Customer Relationship Manager Female 12th Pass Jobs in Mumbai

We are looking for a dedicated Customer Operation Executive to join our team in Mumbai. This role is ideal for individuals with up to 2 years of experience and a minimum of a 12th-grade education.**Key Responsibilities:**- **Customer Support:** Provide assistance to customers through various channels, ensuring their inquiries and concerns are addressed promptly and accurately.- **Order Processing:** Manage the entry and tracking of customer orders, ensuring that all information is correct and processed on time.- **Documentation:** Maintain accurate records of customer interactions, orders, and feedback to help improve service quality and resolve any recurring issues.- **Problem Resolution:** Identify and resolve customer issues in a professional manner, escalating to senior staff when necessary to ensure customer satisfaction.- **Team Collaboration:** Work closely with other departments like sales and logistics to coordinate efforts and improve the overall customer experience.**Required Skills and Expectations:**The ideal candidate should have strong communication skills in English and Hindi, both written and verbal. Attention to detail is crucial to ensure accuracy in data entry and customer service. A friendly and patient attitude toward customers is essential, along with the ability to work in a team environment. Basic computer skills and familiarity with office software are expected, as well as the ability to learn new software tools quickly. You should be able to manage multiple tasks efficiently while maintaining a positive and professional demeanor.

Key Responsibilities:Present and promote products or servicesMaintain good relationships with existing clientsRequirements:Good communicationAbility to work in a teamPositive attitudeQuick learnerBenefits:salary plus incentivesTraining and career development opportunitiesSupportive and dynamic work environment

Making sure all the leads of the clients after placing orders are met.Ensuring your existing clients are satisfied through after-sales service.Always ask them for true feedback.Servicing the client after receiving the order till the time of collection of payment.Resolve the queries and questions of all the clients.Give or support the participants/clients about company products or services.Acting as a point of contact for complaints and escalating issues to the concern.Understand client queries and solve them in any manner.Min Qualification:UG: Any GraduateMin. Experience: 3 to 5 Year Experience in similar fieldJob Type: Permanent

Job Openings for 2 Office Assistant Jobs for Freshers in Malad East, Mumbai, having Educational qualification of : Higher Secondary, B.Com, M.Com with Good knowledge in Customer Relationship, Data Management, Microsoft Excel, Microsoft Office, Clerical Work, Microsoft Word, Receptionist Activities, Internet, Basic Computers, Office Work, Followups, Data Entry, MS Office etc.

Position: Client Relationship ManagerLocation: Goregaon EastCompensation: 1.80 LPA to 2.75LPAContact Number: 9372437985Email ID: jyotiyadavvflex@gmail.comObjective:The primary objective of the Client Relationship Manager is to build and maintain strong, long-lasting client relationships.Responsibilities:- Proactively engage with clients to understand their needs and objectives.- Serve as the main point of contact for clients, addressing inquiries and concerns promptly and professionally.- Develop and implement strategies to enhance client satisfaction and loyalty.- Collaborate with internal teams to ensure timely and successful delivery of products or services.- Identify opportunities for upselling or cross-selling additional products or services.- Conduct regular check-ins to assess client satisfaction and gather feedback.- Resolve issues and conflicts to maintain positive client relationships.Communication:- Communicate clearly and effectively with clients through various channels.- Prepare and present reports on client account status professionally and concisely.Client Acquisition:- Identify and pursue opportunities to expand the client base.- Collaborate with the sales team to generate new business.Requirements:- Proven experience as a Client Relationship Manager or similar role.- Strong communication and interpersonal skills.- Ability to build and maintain client relationships.- Excellent problem-solving and negotiation abilities.- In-depth knowledge of the industry and market trends.Qualifications:- HSC/Graduate- Relevant certifications or additional training is a plus.Metrics and Targets:- Meet or exceed client retention and satisfaction goals.- Achieve upselling and cross-selling targets.- Maintain accurate records of client interactions and transactions.

1) Provide customer support through phone and email. 2) Work with other departments to resolve customer issues in a timely manner. 3) Serve as a point of contact for customer support and complaints. 4) Proactively identify, investigate, and resolve recurring customer support issues.5) Identifying customer needs and helping customers use specific features. 6) Analyzing and reporting product malfunctions.

Its a Real Estate company with various job roles. Contact us for more information.

Need someone to work in South Mumbai at office with the above mentioned skilled sets.Job will entail a broad variety of admin, accounts and sales task. Work timings are 10 am to 6 pm and one day per week will be off.

Key Responsibilities:1.Present and promote products or services2.Maintain good relationships with existing clientsRequirements:1.Good communication2.Ability to work in a team3.Positive attitude4.Quick learnerBenefits:1.salary plus incentives2.Training and career 3.development opportunities4.Supportive and dynamic work environment