Customer Operations Job Vacancies in Gurgaon

Job Description: Retail Sales ExecutiveIndustry: Retail SalesJob Location: AIPL Mall, Sector 66, Gurgaon HRJob Type: Full-TimeWork Mode: Work from OfficeShift: Day Shift (11Am-9pm)Working - 6day (no off on Weekend)Experience: 1-2 YearsAge Limit: 21-30 YearsEducation: Minimum 12th PassAnnual Salary: 2,75,000 - 3,25,000Additional Benefits: Performance-Based IncentivesNumber of Vacancies: 1Job SummaryWe are looking for a motivated and customer-focused Retail Sales Executive to join our team in Sector 66, Gurgaon. The ideal candidate should have experience in retail sales, good English communication skills, and the ability to handle customers professionally. The candidate will be responsible for Store sales, assisting customers, maintaining product displays, and supporting daily retail and store operations.Key ResponsibilitiesAssist customers with product selection and provide excellent customer service.Promote products and sale to achieve assigned targets.Handle customer inquiries, concerns, and feedback professionally.Manage daily retail sales activities and support store operations.Maintain product displays, merchandising standards, and stock availability.Maintain basic sales records and perform computer-related tasks.Build positive customer relationships to encourage repeat business.Coordinate with team members to ensure smooth store and mall operations.Follow company policies, sales procedures, and customer service standards.Required SkillsRetail Sales and Direct SalesCustomer Handling and Customer SupportSales Target AchievementCommunication and Interpersonal SkillsBasic Computer KnowledgeCounter SalesMall OperationsProduct Promotion and MerchandisingCandidate Requirements1-2 years of experience in retail sales or a related field.Minimum qualification of 10th Pass.Good verbal communication and customer-handling abilities.Basic computer skills and a customer-oriented approach.Ability to work effectively during night shifts.Positive attitude, teamwork, and a willingness to achieve sales targets.Salary and BenefitsAnnual Salary: 2.75 lakh to 3.25 lakh.Additional Benefits: Incentives based on performance.Work Location: Sector 66, Gurgaon.Employment Type: Full-Time, Work from Office.Interview Process*Candidates may be interviewed through face-to-face interviews, walk-ins, telephonic interviews, or online interviews.*Interested candidates who meet the above requirements are encouraged to apply.Thanks & RegardsHuny Huny

We are seeking an experienced Bike Mechanic to join our team in Gurgaon, India. The ideal candidate will have a strong background in bike mechanics, with particular expertise in electric work, engine repair, and service advisory. In this full-time role, the Bike Mechanic will be responsible for diagnosing and repairing various bike issues, providing maintenance services, and advising customers on bike care. Daily tasks will include performing electrical repairs, conducting engine diagnostics, and ensuring timely service delivery. The candidate should have solid workshop knowledge to manage repair tasks efficiently.Candidates must possess excellent practical skills and a genuine passion for motorcycles. The ideal applicant should be a male with at least 10 years of relevant experience and have completed at least the 10th grade education. Strong problem-solving abilities, attention to detail, and good communication skills are essential for interacting with customers. A valid driving license is required for this role, and the candidate should be physically fit to handle the demands of the job.This position requires working in the office environment with regular access to tools and equipment necessary for bike repairs. If you are a dedicated mechanic looking to contribute to a dynamic team, we invite you to apply.

We are seeking an experienced Sales Manager to join our team in Sector 18. The ideal candidate will have a strong background in sales and a proven track record of success in managing sales teams. Key Responsibilities:- Lead Sales Team: Manage and guide a sales team to achieve sales targets, encouraging teamwork and providing support where needed.- Develop Sales Strategies: Create and implement effective sales strategies to drive business growth and expand market reach.- Monitor Performance: Analyze sales data to assess performance metrics, identifying areas for improvement and making data-driven decisions.- Build Client Relationships: Establish and maintain strong relationships with clients, ensuring their needs are met and fostering loyalty.- Conduct Training: Provide training and development opportunities for team members to enhance their skills and improve overall sales performance.- Market Research: Stay informed about industry trends and competitor activities to inform sales strategy and identify new business opportunities.Required Skills and Expectations:Candidates should possess a masters degree and have 5 to 11 years of relevant sales experience. Strong leadership skills are essential, along with the ability to motivate a team towards achieving sales goals. Excellent communication and interpersonal skills are necessary to build relationships with clients and colleagues. Proficiency in analyzing sales data and understanding market dynamics will be crucial for success in this role. The candidate must be female and willing to work full-time from the office.

