store supervisor (retail) job description
job title : retail store supervisor
department : operations
job type : full time
location : gurugram, sector 57
duties & responsibilities:
provide exceptional customer service by addressing inquiries and ensuring a positive experience.
interact with customers to understand their needs and preferences, offering services recommendations and assistance.
supervise and lead a team of store employees, ensuring they deliver high-quality service.
schedule and coordinate with staff delegate tasks and monitor performance to optimize team efficiency.
address and resolve customer and employee concerns promptly, fostering a positive and collaborative atmosphere within the store.
generate regular reports on key performance indicators, such as sales trends, customer feedback, and inventory levels, to support decision-making.
foster clear communication channels within the team and with higher management to ensure a cohesive and informed work environment.
make invoices and bills.
requirements and skills
experience in retail 1 year to 2 years
powerful leading skills and business orientation
customer management skills
strong organizational skills
good communication and interpersonal skills
graduate
basis ms office
Experience
1 - 5 Years
No. of Openings
1
Education
B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, Bachelor of Hotel Management, B.E, Any Bachelor Degree
Role
Store Supervisor
Industry Type
FMCG / Retail / Food / Beverages
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
F7, near Hong Kong Bazar, Block F, Sushant Lok 2, Sector 57, Gurugram, Haryana 122011