responsibilities:Customer Interaction:Respond promptly to customer inquiries via phone, email, chat, or social media platforms. Provide accurate information about products, services, and company policies.Address customer concerns, complaints, and inquiries with patience and empathy. Ensure high levels of customer satisfaction through effective communication and resolution of issues.Problem Resolution:Identify and assess customers' needs to achieve timely and satisfactory solutions. Troubleshoot product or service-related problems and provide appropriate resolutions. Escalate complex issues to higher-level support or management when necessary. Follow up with customers to ensure resolution and satisfaction.Documentation and Reporting:Maintain detailed records of customer interactions, transactions, comments, and complaints. Compile reports on customer feedback, trends, and issues for management review. Utilize customer relationship management (CRM) tools to update and manage customer information effectively.Product Knowledge:Stay updated on product features, specifications, and updates. Provide product demonstrations and explanations to customers when necessary. Collaborate with other departments to address product-related concerns and improve customer experience.Cross-functional Collaboration:Collaborate with sales, marketing, and other departments to ensure a cohesive customer experience. Communicate customer feedback and insights to relevant teams for continuous improvement. Participate in train

responsible for downloading clients banks statements, coordinating with client for bank code if required, converting PDF into excel taking care of office misc office work, celebrations and employee engagement events for internal members

Leads will be provided by the company to upsell life insurance to existing customers