As a Front Desk Officer, you will be the first point of contact for our visitors and clients, providing excellent customer service and support. Your role is crucial for maintaining a welcoming environment and ensuring smooth operations at the front desk.Key Responsibilities:- Greeting Visitors: Welcome guests with a friendly demeanor and guide them based on their needs or appointments, creating a positive first impression.- Managing Phone Calls: Answer incoming calls promptly, directing them to the appropriate person or department, ensuring effective communication and assistance.- Handling Correspondence: Sort and distribute mail and packages, ensuring timely delivery to the right individuals or departments within the organization.- Maintaining Appointment Schedule: Manage the booking of meetings and appointments, coordinating calendars to optimize the use of office space and resources.- Administering Front Desk Operations: Oversee day-to-day front desk tasks, including maintaining cleanliness and organization of the reception area, ensuring a professional environment.- Assisting with Administrative Tasks: Provide support for administrative duties as needed, contributing to the overall efficiency of the office.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills, with the ability to interact effectively with a diverse range of individuals. A proactive attitude and problem-solving abilities are essential for managing daily challenges. Experience in a similar role for 1 to 3 years is preferred, along with proficiency in basic computer applications. A professional appearance and a commitment to customer service are crucial for success in this position.

We are looking for an International Telecaller to join our team in Gurgaon. The ideal candidate should have 1-2 years of experience in telecalling and must be a graduate. This role involves making calls to international clients and providing information about our products and services.Key Responsibilities:1. Outbound Calling: Make calls to potential clients in international markets, introducing our services and generating leads.2. Customer Engagement: Build and maintain relationships with clients by understanding their needs and providing relevant solutions.3. Data Management: Maintain accurate records of calls made, inquiries received, and follow-up actions taken.4. Feedback Collection: Gather feedback from clients regarding our services to help improve the customer experience.5. Reporting: Regularly report on call metrics and results to management, ensuring targets are met.Required Skills and Expectations:The ideal candidate should possess excellent communication skills in English and any additional language is a plus. A strong understanding of sales techniques and customer service principles is essential. Candidates should be self-motivated, goal-oriented, and have the ability to work well under pressure. Proficiency in using CRM software and other telecalling tools will be beneficial. The position requires a professional demeanor and a positive attitude while interacting with clients across different cultures. Applicants should be willing to work from the office and exhibit a strong work ethic to contribute effectively to our team.

Experience in business development and market researchIdentify and develop new business opportunities, support client acquisition, coordinate meetings and presentations, maintain sales records and CRM updates, support ongoing projects and client queries

Job DescriptionThe Head Operations & Customer Fulfilment is responsible for end-to-end execution of export operations for European customers, ensuring cost control, delivery reliability, quality compliance, and system discipline.solution.Required Candidate profiletranslating customer commitments into predictable, repeatable, system-driven outcomes, while leading teams across procurement, ERP executioncapitalplacement02@gmail.comP- 9891750342 W- 7895263093

Sales professionals with ability to achieve results. Result oriented candidates with proven track need preferred. Own conveyance and laptop is recommended. This is a field sales work not WFH or WFO.Must have excellent communication skills and a pleasing personality. The job involves space-selling for our publication. Similar experience with a print / digital publication will be an advantage. Only result-oriented, target-driven, and self-starters need apply.

Join our team as a Sales Manager in Gurgaon, India. As a Sales Manager, your key responsibilities will include managing a team of sales representatives, setting sales goals, developing sales strategies, identifying new business opportunities, and building strong relationships with clients. You will be responsible for achieving sales targets, analyzing sales data, and providing regular reports to the management team. The ideal candidate should have 1-7 years of experience in sales, a graduate degree, and strong leadership skills. We are looking for a dynamic and results-driven individual who is able to work well under pressure and meet tight deadlines. Excellent communication and negotiation skills are essential for this role, along with a proven track record of successful sales performance. The Sales Manager should also have a strong understanding of the sales process and industry trends. If you are a motivated sales professional looking for a challenging opportunity to showcase your skills, this role is perfect for you. Apply now and take your career to the next level!

