job title: relationship manager
company: eureka outsourcing solutions (eos) aditya birla process
location: majiwada, thane, maharashtra
job type: full-time | work from office
industry: bpo (bfsi process)
job description:
eureka outsourcing solutions is hiring relationship managers for their aditya birla bfsi process.
this role involves managing customer relationships through inbound/outbound calls, focusing on sales or service within the bfsi sector.
key responsibilities:
handle inbound and outbound customer interactions professionally
promote and cross-sell financial products and services (insurance, mutual funds, nbfcs, etc.)
address customer queries and resolve concerns promptly
maintain quality communication and adhere to call center standards
eligibility criteria:
education: 12th pass / graduate
experience: minimum 2 years of call center experience in the bfsi sector (nbfcs, banks, insurance, mutual funds)
gender preference: female
communication: must have english versant 6 level (good communication skills mandatory)
job details:
shift timing: day shift | 9:30 am to 6:30 pm
working days: monday to saturday
weekly off: 1 rotational off
salary: as per last drawn (open bracket)
interview mode: face-to-face