Key Responsibilities:1. Assessing creditworthiness: Reviewing financial information, credit scores, and payment history of clients to determine if they qualify for credit.2. Analyzing risk: Evaluating the risk associated with extending credit to clients based on their financial status and market conditions.3. Making credit decisions: Deciding whether to approve, deny, or modify credit applications based on the analysis conducted.4. Monitoring credit accounts: Tracking the repayment behavior of clients to ensure they are meeting their credit obligations.5. Providing recommendations: Offering suggestions for credit terms, limits, and repayment schedules to mitigate risk and maximize profitability.Required Skills and Expectations:1. Bachelor's degree in finance, accounting, or a related field.2. Strong analytical skills to interpret financial data and assess credit risk.3. Experience with financial modeling and risk assessment techniques.4. Excellent attention to detail and ability to make sound judgments.5. Good communication skills to interact with clients and colleagues effectively.6. Knowledge of regulatory requirements and compliance standards related to credit analysis.

- Respond to customer inquiries: The sales administrator will be responsible for promptly responding to customer inquiries via email or phone, providing information about products, services, and pricing.- Process sales orders: The role entails processing sales orders received from customers, ensuring accurate details are captured, and orders are fulfilled smoothly.- Assist sales team: The sales administrator will support the sales team by preparing sales reports, coordinating meetings, and assisting with general administrative tasks to ensure smooth sales operations.- Maintain customer database: The candidate will be required to update and maintain the customer database with accurate and current information to facilitate efficient communication and follow-ups.- Handle complaints: The sales administrator will handle customer complaints professionally, resolving issues in a timely manner to ensure customer satisfaction and retention.Required skills and expectations:- Strong communication skills: The candidate should have excellent written and verbal communication skills to effectively interact with customers and the sales team.- Attention to detail: The role requires a high level of attention to detail to accurately process orders, maintain records, and provide information to customers.- Customer service orientation: The candidate should be customer-focused and able to address customer inquiries and complaints effectively to ensure a positive customer experience.- Basic computer skills: Proficiency in using basic computer programs like MS Office and the ability to quickly learn new software for order processing and database maintenance.

Store Supervisor (Retail) Job DescriptionJob Title : Retail Store SupervisorDepartment : OperationsJob Type : Full TimeLocation : Gurugram, Sector 57Duties & Responsibilities: Provide exceptional customer service by addressing inquiries and ensuring a positive experience. Interact with customers to understand their needs and preferences, offering services recommendations and assistance. Supervise and lead a team of store employees, ensuring they deliver high-quality service. Schedule and coordinate with staff delegate tasks and monitor performance to optimize team efficiency. Address and resolve customer and employee concerns promptly, fostering a positive and collaborative atmosphere within the store. Generate regular reports on key performance indicators, such as sales trends, customer feedback, and inventory levels, to support decision-making. Foster clear communication channels within the team and with higher management to ensure a cohesive and informed work environment. Make invoices and bills.Requirements and skills Experience in Retail 1 year to 2 years Powerful leading skills and business orientation Customer management skills Strong organizational skills Good communication and interpersonal skills Graduate Basis MS office

The Sales Manager is responsible for managing a team of sales professionals and driving revenue growth for the company. This role requires strong leadership skills, as well as the ability to develop and implement sales strategies to meet and exceed targets.Key responsibilities include:1. Directing and coordinating the sales team to achieve sales targets and objectives.2. Developing and maintaining strong customer relationships to drive repeat business.3. Developing and implementing sales strategies to increase market share and revenue.

50 % data management & excel work.Maintain and update databases using excel.Create and manage Reports, charts and data analysis.HR hiring calls (50%)Schedule interviews, coordinate with candidates, and ensure a smooth hiring process.

Dear Expert,We are excited to inform you about an excellent career opportunity with a leading BPO MNC in Pune for the role of International Customer Support Executive.Job Highlights: Profile: International Voice/Non-Voice Process Salary: Up to 4.50 LPA + Attractive Incentives Working Days: 5 Days a Week Cab Facility: Available Preference: Experienced Candidates in BPO/Customer SupportIf you have strong communication skills and are looking to grow your career with a reputed multinational company, this is the perfect opportunity for you. Apply Now for Walkin Interview! For more details, call or whatsapp at 8860-720-162 790-5454-097

We are seeking friendly and professional individuals to assist passengers with check-in, boarding, inquiries, and overall airport experience. Responsibilities include handling customer concerns, providing flight updates, and coordinating with airline and ground staff to ensure smooth operations. The ideal candidate should have strong communication skills and a calm attitude under pressure. Only applicants aged 18 to 27 are eligible to apply.

We are looking for a proactive and organized individual to oversee daily airport operations, ensuring safety, efficiency, and compliance with regulations. The Airport Manager coordinates between various departments, manages staff, handles budgets, and works to improve passenger experience. Strong leadership and problem-solving skills are essential. Only applicants aged 18 to 27 are eligible to apply.

We are hiring motivated individuals to join our ground operations team as Airport Ramp Executives. The role involves supervising ramp activities including aircraft loading/unloading, guiding aircraft to and from gates, coordinating with ground staff, and ensuring timely turnaround of flights. Candidates should be alert, disciplined, and able to work under pressure in rotating shifts. Only applicants aged 18 to 27 are eligible to apply.

Passenger Service Agents assist travelers at airports, ensuring a smooth check-in, boarding, and arrival experience. Responsibilities include issuing tickets, checking in baggage, guiding passengers through boarding gates, and providing flight or gate information. They handle customer inquiries and resolve any travel-related issues professionally. Agents also coordinate with airline staff to maintain on-time flight operations. This role involves shift work and requires excellent communication skills. Only candidates aged 18-27 can apply.

An established Pvt. Ltd. media firm based in Gurgaon is hiringSales Manager / Sales ExecutiveOur growing retail business seeks an experienced, motivated Sales Manager to meet customershelp them find their needs, and upsell our services.The candidate should quickly absorb and retain product knowledge. The successful candidate will receive on-the-job training for one week and then take over the responsibilities. If you love a challenge and have a flair for sales and an analytical mind, we cant wait to see your resume.The ideal candidate must have a BBA or MBA degree in sales and marketing stream.Apply if you are result-oriented and willing to perform.Salary25,000 to 35,000 per monthPlus mobile expensesConveyance allowancePlus incentivesPlus bonusYou can take home approx.. Rs.35,000/- to Rs.60,000/- per month.You get trained by professional management with corporate and media backgrounds.To schedule your interview, please connect by WhatsApp.9810503404, 9810503047

Responsibilities1. Identify and engage potential clients in the HORECA (Highest priority)2. Manage and build strong relationships with key hotel, restaurant, and cafe clients.3.Achieves monthly sales target ( Priority)4. Driving Primary sales for the products in the assigned chains, handling commercials, negotiating on Terms of trade (TOT), visibility closures, promotion planning5. Responsibility for the entire B2B revenue and client management6. Initiating, Closure and Management of tie-ups7. Handling payment reconciliationRequired Candidate profile:1. Two or more years of expertise in handling sales in a corporate2. Successful previous experience as a sales executive or sales manager, consistently meeting or exceeding targets3. Strong business sense and industry expertise4. Capable of handling total B2B revenue5. Excellent written and verbal communication skills.

Develop and implement effective sales strategies aligned with overall business goals.Lead and mentor the sales team to consistently meet or exceed sales targets.Identify new business opportunities, market trends, and potential customer segments.Build and maintain strong relationships with key clients and partners.Analyze sales performance metrics and use data-driven insights to improve efficiency and effectiveness.Collaborate with marketing, product, and operations teams to ensure alignment and customer satisfaction.Prepare and present sales forecasts, reports, and performance analysis to senior management.Establish sales objectives by forecasting and developing annual sales quotas and budgets.